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Fairmont Zimbali Lodge

Zimbali Estate, PO Box 404 | Umhlali, Ballito 4390, South Africa
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Fairmont Zimbali Lodge
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Ranked #3 of 9 Hotels in Ballito
A recent review
4 of 5 stars reviewed 1 week ago
AnjavdBerg Hilton, South Africa
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249 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hilton, South Africa
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Tranquil and beautiful setting with beautiful views. Excellent front of house service, very professional staff and overall service. Restaurant boasts an impressive wine list and also offer cap classique by the glass. Food was scrumptious and of very high quality. Our waiter was exceptional and offered above- average service. The rooms are spacious and tasteful, but didn't feature a few... More 

Was this review helpful? Yes 1
FairmontZimbali, General Manager at Fairmont Zimbali Lodge, responded to this review

Dear Anja V Thank you for taking the time to share your review with us. We appreciate your feedback. We are pleased that you found our service to be professional and of excellence, and that you had a lovely experience at the restaurant. We are disheartened to hear that our rooms did not live up to your expectations, and that... More 

Cape Town
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife surprised me with a few days away at the Lodge. Impressive! During our stay, we were royally treated by professional front of house (Manish, Yvonne), drivers (Ricky, Duncan), bar/restaurant (Vinogrie) and housekeeping staff. Rooms were spacious, simply but opulently designed with a great view of the forest. Breakfasts, dinner and room-service had diverse menus that catered for vegetarians... More 

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FairmontZimbali, General Manager at Fairmont Zimbali Lodge, responded to this review

Dear Prasidh R Thank you for taking the time to share your lovely review with us. We are so thrilled to hear that you had a lovely stay with us, and that we were able to make your wife’s surprise a memorable one. We would like to apologise for any inconveniences experienced due to the delayed transfers made between the... More 

Johannesburg, South Africa
Contributor
13 reviews 13 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The perfect place to relax and be spoilt a little! This property gives a more resort feel than just hotel. Beautifully designed, decorated and landscaped Zimbali takes you away and for a couple of days you just switch off and relax. Great restaurants, swimming pools around every corner, a 'beach bar' where you can sip through the cocktail menu all... More 

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FairmontZimbali, General Manager at Fairmont Zimbali Lodge, responded to this review

Dear LoonyLizzy Thank you for taking the time to share your review with us. We are thrilled to hear that you will be back to our beautiful property after experiencing our facilities, scenery and service which left you feeling relaxed and spoiled. It was our pleasure having you stay with us, and we look forward to your return to the... More 

Top Contributor
92 reviews 92 reviews
24 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Of all the places in the world we've visited, this is the one we return to. It's like a piece of top class heaven. We occupied 4 2-sleeper units in the Lodge to accommodate 8 family members. The units are very spacious and well equipped, serviced daily. Hair dryer, iron, big bath, shower, TV, microwave, stove, kettle, toaster, fridge, washing... More 

Was this review helpful? Yes 1
FairmontZimbali, General Manager at Fairmont Zimbali Lodge, responded to this review

Dear TravelBabeSA Thank you for sharing your lovely review with the TripAdvisor community. We are so glad to hear that you found the Fairmont Zimbali Lodge and its service to be of immaculate standard and that this is one property that you will return to. It was our pleasure having you stay at our 'piece of top class heaven', and... More 

Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Tranquil, beautiful and picturesque... there was a soft drizzle for about 2 nights while I was here,I sat on the balcony ordered champagne and literally closed my eyes as I enjoyed the sounds of nature blending perfectly well with the subtle rain. Yes we went around Durban,Ballito,Umhlanga during the day and did what tourists do but my highlight was always... More 

Was this review helpful? Yes 1
FairmontZimbali, General Manager at Fairmont Zimbali Lodge, responded to this review

Dear Ladubbel We loved receiving your feedback of your stay at the Fairmont Zimbali Lodge. Thank you for taking the time to share your story with us. From the tranquil and picturesque scenery to the sounds of nature blending with the rain as you sipped away on champagne, we understand why this was the highlight of your stay in KwaZulu... More 

Mysore, India
Top Contributor
58 reviews 58 reviews
14 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This place is unique and the service was above par. The rooms are very cozy and the balcony facing the forest and lush green garden. They provided fairly good Veg breakfast ( a little rare in SA) and the dinner was also very good. More than any thing, the attitude of the staff was extremely good. Worth staying at this... More 

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FairmontZimbali, General Manager at Fairmont Zimbali Lodge, responded to this review

Dear GURURAJA Thank you for sharing your lovely review with us. We are so glad to hear that you had a memorable stay at the Fairmont Zimbali Lodge, and that you found the staff and the service to be extremely good. We look forward to welcoming you back to our unique and beautiful property, and offering you another memorable stay... More 

Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 24, 2015

We're a family of 5 and have just spent a wonderful week here. Idyllic location, not crowded, very friendly staff. The rooms are very big and we had no problems fitting in all 5 of us for a game of Monopoly. At dusk and dawn the monkeys come and visit and provide good entertainment. Keep your balcony doors shut when... More 

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FairmontZimbali, General Manager at Fairmont Zimbali Lodge, responded to this review

Dear Marcborl We are so thrilled to hear that you had a lovely family getaway at Fairmont Zimbali Lodge. Thank you for sharing your experience with us. We loved hearing that you were able to make use of our spacious rooms for a game of Monopoly with your family. We hope that you will be back again in the near... More 

Senior Contributor
44 reviews 44 reviews
37 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed April 23, 2015

I stayed at the Fairmont Zimbali for about a week. It is important to note that Zimbali and the Fairmont gated community is said to be one of the most opulent and exclusive areas in all of South Africa. The locals know that the property is reserved for the most elite guests. Keep in mind that this gated community houses... More 

Was this review helpful? Yes 2
FairmontZimbali, General Manager at Fairmont Zimbali Lodge, responded to this review

Dear Hotel_Sam Thank you for your lovely review of the Fairmont Zimbali Lodge and Resort. We are so glad that you loved the property and the surroundings within the estate. We strive to deliver excellent service to all of our guests, and I am happy to hear that you found our staff to be friendly and attentive. Please accept our... More 

Chalgrove, United Kingdom
Top Contributor
107 reviews 107 reviews
52 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed April 17, 2015

I recently booked to stay at Zimbali Lodge as I needed a few days quiet in the midst of a few hectic weeks. I had done no research, so had no expectations. On arrival at the Zimbali complex, I was feeling let down with my choice as the complex looked very built up, and when I arrived at the resort,... More 

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FairmontZimbali, General Manager at Fairmont Zimbali Lodge, responded to this review

Dear Lucles Thank you for taking the time to share your lovely review with us. We are so glad to hear that although you did not have expectations before arriving at Fairmont Zimbali, that we were able to deliver exactly what you were hoping for - a peaceful getaway. From the helpful and friendly staff that made your stay more... More 

2 reviews
4 of 5 stars Reviewed April 11, 2015 via mobile

We stay in durban and ballito a short drive away we were pleasantly surprised. A real get-away zimbali is nestled in a jungle. Our room facing the golf course. Overall the service was to international standards. Hotel manager Mayar i think his name made our stay more memorable. Linked to fairmont zimbali resort that a wide range of swimming pools.... More 

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FairmontZimbali, General Manager at Fairmont Zimbali Lodge, responded to this review

Dear mahdiy4 Thank you for sharing your lovely feedback with us. We are so happy to hear that you had a memorable stay at Fairmont Zimbali Lodge and that found the service to be that of international standards. We strive to deliver engaging service that ensures that guests feel valued, and I am so glad that Maye and the rest... More 

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