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Garden Court Umhlanga

3.0 of 5 Corner Aurora Drive and Centenary Boulevard, Umhlanga Rocks 4319, South Africa
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Certificate of Excellence 2014
Garden Court Umhlanga
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Garden Court Umhlanga
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189 reviews from our community

Traveler rating
    95
    63
    19
    6
    6
See reviews for
77
32
2
51
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Johannesburg, South Africa
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I took my parents to Durban for a long weekend, A well deserved break for my dad who suffers from athritis and is not very mobile. From the time I made the booking with Meryl to the check-in with Mohammed and Ahmed to the breakfast and the parking we had a wonderful experience at this establishment. I will be very... More 

Review collected in partnership with Tsogo Sun Hotels

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RolandDiener, Manager at Garden Court Umhlanga, responded to this review

Hi There imran2, Thank you very much for your feedback which has come to us vie Trip Advisir. We are really happy to see that you had a succesful visit with us and we are grateful for the positive nature of your assesment. If I am able to assit you at any time in the fiuture please do feel free... More 

Jhb
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

The place to stay in Umhlanga Durban KZN the service , cleanliness ,value ,location, and overall my stay was great. I have been staying at this great place for the pass 5 years and it has always great

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
RolandDiener, Manager at Garden Court Umhlanga, responded to this review

Good Day Sir, Thank You so much for the assesment which you posted on Trip Advisor. We really do value the positive nature of your comments and we appreciate the support that you have given us over the period which you have been staying at our property.I am glad to see from the content of your e mail that you... More 

Pretoria, Gauteng, South Africa
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I recently stayed at the Garden Court Umhlanga and I have to say that this stay was really great. The room was large, clean and really comfortable, the bathroom had all the amenities you needed. Room service was quick and efficient. I had the best pasta dinner ever. Housekeeping even phoned to find out how my meal was!! All staff... More 

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RolandDiener, Manager at Garden Court Umhlanga, responded to this review

Good Day , Thanbk You for taking the btime and trouble to rate our property on the troip advisor web sight. We do appreciate your positive feedback are very happy to see that you did have a succesful stray with us. Please advise us should you require any assistance in the future. Kind Regards. Lance Dixon Deputy General Manager. More 

Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 of 5 stars Reviewed 1 week ago via mobile

We stayed here for 3 nights in October 2014. The hotel was a typical Garden Court, but service was very average. The restaurant food was to say the least really bad and service was worse. The restaurant staff was very unfriendly and not helpful at all. The buffet breakfast was good though

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RolandDiener, Manager at Garden Court Umhlanga, responded to this review

Good Day JullietteM, Thank You very much for adding your review to the trip advisor websight after your stay at the Garden Court Umhlanga. We are always grateful for constructive feedback and appreciate you taking the time to notify us of youre experience. We will certainly pursue your comments with management team and address the issues which you have raised.... More 

Ramsgate,KZN, South Africa.
1 review
5 of 5 stars Reviewed 1 week ago

Great to be able to pass on a recommendation to stay at this guest-friendly, popular, well run hotel which is excellent value for money - we return time and again when visiting family in Durban and are never disappointed. Staff cater for a variety of guests from families with children, seniors like ourselves to visiting teams of rugby players and... More 

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
RolandDiener, Manager at Garden Court Umhlanga, responded to this review

Good Day, Thank You very much for posting youre thoughts about your recebt stay at the Garden Court in Umhlanga Rocks. We do value your feedback and we are happy to see that you had a succesful stay with us. Kind Regards. Lance Dixon garden Court Umhlanga. More 

Johannesburg, South Africa
1 review
3 of 5 stars Reviewed 2 weeks ago

A comfortable hotel. The swimming pool is heated so don't expect a refreshing cool dip in the sweltering Durban heat. Getting into the hotel pool is like getting into a hot bath - must be wonderful in the middle of winter but it was dreadful in 30 degree heat!

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
RolandDiener, Manager at Garden Court Umhlanga, responded to this review

Good Day , Thank You very much for your assesment which we have recieved via Trip Advisor. We do appreciate your feedback and are happy to see that you had a comfortable stay. Should we be able to assist at any time in the future please feel free to contact us. Kind Regards. Lance Dixon More 

Pretoria, South Africa
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was initially concerned that the hotel was not right next to the beach as we had planned a family beach holiday. The location for us was not a problem at all, in fact I believe it was a benefit. The hotel is located within walking distance (and as a family we always felt safe walking there) from the Gateway... More 

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RolandDiener, Manager at Garden Court Umhlanga, responded to this review

Good Morning and thank you very much for your detailed assesment of our property and its surrounds. Your assesment certainly gives a different perspective through the eyes of a guest and not only of the hotel but the broader Durban perspective as well. It makes very interesting reading and provides masses of food for thought. I am happy to see... More 

Gauteng, South Africa
1 review
4 of 5 stars Reviewed 3 weeks ago

enjoyable and will return soon, good location and the service is good as well. safe location the kids enjoyed the activites close by and gatemay mall is a big plus with lost to do and see, totally enjoyed the short stay

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
RolandDiener, Manager at Garden Court Umhlanga, responded to this review

Good Day, Thanks so much for the details of your survey. I am happy to note that you had a succesful visit with us . We appreciate your support and hope to see you back with us in the future. Please let me know if I can be of service to you at any stage in the future. Best Regards.... More 

Johannesburg, South Africa
1 review
4 of 5 stars Reviewed 3 weeks ago

Although I rate the hotel very good on the basis of its staff and tidiness, I was disappointed by congestion experienced when I went for breakfast. Considering that it was during a peak holiday period one would have expected the hotel to have a plan to deal with this problem and avoiding a congestion from those whishing to be seated... More 

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
RolandDiener, Manager at Garden Court Umhlanga, responded to this review

Good Morning Sir, I am grateful to you for taking the time and effort to pass the details of your stay on to us. I apologise for the delays over breakfast . We do appreciate your positive comments on other facets of the hotel. Kind Regards. Lance Dixon. Deputy General Manager. More 

Johannesburg, South Africa
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had to visit Durban and see some clients of mine in December 2014. Centrally located close to Gateway mall for restaurants and Umhlanga village (R30,00 by taxi). Nice clean rooms and friendly staff. Breakfast was also very good.

Was this review helpful? Yes
RolandDiener, Manager at Garden Court Umhlanga, responded to this review

Hi There, Thank You very much for the positive review. I am glad to see that you enjoyed your stay with us. If I can assist you at all at any stage in the future please feel free to contact me. Kind Regards. Lance Dixon. Deputy General Manager. Garden Court Umhlanga. More 

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Additional Information about Garden Court Umhlanga

Address: Corner Aurora Drive and Centenary Boulevard, Umhlanga Rocks 4319, South Africa
Phone Number:
Location: South Africa > KwaZulu-Natal > Umhlanga Rocks
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Garden Court Umhlanga 3*
Number of rooms: 204
Reservation Options:
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Hotel Style:
#4 Business Hotel in Umhlanga Rocks
#6 Family Hotel in Umhlanga Rocks

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