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All 18 Umhlanga Rocks hotels

Three Cities Gateway Hotel

3.0 of 5 Hotel   |   Corner Boulevard and Twighlight Drive | Gateway, Umhlanga Rocks 4321, South Africa
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81%
Ranked #7 of 18 hotels in Umhlanga Rocks
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Faye J Johannesburg
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56 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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English first
Johannesburg
Top Contributor
54 reviews 54 reviews
23 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed yesterday NEW

I was very impressed with the Gateway Hotel , quite literally on top of the Gateway Shopping centre. It has been beautifully styled , a distinct 70's flair , with a utilitarian shower and loo , no bath in my room , but a very comfortable King size bed and a work station. Well priced and business friendly and better... More

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Richards Bay
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The hotel is beautiful.The look is a combination of modern,contemporary design with light colors and fine lines however I did not find the set up very functional.The room was large with a comfortable king size bed and clean,soft white linen. It was exceptionally clean, free of dust and musty odours which was great. The hotel has great facilities for business... More

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Carol M, Marketing Co-ordinator at Three Cities Gateway Hotel, responded to this review

Dear SA Traveller, Thank you for taking the time to post a review on the Three Cities Gateway Hotel following your stay with us. Guest feedback is extremely important to us and your comments have been fed through to the relevant departments for attention. With regard to the function noise, if a booking is made via a website we always... More

Vilassar de Mar, Spain
Contributor
18 reviews 18 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed one night in this nice hotel during our Southern Africa tour coming from Swaziland and heading early in the morning the day after to Drakensberg. Good standard, modern and cosy very close to a luxury turism center Umhlanga where we walked in and dined. Our room was comfortable, clean and quite big. Breakfast was excellent with a nice variety... More

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Carol M, Marketing Co-ordinator at Three Cities Gateway Hotel, responded to this review

Dear WineJazzy, Thank you for taking the time to post a review on the Three Cities Gateway Hotel following your recent stay with us. Guest feedback is extremely important to us and your positive comments have been passed through to Management. We look forward to welcoming you back to The Gateway Hotel in the future. Regards Carol Macnab Marketing Co-ordinator... More

Izmir, Turkey
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel with interesting room setup, bathtub in the middle. Modern and cosy, steps away from main attractions and a huge mall. Limited breakfast menu and very limited international channels on TV for foreign visitors, that hard to add few more international channels ? All in all still a very good hotel.

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Carol M, Marketing Co-ordinator at Three Cities Gateway Hotel, responded to this review

Dear Turk_Traveler_AO, Thank you very much for taking the time to submit a review of the Three Cities Gateway Hotel following your recent stay with us. Guest feedback is extremely important to us and your comments are most appreciated and have been passed through to Management. We are pleased you enjoyed your stay with us and we look forward to... More

Durban
Contributor
13 reviews 13 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed 2 nights following arrival at Durban airport. Hotel to good standard and very convenient for the airport. Free parking and all the facilities of the adjacent Gateway complex both add to the convenience. Room was good, clean & comfortable. Restaurant very good. Only thing we didn't like was the combined bedroom/bathroom/toilet where more privacy would be better - but... More

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Carol M, Marketing Co-ordinator at Three Cities Gateway Hotel, responded to this review

Dear xxxxDurban, We thank you for taking the time to post a review following your recent stay at the Three Cities Gateway Hotel, Umhlanga Rocks. Guest feedback is extremely important to us and your positive comments are extremely encouraging and shall be shared with management. Again, thank you for your review and we look forward to welcoming you back to... More

Tampa, Florida
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 27, 2014

Overall the hotel was very convenient. Rooms were modern and clean. Hotel was near the airport and shopping and restaurants at the Gateway Mall. We did not have a car and the hotel shuttle took us there and picked us up. Overall a nice place to stay for a few days.

Was this review helpful? Yes 1
Carol M, Marketing Co-ordinator at Three Cities Gateway Hotel, responded to this review

Dear Emily G, We thank you for taking the time to post a review on the Three Cities Gateway Hotel following your recent stay with us. Guest feedback is extremely important to us and we are pleased to hear that you had an enjoyable stay. Again, thank you for your time and we look forward to welcoming you back to... More

Johannesburg, South Africa
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 1, 2014

My husband and I stayed here for 3 nights for our anniversary weekend away. Hotel decor very nice and modern. Rooms also spacious and modern. Didn't particularly like the open plan style bathroom though. I think we're more of an age where we like our privacy!! Breakfast very nice but we didn't enjoy supper there. We opted for supper on... More

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Carol M, Marketing Co-ordinator at Three Cities Gateway Hotel, responded to this review

Dear Ann C, Thank you for taking the time to write a review following your recent stay at the Three Cities Gateway Hotel. Guest feedback, positive and negative, is extremely important to us and your positive comments were encouraging. We regret the unfortunate experience you had with your Anniversary Supper on your first night and this has been brought to... More

Johannesburg, South Africa
Contributor
12 reviews 12 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 20, 2014

I received much more than I expected from what the hotel group calls a three star hotel. It compares with any other of the four star hotels in the area of the Gateway shopping complex. ON my day of departure I had a meeting with work colleagues, but did not require a meeting room or the like. The friendly staff... More

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Carol M, Marketing Co-ordinator at Three Cities Gateway Hotel, responded to this review

Dear Andre6612, Thank you very much for taking the time to post a review following your recent stay at the Three Cities Gateway Hotel. Guest feedback is extremely important to us and your positive feedback and 4 star rating is extremely encouraging. Again, thank you and we look forward to welcoming you back to the Three Cities Gateway Hotel in... More

Durban, South Africa
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 5, 2014

Attached to Gateway Mall and with a very modern touch. All amenities close by. I didn't stay here, just day visits for conferences and meetings. The conference venues are good and comfortable. Food was exceptional.

Was this review helpful? Yes
Carol M, Marketing Co-ordinator at Three Cities Gateway Hotel, responded to this review

Dear Khalid B Thank you very much for taking the time out to post a review on the Three Cities Gateway Hotel. It is noted that you have in the past been a Conference Delegate on a number of occasions, Guest Feedback is extremely important to us and your positive comments about the comfortable venues and exceptional food were very... More

Harare, Zimbabwe
1 review
4 of 5 stars Reviewed May 23, 2014

This hotel is conveniently located close to the airport, Umhlanga Rocks lovely beachfront and not too far from downtown Durban. The adjacent mall with movie theaters also makes any shopping as easy as it can get. It lacks some privacy regarding the bathroom that wasn't closed but besides, it was quiet, enjoyable and the staff was friendly and willing to... More

Was this review helpful? Yes
Carol M, Marketing Co-ordinator at Three Cities Gateway Hotel, responded to this review

Dear Nicole C, Thank you for taking the time to post a review and 4-star rating following your recent stay at the Three Cities Gateway Hotel Guest feedback is extremely important to us and your positive comments regarding your stay are very encouraging. We do hope we will see you back at the Three Cities Gateway Hotel in the future.... More

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Additional Information about Three Cities Gateway Hotel

Address: Corner Boulevard and Twighlight Drive | Gateway, Umhlanga Rocks 4321, South Africa
Location: South Africa > KwaZulu-Natal > Umhlanga Rocks
Price Range (Based on Average Rates): $
Hotel Class:3 star — Three Cities Gateway Hotel 3*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#6 Business Hotel in Umhlanga Rocks
Hotel Class
Number of rooms
146

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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