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Coastlands Umhlanga

329 Umhlanga Rocks Drive, Umhlanga Rocks 4000, South Africa
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Coastlands Umhlanga
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Ranked #15 of 18 Hotels in Umhlanga Rocks
A recent review
5 of 5 stars reviewed 2 weeks ago
Charlene R
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129 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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All months
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The service received by the staff was excellent. They went out of their way to ensure we were happy. The room was lovely with trendy decor. The breakfast was good but there was not much variety. I had previously stayed at Coastlands Musgrave and that was just a horrible stay, from the service and attitude of staff to the room.... More 

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Benoni, South Africa
Level Contributor
63 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The start of my stay was not great as I arrived around 11am to enquire if an early check-in was possible only to be told that check-in is only possible from 2pm. No discussion and no offer to even get me to stay for a coffee! Fortunately there are some great spots in the area willing to serve lunch and... More 

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Coastlands_Marketing, Director of Sales at Coastlands Umhlanga, responded to this review

Good morning. Thank you for your valuable booking and recent stay at Coastlands Umhlanga Hotel. We normally offer an early check-in upon request, but unfortunately the hotel was fully booked the night prior to your arrival and we needed time to clean and refresh your room to make your stay a comfortable one. Our Vanilla Coffee Shoppe, situated on the... More 

Johannesburg, South Africa
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

From the reception to the rooms to the restaurant....very trendy, modern and upmarket Loved the breakfast and dinner buffets! Great location...walk to Gateway Shopping Centre...a short drive to the beach

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Coastlands_Marketing, Director of Sales at Coastlands Umhlanga, responded to this review

Good afternoon. Thank you for your valuable booking and excellent review. We are happy that you enjoyed your stay with us and we look forward to welcoming you back to our hotel. Regards Management More 

Durban, South Africa
Level Contributor
5 reviews
5 of 5 stars Reviewed 5 weeks ago

the best hotel I have been you was coastlands, service was excellent. no fooling around with the people, customer service was awesome and to the T. no one should have a complain about coastlands ever.

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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 26, 2015 via mobile

Nice looking, clean neat, but that's about it. I wanted to use the pool deck.... Closed after 8pm... Really? I just paid over a grand and they're more concerned about the neighbors... Sorry sir, hotel policy. How about this for a hotel policy..... We'd be pleased to be of service....

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Travelers are raving about these Umhlanga Rocks hotels

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 5, 2015

What a great hotel... Rooms are so pretty and the beds are very comfortable! Thank you for a great 3 nights while attending our annual SASOCP conference! Well done to the KZN organizers, this hotel was a great choice for hosting this event! ! !

Was this review helpful? Yes 2
Cape Town, South Africa
2 reviews
3 of 5 stars Reviewed June 4, 2015

For what you pay per night you'd expect it to be a 5* establishment. At first glance it seems that way, clean, smart bedrooms, and great views. Unfortunately the team is let down in their breakfast offerings. At R170 your options are less than limited and the service is par. Would I come back? Probably not.

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Kuala Lumpur, Malaysia
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed May 28, 2015

Location is good...the restaurants are a stone throw away but wifi is limited to only 200 mb per day and plug points are limited. More so, you would need an adapter for your plugs. Spacious room but nothing much to shout about really.

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Manzini, Swaziland
Level Contributor
35 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed May 21, 2015

I stayed at the Coastlands Hotel Umhlanga for 5 days during the Indaba Travel Show in Durban and I enjoyed my stay tremendously. This is without doubt a very good comfortable hotel. They say it is a 4 star but it easily beats some five star hotels that I have used before hands down! The rooms are spacious, a king... More 

Was this review helpful? Yes 1
Dubai, United Arab Emirates
Level Contributor
86 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed May 17, 2015

The entrance might seem dodgy, as well as the reception being located on a higher floor, but the overall offerings of the hotel together with service is respected. Great finishing's, modern design and well kept. Breakfast is excellent and so is the service received from its restaurant staff. Another highlight if the dinner buffet, excellent spread and overall excellent food,... More 

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