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Bushmans Nek Berg & Trout Resort

Certificate of Excellence
Bushmans Nek Road | Southern Drakensberg, Underberg 3257, South Africa
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Bushmans Nek Berg & Trout Resort
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1 room 1 guest
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Ranked #4 of 10 Underberg B&B and Inns
Certificate of Excellence
A recent review
4 of 5 stars reviewed 1 week ago
418nazeerk Durban, South Africa
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64 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Dutch first
  • English first
  • German first
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English first
  • All months
    (64)
  • Mar-May only
    (18)
  • Jun-Aug only
    (21)
  • Sep-Nov only
    (13)
  • Dec-Feb only
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Durban, South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Great Location. Very relaxing. Good Value for money. Friendly and helpful staff.Shower head needs replacing in unit 14. It is like a hosepipe. Heating is inadequate in rooms. Carry your own heater. Kitchen utensils needs to be inspected. Remnants of old foods can sometimes be seen on them.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
First_Resorts, Manager at Bushmans Nek Berg & Trout Resort, responded to this review

Thank you for taking the time to provide us with constructive feedback regarding your recent stay. Please accept my sincere apology for the short comings you experienced regarding the kitchen utensil, this is most certainly not our standard and I can assure you that the matter has been addressed to prevent this from occurring in future. We are currently in... More 

Durban, South Africa
Level Contributor
112 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We went for 4 day midweek break this week. The staff are excellent nothing is too much trouble. The mix of entertainment is perfect . You can relax on the couches in the main lounge. Walk to the waterfall or hire a bike. We stayed in self catering but actually ate out most nights. The food was delicious and the... More 

Was this review helpful? Yes 1
First_Resorts, General Manager at Bushmans Nek Berg & Trout Resort, responded to this review

Dear Beverley Thank you for taking the time to write a review of the resort, it's always such a pleasure to receive positive feedback from our valued guest and proves most motivational when shared with the rest of the team. We are pleased that you had a relaxing stay and that you could experience the various facilities on offer including... More 

Hailsham, United Kingdom
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Very nice resort and lovely lodge - basic but perfectly suitable for a week away. We had a lovely lodge away from the main resort which we were pleased with as it was quiet. We decided to eat on the first evening in the restaurant and waited over 1 ½ hours to be served one course. The service was TERRIBLE... More 

Was this review helpful? Yes 2
First_Resorts, General Manager at Bushmans Nek Berg & Trout Resort, responded to this review

Dear HappyHorseOwner Thank you for taking the time to bring your concerns to our attention. Please accept my sincere apology for the lack of service and professionalism you received from both the restaurant and Spa. I can assure you that this is not the level of service we pride ourselves in. I would like to inform you that, in the... More 

New Orleans, Louisiana
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice location with almost perfect infinity pool. Lies in mountains with opportunities to hike, ride horse, play (mini-) golf and join activities. Please note that location is +- 1 hour drive from Underberg via +- 30 km dirt/ unpaved road.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
First_Resorts, General Manager at Bushmans Nek Berg & Trout Resort, responded to this review

Dear Dennis Thank you for taking the time to right such a lovely review of the resort. We are glad your stay was so pleasant and that you could enjoy the various onsite facilities and activities we have to offer. We look forward to welcoming you back at Bushman's Nek Berg & Trout Resort upon your next visit to the... More 

Memel, South Africa
1 review
2 of 5 stars Reviewed 4 weeks ago

Service in restaurant is very bad had to get up 3 times to go and look for our waitress. There was a mouse or rat behind the dressing table in our room scratching all night and for 2 nights no hot water, had a 40km Mtb race on sat and just wanted a nice hot bath

Review collected in partnership with this hotel

Was this review helpful? Yes
First_Resorts, General Manager at Bushmans Nek Berg & Trout Resort, responded to this review

Dear Kobus Wigget Thank you for taking the time to bring your concerns to my attention. This is most certainly not the standard of service we pride ourselves on in the restaurant. I can assure you that the matter will be dealt with most accordingly to prevent future short comings in service. Please accept my sincere apology for the inconvenience... More 

Pietermaritzburg, South Africa
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very comfortable bungalows. On Saturday evening it snowed whilst we were having dinner - great excitement for all of the guests. Woke up to the most stunning views of snow on the mountains on Sunday. Staff very friendly and super accommodating. Very child friendly.

Was this review helpful? Yes
First_Resorts, General Manager at Bushmans Nek Berg & Trout Resort, responded to this review

Thank you for taking the time to review the resort, we are so please that you had a pleasant and comfortable stay. It's always a pleasure to receive positive feedback on the service and proves most motivational when shared with the rest of the team. We are glad that you could experience the snow during your stay and look forward... More 

Pietermaritzburg, South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Everything was perfect. The location is great. View is perfect. Staff members are so friendly and it very quiet so you sleep like your at home. It cold so the weather makes is possible to enjoy being so close to your man.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
First_Resorts, General Manager at Bushmans Nek Berg & Trout Resort, responded to this review

Good day Zinec Thank you for your lovely feedback, I will be sure to share your comment with the rest of the team. We are glad your stay was such a pleasant one and we hope to welcome you back upon your next visit to Bushman's Nek Berg & Trout Resort. Kind Regards Igmar Loock General Manager More 

Durban
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 22, 2015

i had a supurb stay at Bushmans Nek - will reccomend - just one suggestion - breakfast should be included in the price for the hotel staying guests - this should ideally be a buffet breakfast - dinner should be on an add on basis - also buffet - everthing else - great - especially the staff.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
First_Resorts, General Manager at Bushmans Nek Berg & Trout Resort, responded to this review

Hi Samdhei Thank you for taking the time to review the resort. Its always such a pleasure to receive such positive comments and proves most motivational when shared with the rest of the team. We have various booking options and Bed & Breakfast is one of them, Buffet dinner is a option however we play it by ear has we... More 

1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed June 22, 2015

I visited the resort for my wife's birthday and thought I'd suprise her at a fancy place firstly reception makes you do so much admin, then you enter the cottage only to be met with freezing temperatures there is no climate control and they supply you with a 4 fin oil heater to warm up a two bedroom cottage, I... More 

Was this review helpful? Yes 5
First_Resorts, Manager at Bushmans Nek Berg & Trout Resort, responded to this review

Thank you for taking the time to review our Resort, please accept my sincere apology for inconvenience experienced during the check in process. Due to the nature of the business its imperative that the necessary documentation gets completed for the safety and well being of not only the resort, but our valued guest as well. We are glad to announce... More 

Pietermaritzburg, South Africa
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed June 12, 2015

Hubby and I stayed in the hotel to celebrate our wedding anniversary. All the staff were very friendly and helpful. When we arrived we were given a welcome drink and popcorn. It was a cold day so the fire place was going which was very inviting. The room was comfy but very cold. The food was lovely and prices reasonable.... More 

Was this review helpful? Yes 1
BushmansGM, General Manager at Bushmans Nek Berg & Trout Resort, responded to this review

Dear Poppietjie Thank you for your lovely review of the resort. Even though we are entering the winter months we are glad we could give you a warm welcome and a relaxing stay. Its such a pleasure to hear positive feedback from our loyal and valued guest has it motivates the entire team knowing that their hard work pays off.... More 

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