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All 9 Ballito hotels

Fairmont Zimbali Resort

5.0 of 5 Resort   |   PO Box 17, Zimbali | 4420, Ballito, South Africa
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Fairmont Zimbali Resort
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Ranked #1 of 9 Hotels in Ballito
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Doc_sol78 Pretoria, South Africa
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324 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pretoria, South Africa
Contributor
15 reviews 15 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

As always Zimbali offers a luxury stay with friendly staff and prompt service. The rooms are excellent and the view is what keeps me coming back. Love the tranquility. Best rooms are the sea facing with a balcony. The food is also of 5 star standard - and always served with a smile. When some of the TV channels didn't... More 

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Johannesburg, Gauteng, South Africa
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Rarely do you get a hotel that ticks all the boxes, this on delivers and lives up to the term 5 star. In our part of the world (Africa) sometimes the term 5 star is given very generously, to undeserving establishments. With Zambali you get a real 5 star experience. I was there with my wife and 3 month old... More 

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FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear Israel P Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay with us and that you were well taken care of. We look forward to welcoming you back in the near future. Kind Regards Leon Meyer General Manager Fairmont Zimbali Resort More 

Johannesburg
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Amazing, from beginning to end we were treated! We arrived with iced tea, cloths to wipe our hands, bags were carried, Excellent spa (we went 3x in 4 days) best buffets with lots of variety- seafood one was our best. oysters at breakfast buffet, pancakes, waffles, fruit and the latter, well worth the price. Cocktails could be a bit better.... More 

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FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear Caseyrad Thank you for your feedback on your stay with us at Fairmont Zimbali Resort. We are glad that you enjoyed our warm welcome and had an excellent experience at the Spa. We are sorry to hear that you did not enjoy your dinner at OSA. Please feel free to contact us should you wish to discuss this further.... More 

Pretoria, South Africa
1 review
5 of 5 stars Reviewed 6 days ago NEW

The service is excellent and the ambience is spectacular. I had a nice garden room within a walking distance to the seashore, swimming pool and restaurants. Staff was always available to assist me soon.

Review collected in partnership with Fairmont Hotels & Resorts

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FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear siyabongam770 Thank you for sharing your experience with us and for your kind words. We are glad that you enjoyed our excellent service and the spectacular ambience of our Hotel. We hope that you will visit us again soon and allow us the opportunity to make your next stay with us a memorable one. Kind Regards Leon Meyer General... More 

Pretoria, South Africa
2 reviews
3 of 5 stars Reviewed 1 week ago NEW

Lovely hotel and setting!...a pity that the initial encounter with check-in left a very bad taste in one's mouth. Although aware that early check-in is not a given, we advised booking agent that we will arrive at least an hour prior to check-in, and was hoping that the hotel will be accommodating...(after a very long and early drive from home)...but... More 

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FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear 732jenny Thank you for taking the time to write a review about Fairmont Zimbali Resort, we really appreciate your feedback. We apologise that your check-in experience was not a pleasant one. Please rest assured that this has been discussed with management and we will ensure that this does not happen again in future. We are glad that you enjoyed... More 

Johannesburg, South Africa
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

We paid for the family suite and were disappointed at the condition of the room and amenities. Housekeeping were not friendly and had to be asked repeatedly to provide their services. The price paid for the room was not worth the time spent there.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear Rajeshhp Thank you for your review of our Hotel. We are sorry that your experience did not live up to your expectations and that you did not have a pleasant stay with us. Should you wish to discuss your stay in detail, please feel free to contact us. We hope that you will make use of our Hotel in... More 

Gauteng
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My husband decided to surprise me for my birthday and booked us in the hotel with my daughters. It was such a nice and comfortable stay with friendly and helpfull staff. It's really top class service whereby they even make your bed up for night time and get your slippers and gown ready. The hotel has very nice views from... More 

Was this review helpful? Yes 1
FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear Trevor P Thank you for your lovely review of our Hotel. We are happy that you had a nice and comfortable stay with us and that you were able to enjoy our top class service. We hope you had a lovely birthday and look forward to welcoming you back to Fairmont Zimbali Resort in the future. Kind Regards Leon... More 

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent the first two nights of our honeymoon at the Zimbali Resort. The suite we were given and the rose petals, candles, wine etc made for a memorable experience. The staff were always helpful and friendly.

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FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear travel7979 Thank you for sharing your compliments about Fairmont Zimbali Resort with the TripAdvisor community! We hope that you’ll we’ll see you again next year for your first wedding anniversary. Kind Regards, Leon Meyer General Manager Fairmont Zimbali Resort More 

Johannesburg, South Africa
Contributor
11 reviews 11 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just spent the weekend there for a romantic getaway and what a stunning hotel ! The rooms, the food and the service especially was exceptional. The staff are so friendly and consistently greet you and make you feel welcome. The setting is awesome and so close to the airport it makes for a great weekend get away, will definitely go... More 

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FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear Lynn C Thank you for taking the time to share feedback on your recent stay at Fairmont Zimbali Resort. We’re really delighted to hear that you enjoyed your stay with us and can’t wait to welcome you back in the near future. Kind Regards, Leon Meyer General Manager Fairmont Zimbali Resort More 

Johannesburg
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Issues during stay: Filthiness of the room (someones hair on the shower, a huge thick spider web by the sink), broken bar cupboard and the bathroom sliding door not working. I specifically asked her to inform housekeeping to do spring cleaning on the room and when we got back to the room, everything was still the same. During check out,... More 

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear Cashile Thank you for taking the time to share your concerns with us. We do apologise that your stay with us was not up to standard. As clarified in the email sent to you by our Director of Operations, the gentleman whom you dealt with was in fact not the General Manager. We do apologise that you felt the... More 

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Additional Information about Fairmont Zimbali Resort

Address: PO Box 17, Zimbali | 4420, Ballito, South Africa
Location: South Africa > KwaZulu-Natal > Ballito
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Fairmont Zimbali Resort 5*
Number of rooms: 154
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Also Known As:
Fairmont Zimbali Hotel Ballito

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