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Protea Hotel Umhlanga

3.0 of 5 Cnr Lighthouse & Chartwell Drive | Protea Mall, Umhlanga Rocks 4320, South Africa
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Protea Hotel Umhlanga
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Protea Hotel Umhlanga
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100 reviews from our community

Traveler rating
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    22
    8
    1
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16
28
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31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Warner Robins, Georgia
Top Contributor
138 reviews 138 reviews
28 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

In Africa there is this fascination with AC's being shut off when the room is unoccupied and what happens is that a guest checks into a nice hotel like this in a very attractive area to find a HOT ROOM after dropping off the bags in the room. So this means a HOT tired guest after many hours of travel... More 

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London, United Kingdom
Top Contributor
89 reviews 89 reviews
83 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Location is very important and this hotel has it! Located right aside a busy and lively street full of restaurants, shops and cafes / bars it is also only 100 metres from the beach and the Indian Ocean. Rooms are large, spacious and functional without being luxurious. Breakfast and especially their coffee needs to improve! Staff helpful and friendly. Parking... More 

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ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Zeta Tours Thank you for your review and positive feedback after your recent stay with us at Protea Hotel Umhlanga. I am delighted to hear that the STAFF were helpful and friendly, your comments regarding breakfast will be instrumental in helping us to improve where necessary. We hope that you will be staying with us again soon. We should... More 

Houston, TX
Top Contributor
85 reviews 85 reviews
44 hotel reviews
66 helpful votes 66 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This hotel isn't in front of the beach so you will be disappointed if you were expecting it to be right in front of the beach! There are 2 blocks minimum to reach the beach. It's not that far but it is not on the beach! Unlike Protea Edward in Addington which is right on the beachfront! Also, this hotel... More 

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ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Isam R Thank you for your review after your recent stay, please accept my sincere apologies for the disappointment you experienced as a result of the Hotels location as well as the lack of gym and leisure facilities. Thank you for commending the STAFF, your commendation of Muhammed in particular is highly valued. We would welcome another opportunity to... More 

Johannesburg, South Africa
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 16, 2014

The Protea Hotel Umhlanga Rocks is idea to stay over when travelling on business. Rooms are clean, large, and very comfortable. The staff are friendly and helpfull. Breakfast is good. The hotel is centrally located, within easy access to restaurants, and the highway to Durban. I will definately stay here again when visiting Durban on business.

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ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear AvWRsa Thank you for taking the time to submit a review. I am delighted to hear that the STAFF were so friendly and helpful. Thank you for choosing to stay at Protea Hotel Umhlanga , we look forward to welcoming you back again soon. More 

Bellville, South Africa
Contributor
14 reviews 14 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 4, 2014

Although there is construction and upgrade in progress at the front door, the hotel remains a good standard for the buisness traveler and family stopovers . The airconditioned rooms never disappoints and are spotless clean. Welcome note with complementary snacks and a decent kitchenett is welcoming. The breakfast is plain and simple but one do not need more. Reception is... More 

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ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Karduci Thank you for the great review. Protea Hotel Umhlanga is conveniently situated in the “Heart of uMhlanga Rocks”, close to the boardwalk that runs along the uMhlanga coastline, allowing our GUESTS to run or walk. Our perfect location allows easy access to the freeway, convenient for travelling to the King Shaka International Airport which is 16km away. We... More 

Top Contributor
130 reviews 130 reviews
18 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed December 4, 2014 via mobile

Our two day stay was too short. Hotel nice good view - soon to be built out. View of ocean and walking distance to fantastic restsurants and the exceptional Boardwalk alone the ocean. Staff were helpful Will go back if view not built out.

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ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Mespey Thank you for the review. Protea Hotel Umhlanga is conveniently situated in the “Heart of uMhlanga Rocks”, close to fantastic restaurants and within walking distance to the beach. My STAFF and I look forward to accommodating you again. Kind regards Sylvia De Fries GENERAL MANAGER More 

Durban, South Africa
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 4, 2014

I had recently checked in at the hotel and had brought my friends over to visit, bear in mind that there is ample seating (including couches and chairs in the rooms) Once in the room, the front desk manager had called to tell me that he saw me take 3 people into the room and that he is giving me... More 

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ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Annaleshia Please can you kindly send me an alternative contact number as the number I have does not seem to be correct. I have tried to contact you last week to no avail. Kind regards Sylvia De Fries GENERAL MANAGER More 

Pietermaritzburg, South Africa
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 21, 2014

Great location with all the restaurants and beach so close! Just very noisy, I was expecting noise from the bars outside but it was very loud every time next door used the toilets/taps and the cleaning staff were very loud early in the morning in the hallways. A bit overpriced but rooms are nice and location great

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ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Courtney Marne Thank your comments on your recent stay, and we appreciate you bringing your shortcomings to our attention. We can assure you that you comments have been taken to heart and addressed and that corrective action has been taken. We should welcome another opportunity to show you Protea hospitality at its best, and we look forward to hearing... More 

Cape Town
Contributor
16 reviews 16 reviews
6 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed November 4, 2014

Positive: close to restaurants and the beach. Very spacious room with King size bed plus bath with stand alone shower (a huge plus as I really hate having to shower whilst standing in the bath and use a curtain that leaves the whole bathroom floor soaked in water!). Kitchenette a real bonus for my wife. Absolutely great service from Mr... More 

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ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Lubabalo M Thank you for taking the time to comment on your recent stay at the Protea Hotel uMhlanga. I have forwarded your comments to Anthony Maharaj and have commended him. We look forward to Welcoming you back to the Protea Hotel uMhlanga soon. Kind regards Sylvia De Fries GENERAL MANAGER More 

Johannesburg, South Africa
Contributor
16 reviews 16 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed October 7, 2014

Although the management team on the Protea Hotel Umhlanga is dedicated and enthusiastic, they are limited by the design (and limited service range) of the hotel which impacts negatively on a guest's comfort. Rooms facing the northern side bear the brunt of extremely loud traffic noise which continuously resonates through the rooms on this northern side. They did move me... More 

Was this review helpful? Yes 1
ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Jonathan S Thank you for taking the time to comment on your recent stay at the Protea Hotel uMhlanga. Meeting and exceeding GUESTS' expectations can only be achieved through efficient and friendly, personalised service. Your comments, together with the others we receive, are being analysed and will be instrumental in helping us to maintain and improve, where necessary, our... More 

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Additional Information about Protea Hotel Umhlanga

Address: Cnr Lighthouse & Chartwell Drive | Protea Mall, Umhlanga Rocks 4320, South Africa
Location: South Africa > KwaZulu-Natal > Umhlanga Rocks
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Protea Hotel Umhlanga 3*
Number of rooms: 120
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Also Known As:
Hotel Umhlanga
Protea Hotel Umhlanga Rocks
Protea Umhlanga
Hotel Style:
#6 On the Beach Hotel in Umhlanga Rocks
#7 Business Hotel in Umhlanga Rocks

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