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All 10 Ballito hotels

Fairmont Zimbali Resort

5.0 of 5 Resort   |   PO Box 17, Zimbali | 4420, Ballito, South Africa
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Fairmont Zimbali Resort
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71%
Ranked #1 of 10 hotels in Ballito
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Critic156 Dubai, United Arab Emirates
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264 people have reviewed this hotel

Traveler rating
    103
    87
    38
    23
    13
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67
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51
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
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English first
Dubai, United Arab Emirates
Contributor
15 reviews 15 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Fairmont Zimbali really is a special venue. The view from the lobby out to sea is stunning on a beautiful day. Rooms are a good size with reasonable services. Probably likely for a refurb soon as some look tired. Views from balconies from third floor upward are lovely. Service from guests services manager and reception team was excellent. Nothing to... More

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Sandton, South Africa
Contributor
12 reviews 12 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

A few of us booked into this luxurious hotel for a weekend to get away from the Joburg buzz.... we arrived to a magnificent looking place, blended with nature in true 5* style. The swimming pool (that looks endless), the pretty walkways (to the individually located rooms / chalets) and the chest of drawers (at the foot of the king... More

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2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

We have been going to Fairmont Zimbali for years and we have witnessed first hand the steady decline in the standard of the Rooms and Service. The decor has become dated and Grubby, Taps are wobbly and loose, door handles are loose, towels are tired. Two nights ago, I got to a Room which had no Pillows on the Bed... More

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Johannesburg, South Africa
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is the second business conference I have attended at Zimbali. The great location , facing over the Indian Ocean is one thing but the staff were without fail fantastic . Catering for a group of over 200 delegates all staff were friendly , gracious and quietly attentive . Highly recommend for business or pleasure

Was this review helpful? Yes 1
FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear Niall, We are so pleased to receive your review. Thank you for taking the time to share your positive experience – we truly value your feedback. The stunning location and ocean views really do make the Resort an ideal place to stay for business or pleasure. We are delighted you think so too. Thank you for crediting our amazing... More

Easex
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I could not think of a better place to stay. We turned up after 4 days on safari looking a little grubby and hot. Staff parked the cars and carried our bags! At reception we were told our room had been upgraded and o wow!! I have never stayed somewhere so luxurious but friendly! Our suits were huge with a... More

Was this review helpful? Yes 1
FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear Sugarangel88, Thank you for taking the time to share your positive experience of staying at Fairmont Zimbali Resort. We are delighted that your stay with us was a fitting end to your safari, and that you found the luxury you desired and the engaging service you so deserve. We sincerely appreciate your recommendation and greatly value your feedback. We... More

Cape Town, South Africa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

What an amazing mini vacation at this Resort!!! The hospitality and general friendliness of the staff is highly commendable. Great service from all facets... I thoroughly enjoyed my spa treatment and not to mention the divine food... A hotel that I will definitely not hesitate to use again... it has it all...

Was this review helpful? Yes 1
FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear Karen, Our sincere thanks to you for your glowing review, we are truly honoured and humbled by it. We are delighted you had a memorable experience at the Fairmont Zimbali Resort and enjoyed the engaging service, cuisine and spa. We are so pleased you will stay with us again and we do hope it will be for longer next... More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I recently spent a few days at Zimbali. Although the setting is idyllic and the views phenomenal the service is not on par with their star ratings. Requests at the concierge desks for an adaptor (for their own hair dryer!) took 2 requests and an eventual visit to the desk where I refused to move until someone assisted me. There... More

Was this review helpful? Yes 1
FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear Kristi, We are delighted that you enjoyed the Fairmont Zimbali Resort’s idyllic setting, phenomenal views and extensive breakfast buffets. While your overall experience was positive we are disheartened to learn that the service fell short of your expectations. We sincerely apologise for the challenges you experienced during your stay - this is certainly not in keeping with the level... More

Bologna, Italy
Top Contributor
50 reviews 50 reviews
22 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

He hotel itself is really nice and pretty we'll maintained. We spent two nights and overall it was a good experience! But we should mention that they are not really well organized. For example we booked a triple room a it was prepared for 2, or we found some letters in the room that were clearly not for us and... More

Was this review helpful? Yes 2
FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear Fede_Dema, Our sincere thanks to you for sharing your positive experience of staying at the Fairmont Zimbali Resort. We are delighted you enjoyed your stay with us, and experienced friendly, helpful service from our colleagues. We truly value your input and have shared your feedback with our management team. Please accept our sincere apologies for the challenges you experienced.... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Lovely Hotel, Fantastic food, very helpful and pleasant Staff. Excellent and copious food - the pastries were great! Room Service and Room Cleaning Service were impeccable. Whaaaat sssofffft pillows!!!! Wow. Will unheasitantly recommend to friends and relatives. Was quite perplexed initially as our Transport dropped us at the Reception which was at 'Ground Level ' but ... on 5th floor!... More

Was this review helpful? Yes 2
FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear Chand, Thank you very much for taking the time to share your positive experience of staying at the Fairmont Zimbali Resort. We are delighted you enjoyed your stay with us and honoured that you will return. We sincerely appreciate your glowing review and hold your recommendation in the highest esteem. It will be our pleasure to welcome you back... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We recently spent 4 nights in the hotel. The hotel had a very impressive initial appearance the view from the lobby is breathtaking.- the best bit! Our room was described as sea facing which it was however I expected more for the price, situated on the corner of what appears to be the main building it viewed none of the... More

Was this review helpful? Yes 2
FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear V0300carr, Thank you very much for taking the time to share your experience with us. We are pleased that overall your stay at the Fairmont Zimbali Resort was positive and that you enjoyed the spectacular location, nature walks, beach and the unrivaled scenery. We are however disheartened to read that your stay did not meet you expectations on all... More

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Additional Information about Fairmont Zimbali Resort

Address: PO Box 17, Zimbali | 4420, Ballito, South Africa
Location: South Africa > KwaZulu-Natal > Ballito
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Fairmont Zimbali Resort 5*
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Also Known As:
Fairmont Zimbali Hotel Ballito

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Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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