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All 10 Ballito hotels

Fairmont Zimbali Resort

5.0 of 5 Resort   |   PO Box 17, Zimbali | 4420, Ballito, South Africa
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Fairmont Zimbali Resort
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71%
Ranked #1 of 10 hotels in Ballito
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Mlando Joseph M Pretoria, South Africa
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  • Reviews (248)
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248 people have reviewed this hotel

Traveler rating
    95
    84
    34
    23
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64
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
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English first
Pretoria, South Africa
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

This is a place that I will surely visit again, with some pressure from my children of course... They cant stop raving about the beauty of nature and the activities one is exposed to when visiting Fairmont Zimbali Resort. Our vacation to Zimbali will remain in their mind and in mine too. I'm in love with the place...

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear Mlando, We were delighted upon reading your review of Fairmont Zimbali Resort and so pleased that you and your family enjoyed such a memorable vacation here. There really is no greater testimony than to read that our guests have had such a positive experience that they will remember it always and wish to return. Thank you for paying us... More

Zambia
Contributor
19 reviews 19 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed at the Fairmont Heritage Place at Zimbali Resort in April this year. The Heritage Place are the serviced villas of the Resort. The Villas were absolutely beautiful with some visibility of the ocean. However, the service was appalling. Trying to get any service was nearly impossible and the receptionist for the Heritage Place was rude and was not... More

Was this review helpful? Yes 2
FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear ZedTraveller2012, Thank you very much for taking the time to share your valuable feedback and thereby affording us the opportunity to further enhance the guest experience. We are delighted you found the Fairmont Heritage Place Zimbali villas to be beautifully appointed and that you enjoyed the ocean views and amazing facilities available. It is wonderful to read that a... More

Durban
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago NEW via mobile

Very upset about the service at this place it was my first stay I always book at the oyster box but a friend ask me to book at fairmont,firstly it took them almost two hours to sort out the room,on ordering food the burger was not cooked and was still red inside,there was a cake that was ordered and I... More

Was this review helpful? Yes 3
Johannesburg, South Africa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

My husband and I stayed at Zimbali hotel for our anniversary weekend in June. What pure bliss it was. We enjoyed every moment of our stay and will definately visit the hotel again. The staff made us feel comfortable and welcomed with a special mention of Nkosi and Sandile. They really went out of their way to make our stay... More

Was this review helpful? Yes 1
FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear 11Vee33, Thank you for taking the time to share your experience of staying at Fairmont Zimbali Resort. We sincerely appreciate your positive confirmation and greatly value your feedback. The Resort is indeed a special place. It is however always humbling to hear that guests have chosen to celebrate a special occasion here with us and so we really strive... More

Johannesburg, Gauteng, South Africa
Contributor
14 reviews 14 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Recently stayed in a De Luxe Seaview bedroom over three nights. Good stuff: glorious location with exceptional sea views. Spacious, well appointed bedrooms. Probably the most comfortable bed I have slept in domestically. Good in room dining options. Interior of the hotel well maintained despite adverse comments in previous reviews. Less good: service patchy, no service at all around swimming... More

Was this review helpful? Yes 1
FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear John, Our sincere thanks to you for sharing your positive experience of staying at the Fairmont Zimbali Resort. We are thrilled to read that you enjoyed the Resort’s location, sea views and well-appointed accommodation. Coming from an experienced traveler like yourself, nothing fills us with more joy than to read that you rated our beds as the best in... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I have had the misfortune of spending the last two nights at the Fairmont Hotel, Zimbali. Dont make the same mistake !! Beautiful views , thats the only positive. From the checkin , until departure, a litany of small and large issues. Primarily, untrained staff who just do not care. No attention to detail, shoddy and tired facilities, poor food... More

Was this review helpful? Yes 1
FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear royf60, Thank you kindly for taking the time to share feedback on your recent stay at Fairmont Zimbali Resort. Please accept our sincere apologies for the challenges experienced during your stay. We would like to assure you that this is not in keeping with the high standard of service that we strive to deliver to our guests. We believe... More

Harare, Mashonaland East, Zimbabwe
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Fairmont Zimbali Resort for 4 nights as an extended weekend. Its a great hotel to relax and unwind and perfectly located to enjoy everything that Durban has to offer. The hotel could offer more information to guests about what to do in the immediate area but otherwise everything was great!

Was this review helpful? Yes 1
FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear Ketan, Thank you very much for sharing your experience. We are delighted that you enjoyed your stay at the Fairmont Zimbali Resort and found the hotel to be ideally located, and the perfect place to relax and unwind. We truly value your input and have shared your feedback with our management team so that we can find even more... More

Johannesburg, South Africa
Contributor
14 reviews 14 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

So I am a Fairmont President's Club Platinum Member and try and support the brand wherever possible. As such, we took the family (two adults, four younger kids) to this property. The outside of the property is impressive but it shows a lack of care inside. On the way to our room, for example, water flowed out from one ceiling,... More

Was this review helpful? Yes 3
FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear TravelOften1968, Thank you very much for this considered and constructive review. We really appreciate you taking the time to share your experience with us and truly value your feedback. We are delighted you found the resort to be picturesque and ideally located. We’re also pleased that overall you and your family had a pleasant stay at the hotel and... More

Cape town
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have stayed here a number of times and during my last visit once again the staff went overboard to accommodate my group. It is the staff that makes this place so special. The rooms are massive and the views over the Indian Ocean are impressive. There is plenty of space to go for a wander on the lush grounds... More

Was this review helpful? Yes 1
FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear TravelingWilbury005, What a pleasure it is to receive your review. Thank you very much for taking the time to share your positive feedback on your most recent stay at the Fairmont Zimbali Resort. Nothing makes us happier than to read that a returning guest has enjoyed another memorable stay with us and continues to experience the engaging service our... More

Johannesburg, South Africa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Fairmont Hotel, Ballito is located on the most spectacular part of South Africa. The ocean, pleasant weather(even in winter), beautiful Zimabli Estate and a world championship Golf course. I spent two day of conferencing and we were thoroughly spoilt by professional service, great accommodation, pleasant staff and delicious meals. The hotel never stops to impress and I have concluded that... More

Was this review helpful? Yes 1
FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear Madinane, Thank you for your five-star review of Fairmont Zimbali Resort. The stunning location of the resort is indeed unrivaled. We are so pleased you enjoyed your stay with us and experienced the best of all that the hotel has to offer. We are truly humbled by your recommendation and we do hope to welcome you back to the... More

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Additional Information about Fairmont Zimbali Resort

Address: PO Box 17, Zimbali | 4420, Ballito, South Africa
Location: South Africa > KwaZulu-Natal > Ballito
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Fairmont Zimbali Resort 5*
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Also Known As:
Fairmont Zimbali Hotel Ballito

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Number of rooms
154

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