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All 18 Umhlanga Rocks hotels

The Square Boutique Hotel & Spa

4.0 of 5 Hotel   |   250 Umhlanga Rocks Drive | Durban, Umhlanga Rocks 4320, South Africa
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76%
Ranked #14 of 18 hotels in Umhlanga Rocks
A recent review
5 of 5 stars reviewed 4 weeks ago
Bretty111 Johannesburg, South Africa
  • Reviews (55)
  • Photos (8)
  • Amenities
  • Q&A (1)
  • Room tips (15)
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55 people have reviewed this hotel

Traveler rating
    17
    25
    3
    7
    3
See reviews for
7
12
4
28
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Johannesburg, South Africa
2 reviews
1 of 5 stars Reviewed 2 weeks ago

I slept at The Square last night, and was very disappointed with basically everything. I checked in at about 6pm last night. The lady at reception was not firendly at all. She was just preoccupied by her own things, I was a distraction. I eventually got helped. I expected her to give me brief induction into the facility as to... More

Was this review helpful? Yes
Square001, General Manager at The Square Boutique Hotel & Spa, responded to this review

Dear Msizi, Thank you for your constructive feedback. I will champion the queries you have raised with my team members. Rest assured, this is not the level of service that we pride ourselves on. As I would like to host you again to show you that we are serious about exceptional service, please contact me directly: gm@thesquare.co.za - when travelling... More

Johannesburg, South Africa
Top Contributor
50 reviews 50 reviews
16 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I found this place while making a last minute business trip to Durban. It is very well priced compared to many Umhlanga hotels, has friendly staff, great food in the hotels dining-room, excellent rooms and an awesome pool area on the roof with a small well equipped gym and daytime Spa. Only negative side to this hotel is the restaurant... More

Was this review helpful? Yes
Square001, General Manager at The Square Boutique Hotel & Spa, responded to this review

Dear Bretty111, Thank you for your feedback. I am glad that you enjoyed your stay with us and have noted your comments with regards to service. My team and I will definitely work on this. Rest assurred on your next visit you will definitely see vast improvement. Once again, thank you for your feedback. Happy Wednesday. More

Cape Town, South Africa
1 review
5 of 5 stars Reviewed June 10, 2014

I spent the day in the restaurant doing interviews after checking in for the night and the helpful and friendly staff made me feel welcome all day. Around 6pm room service brought me a chocolate and the weather report addressed to me for the next day - great small touch that makes the difference. All in all it has been... More

Was this review helpful? Yes
Vejan P, General Manager at The Square Boutique Hotel & Spa, responded to this review

Dear Holly, Thank you for your awesome feedback. I am glad that the team made you feel at home and we certainly look forward to welcoming you back soon. Take care . Regards, Rekha Sohun General Manager Three Cities Square Boutique Hotel & Spa More

Durban, South Africa
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 14, 2014

Recently stayed at this hotel for two nights. The hotel room was fairly adequate-didn't feel claustrophobic and furniture well laid out. Big bathroom except that the shower head was one of those immovable huge round ones in the middle which u couldn't quite adjust so that wasn't nice at all. Breakfast wasn't the best but their dinners and lunches were... More

Was this review helpful? Yes
Vejan P, General Manager at The Square Boutique Hotel & Spa, responded to this review

Thank you for your feedback. I am glad you enjoyed the space and layout of the rooms; as well as our location. As our breakfast is in line with our group standards; please can you perhaps drop me a line on : gm@thesquare.co.za and tell me what you would like to see more of and we will most certainly ensure... More

Les Baux de Provence, France
2 reviews
4 of 5 stars Reviewed May 8, 2014

At the last minute (8pm on a sunday night 4th May) we decided to stopover in Umhlanga on our travel home from the Wild Coast and booked into The Square Hotel. The Reception was pleasant and helpful. Rooms are a nice size, they were clean,bed very comfy, with good pillows (from a travelller who only travels with her own pillow,... More

Was this review helpful? Yes
Vejan P, General Manager at The Square Boutique Hotel & Spa, responded to this review

Dear Tracey Lee, Thank you for your feedback. I am pleased that you enjoyed the hotel and definitely look forward to welcoming you back next. More

Lydenburg
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 6, 2014

I took an 8 night package which included, flights, car and the only available hotel was this one. (Late Easter Brake Booking) You need to have a car rental unless you are prepared to continuously rely on taxis. We were really pleasantly surprised with the service at this hotel, the staff were brilliant, house keeping were on the ball and... More

Was this review helpful? Yes 1
Vejan P, General Manager at The Square Boutique Hotel & Spa, responded to this review

Dear Craig, Awesome ! Glad you had an enjoyable stay and look forward to welcoming you and the family back ! Pssst....don't forget to book for December Holidays now ! Take care and see you soon ! More

Auckland, New Zealand
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed April 22, 2014

If you are looking for a clean, new, comfortable room, look no further. It is a lovely place and the staff was very friendly. The bathroom was a bit small but the shower pressure was good. A no frills place that ticks all the boxes. The location is close enough to Gateway to be convenient but far enough away to... More

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Vejan P, General Manager at The Square Boutique Hotel & Spa, responded to this review

Dear Bluevelvet, Thank you for your feedback ! I am pleased that you enjoyed your stay with us and we look forward to welcoming you back ! More

Richards Bay
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 19, 2014

Fantastic little hotel just outside the hustle and bustle of the Gateway area. Room was neat, clean and spacious. Booked a superior king room. The complimentary tea/coffee was more than sufficient for 2 people. The king size bed was very comfortable. A sleeper couch in the room is great if you're traveling with kids. Rain shower head and a decent... More

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Vejan P, General Manager at The Square Boutique Hotel & Spa, responded to this review

Dear SA Traveller, I am pleased that you delighted in the offerings of our lovely hotel and definitely will agree with you that the Three Cities Square Boutique Hotel & Spa is definitely a great hotel. The team and I look forward to welcoming you back home. Take care ! More

Solihull
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 8, 2014

We stayed i the hotel for two nights and had a room on the first floor. The room itself was very clean and had a lovely bathroom with shower. We did not eat in the hotel or use the bar, however we did use the rooftop pool which was very relaxing and you could just about see the sea from... More

Was this review helpful? Yes 1
Vejan P, General Manager at The Square Boutique Hotel & Spa, responded to this review

Dear Helen, Thank you for your feedback. I am glad that you enjoyed your stay with us. I chatted to the team and I apologise for the one person who made you feel unwelcome. This certainly is not our standard and rest assured will never happen again. On the whole, I am pleased that the rest of my team made... More

Johannesburg, Gauteng, South Africa
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 26, 2014

Stayed 3 nights at the Square boutique hotel recently that is situated in Umhlanga Durban. It is rated a four stars and is part of the Three Cities Group. At the time of writing the hotel has a brand new feel to it and does not have that damp and dank fishy odour to it yet. It is situated a... More

Was this review helpful? Yes
Vejan P, General Manager at The Square Boutique Hotel & Spa, responded to this review

Dear John, Thank you for your feedback. I am pleased that you enjoyed your stay with us. At the time of your writing; we acknowledge a problem with our IPTV sets but wish to advise that this has now been sorted. So the team and I look forward to welcoming you back soon ! Ps: I agree - we do... More

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Additional Information about The Square Boutique Hotel & Spa

Address: 250 Umhlanga Rocks Drive | Durban, Umhlanga Rocks 4320, South Africa
Phone Number:
Location: South Africa > KwaZulu-Natal > Umhlanga Rocks
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Square Boutique Hotel & Spa 4*
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Also Known As:
The Square Boutique Hotel Umhlanga Rocks
The Square Boutique Hotel And Spa

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool
Hotel Style
#1 Best Value Hotel in Umhlanga Rocks #4 Spa Hotel in Umhlanga Rocks #8 Luxury Hotel in Umhlanga Rocks
Hotel Class
Number of rooms
50

Questions & Answers

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1 question

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