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The Square Boutique Hotel & Spa

4.0 of 5
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250 Umhlanga Rocks Drive | Durban, Umhlanga Rocks 4320, South Africa
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1 room 1 guest
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97 Reviews from our TripAdvisor Community

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Traveler rating
    25
    43
    13
    9
    7
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15
27
5
43
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • Italian first
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  • All months
    (97)
  • Mar-May only
    (25)
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    (23)
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durban
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Was looking forward to a relaxing spa retreat which eventually turned out to be far from that. The treatment started off with a sauna that is situated near the pool deck which was not pre-heated and has a glass door which does not allow privacy at all. Guests and staff walk past which invaded our privacy and made us very... More 

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Port Elizabeth, South Africa
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This was not my first stay. It's the little things that irritate one. Firstly, I ordered a beer after a long day - only to receive it considerably less than ice cold. Then, after returning from a business engagement at around 11, I find that this 4 star establishment does not even offer coffee or a snack like a toasted... More 

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Cape Town Central, South Africa
Level Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Hotel is modern and clean but had some strange lack of attention to detail elements. There were no bedside tables or lamps - the reading lights built into the headboard were non-functional so one had to have the overhead lights on at night. The lifts did not work properly. I had dinner in the restaurant "Cosmopolitan". The food was okay.... More 

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Johannesburg
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed July 24, 2015

The first morning I woke up to the bathroom flooded, I had to contact management 3 times before someone came to the room, was moved to another room, not of the standard I had booked. That afternoon they moved me back to ROOM 40.......Carpet under main window was soaking and shower leaked as drainage very poor. Staff gave poor service... More 

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Travelers are raving about these Umhlanga Rocks hotels

Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed July 14, 2015

I've stayed here four times now and am always very pleased with the rooms / service and the restaurant food is always really top notch - however the lack of any real in room entertainment options might force me to look elsewhere next time - having such a minimal selection of TV channels and NO movies on demand and slow... More 

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Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 4, 2015 via mobile

I stayed at the hotel for business. Everything was very good. We also used their conference facility. The monkeys was cute but stealing the food became irritating later. Will make use of them again in the future.

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Cape Town, South Africa
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 3, 2015 via mobile

We didnt stay here very long. Only one night before going further down the coast. But i will always remember this hotel and will definitely go back if im in the area. I often dream about those beds. Wow i wish id taken a photo of the brand so i could buy myself one. The decor is fantastic and you... More 

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London, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 28, 2015

For me when I travel alone, it's the staff that make a place. Granted, it feels like the whole of Umchlanga have a great attitude but I love it when people are friendly to me. In Durban, I feel no white/black/Indian/whatever else divide and it makes me feel very happy. This hotel is good value, clean, has all the amenities... More 

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johannesburg
Level Contributor
50 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed June 19, 2015

Stayed one night at this hotel, on business in the area. Still trying to find that elusive sea view in a hotel in the Umhlanga Ridge - not this hotel either it would seem. Check in was a little confused, payment had been made in full with Hotels.com and this took some time to be understood. Smooth and organised after... More 

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