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Protea Hotel Umhlanga

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Cnr Lighthouse & Chartwell Drive | Protea Mall, Umhlanga Rocks 4320, South Africa
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Protea Hotel Umhlanga
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Protea Hotel Umhlanga
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105 reviews from our community

Traveler rating
    25
    48
    23
    8
    1
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16
30
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32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cheshire
Top Contributor
69 reviews 69 reviews
61 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Protea fitted the bill for our two night stay; friendly and efficient staff; clean rooms; adequate breakfast; reasonable location - five minute walk to the beach. I got the impression it is geared more to the business traveller than the holiday maker but it's OK.

Was this review helpful? Yes 1
ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Cheshire Thank you for your words of appreciation. We are delighted to receive your compliments regarding our friendly and efficient STAFF, clean rooms and adequate breakfast. We look forward to welcoming you back to Protea Hotel Umhlanga in the not too distant future. More 

Top Contributor
113 reviews 113 reviews
38 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I spent several nights in that hotel having business in Durban area. The location is very convenient as you are near many restaurants and only a little walk away from the beach. The breakfast is more than acceptable, and the rooms are quiet big. Those are the good points. Now what about the negative ones…The noise isolation of the hotel... More 

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ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Hugues Thank you for your positive comments regarding our location, rooms and breakfast. Your constructive criticism regarding the noise levels and facilities is appreciated and we look forward to welcoming you back again in the not too distant future. More 

Cape Town Central, South Africa
Top Contributor
58 reviews 58 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is ideally situated in the middle of Umhlanga Rocks area, close to the beach and restaurants. Very friendly staff made us feel welcome. The existing rooms are clean and comfortable but in need of a face lift. However, a huge extension is underway and we understand that when this is complete, the existing rooms will be modernised so... More 

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ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear NandKW Thank you for your positive review. I am delighted to hear that the Staff were so friendly. We look forward to welcoming you back again in the not too distant future. More 

Cape Town Central, South Africa
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed February 10, 2015 via mobile

We hadn't returned to this hotel for almost 5 years. The reason was fairly simple, despite its fantastic location with the main Umhlanga drag virtually on your doorstep it was badly in need of a complete makeover from top to bottom. I am happy to report that we were more than pleasantly surprised, from our greeting by efficient and friendly... More 

Was this review helpful? Yes 1
ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Eric Thank you for taking the time to share your positive feedback after your recent visit to Protea Hotel Umhlanga. Your comments regarding our spacious well appointed rooms are much appreciated. Thank you for choosing to stay at Protea Hotel Umhlanga once again, and we look forward to welcoming you back again soon. More 

pretoria
Contributor
17 reviews 17 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 30, 2015 via mobile

Protea Umhlanga is a real deal, room are so spacious, beautiful and comfortable. I felt like i was home. The parking is R50 per month, under cover parking and it so close to the rooms sp convenient. Check in and out was a breeze. Big ups to Protea Hotel Umhlanga.

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ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Bongani Thank you for taking the time to share your review, after your recent stay with us at Protea Hotel Umhlanga. We were delighted to received your comments regarding our spacious rooms, Your feedback is appreciated and we hope to have the privilege of welcoming your back to Protea Hotel Umhlanga in the not too distant future. More 

Warner Robins, Georgia
Top Contributor
146 reviews 146 reviews
29 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed January 28, 2015 via mobile

In Africa there is this fascination with AC's being shut off when the room is unoccupied and what happens is that a guest checks into a nice hotel like this in a very attractive area to find a HOT ROOM after dropping off the bags in the room. So this means a HOT tired guest after many hours of travel... More 

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ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Wamer Robins Thank you for your comments regarding our AC and load shedding procedures, your feedback is highly valued and will be used constructively to maintain our standards of service and facilities. Your comments are much appreciated, and we hope to have the privilege of welcoming you back to Protea Hotel Umhlanga again soon. More 

London, United Kingdom
Top Contributor
91 reviews 91 reviews
85 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed January 2, 2015

Location is very important and this hotel has it! Located right aside a busy and lively street full of restaurants, shops and cafes / bars it is also only 100 metres from the beach and the Indian Ocean. Rooms are large, spacious and functional without being luxurious. Breakfast and especially their coffee needs to improve! Staff helpful and friendly. Parking... More 

Was this review helpful? Yes 1
ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Zeta Tours Thank you for your review and positive feedback after your recent stay with us at Protea Hotel Umhlanga. I am delighted to hear that the STAFF were helpful and friendly, your comments regarding breakfast will be instrumental in helping us to improve where necessary. We hope that you will be staying with us again soon. We should... More 

Houston, TX
Top Contributor
85 reviews 85 reviews
44 hotel reviews
71 helpful votes 71 helpful votes
2 of 5 stars Reviewed January 1, 2015

This hotel isn't in front of the beach so you will be disappointed if you were expecting it to be right in front of the beach! There are 2 blocks minimum to reach the beach. It's not that far but it is not on the beach! Unlike Protea Edward in Addington which is right on the beachfront! Also, this hotel... More 

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ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Isam R Thank you for your review after your recent stay, please accept my sincere apologies for the disappointment you experienced as a result of the Hotels location as well as the lack of gym and leisure facilities. Thank you for commending the STAFF, your commendation of Muhammed in particular is highly valued. We would welcome another opportunity to... More 

Johannesburg, South Africa
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 16, 2014

The Protea Hotel Umhlanga Rocks is idea to stay over when travelling on business. Rooms are clean, large, and very comfortable. The staff are friendly and helpfull. Breakfast is good. The hotel is centrally located, within easy access to restaurants, and the highway to Durban. I will definately stay here again when visiting Durban on business.

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ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear AvWRsa Thank you for taking the time to submit a review. I am delighted to hear that the STAFF were so friendly and helpful. Thank you for choosing to stay at Protea Hotel Umhlanga , we look forward to welcoming you back again soon. More 

Bellville, South Africa
Contributor
14 reviews 14 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 4, 2014

Although there is construction and upgrade in progress at the front door, the hotel remains a good standard for the buisness traveler and family stopovers . The airconditioned rooms never disappoints and are spotless clean. Welcome note with complementary snacks and a decent kitchenett is welcoming. The breakfast is plain and simple but one do not need more. Reception is... More 

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ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Karduci Thank you for the great review. Protea Hotel Umhlanga is conveniently situated in the “Heart of uMhlanga Rocks”, close to the boardwalk that runs along the uMhlanga coastline, allowing our GUESTS to run or walk. Our perfect location allows easy access to the freeway, convenient for travelling to the King Shaka International Airport which is 16km away. We... More 

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