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Protea Hotel Umhlanga

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Cnr Lighthouse & Chartwell Drive | Protea Mall, Umhlanga Rocks 4320, South Africa
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1 room 1 guest
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Protea Hotel Umhlanga
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Protea Hotel Umhlanga
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129 Reviews from our TripAdvisor Community

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Traveler rating
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    58
    34
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    1
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19
37
4
42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
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  • English first
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    (129)
  • Mar-May only
    (32)
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    (43)
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    (30)
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    (24)
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Sandton, South Africa
Level Contributor
6 reviews
5 of 5 stars Reviewed 1 week ago

The room is always clean, everything I need is available when requested. The reception staff are the best and friendliest I have seen in a long time. They always makes you feel that you are at home away from home. The restaurants as part of stay are absolutely fantastic. Security is top priority and a welcome site. Close to all... More 

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ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Ant0n7 Thank you for your words of appreciation, regarding your recent stay at Protea Hotel Umhlanga we are delighted to receive your compliments and have passed them on to the STAFF concerned. It was our pleasure to accommodate you and we hope to have the privilege of welcoming you back in the not too distant future. More 

Cape Town Central, South Africa
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I recently attended a meeting at the Hotel and must admit the staff are very helpful and always willing to help. The PA system and the equipment used was however a big problem with the mics constantly dying. Toilets gave off a foul smell and the snacks presented looked good was not all fresh.

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ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Eugene S Thank you for your commendations regarding the STAFF's efficient and personalised service. Please accept my sincere apologies for the shortfall in our Banqueting Department your comments will be instrumental in improving our overall service and facilities. We would welcome the opportunity to host another successful function. More 

Balzan, Malta
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The hotel is great, with excellent service. The area around the hotel is very safe and lively in the evening, meaning you can enjoy a great time! the Gateway shopping complex is just across the road and is an excellent place for some shopping or just to hang out.

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ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Andrew A Thank you for taking the time to post your positive review. We hope that you will be staying with us again soon. We should welcome another opportunity to show you Protea Hospitality at its best, and we look forward to hearing from you. More 

Liedekerke, Belgium
Level Contributor
36 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed for one night in this hotel. Check in was done in no time because we got a super-efficient receptionist who could even remember our name & room number the next day when we checked out. The room was clean & spacious with a cooking corner and a good bed. However sleeping was not so easy because the exhaust... More 

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ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Kretenzer Liedekerke Thank you for your recent review, and positive comments regarding our spacious, semi- selfcatering rooms. Please accept our apologies for the noise emanating from a neighbouring restaurant we have resolved this matter and look forward to welcoming you back to Protea Hotel Umhlanga in the not too distant future. More 

Benoni, South Africa
Level Contributor
76 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed July 20, 2015

This hotel had a great location - a little walk to the pier and beach, surrounded by restaurants, some rooms have a great partial sea view, just off the M4 and across the road from the supermarket. However it is not on the beach, in a quiet part of town and not great views - in fact the south facing... More 

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ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Whctree Thank you for your positive feedback after your recent stay at Protea Hotel uMhlanga. Our Hotel is conveniently situated mere minutes from the famous uMhlanga Lighthouse and unique distinctive whale bone structure of uMhlanga Pier. We hope to have the privilege of welcoming you to Protea Hotel uMhlanga again soon. More 

Level Contributor
88 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed July 20, 2015

Clean hotel, mix between business and tourist, Nice and clean rooms Great and tastefull breakfast Pool on the roof is rather small and hardly worth calling it a pool Waiters were very friendly Hotel is ideal to get to neighbouring activities (mall, sea, bird, ....)

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ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear peter D Thank you for your positive review. We are indeed conveniently situated mere minutes from the beach, in the heart of uMhlanga Rocks. Our plunge pool and sundeck located on the 10th floor (rooftop) offers stunning views overlooking the uMhlanga coastline. We look forward to welcoming you back to Protea Hotel Umhlanga in the not too distant future. More 

Johannesburg, South Africa
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 18, 2015

The rooms are very large. Ours had a king bed, small kitchen and a lounge. The rooms are however "tired", the décor is old and there are a number of small things that point to the fact that the rooms need a facelift. For example the sealer around the shower had pulled away from the enclosure. The tiles are very... More 

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ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Enjoymytravels Thank you for your constructive review, we are pleased to advise that we will be undergoing a refurbishment next year. Please do not hesitate to contact me personally for any assistance you may require from our side in future. It would be my pleasure to assist you with your reservation to ensure that you enjoy your next stay... More 

Level Contributor
60 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed July 8, 2015

On arrival, I was greeted by Dion who was so warm and welcoming that I immediately felt at home. The rooms in this hotel are huge! Mine had a very large bathroom that has a bath and a separate shower. The room has a kitchenette area with a bar fridge and microwave and is equipped with crockery and cutlery. You... More 

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ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Natalie V Thank you for taking the time to post your positive feedback, your commendations regarding Dion are highly valued and have been communicated accordingly. Our rooms are indeed spacious and our Hotel is well located within minutes from uMhlanga's main bathing beach. Thank you for choosing to stay at Protea Hotel uMhlanga, we look forward to having the... More 

Cape Town Central, South Africa
Level Contributor
113 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed July 1, 2015

The Protea Hotel Umhlanga is centrally situated with close access to a range of restaurants. The rooms and bathrooms are spacious and the renovation currently underway will hopefully improve the reception area. I was impressed with the friendly welcome expressed by every staff member I encountered. Such hospitality sets this hotel apart from many other establishments. Parking was convenient and... More 

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ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear WP664 Thank you for taking the time to post your review. I am delighted to hear that the STAFF were so friendly and welcoming. Your comments are appreciated, and we hope to have the privilege of welcoming you back to Protea Hotel uMhlanga again soon. More 

Brisbane Region, Australia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 30, 2015

The rooms are a little worn. The location is good with quite a few restaurants and variety to choose from nearby. The hotel only serves breakfast, a buffet which was quite good. Service was good and they accommodated a late check out to catch our flight. A short walk to the path along the beach which is safe to walk... More 

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ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Donna G Thank you for taking the time to post your review, thus assisting us in continually improving our standards. We are indeed centrally situated in the heart of uMhlanga Rocks, and a mere two minutes walk to the main protected beach. We look forward to welcoming you back to Protea Hotel uMhlanga in the not too distant future. More 

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