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All 18 Umhlanga Rocks hotels

Three Cities Gateway Hotel

3.0 of 5 Hotel   |   Corner Boulevard and Twighlight Drive | Gateway, Umhlanga Rocks 4321, South Africa
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Three Cities Gateway Hotel
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80%
Ranked #7 of 18 hotels in Umhlanga Rocks
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Emily G Tampa, Florida
  • Reviews (51)
  • Photos (22)
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  • Room tips (14)
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51 people have reviewed this hotel

Traveler rating
    17
    24
    8
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    1
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6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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English first
Tampa, Florida
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Overall the hotel was very convenient. Rooms were modern and clean. Hotel was near the airport and shopping and restaurants at the Gateway Mall. We did not have a car and the hotel shuttle took us there and picked us up. Overall a nice place to stay for a few days.

Was this review helpful? Yes 1
Johannesburg, South Africa
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband and I stayed here for 3 nights for our anniversary weekend away. Hotel decor very nice and modern. Rooms also spacious and modern. Didn't particularly like the open plan style bathroom though. I think we're more of an age where we like our privacy!! Breakfast very nice but we didn't enjoy supper there. We opted for supper on... More

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Carol M, Marketing Co-ordinator at Three Cities Gateway Hotel, responded to this review

Dear Ann C, Thank you for taking the time to write a review following your recent stay at the Three Cities Gateway Hotel. Guest feedback, positive and negative, is extremely important to us and your positive comments were encouraging. We regret the unfortunate experience you had with your Anniversary Supper on your first night and this has been brought to... More

Johannesburg, South Africa
Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 20, 2014

I received much more than I expected from what the hotel group calls a three star hotel. It compares with any other of the four star hotels in the area of the Gateway shopping complex. ON my day of departure I had a meeting with work colleagues, but did not require a meeting room or the like. The friendly staff... More

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Carol M, Marketing Co-ordinator at Three Cities Gateway Hotel, responded to this review

Dear Andre6612, Thank you very much for taking the time to post a review following your recent stay at the Three Cities Gateway Hotel. Guest feedback is extremely important to us and your positive feedback and 4 star rating is extremely encouraging. Again, thank you and we look forward to welcoming you back to the Three Cities Gateway Hotel in... More

Durban, South Africa
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 5, 2014

Attached to Gateway Mall and with a very modern touch. All amenities close by. I didn't stay here, just day visits for conferences and meetings. The conference venues are good and comfortable. Food was exceptional.

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Carol M, Marketing Co-ordinator at Three Cities Gateway Hotel, responded to this review

Dear Khalid B Thank you very much for taking the time out to post a review on the Three Cities Gateway Hotel. It is noted that you have in the past been a Conference Delegate on a number of occasions, Guest Feedback is extremely important to us and your positive comments about the comfortable venues and exceptional food were very... More

Harare, Zimbabwe
1 review
4 of 5 stars Reviewed May 23, 2014

This hotel is conveniently located close to the airport, Umhlanga Rocks lovely beachfront and not too far from downtown Durban. The adjacent mall with movie theaters also makes any shopping as easy as it can get. It lacks some privacy regarding the bathroom that wasn't closed but besides, it was quiet, enjoyable and the staff was friendly and willing to... More

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Carol M, Marketing Co-ordinator at Three Cities Gateway Hotel, responded to this review

Dear Nicole C, Thank you for taking the time to post a review and 4-star rating following your recent stay at the Three Cities Gateway Hotel Guest feedback is extremely important to us and your positive comments regarding your stay are very encouraging. We do hope we will see you back at the Three Cities Gateway Hotel in the future.... More

Johannesburg, Gauteng, South Africa
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 2, 2014

The Gateway hotel was an amazing stay. Although we didn't try out the restaurant the breakfast spread was always incredible. The serving staff were amiable which made our dinning that much more enjoyable. The hotel is simple, beautiful and always clean. Our room (double standard) was spacious, the only issue was the open plan included the shower/toilet. So there is... More

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Carol M, Marketing Co-ordinator at Three Cities Gateway Hotel, responded to this review

Dear Purity N, Thank you so much for taking the time to post a review and 5-star rating following you stay at the Three Cities Gateway Hotel. Guest Feedback is extremely important to us and the issues that you raised were brought to the attention of Management and are being monitored on a regular basis. However, your positive comments were... More

Contributor
11 reviews 11 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 16, 2014

Nice Property, very nice and helpful staff who did assist me with my luggage and a friendly driver. The rooms are quite spacious and well thought out but the bed and pillows for me was quite uncomfortable although that is a personal preference. I arrived at 22.30 at this time there is no room service, the hotel doesn't provide any... More

Was this review helpful? Yes 1
Carol M, Marketing Co-ordinator at Three Cities Gateway Hotel, responded to this review

Dear Jonni P, We thank you for taking the time out to post a review following your stay at the Three Cities Gateway Hotel. Guest Feedback, positive and negative, is extremely important to us and your feedback regarding some of your experiences was passed through to Management and the Department Heads concerned. Again, thank you for your time. Regards Carol... More

1 review
5 of 5 stars Reviewed January 16, 2014 via mobile

This is an amazing hotel you wount regret it!! Enjoyd every second of it! The food was amazing plus the room and staff. Rooms are big the staff is very help full and overall a great stay. The hotel live up to the three cities standards and truly is an exceptional hotel!

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Carol M, Marketing Co-ordinator at Three Cities Gateway Hotel, responded to this review

Dear Renierh123, We thank you for taking the time to post a review on the Three Cities Gateway Hotel. Guest feedback is extremely important to us and your extremely positive comments and 5-star rating of the hotel was very encouraging and appreciated. We look forward to welcoming you back to the Three Cities Gateway Hotel again in the future. Regards... More

Brisbane, Australia
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed December 20, 2013

Nice big rooms and a good location. The only problem being quite far away from the city centre. The only way to get to the city is via taxi. The location is safe and the shopping center is very close. Friendly staff.

Was this review helpful? Yes 1
London, United Kingdom
Top Contributor
70 reviews 70 reviews
35 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed December 18, 2013

Great hotel with friendly staff . Clean , spacious , modern rooms( would have liked a little bar fridge though). As others have said , there are privacy issues with the loo and shower. Everything worked and was well maintainded. I ordered room service twice ; the food was piping hot and tasty. There is direct access from the hotel... More

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Additional Information about Three Cities Gateway Hotel

Address: Corner Boulevard and Twighlight Drive | Gateway, Umhlanga Rocks 4321, South Africa
Location: South Africa > KwaZulu-Natal > Umhlanga Rocks
Price Range (Based on Average Rates): $
Hotel Class:3 star — Three Cities Gateway Hotel 3*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#6 Business Hotel in Umhlanga Rocks
Hotel Class
Number of rooms
146

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