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Fairmont Zimbali Resort

Certificate of Excellence
5.0 of 5
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PO Box 17, Zimbali | 4420, Ballito, South Africa
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Fairmont Zimbali Resort
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Ranked #2 of 9 Hotels in Ballito
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
Chris L
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440 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

One night stay in between flying in from the UK (via Dubia) on our way to a 6 night safari holiday. 15 mins drive from Durban airport. Slick check-in and an upgrade to a suite with a seaview for ZAR2k (approx £100). Well worth it. Room was superb - great bath feature. All 3 of us had spa treatments booked... More 

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A TripAdvisor Member
3 of 5 stars Reviewed 2 days ago NEW

The Hotel has beautiful views and the interior is good but not all that amazing considering the cost per night. The rooms have a cold atmosphere due to the tiles and lack of carpets. They are rather stingy with there toiletries as you receive one small soap bar to use at Basin, shower and bath. No mini bar and the... More 

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Sydney, Australia
3 of 5 stars Reviewed 5 days ago NEW

The service & staff are excellent as are the restaurants, but regrettably they have been let down by the investors into the hotel who have not maintained the fixtures and fittings in the rooms or suites. For example, the bidet cold water tap did not work. The dustbin did not open and was trashed. The mouldy bathroom ceiling was disgraceful... More 

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Johannesburg, South Africa
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Although only managed 1 day leisure and 4 days work, what an absolutely wonderful experience. Spa never fails to disappoint and a definite most for anyone staying within the resort. Leon, Liezel and your team, you deserve all the success (and full occupancy). I hope to see you all soon.

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2 reviews
2 of 5 stars Reviewed 1 week ago

No wifi in de luxe sea room - tried to move to hotel room- no wifi there either. Front desk staff clueless how to deal with customer complaints. Asked for water and shower soaps- still waiting. Service at poolside bottom pool non - existence - 5 waiters and no - one comes around asking if you want to order anything... More 

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Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

The setting and the accom are great. It promises much. The staff are really courteous and try hard, but I have to say that the place is managed poorly and standards are not up to a 5 star hotel. This can't be compared to the 2 nearest rival hotels - Beverly Hills or Oyster Box. So the price doesn't match... More 

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Johannesburg
2 of 5 stars Reviewed 1 week ago

Overall experience was average. Highly overated and uninspiring. Bathroom was dirty with stained floors and toilet seat. Rooms unsuitable for family sharing. Terrible service during breakfast. Staff appeared unable to cope with simple requests. Grounds looked dilapidated and in need of significant care. Will never stay there again.

Review collected in partnership with Fairmont Hotels & Resorts

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Cape Town, South Africa
1 review
4 of 5 stars Reviewed 1 week ago

We have just returned from spending 5 nights at Zimbali Resort in a deluxe sea view room. We are well travelled and our expectations are high having only stayed in 4 or 5 star hotels. I can only speak highly of the whole experience. Rooms were clean and well spaced, food was great and found the staff to be very... More 

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Johannesburg, South Africa
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent a few days at Zimbali and it did not disappoint. In fact, it delivered on more than I even expected. The staff were courteous and helpful and reflected a certain pride that was fantastic to see. The breakfasts were mouthwatering to say the least and the facilities, from the Valley of the Pools to the Beach Club were... More 

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Edmonton, Canada
Level Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great views, great rooms easy access to the beach so we loved being here. Maid training could be better though, had to call for face cloths etc. food was hit and miss though. They tried but really you can use allrecipes.com and make decent Mexican food. This is really a good joint, they just lack that finishing touch to deserve... More 

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