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Protea Hotel Umhlanga

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Cnr Lighthouse & Chartwell Drive | Protea Mall, Umhlanga Rocks 4320, South Africa
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Protea Hotel Umhlanga
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124 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Benoni, South Africa
Level Contributor
64 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel had a great location - a little walk to the pier and beach, surrounded by restaurants, some rooms have a great partial sea view, just off the M4 and across the road from the supermarket. However it is not on the beach, in a quiet part of town and not great views - in fact the south facing... More 

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ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Whctree Thank you for your positive feedback after your recent stay at Protea Hotel uMhlanga. Our Hotel is conveniently situated mere minutes from the famous uMhlanga Lighthouse and unique distinctive whale bone structure of uMhlanga Pier. We hope to have the privilege of welcoming you to Protea Hotel uMhlanga again soon. More 

Level Contributor
88 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 1 week ago

Clean hotel, mix between business and tourist, Nice and clean rooms Great and tastefull breakfast Pool on the roof is rather small and hardly worth calling it a pool Waiters were very friendly Hotel is ideal to get to neighbouring activities (mall, sea, bird, ....)

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ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear peter D Thank you for your positive review. We are indeed conveniently situated mere minutes from the beach, in the heart of uMhlanga Rocks. Our plunge pool and sundeck located on the 10th floor (rooftop) offers stunning views overlooking the uMhlanga coastline. We look forward to welcoming you back to Protea Hotel Umhlanga in the not too distant future. More 

Johannesburg, South Africa
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

The rooms are very large. Ours had a king bed, small kitchen and a lounge. The rooms are however "tired", the décor is old and there are a number of small things that point to the fact that the rooms need a facelift. For example the sealer around the shower had pulled away from the enclosure. The tiles are very... More 

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ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Enjoymytravels Thank you for your constructive review, we are pleased to advise that we will be undergoing a refurbishment next year. Please do not hesitate to contact me personally for any assistance you may require from our side in future. It would be my pleasure to assist you with your reservation to ensure that you enjoy your next stay... More 

Level Contributor
59 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

On arrival, I was greeted by Dion who was so warm and welcoming that I immediately felt at home. The rooms in this hotel are huge! Mine had a very large bathroom that has a bath and a separate shower. The room has a kitchenette area with a bar fridge and microwave and is equipped with crockery and cutlery. You... More 

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ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Natalie V Thank you for taking the time to post your positive feedback, your commendations regarding Dion are highly valued and have been communicated accordingly. Our rooms are indeed spacious and our Hotel is well located within minutes from uMhlanga's main bathing beach. Thank you for choosing to stay at Protea Hotel uMhlanga, we look forward to having the... More 

Cape Town Central, South Africa
Level Contributor
113 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Protea Hotel Umhlanga is centrally situated with close access to a range of restaurants. The rooms and bathrooms are spacious and the renovation currently underway will hopefully improve the reception area. I was impressed with the friendly welcome expressed by every staff member I encountered. Such hospitality sets this hotel apart from many other establishments. Parking was convenient and... More 

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ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear WP664 Thank you for taking the time to post your review. I am delighted to hear that the STAFF were so friendly and welcoming. Your comments are appreciated, and we hope to have the privilege of welcoming you back to Protea Hotel uMhlanga again soon. More 

Greater Brisbane, Australia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The rooms are a little worn. The location is good with quite a few restaurants and variety to choose from nearby. The hotel only serves breakfast, a buffet which was quite good. Service was good and they accommodated a late check out to catch our flight. A short walk to the path along the beach which is safe to walk... More 

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ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Donna G Thank you for taking the time to post your review, thus assisting us in continually improving our standards. We are indeed centrally situated in the heart of uMhlanga Rocks, and a mere two minutes walk to the main protected beach. We look forward to welcoming you back to Protea Hotel uMhlanga in the not too distant future. More 

Pretoria, South Africa
Level Contributor
9 reviews
6 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

Hotel staff very friendly and helpful. Most probably the biggest hotel room that I ever stayed in... nice and clean and everything you need. I was however disappointed that there was no patio / open area where you could sit to enjoy the sea view and just relax. Entrance to hotel either through the parking garage or from the street... More 

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ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Anelle Thank you for your positive review regarding our friendly STAFF and large spacious semi self catering rooms overlooking the Dolphin Coast. Your comments regarding our Secure undercover parking and full breakfast have been noted and will be discussed with the TEAM. We would welcome another opportunity to show you Protea Hospitality at its best, and we look forward... More 

Kyoto
Level Contributor
53 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed June 21, 2015

I stayed at the Protea recently and found it be quite adequate. nothing amazing for sure but the rooms were clean and spacious and the staff very nice. breakfast buffet was also above average. my only complaint was when drawing a bath the hot water would run out too quick leaving bath luke warm

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ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Lchicomalo Thank you for your positive review, regarding our large spacious rooms and friendly STAFF. Your comments regarding the hot water have been addressed, and we hope to have the pleasure of welcoming you back to Protea Hotel Umhlanga in the not too distant future. More 

Hertfordshire
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 5, 2015

Stayed here with my husband in May 2015. Beautiful room with all the amenities you need. Hotel is 2 blocks away from a stunning coastline and the journey to the sea is full of cafes and bars. I would recommend this hotel to everyone and beneath the hotel is an amazing fish restaurant.

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ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear SoosieB Thank you for your positive review, we are indeed conveniently located in the heart of Umhlanga's CBD and mere minutes from the main beach. We look forward to welcoming you back to Protea Hotel Umhlanga in the not too distant future. More 

Sasolburg
Level Contributor
6 reviews
3 of 5 stars Reviewed June 1, 2015

Nice and clean. Bath very cramped and did not hold water. Otherwise comfortable. Little noisy early morning. Expected a better layed out room for the rates paid. Well situated close to a lot of restaurants.

Was this review helpful? Yes
ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Marius Thank you for your recent review. Your comments are appreciated and will be used constructively to improve our facilities. We look forward to welcoming you back again soon. More 

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