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Protea Hotel Umhlanga

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Cnr Lighthouse & Chartwell Drive | Protea Mall, Umhlanga Rocks 4320, South Africa
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1 room 1 adult
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Protea Hotel Umhlanga
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163 Reviews from our TripAdvisor Community

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Hilton
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I love this hotel, the staff are friendly and so efficient. The rooms are spacious and always spotless, with everything always in good working order. I always look forward to a night at this beautiful hotel. It has so many restaurants on their doorstep and its wonderful to take a walk with their beautiful balmy evenings, and very safe for... More 

Helpful?
Thank Heather P
1 review
4 of 5 stars Reviewed 1 week ago via mobile

Lovely property with friendly staff. Location is great in the hub of Umlanga . Close to popular restaurants and bars and walking distance to the beach. Felt very safe walking around even a night. Lovely destination

Helpful?
Thank Gloryanne H
Tongaat, South Africa
1 review
4 of 5 stars Reviewed 1 week ago

One thing I love about the Protea Hotel are the spacious rooms, You don't have to be lying on the bed to watch the TV, they have accommodated a small lounge area where you can relax without feeling like you in a "bedroom" space. the staff is very efficient and friendly at all time,..... I love the breakfast spread....for the... More 

Helpful?
Thank MsKunene
Durban, South Africa
1 review
5 of 5 stars Reviewed 1 week ago

OMG... this hotel is overlooking the sea, tranquillity and their rooms are big, you don't feel like you are stuck in one room (like every other hotels), their stuff has an excellent service. You get a room with a bar fridge, kitchenette with full crockery and plates, like everything. I could live there anytime.

Helpful?
Thank NoxG1
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

It is more like a boarding house than a hotel. Rooms and bathrooms are tired, grubby and smell moldy. Had a magnificent view out onto a petrol station and carpark! Don't stay in even number rooms. Dinning room sad, outdated and while food is ok it is not great quality. Bedding fresh and clean through. Central and convenient for the... More 

Helpful?
1 Thank andrewe232
ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Andrewe232 Thank you for your recent comments on Protea Hotel Umhlanga. All comments are viewed in a very serious light and the necessary action taken were possible. As per your discussion with Lindy, we look forward to welcoming you back soon. Kind regards Sylvia De Fries GENERAL MANAGER More 

Denia, Spain
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a great hotel. We were originally disappointed not to have got in to The Beverley Hills or Oyster Box for our Christmas holiday, but found this Protea to be excellent. It is situated in the middle of Umhlanga Rocks and close to all the restaurants and bars. It is also only a short walk to the beach. A... More 

Helpful?
Thank Petawr
ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Petawr Thank you for the great review after your recent stay in December 2015. We are delighted that we meet and exceeded your expectation's. Kind regards Sylvia De Fries GENERAL MANAGER More 

Johannesburg, South Africa
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

I didn't enjoy my stay there,The room they gave us had lots of noise and was very old looking!Breakfast buffet was very average!They where also busy with renovations for their new section!The good thing tho is,it's very central!All the restaurants are near so you don't need to walk a lot..Hopefully next time will have better experience !

Helpful?
Thank trip635
ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Theofanis Thank you for comment on your recent stay. We appreciate you bringing the shortcomings you experienced to our attention. We can assure you that your comments have been addressed and action will be taken. Assuring you of our best attention at all times! Kind regards Sylvia De Fries GENERAL MANAGER More 

Hemel Hempstead
Level Contributor
78 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed for 8 nights over Christmas and the best thing for us was our room - we had a large family room with kitchenette and sofa so plenty of space and an enormous balcony with table and chairs.. The downside of this is that these upgraded rooms are located on the front of the hotel with a nightclub opposite... More 

Helpful?
Thank MWHemelHempstead
ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear MWHemel-Hemstead Thank you for taking the time to review your recent stay in South Africa with Protea Hotels. We have two Protea Hotels in Umhlanga, ours being the hotel closest to the beach situated in the heart of the "Umhlanga Village". The Protea Hotel Umhlanga Ridge, is up at Gateway. I have forwarded your review to Protea Hotel Umhlanga... More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here for just one night. Did the trick for an overnight stop but wouldn't want to stay here for much longer than a night or two, or with the family. The room was good, very comfortable beds. Breakfast was very average. The pool was highly amusing after having seen pictures that made it look about 5 times bigger than... More 

Helpful?
Thank 633erican
ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear 633erican Thank you for your recent review, GUEST feedback is imperative for us to ensure that your expectations are being met and exceeded. Without your comments, we would never know when we are doing right, but more importantly, when we are doing wrong! Thank you for assisting us to strive for service excellence. Kind regards Sylvia De Fries GENERAL... More 

Level Contributor
5 reviews
2 of 5 stars Reviewed 5 weeks ago via mobile

Stayed at the protea umhlanga for a week. The old units are very outdated. The pool extremely small. Staff friendly but make quite a bit of mistakes. Good location. Good service. Good breakfast. New units would be a 3 star. New airconditioner are quite noisy. Very central. Surrounded by 3 malls.

Helpful?
Thank Raees M
ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Raees M Thank your for your recent review. Protea Hotel Umhlanga's good location is in the heart of the "Umhlanga Rocks Village", close to restaurants and within walking distance to the beach. Your comments are imperative for us to ensure that our GUESTS expectations are met and exceeded. Kind regards Sylvia De Fries GENERAL MANAGER More 

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