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Protea Hotel Umhlanga

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Cnr Lighthouse & Chartwell Drive | Protea Mall, Umhlanga Rocks 4320, South Africa
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Protea Hotel Umhlanga
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Protea Hotel Umhlanga
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107 reviews from our community

Traveler rating
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    23
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    1
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17
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4
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed today NEW

We were pleasantly surprised with the lovely hotel walking distance from everything. The rooms are great and the service good. The only negative point is the noise from the restaurants and bars down stairs.

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India
Contributor
11 reviews 11 reviews
11 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Spent a weekend during my business trip in Durban area. The hotel is in a great location, close to the beach. Just as you step outside the hotel, you have a choice of restaurants, fast food, bars and pubs. The whole place is lively and quite safe. Hotel staff were very friendly, cheerful and willing to help. Wifi was, without... More 

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ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Manoj90 Thank you for your words of appreciation. We are delighted to receive your compliments regarding our friendly, cheerful and willing to help STAFF. Glad you felt comfortable in our spacious rooms. We look forward to welcoming you back to Protea Hotel Umhlanga in the not too distant future. Kind regards Sylvia De Fries GENERAL MANAGER More 

Cheshire
Top Contributor
70 reviews 70 reviews
62 hotel reviews
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed March 10, 2015

Protea fitted the bill for our two night stay; friendly and efficient staff; clean rooms; adequate breakfast; reasonable location - five minute walk to the beach. I got the impression it is geared more to the business traveller than the holiday maker but it's OK.

Was this review helpful? Yes 2
ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Cheshire Thank you for your words of appreciation. We are delighted to receive your compliments regarding our friendly and efficient STAFF, clean rooms and adequate breakfast. We look forward to welcoming you back to Protea Hotel Umhlanga in the not too distant future. More 

Top Contributor
119 reviews 119 reviews
40 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed February 24, 2015

I spent several nights in that hotel having business in Durban area. The location is very convenient as you are near many restaurants and only a little walk away from the beach. The breakfast is more than acceptable, and the rooms are quiet big. Those are the good points. Now what about the negative ones…The noise isolation of the hotel... More 

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ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Hugues Thank you for your positive comments regarding our location, rooms and breakfast. Your constructive criticism regarding the noise levels and facilities is appreciated and we look forward to welcoming you back again in the not too distant future. More 

Cape Town Central, South Africa
Top Contributor
74 reviews 74 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 23, 2015

The hotel is ideally situated in the middle of Umhlanga Rocks area, close to the beach and restaurants. Very friendly staff made us feel welcome. The existing rooms are clean and comfortable but in need of a face lift. However, a huge extension is underway and we understand that when this is complete, the existing rooms will be modernised so... More 

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ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear NandKW Thank you for your positive review. I am delighted to hear that the Staff were so friendly. We look forward to welcoming you back again in the not too distant future. More 

Cape Town Central, South Africa
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed February 10, 2015 via mobile

We hadn't returned to this hotel for almost 5 years. The reason was fairly simple, despite its fantastic location with the main Umhlanga drag virtually on your doorstep it was badly in need of a complete makeover from top to bottom. I am happy to report that we were more than pleasantly surprised, from our greeting by efficient and friendly... More 

Was this review helpful? Yes 1
ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Eric Thank you for taking the time to share your positive feedback after your recent visit to Protea Hotel Umhlanga. Your comments regarding our spacious well appointed rooms are much appreciated. Thank you for choosing to stay at Protea Hotel Umhlanga once again, and we look forward to welcoming you back again soon. More 

pretoria
Contributor
17 reviews 17 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 30, 2015 via mobile

Protea Umhlanga is a real deal, room are so spacious, beautiful and comfortable. I felt like i was home. The parking is R50 per month, under cover parking and it so close to the rooms sp convenient. Check in and out was a breeze. Big ups to Protea Hotel Umhlanga.

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ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Bongani Thank you for taking the time to share your review, after your recent stay with us at Protea Hotel Umhlanga. We were delighted to received your comments regarding our spacious rooms, Your feedback is appreciated and we hope to have the privilege of welcoming your back to Protea Hotel Umhlanga in the not too distant future. More 

Warner Robins, Georgia
Top Contributor
148 reviews 148 reviews
29 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed January 28, 2015 via mobile

In Africa there is this fascination with AC's being shut off when the room is unoccupied and what happens is that a guest checks into a nice hotel like this in a very attractive area to find a HOT ROOM after dropping off the bags in the room. So this means a HOT tired guest after many hours of travel... More 

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ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Wamer Robins Thank you for your comments regarding our AC and load shedding procedures, your feedback is highly valued and will be used constructively to maintain our standards of service and facilities. Your comments are much appreciated, and we hope to have the privilege of welcoming you back to Protea Hotel Umhlanga again soon. More 

London, United Kingdom
Top Contributor
91 reviews 91 reviews
85 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed January 2, 2015

Location is very important and this hotel has it! Located right aside a busy and lively street full of restaurants, shops and cafes / bars it is also only 100 metres from the beach and the Indian Ocean. Rooms are large, spacious and functional without being luxurious. Breakfast and especially their coffee needs to improve! Staff helpful and friendly. Parking... More 

Was this review helpful? Yes 1
ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Zeta Tours Thank you for your review and positive feedback after your recent stay with us at Protea Hotel Umhlanga. I am delighted to hear that the STAFF were helpful and friendly, your comments regarding breakfast will be instrumental in helping us to improve where necessary. We hope that you will be staying with us again soon. We should... More 

Houston, TX
Top Contributor
85 reviews 85 reviews
44 hotel reviews
74 helpful votes 74 helpful votes
2 of 5 stars Reviewed January 1, 2015

This hotel isn't in front of the beach so you will be disappointed if you were expecting it to be right in front of the beach! There are 2 blocks minimum to reach the beach. It's not that far but it is not on the beach! Unlike Protea Edward in Addington which is right on the beachfront! Also, this hotel... More 

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ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Isam R Thank you for your review after your recent stay, please accept my sincere apologies for the disappointment you experienced as a result of the Hotels location as well as the lack of gym and leisure facilities. Thank you for commending the STAFF, your commendation of Muhammed in particular is highly valued. We would welcome another opportunity to... More 

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