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All 18 Umhlanga Rocks hotels

Coastlands Umhlanga

4.0 of 5 Hotel   |   329 Umhlanga Rocks Drive, Umhlanga Rocks 4000, South Africa
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Coastlands Umhlanga
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Ranked #15 of 18 hotels in Umhlanga Rocks
A recent review
4 of 5 stars reviewed 4 days ago
Derek C Johannesburg, South Africa
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58 people have reviewed this hotel

Traveler rating
    6
    26
    11
    6
    9
See reviews for
10
7
5
23
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
Johannesburg, South Africa
Contributor
18 reviews 18 reviews
18 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is one of the newer hotels on Umhlanga Ridge road. It is well located and easy to get to from the airport. Buffet style dinners, with strong indian influences. Rooms are nice, modern and well appointed. They do have some issues with there lighting though as I had to call housekeeping twice to replace faulty LED lights.

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Kelowna, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Great hotel for the price. Nice rooms and had a view of the ocean and enjoyed the layout of space. Short walk to the mall or the sea. Had a fabulous dinner at the hotel restaurant and great breakfast with lots to choose from. Would recommend this hotel. Thanks again for the wonderful stay.

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Great Brak River, South Africa
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is easy to find and although it is situated next to a KFC outlet the interior is beautiful. The lifts from the parking garage can cause some confusion due to the reception being on the fourth floor. The actual rooms are situated from the fifth flour and can only be reached after you have booked in and received... More

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Johannesburg, South Africa
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stayed at this particular hotel during a business trip in late December, 2013 and the fact is the hotel itself is very comfortable and stylish with modern designs. However upon departure at this hotel i found that i had been charged an extra $40 for my stay per night which the receptionist did mention was an error and i... More

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Coastlands_Marketing, Public Relations Manager at Coastlands Umhlanga, responded to this review

Good morning We have received your comment and complaint on Tripadvisor and apologize for any inconvenience regarding the excess charge. In your feedback, you have not indicated if the matter has been resolved and your Tripadvisor handle does not reflect your name and surname. Please will you be so kind to send me an e-mail indicating if this has been... More

Johannesburg, South Africa
1 review
3 of 5 stars Reviewed 3 weeks ago

I stayed at the Coastlands Umhlanga during the December period. The hotel was well decorated and the staff at the main desk and restaurant were incredibly helpful and professional. A special mention needs to be made regarding the porters who greet you on arrival, they are friendly , vibrant, professional and their guest manner is impeccable. I was incredibly impressed.... More

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Coastlands_Marketing, Public Relations Manager at Coastlands Umhlanga, responded to this review

Good afternoon Bianca Thank you for your response and valuable feedback on Coastlands Umhlanga Hotel. We are glad to hear that your overall stay at our establishment was satisfactory, although we have taken your constructive criticism in a serious light and your concerns has been addressed with our Executive Management team and various Departmental Managers. We have scheduled to meet... More

Pretoria, South Africa
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 12, 2014

I had a wonderful time at Coastlands Umhlanga, and I will definitely return, all of the hotel staff were friendly and helpful, my one criticism would be the majority of the restaurant / waiting staff, they were not particularly proactive and paid little attention to detail, you had to ask for coffee/tea at breakfast and in the evening they would... More

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Coastlands_Marketing, Public Relations Manager at Coastlands Umhlanga, responded to this review

Good morning Thank you for choosing Coastlands Umhlanga Hotel and for your review. We are glad that you enjoyed your stay at our hotel. We have discussed your comments regarding the waitron staff with management and this has been addressed with the Head of the Department. We hope to see you again in the near future and assure you that... More

Johannesburg, South Africa
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 10, 2014

This is a very nice hotel in Umhlanga - not close to the sea but has a view of the sea depending on where your room is. Lovely view from the restaurant. The room I stayed in had a few lights missing/not working so the room was a bit dark. Rooms are spacious and well set out (even if the... More

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Coastlands_Marketing, Public Relations Manager at Coastlands Umhlanga, responded to this review

Good morning Thank you for choosing Coastlands Umhlanga Hotel. We are pleased that you enjoyed your stay at our hotel and that you were satisfied with the dinner buffet. We have relayed your comments to our Executive Chef and his team and we look forward to welcoming you back to Coastlands Umhlanga Hotel during your next business trip. Regards Andre-B... More

1 review
2 of 5 stars Reviewed March 7, 2014

We held a conference at the Coastlands, The location was great, being convenient and obvious to guests with plenty of parking. Facilities for the conference were good, although there was a very low ceiling in the room which forced taller people to duck entering the room and dodge fire sprinklers! Service for the conference was spot on. Guest rooms were... More

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Coastlands_Marketing, Public Relations Manager at Coastlands Umhlanga, responded to this review

Good morning Thank you for staying at Coastlands Umhlanga Hotel. We are pleased that you had an overall good experience at our property. We have escalated your comments to Senior Management and Directors and we have addressed it accordingly. We apologize for any inconvenience regarding the maintenance issues in your room and we have ensures that this is attended to.... More

Johannesburg, South Africa
1 review
1 of 5 stars Reviewed February 27, 2014

Dearest Management, Is it really that hard to try a little to assist a guest that is a regular? 1 hour for my tea, thats after 30 minutes of trying to get a waitress to assist? No proper seafood of seafood night??? Gas is finished? What sort of excuse is that? We spend on average per day R10 000,00 to... More

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Ahmedabad, India
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 16, 2014

Went to Durban recently and stayed at Coastlands Umhlanga. From outside, it does not appear that inside would be such a nice and warm hotel. the staff is absolutely friendly and courteous. the check in was swift and the rooms very comfortable. the view from the room is also very soothing and refreshing. the size of the room is also... More

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Coastlands_Marketing, Public Relations Manager at Coastlands Umhlanga, responded to this review

Good morning, Thank you for staying at Coastlands Umhlanga Hotel. We value your feedback as it assist us tremendously in improving and maintain our facilities and service. We are delighted to know that you enjoyed your stay with us and we look forward to welcoming you back to Coastlands Hotels and Resorts in the near future. More

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Additional Information about Coastlands Umhlanga

Address: 329 Umhlanga Rocks Drive, Umhlanga Rocks 4000, South Africa
Location: South Africa > KwaZulu-Natal > Umhlanga Rocks
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 18 hotels in Umhlanga Rocks
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Coastlands Umhlanga 4*
Official Description (provided by the hotel):
This hotel overlooks the Indian Ocean, with all rooms featuring partial sea and city views. With optimum space and a modern look and feel, this hotel is ideal for corporate and leisure getaways. The hotel features superb banqueting and conferencing facilities ideal for weddings or corporate functions. With evenings catered for by the highly acclaimed Saffron Restaurant and the Vanilla bar guests are assured to leave with a brilliant taste of luxury. Mornings are best spent in the gymnasium and alongside the deck pool offers the opportunity to enjoy the mid day sun. Above all the Hotel offers excellence in service and always goes the extra mile to offer guests an experience they will find difficult to forget. ... more   less 
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