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Protea Hotel Umhlanga

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Cnr Lighthouse & Chartwell Drive | Protea Mall, Umhlanga Rocks 4320, South Africa
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Protea Hotel Umhlanga
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120 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cape Town Central, South Africa
Top Contributor
108 reviews 108 reviews
33 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The Protea Hotel Umhlanga is centrally situated with close access to a range of restaurants. The rooms and bathrooms are spacious and the renovation currently underway will hopefully improve the reception area. I was impressed with the friendly welcome expressed by every staff member I encountered. Such hospitality sets this hotel apart from many other establishments. Parking was convenient and... More 

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Greater Brisbane, Australia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW

The rooms are a little worn. The location is good with quite a few restaurants and variety to choose from nearby. The hotel only serves breakfast, a buffet which was quite good. Service was good and they accommodated a late check out to catch our flight. A short walk to the path along the beach which is safe to walk... More 

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Pretoria, South Africa
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago

Hotel staff very friendly and helpful. Most probably the biggest hotel room that I ever stayed in... nice and clean and everything you need. I was however disappointed that there was no patio / open area where you could sit to enjoy the sea view and just relax. Entrance to hotel either through the parking garage or from the street... More 

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Kyoto
Top Contributor
53 reviews 53 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at the Protea recently and found it be quite adequate. nothing amazing for sure but the rooms were clean and spacious and the staff very nice. breakfast buffet was also above average. my only complaint was when drawing a bath the hot water would run out too quick leaving bath luke warm

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ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Lchicomalo Thank you for your positive review, regarding our large spacious rooms and friendly STAFF. Your comments regarding the hot water have been addressed, and we hope to have the pleasure of welcoming you back to Protea Hotel Umhlanga in the not too distant future. More 

Hertfordshire
Contributor
19 reviews 19 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here with my husband in May 2015. Beautiful room with all the amenities you need. Hotel is 2 blocks away from a stunning coastline and the journey to the sea is full of cafes and bars. I would recommend this hotel to everyone and beneath the hotel is an amazing fish restaurant.

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ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear SoosieB Thank you for your positive review, we are indeed conveniently located in the heart of Umhlanga's CBD and mere minutes from the main beach. We look forward to welcoming you back to Protea Hotel Umhlanga in the not too distant future. More 

Sasolburg
Senior Reviewer
6 reviews 6 reviews
3 of 5 stars Reviewed 5 weeks ago

Nice and clean. Bath very cramped and did not hold water. Otherwise comfortable. Little noisy early morning. Expected a better layed out room for the rates paid. Well situated close to a lot of restaurants.

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ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Marius Thank you for your recent review. Your comments are appreciated and will be used constructively to improve our facilities. We look forward to welcoming you back again soon. More 

Johannesburg, South Africa
Top Contributor
274 reviews 274 reviews
30 hotel reviews
119 helpful votes 119 helpful votes
4 of 5 stars Reviewed May 20, 2015

The hotel basically faces the wrong way and is a few streets back from the beach. It is however walking distance from a host of nightlife options. There is not a better situated hotel in Umhlanga if you want to be vehicle free. The options are endless. You can walk to about 20 restaurants, not more than 100m from the... More 

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ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Grennie47 Thank you for your positive review, Our central location in the heart of Umhlanga's CBD and close proximity to the Main bathing beach and world famous Pier is indeed an ideal location. We look forward to welcoming you back to Protea Umhlanga in the not too distant future. More 

Pretoria, South Africa
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 6, 2015

Loved the short stay I had at the Protea Hotel Umhlanga. Beautiful rooms and services...really enjoyed the breakfast and theor coffee!! Would definitely be back with my family for a leasure visit. The vibe around the hotel and seaviews!

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ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Nompumelelo H Thank you for your recent review. It was our pleasure to accommodate you, and we look forward to welcoming you back to Protea Hotel Umhllanga in the not too distant future. More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 5, 2015

Stayed for 5 nights. Good Room is spacious, clean and well-maintained. There is a kitchenette in the room with microwave, crockery and cutlery sufficient for semi self-catering. The bathroom clean and well-maintained - full bathroom (shower and bath) which is a plus. A/C worked fine and wasn't to loud. Bed was comfortable. Close to several restaurants, pubs and shops (including... More 

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ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Adam W Thank you for your recent review. Your feedback is highly valued and will be used constructively to maintain and improve our standards of service and facilities. Value added packages including breakfast are available, subject to availability at the time of booking. We hope to have the privilege of welcoming you back to Protea Hotel Umhlanga again in... More 

Johannesburg, South Africa
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 5, 2015

We stayed at this hotel for two nights and we thoroughly enjoyed our stay. The hotel is situated a few meters from the beach, but has amazing sea views from the room. The restaurant only serves breakfast (lunch and supper can be prepared for you on request) however that is not a big issue as the hotel is surrounded by... More 

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ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Kutlwano-Xulu Thank you for your positive feedback regarding our spacious semi self-catering rooms. We hope to have the privilege of welcoming you back to Protea Hotel Umhlanga again soon. More 

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