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All 9 Ballito hotels

Fairmont Zimbali Resort

5.0 of 5 Resort   |   PO Box 17, Zimbali | 4420, Ballito, South Africa
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Fairmont Zimbali Resort
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Ranked #1 of 9 Hotels in Ballito
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Shantelene
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299 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

The 18th of October 2014 was the day my best friend asked me to marry him @ ur beautiful resort:) The views, rooms and spa were beyond exceptional, as was the friendly helpful staff. My fiance n I wud like to personally thank Nozipho,Sandile,Lungelo and Shane for the help with regards to his proposal, it was magical. Thank u for... More

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Cape Town
1 review
3 of 5 stars Reviewed 6 days ago NEW

We checked in as a family in a family room on Saturday 11th Oct for two nights. On arrival we were given keys to our beautiful family room. I assumed that there would be a resort directory of services in the room. When I did not find it, I called guest services and they said it would be delivered. 30... More

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Cape Town Central, South Africa
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Relax in style. Enjoy the fabulous swimming pools or walk on the beach. The rooms have a well designed interior. This was planned, not just built. All the resort's facilities blend in to give that fantastic breakaway experience

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South Africa
1 review
4 of 5 stars Reviewed 6 days ago NEW

We have been to Mauritius the past 5 years, but decided to try something local this year instead. The hotel is world class. the service is a 4 out of 5 and almost comparable to a 5 star resort in Mauritius. The rooms are 5 out of 5. The food is 6 out of 5!!! The grounds are 3 out... More

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Doha, Qatar
Contributor
14 reviews 14 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Fairmint Zimbali resort is for the discerning traveller who needs a break from city life, yet wants to be close to the city. The golf course is challenging and in mint condition. The hotel has beautiful views of the Indian Ocean and aces to a private beach, but there are swimming pools catering for guests too. Staff are well trained... More

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FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear Amanda, Thank you for choosing Fairmont Zimbali Resort and taking the time to write such a complimentary review of your stay. It was a pleasure to have you both spend your holiday with us and we thank you for the positive feedback. I am so pleased to know that your experience of staying at the hotel was very positive... More

Colorado Springs, Colorado
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed here for two nights as part of a package with Rovos Rail. It is a peaceful, comfortable beach resort. The rooms were perfectly maintained and the food was very good (but not great). We were very happy to have stayed in such a beautiful peaceful spot with really good service. We had no car so it is a... More

Was this review helpful? Yes 1
FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear Happy_Camper_CO, Thank you for taking the time to share such wonderful comments following your recent stay with us. I was pleased to know that your stay with us was peaceful and comfortable and that you were exceptionally satisfied with the level of service you received. Your kind comments about the beautiful location, shuttle services, and restaurants will surely be... More

Illovo Beach, South Africa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We celebrated our 23rd anniversary at the Fairmont Zimbali Resort in Ballito. We had a memorable stay. Coral Restaurant - dinner and breakfast was 1st class, we enjoyed the entertainment Saturday evening whilst having dinner. Every single staff member needs to be commended, as the service and friendliness was of a very high standard. Cannot wait to return!

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear Nikki, Thank you for taking the time to share such wonderful comments following your recent stay with us. Firstly, please allow us to congratulate you on the occasion of your 23rd anniversary. We’re honoured you chose to mark this momentous occasion at Fairmont Zimbali Resort and delighted it was truly memorable. I am pleased to know that you enjoyed... More

Johannesburg
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Great hotel location with great infrastructure. Unfortunately they were consistently let down by poor service over a 4 day period. The only 5 star service experience was from a breakfast chef who went out of his way to make a special cereal for our baby daily. If you pay rack rate for this hotel then you will be terribly disappointed.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear Worldtravelcats, Thank you for taking the time to share your experience of staying at Fairmont Zimbali Resort. We are delighted that overall your experience was positive and memorable. It is wonderful that you and your family enjoyed the hotel’s great location and facilities. It is however very disheartening to learn that inconsistencies in the level of service you received... More

Richmond, Indiana
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Fantastic service!!! Big room, comfortable bed, great room lay out, great view. Good valet parking. Hot water takes a while to get up to temperature, room service food not satisfactory, gym equipment horrible, have to purchase wifi or become a member, pillows go very flat.

Was this review helpful? Yes 1
FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear Marina, Thank you for taking the time to share your thoughts and concerns of your recent stay with us. We are delighted you experienced fantastic service, enjoy the spacious and well appointed rooms, with great views. I was most concerned to read about the disappointments and inconveniences you faced during your stay with us, and would like to extend... More

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Beautiful from the looks on the internet but what a total facade. This place is deteriorating and staff need a shake up. Service is pathetic - from the reception to breakfast service. What a joke of a place. Rather stay at the Zimbali lodge - a bit more sophisticated than the resort.

Was this review helpful? Yes 3
FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear BevLulu, Thank you for taking the time to share your experience of Fairmont Zimbali Resort. I was most concerned to read your review and to learn that you experienced a few disappointments during your stay. It is highly regrettable that you were not satisfied with the service you received, and that the resort failed to meet your expectations. Please... More

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Additional Information about Fairmont Zimbali Resort

Address: PO Box 17, Zimbali | 4420, Ballito, South Africa
Location: South Africa > KwaZulu-Natal > Ballito
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Fairmont Zimbali Resort 5*
Number of rooms: 154
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Also Known As:
Fairmont Zimbali Hotel Ballito

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