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All 10 Ballito hotels

Fairmont Zimbali Resort

5.0 of 5 Resort   |   PO Box 17, Zimbali | 4420, Ballito, South Africa
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Fairmont Zimbali Resort
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71%
Ranked #1 of 10 hotels in Ballito
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Josephine H Cape Town Central, South Africa
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252 people have reviewed this hotel

Traveler rating
    97
    85
    35
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
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English first
Cape Town Central, South Africa
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

A beautiful venue. Hidden in dense tropical forests with beautiful sea views this surely must have1 of the top rated swimming pools in the world. Rooms range from magnificent to merely luxurious. Staff are well spoken, courteous and helpful. Food is fantastic The sea food curry is amazing

Was this review helpful? Yes
Johannesburg
Contributor
11 reviews 11 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

The hotel at Fairmont Zimbali Resort is outstanding and truly breathtaking! This was our first stay at the hotel and will hopefully not be our last.The hotel has a number of magnificent swimming pools and is located on a beach that stretches for miles in both directions. Our room was surprisingly large and absolutely beautiful with a balcony overlooking the... More

Was this review helpful? Yes 1
Mumbai (Bombay), India
1 review
3 of 5 stars Reviewed 3 days ago NEW

The location was amazing walk down to the beach. Food was great. The concierge was very helpful. Bad- check in took over 40 min. Walked into a smelly room with a missing curtain and broken shower. All these problems in a luxury room in a 5 star property. Room was changed after a little bickering which was much better. The... More

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
Chicago, Illinois
Senior Contributor
37 reviews 37 reviews
20 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel, grounds and pool are beautiful. The beach is within walking distance once you know how to get there--the signage as you make your way through the pool area is inadequate and confusing. The sand is quite rough so you might want to bring water shoes but the beach is clean and pretty. The waves are usually too high... More

Was this review helpful? Yes 2
Pretoria, South Africa
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is a place that I will surely visit again, with some pressure from my children of course... They cant stop raving about the beauty of nature and the activities one is exposed to when visiting Fairmont Zimbali Resort. Our vacation to Zimbali will remain in their mind and in mine too. I'm in love with the place...

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear Mlando, We were delighted upon reading your review of Fairmont Zimbali Resort and so pleased that you and your family enjoyed such a memorable vacation here. There really is no greater testimony than to read that our guests have had such a positive experience that they will remember it always and wish to return. Thank you for paying us... More

Zambia
Contributor
19 reviews 19 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at the Fairmont Heritage Place at Zimbali Resort in April this year. The Heritage Place are the serviced villas of the Resort. The Villas were absolutely beautiful with some visibility of the ocean. However, the service was appalling. Trying to get any service was nearly impossible and the receptionist for the Heritage Place was rude and was not... More

Was this review helpful? Yes 2
FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear ZedTraveller2012, Thank you very much for taking the time to share your valuable feedback and thereby affording us the opportunity to further enhance the guest experience. We are delighted you found the Fairmont Heritage Place Zimbali villas to be beautifully appointed and that you enjoyed the ocean views and amazing facilities available. It is wonderful to read that a... More

Durban
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Very upset about the service at this place it was my first stay I always book at the oyster box but a friend ask me to book at fairmont,firstly it took them almost two hours to sort out the room,on ordering food the burger was not cooked and was still red inside,there was a cake that was ordered and I... More

Was this review helpful? Yes 3
FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear Evelyn, Thank you kindly for taking the time to share your experience of staying at the Fairmont Zimbali Resort in May. Although it is never easy to hear that a guest’s expectations have not been met, we are grateful to you for bringing this to our attention and we will use your feedback in our efforts to continually improve... More

Johannesburg, South Africa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My husband and I stayed at Zimbali hotel for our anniversary weekend in June. What pure bliss it was. We enjoyed every moment of our stay and will definately visit the hotel again. The staff made us feel comfortable and welcomed with a special mention of Nkosi and Sandile. They really went out of their way to make our stay... More

Was this review helpful? Yes 1
FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear 11Vee33, Thank you for taking the time to share your experience of staying at Fairmont Zimbali Resort. We sincerely appreciate your positive confirmation and greatly value your feedback. The Resort is indeed a special place. It is however always humbling to hear that guests have chosen to celebrate a special occasion here with us and so we really strive... More

Johannesburg, Gauteng, South Africa
Contributor
16 reviews 16 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Recently stayed in a De Luxe Seaview bedroom over three nights. Good stuff: glorious location with exceptional sea views. Spacious, well appointed bedrooms. Probably the most comfortable bed I have slept in domestically. Good in room dining options. Interior of the hotel well maintained despite adverse comments in previous reviews. Less good: service patchy, no service at all around swimming... More

Was this review helpful? Yes 1
FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear John, Our sincere thanks to you for sharing your positive experience of staying at the Fairmont Zimbali Resort. We are thrilled to read that you enjoyed the Resort’s location, sea views and well-appointed accommodation. Coming from an experienced traveler like yourself, nothing fills us with more joy than to read that you rated our beds as the best in... More

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I have had the misfortune of spending the last two nights at the Fairmont Hotel, Zimbali. Dont make the same mistake !! Beautiful views , thats the only positive. From the checkin , until departure, a litany of small and large issues. Primarily, untrained staff who just do not care. No attention to detail, shoddy and tired facilities, poor food... More

Was this review helpful? Yes 1
FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear royf60, Thank you kindly for taking the time to share feedback on your recent stay at Fairmont Zimbali Resort. Please accept our sincere apologies for the challenges experienced during your stay. We would like to assure you that this is not in keeping with the high standard of service that we strive to deliver to our guests. We believe... More

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Additional Information about Fairmont Zimbali Resort

Address: PO Box 17, Zimbali | 4420, Ballito, South Africa
Location: South Africa > KwaZulu-Natal > Ballito
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Fairmont Zimbali Resort 5*
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Also Known As:
Fairmont Zimbali Hotel Ballito

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Number of rooms
154

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