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Protea Hotel Umhlanga

3.0 of 5 Cnr Lighthouse & Chartwell Drive | Protea Mall, Umhlanga Rocks 4320, South Africa
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Protea Hotel Umhlanga
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Protea Hotel Umhlanga
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96 reviews from our community

Traveler rating
    23
    43
    22
    7
    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Johannesburg, South Africa
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Protea Hotel Umhlanga Rocks is idea to stay over when travelling on business. Rooms are clean, large, and very comfortable. The staff are friendly and helpfull. Breakfast is good. The hotel is centrally located, within easy access to restaurants, and the highway to Durban. I will definately stay here again when visiting Durban on business.

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Bellville, South Africa
Contributor
14 reviews 14 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Although there is construction and upgrade in progress at the front door, the hotel remains a good standard for the buisness traveler and family stopovers . The airconditioned rooms never disappoints and are spotless clean. Welcome note with complementary snacks and a decent kitchenett is welcoming. The breakfast is plain and simple but one do not need more. Reception is... More 

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ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Karduci Thank you for the great review. Protea Hotel Umhlanga is conveniently situated in the “Heart of uMhlanga Rocks”, close to the boardwalk that runs along the uMhlanga coastline, allowing our GUESTS to run or walk. Our perfect location allows easy access to the freeway, convenient for travelling to the King Shaka International Airport which is 16km away. We... More 

Top Contributor
122 reviews 122 reviews
18 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Our two day stay was too short. Hotel nice good view - soon to be built out. View of ocean and walking distance to fantastic restsurants and the exceptional Boardwalk alone the ocean. Staff were helpful Will go back if view not built out.

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ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Mespey Thank you for the review. Protea Hotel Umhlanga is conveniently situated in the “Heart of uMhlanga Rocks”, close to fantastic restaurants and within walking distance to the beach. My STAFF and I look forward to accommodating you again. Kind regards Sylvia De Fries GENERAL MANAGER More 

Durban, South Africa
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I had recently checked in at the hotel and had brought my friends over to visit, bear in mind that there is ample seating (including couches and chairs in the rooms) Once in the room, the front desk manager had called to tell me that he saw me take 3 people into the room and that he is giving me... More 

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ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Annaleshia Please can you kindly send me an alternative contact number as the number I have does not seem to be correct. I have tried to contact you last week to no avail. Kind regards Sylvia De Fries GENERAL MANAGER More 

Pietermaritzburg, South Africa
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Great location with all the restaurants and beach so close! Just very noisy, I was expecting noise from the bars outside but it was very loud every time next door used the toilets/taps and the cleaning staff were very loud early in the morning in the hallways. A bit overpriced but rooms are nice and location great

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ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Courtney Marne Thank your comments on your recent stay, and we appreciate you bringing your shortcomings to our attention. We can assure you that you comments have been taken to heart and addressed and that corrective action has been taken. We should welcome another opportunity to show you Protea hospitality at its best, and we look forward to hearing... More 

Cape Town
Contributor
16 reviews 16 reviews
6 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed November 4, 2014

Positive: close to restaurants and the beach. Very spacious room with King size bed plus bath with stand alone shower (a huge plus as I really hate having to shower whilst standing in the bath and use a curtain that leaves the whole bathroom floor soaked in water!). Kitchenette a real bonus for my wife. Absolutely great service from Mr... More 

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ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Lubabalo M Thank you for taking the time to comment on your recent stay at the Protea Hotel uMhlanga. I have forwarded your comments to Anthony Maharaj and have commended him. We look forward to Welcoming you back to the Protea Hotel uMhlanga soon. Kind regards Sylvia De Fries GENERAL MANAGER More 

Johannesburg, South Africa
Contributor
15 reviews 15 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed October 7, 2014

Although the management team on the Protea Hotel Umhlanga is dedicated and enthusiastic, they are limited by the design (and limited service range) of the hotel which impacts negatively on a guest's comfort. Rooms facing the northern side bear the brunt of extremely loud traffic noise which continuously resonates through the rooms on this northern side. They did move me... More 

Was this review helpful? Yes 1
ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Jonathan S Thank you for taking the time to comment on your recent stay at the Protea Hotel uMhlanga. Meeting and exceeding GUESTS' expectations can only be achieved through efficient and friendly, personalised service. Your comments, together with the others we receive, are being analysed and will be instrumental in helping us to maintain and improve, where necessary, our... More 

Johannesburg, South Africa
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed September 24, 2014 via mobile

Had a very relaxing stay here for 4 days during September. The rooms are large and clean with a kitchenette making it "semi self-catering" capable. The hotel appears to be in the process of an update so some of the rooms, like ours, are a little dated. The shower is also a bit cramped. The hotel is situated on a... More 

Was this review helpful? Yes 1
ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Douglas A Thank you for a great review, we are happy that you enjoyed you break with us and that you found your room to be adequate. Presently the owners are upgrading the mall area, once this has been completed we will do a full upgrade of the existing hotel. It is wonderful to hear that my STAFF friendly... More 

UK
Contributor
18 reviews 18 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 16, 2014

Liked the hotel as it has clean rooms, very friendly staff and a central good location. Parking available in hotel car park, cheap and convenient. Walking distance from the beach and a number of good restaurants. Definitely recommend this hotel.

Was this review helpful? Yes 1
ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Paulie_70 UK Thanks for a great review, we are thrilled you found our STAFF friendly and that you enjoyed the hotel and its good location. Protea Hotel uMhlanga is conveniently situated in the “heart of uMhlanga rocks” close to the many restaurants, bars and within walking distance to the beach. We hope to see you soon on your next... More 

Cape Town Central, South Africa
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed September 15, 2014

Very well situated within walking distance to most of the restaurants and bars and close enough to the beach. Our room on the second floor was spacious and had been recently renovated. The hotel staff were all very friendly and efficient. The WiFi was a disaster and during our two day stay, even with the reception staff's help I found... More 

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ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Haystack007 Thank you for commenting on your recent stay at the Protea Hotel uMhlanga. We have investigated the Wi-Fi problem and this has been rectified. All vehicles parking on the property are charged R50.00 per night as these belong to the owner of the building and not the hotel. The Protea Hotel uMhlanga is conveniently situated in the “heart... More 

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Additional Information about Protea Hotel Umhlanga

Address: Cnr Lighthouse & Chartwell Drive | Protea Mall, Umhlanga Rocks 4320, South Africa
Location: South Africa > KwaZulu-Natal > Umhlanga Rocks
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Protea Hotel Umhlanga 3*
Number of rooms: 120
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Also Known As:
Hotel Umhlanga
Protea Hotel Umhlanga Rocks
Protea Umhlanga
Hotel Style:
#6 On the Beach Hotel in Umhlanga Rocks
#7 Business Hotel in Umhlanga Rocks

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