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Protea Hotel Umhlanga

3.0 of 5 Cnr Lighthouse & Chartwell Drive | Protea Mall, Umhlanga Rocks 4320, South Africa
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Protea Hotel Umhlanga
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Protea Hotel Umhlanga
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89 reviews from our community

Traveler rating
    23
    39
    20
    6
    1
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15
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27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Johannesburg, South Africa
Contributor
14 reviews 14 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Although the management team on the Protea Hotel Umhlanga is dedicated and enthusiastic, they are limited by the design (and limited service range) of the hotel which impacts negatively on a guest's comfort. Rooms facing the northern side bear the brunt of extremely loud traffic noise which continuously resonates through the rooms on this northern side. They did move me... More

Was this review helpful? Yes 1
ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Jonathan S Thank you for taking the time to comment on your recent stay at the Protea Hotel uMhlanga. Meeting and exceeding GUESTS' expectations can only be achieved through efficient and friendly, personalised service. Your comments, together with the others we receive, are being analysed and will be instrumental in helping us to maintain and improve, where necessary, our... More

Johannesburg, South Africa
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed September 24, 2014 via mobile

Had a very relaxing stay here for 4 days during September. The rooms are large and clean with a kitchenette making it "semi self-catering" capable. The hotel appears to be in the process of an update so some of the rooms, like ours, are a little dated. The shower is also a bit cramped. The hotel is situated on a... More

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ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Douglas A Thank you for a great review, we are happy that you enjoyed you break with us and that you found your room to be adequate. Presently the owners are upgrading the mall area, once this has been completed we will do a full upgrade of the existing hotel. It is wonderful to hear that my STAFF friendly... More

UK
Contributor
18 reviews 18 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 16, 2014

Liked the hotel as it has clean rooms, very friendly staff and a central good location. Parking available in hotel car park, cheap and convenient. Walking distance from the beach and a number of good restaurants. Definitely recommend this hotel.

Was this review helpful? Yes 1
ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Paulie_70 UK Thanks for a great review, we are thrilled you found our STAFF friendly and that you enjoyed the hotel and its good location. Protea Hotel uMhlanga is conveniently situated in the “heart of uMhlanga rocks” close to the many restaurants, bars and within walking distance to the beach. We hope to see you soon on your next... More

Cape Town Central, South Africa
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed September 15, 2014

Very well situated within walking distance to most of the restaurants and bars and close enough to the beach. Our room on the second floor was spacious and had been recently renovated. The hotel staff were all very friendly and efficient. The WiFi was a disaster and during our two day stay, even with the reception staff's help I found... More

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ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Haystack007 Thank you for commenting on your recent stay at the Protea Hotel uMhlanga. We have investigated the Wi-Fi problem and this has been rectified. All vehicles parking on the property are charged R50.00 per night as these belong to the owner of the building and not the hotel. The Protea Hotel uMhlanga is conveniently situated in the “heart... More

Johannesburg, South Africa
Contributor
11 reviews 11 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 9, 2014

We wanted a quick weekend getaway to the coast at a reasonable price and found a great Weekend Deal on the Protea Hotels website. We received such a warm welcome from the staff at Reception and having established from Tripadvisor to ask for a room high up asked for a "Room with a View" and were given the key-card to... More

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ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Ethel H Thank you for the great feedback! We look forward to having you stay again soon at the Protea Hotel uMhlanga! Kind regards Sylvia De Fries GENERAL MANAGER More

Johannesburg, South Africa
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 of 5 stars Reviewed August 25, 2014

This hotel is part of the Protea chain and reflects the high standards set. Although the building doesn't offer sea-facing rooms, the ocean can be viewed obliquely from most points throughout. The hotel is clean, well appointed, the rooms are spacious and well designed with the traveller in mind; king-size beds, sleeper couch, desk, complimentary wi-fi, more than adequate cupboard... More

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ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Mike T Thank you for your comments on your recent stay at the Protea Hotel uMhlanga. We are happy that we meet and exceeded your expectations during your stay. We appreciate your comments on the lift lighting, we will investigate to see if it can be brightened up. Kind regards Sylvia De Fries GENERAL MANAGER More

Warsaw, Poland
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 20, 2014

We spend there 1 weekend, arriving to the Hotel Friday night, unfortunately it was raining. We were sent to floor 4 of parking. Lift was not working, everywhere was dark ( saving of electricity?) and raining. We had to get one floor lower with all suitcases in dark and on slipery floor (no pavement for pedestrians) to get to working... More

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ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Joanna K We appreciate your comments about your recent stay at the Protea Hotel uMhlanga. Your comments with regards to the 4th floor parking have been investigated. The Protea Hotel uMhlanga is conveniently located in the “heart of uMhlanga Rocks”, a 5 minute walk to the beach and promenade, close to all the popular restaurant in uMhlanga. Thank you... More

Johannesburg, South Africa
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 10, 2014

Stayed at Protea Umhlanga after 15 years on a recent business trip... the hotel is of a good standard, as close as can be to some of the many popular restaurants of Umhlanga, but some distance to walk to get to the popular parts of the beach (if you are a beach goer)... my room (standard twin on the 3rd... More

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ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear JonM Thank you for commenting on your recent stay at the Protea Hotel uMhlanga. Great to have positive feedback on our friendly STAFF. I appreciate your observation on the breakfast and have given your comments to our Food and Beverage Manager. We look forward to your next visit. Kind regards Sylvia De Fries GENERAL MANGER More

Johannesburg, South Africa
Contributor
16 reviews 16 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 5, 2014

In transit, my wife and I were booked for one night only on July 20th. However the staff were more than helpful and the room was SO nice and spacious. Large bathroom and beautiful shower facility. Very clean and fresh. All the modcons, e.g.bathroom toiletries, kettle and tea/coffee facility were there. Excellent TV screen. Very large bed,although ours were two... More

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ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Les M The Management and STAFF thank you for your recent comments about your July stay at the Protea Hotel uMhlanga. We are happy that we meet and exceeded your expectations. Protea Hotel uMhlanga is conveniently situated it the village of uMhlanga Rocks, close to the beach and on route to the Airport. Our large spacious rooms are equipped... More

Johannesburg, South Africa
Top Contributor
148 reviews 148 reviews
23 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed July 25, 2014

This I the ideal place to stay if you are on golf tour with some mates. Once arriving at the hotel you will have absolutely no reason to drive a car. There are more than 10 restaurants within walking distance, the best is the Havan Café, excellent food. Once you have finished dinner again you can walk on down to... More

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ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Grennie47 Thank you for the write up on your recent stay at the Protea Hotel uMhlanga, conveniently situated in the heart of the uMhlanga village. The hotels perfect location allows one to walk to the many nearby restaurants, pubs and a 5 minute walk down to the beach. All rooms are semi self-catering, all equipped with microwave, fridge, crockery... More

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Additional Information about Protea Hotel Umhlanga

Address: Cnr Lighthouse & Chartwell Drive | Protea Mall, Umhlanga Rocks 4320, South Africa
Location: South Africa > KwaZulu-Natal > Umhlanga Rocks
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Protea Hotel Umhlanga 3*
Number of rooms: 120
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Also Known As:
Hotel Umhlanga
Protea Hotel Umhlanga Rocks
Protea Umhlanga

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