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All 9 Ballito hotels

Fairmont Zimbali Lodge

5.0 of 5 Hotel   |   Zimbali Estate, PO Box 404 | Umhlali, Ballito 4390, South Africa
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Fairmont Zimbali Lodge
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Ranked #3 of 9 Hotels in Ballito
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Pumpkin0099 Dubai, United Arab Emirates
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214 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dubai, United Arab Emirates
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We stayed at the Fairmont Zimbali Lodge for one night of our honeymoon and one night was definitely not enough! Our room was located in the heart of what seemed like a forest and overlooked the beautiful golf course and dam. Upon arrival the room was setup with rose petals and a both was already set for us. My favourite... More

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south africa
Contributor
14 reviews 14 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel is in a fantastic position. It is a nice 4 star and most definitely not a 5 star!! Room has a fantastic view, good sleep quality but furnishing is a bit old. Breakfast staff are quite disorganized . Food quality and cleanliness could be improved . No information about wifi or how to move around the estate was... More

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FairmontZimbali, General Manager at Fairmont Zimbali Lodge, responded to this review

Dear Topons8, Thank you for taking the time to share your experience of staying at Fairmont Zimbali Lodge. We are delighted that overall your time with us was very positive, complimenting the fantastic location, views and accommodation. Your feedback is highly valued. I will ensure your input is shared with our management team and used to further enhance the guest... More

Gloucester, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We did an add on at the end of our Safari to Lakeside Lodge for 5 days with Saga. What a wonderful place it was with such kind and considerate staff. Even on 1 occasion when it was raining the staff came and collected us on a golf cart to take us to the Restaurant. Our Saga guide Obe was... More

Was this review helpful? Yes 1
FairmontZimbali, General Manager at Fairmont Zimbali Lodge, responded to this review

Dear Eileen, Thank you for sharing your positive experience of staying at Fairmont Zimbali Lodge. We are delighted that your time with us was enjoyable and truly memorable. Thank you for your kind compliments of the lodge, our rooms, the dining experience, spa and our thoughtful colleagues. I’m so pleased you experienced engaging service and that all was to your... More

Sydney, New South Wales, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We arrived to Fairmont Zimbali straight from a long flight from Australia. We got an excellent rate and were very impressed by the resort. The breakfast was delicious and the pool was gorgeous. The resort felt very empty which we really liked. The walk down to the beach was a real adventure too. Also, we had access to the beach... More

Was this review helpful? Yes 2
FairmontZimbali, General Manager at Fairmont Zimbali Lodge, responded to this review

Dear Rimona, Thank you for taking the time to share this great review on TripAdvisor! It is a pleasure to know that you have enjoyed your stay with us. The team strives to create memories for all our guests. They are grateful to have achieved this during your stay; as well as for your recognition and recommendation. We hope to... More

Ho Chi Minh City, Vietnam
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The lodge at Zimbali is truely a great place to "Get away" it's relaxing, quiet, hidden away in the forest and just all round divine. there's a great walk down to the beach pool which gets you up in the morning and out into fresh air before breakfast. The "endless" pool that over looks the sea is super and i... More

Was this review helpful? Yes 1
FairmontZimbali, General Manager at Fairmont Zimbali Lodge, responded to this review

Dear Allison, Thank you for sparing the time to post and share your positive experience with us. The charm and tranquility of the lodge does indeed make it the ideal place to getaway. We’re so pleased you found what you were looking for. Aside from your compliments on our location, pools, facilities and our restaurants, we were truly delighted that... More

Lancs
Senior Contributor
32 reviews 32 reviews
25 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I am a frequent reviewer of hotels - not one to moan about everything and strongly belief you should expect what you pay for! As a top priced 5 star resort, expectations were high. Positives - nice evening meal, good breakfast with lots of choice. It is a big complex so lacks the intimate service and personal touch of other... More

Was this review helpful? Yes 2
FairmontZimbali, General Manager at Fairmont Zimbali Lodge, responded to this review

Dear RLBLancs, Thank you for taking the time to post your comments about your recent stay with us. I am disappointed to hear that your stay did not live up to your expectations and that there were various challenges you have encountered during your stay, for which I would like to sincerely apologise. Please rest assured that we take all... More

New Milton, United Kingdom
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 5 weeks ago

We came here after a fabulous safari staying at a 4 star lodge. As a 5 star lodge Zimbali was a huge disappointment. The service from the waiters at dinner was appalling. The Manager told us on the first day that they had created a new menu for us to give more variety as it was an Indian restaurant, and... More

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FairmontZimbali, General Manager at Fairmont Zimbali Lodge, responded to this review

Dear Marian, Thank you for taking the time write a review of your recent stay, we sincerely appreciate the candid feedback and will certainly put your comments to immediate effect. We are regretful that several aspects of your experience on this occasion have fallen short of your expectations, despite being pleased with the food quality and extensive breakfast buffet. Please... More

Geneva, Switzerland
Senior Contributor
29 reviews 29 reviews
27 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed September 9, 2014

If you're searching for a romantic get-away which mixes luxurious amenities and forest charm, then look no further. Zimbali lodge, the smaller, quainter and, in our opinion, more elegant sister of the Zimbali Resort nearby has everything you could want. At arrival, you are welcomed by the smiling reception (special shootouts to ever-helpful Manesh) and whisked away to your quiet... More

Was this review helpful? Yes 1
FairmontZimbali, General Manager at Fairmont Zimbali Lodge, responded to this review

Dear ZZCLSE, Thank you for taking the time to share such wonderful comments following your recent stay with us; complementing our rooms, pools and dining experience. We are so pleased your time at Fairmont Zimbali Lodge was enjoyable and memorable. Thank you for recognising outstanding service by our wonderful colleagues and in particular Manesh. Your feedback is invaluable and inspires... More

Johannesburg, South Africa
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 8, 2014

The place is extremely beautiful it's a tropical paradise,it felt like I was in Mauritius.i was relaxing the whole time There is a lot of activities for you to keep you busy and the hotel staff is very helpful your wish is their command. The shuttle service is amazing it takes you around the whole resort which is Enormous. There... More

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FairmontZimbali, General Manager at Fairmont Zimbali Lodge, responded to this review

Dear Kamogelo N, Thank you for the time you have taken to review your stay at Fairmont Zimbali Lodge. We truly appreciate the positive feedback, and we’re so pleased your time with us was enjoyable and memorable. It is wonderful to read that you experienced engaging service, enjoyed the lodge and all that it has to offer. The location is... More

Contributor
15 reviews 15 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 25, 2014

One of the most amazing cliff-side infinity pools we'd ever seen! Being in that pool most of the day really made this part of our vacation. It appears to be a former resort, that was switched over to a Fairmont almost too quickly. Some parts of the resort are in a state of disrepair, and while "dining-out" options existed -... More

Was this review helpful? Yes 3
FairmontZimbali, General Manager at Fairmont Zimbali Lodge, responded to this review

Dear Aaron, We really appreciate you taking the time to share your positive experience of staying at Fairmont Zimbali Lodge. We are delighted you enjoyed your stay with us. The infinity pool at the Lodge is indeed picturesque and must be one of the most photographed pools in South Africa. We’re glad it was a memorable part of your vacation.... More

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Additional Information about Fairmont Zimbali Lodge

Address: Zimbali Estate, PO Box 404 | Umhlali, Ballito 4390, South Africa
Location: South Africa > KwaZulu-Natal > Ballito
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Fairmont Zimbali Lodge 5*
Number of rooms: 76
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Also Known As:
Fairmont Zimbali Hotel Ballito
Zimbali Hotel
Zimbali Lodge

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