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Garden Court Umhlanga

Certificate of Excellence
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Corner Aurora Drive and Centenary Boulevard, Umhlanga Rocks 4319, South Africa
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Garden Court Umhlanga
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239 Reviews from our TripAdvisor Community

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Traveler rating
    120
    79
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    7
    7
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73
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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  • All months
    (239)
  • Mar-May only
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Johannesburg, South Africa
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

This hotel is easy and good for a one night stay especially if you are going to use their standard rooms, a bit small for my liking. The hotel is very busy too as it is amongst one of the less expensive around the area. Convenient as it is close to the biggest mall this side of the equator. A... More 

Was this review helpful? Yes
grdncrtmill, Manager at Garden Court Umhlanga, responded to this review

Dear Brian M, Thank you for posting your thoughts on the tripadvisor web site after your recent stay at the Umhlanga Garden Court. We do value and appreciate your feedback. I do apologise for the issue which you have raised but I am happy to see that by and large you had an enjoyable stay with us. Should I be... More 

Johannesburg, South Africa
5 of 5 stars Reviewed 5 days ago NEW

I would like to thank all the staff of the hotel. I was treated like a person from royal family. I will never forget the experience. The staff was so friendly and professional. The rooms were clean and up to standard. I am planning to visit the hotel soon with my family for them to feel what I felt.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
grdncrtmill, Manager at Garden Court Umhlanga, responded to this review

Dear Sir, Thank you very much for posting the details of your stay at the Umhlanga Garden Court. We are grateful for your feedback. I am happy to see that our property did meet your expectations and that you had a succesful visit with us. Should I be able to be of any further service to you please feel free... More 

Durban, South Africa
1 review
3 of 5 stars Reviewed 1 week ago NEW

The food was cold. please make sure customers do not experience the same problem. the service during breakfast was also bad, it takes time for your kitchen employees to clear the tables. please make sure we don't experience the same problem as customers.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
grdncrtmill, Manager at Garden Court Umhlanga, responded to this review

Dear Sir, Thank You for contacting us on the tripadvisor website after your recent stay at the Garden Court in Umhlanga Rocks. We do appreciate your feedback. I have taken the cause of of your concern up with our catering department and we have had the issue attended to. We apologise to you for the shortcoming. Kind Regards. Lance Dixon.... More 

Hilton, South Africa
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Good central location,close to shops and amenities,great breakfasts with a good variety of items to suit all tastes. modern fixtures and fittings well maintained, comfortable and practicable. secure parking.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
grdncrtmill, Manager at Garden Court Umhlanga, responded to this review

Dear Sir, Thank You very much for posting the details of your experience on the tripadvisor web site after your recent stay at the Garden Court in Umhlanga Rocks. We do value and appreciate your feedback. I am happy to see that you found our facilities to your liking and that yoiu had a succesful stay with us. Should I... More 

Roodepoort, South Africa
1 review
4 of 5 stars Reviewed 2 weeks ago

I like the contemporary room, your rooms are children friendly. Neat and homely. We loved the food, swimming pool area was perfect. We come again next year. I disliked how the rooms where cleaned, it was not through.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
grdncrtmill, Manager at Garden Court Umhlanga, responded to this review

Good Morning, Thank You for responding via theb tripadvisor website after your recent stay at the Garden Court in Umhlanga Rocks. We do value and appreciate your feedback. I am happy to see that you had a succesful stay with us and trust the Comrades event went well for you. If there was anything specific about the room cleaning which... More 

Pretoria
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Professional staff, very clean rooms, great views, quiet and we enjoyed our stay, The only problem, family suites don't work for families with babies, nowhere to warm the baby's milk and food. No bar fridge to keep the baby's food fresh. It's good to stay when you are on your own or only adults.

Was this review helpful? Yes
grdncrtmill, Manager at Garden Court Umhlanga, responded to this review

Dear Botsang M, Thyank You for passing on the details of your recent stay at the Garden Court in Umhlanga Rocks via the tripadvisor website. We do value your feedback and regret the shortcomings which you have listed in respect of the micro wave oven and fridge and we apologise for this. Should we be able to assist you at... More 

Santa Monica, California
2 reviews
3 of 5 stars Reviewed 2 weeks ago

The Lack of reservation confirmation made the trip unpredictable. The reservation staff would not confirm the booking through my travel agent, and I had to call them, internationally, to get someone to admit I had a room.

Review collected in partnership with Tsogo Sun Hotels

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grdncrtmill, Manager at Garden Court Umhlanga, responded to this review

Dear Rosemary Z, Thank you taking the time to post the details of your recent stay at the Garden Court in Umhlanga.on the tripadvisor website. I do apologise unreservedly to you for the frustration which you were exposed to in trying to get your reservation confirmed. I do understand your frsutration and I am busy tracling your reservation in order... More 

Huntingdon, United Kingdom
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Firstly, I would like to make it known that the staff at this hotel were friendly, efficient, and I have nothing but good things to write about them. however, I was extremely disappointed with the hotel itself. The room we had was miniscule, there is just about enough storage room for one person, and nowhere to put luggage if more... More 

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grdncrtmill, Manager at Garden Court Umhlanga, responded to this review

Dear Sir, Thank You very much for posting the details of your recent stay at the Graden Court in Umhlanga Rocks. It is with regret that I note that our hotel failed to meet your requirements and I do apologise sincerely for this. We will certainly share the details of your assesement with the relevant people and give the shortcomings... More 

Pretoria
1 review
5 of 5 stars Reviewed 3 weeks ago

Excellent service, good food and overall wonderful experience. Excellent location as it has good access to all main roads. Will definitely stay here again when I come through for business or leisure to Natal! Thank you Garden Court Umhlanga!

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
grdncrtmill, Manager at Garden Court Umhlanga, responded to this review

Dear Sir, Thank You very much for posting an assesment on the trip advisor website after your recent stay at the Garden Court in Umhlanga Rocks. We do appreciate and value your feedback. I am happy to see that you did have a succesful stay with us. Should I be able to assist you at any stage in the future... More 

Johannesburg, South Africa
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

When visiting Durban on business I always stay at this hotel. The premises are well located to shopping, entertainment and several good restaurants are located within easy walking distance. The premises are spotlessly clean, the rooms comfortable and the staff extremely pleasant and accommodating. The breakfast buffet is very good and reasonably priced. I have stayed at this hotel on... More 

Was this review helpful? Yes
grdncrtmill, Manager at Garden Court Umhlanga, responded to this review

Dear Macdoof1, Thank you for posting a review on the triip advisor websire after your recent stay at the Garden Court in Umhlanga Rocks. We do appreciate and value your feedback and I am very happy to see that you had a succesful stay with us. Should I be able to assist you at any stage in the future please... More 

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