We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 18 Umhlanga Rocks hotels

Holiday Inn Express Durban - Umhlanga

3.0 of 5 Hotel   |   2 Ncondo Place | Cnr Ncondo Place & Ntusi Road, Off Umhlanga Rocks Drive, Umhlanga Rocks 4320, South Africa
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save 10-30%
Holiday Inn Express Durban - Umhlanga
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added Holiday Inn Express Durban - Umhlanga to your Saves list
Ranked #12 of 18 Hotels in Umhlanga Rocks
A recent review
5 of 5 stars reviewed 6 days ago
microdots r
Write a Review

157 reviews from our community

Traveler rating
    22
    84
    34
    11
    6
See reviews for
33
36
9
55
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Swedish first
  • Any
English first
  • All months
    (157)
  • Mar-May only
    (38)
  • Jun-Aug only
    (26)
  • Sep-Nov only
    (43)
  • Dec-Feb only
    (50)
All months
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed over a weekend ...excellent service and the most delicious breakfast. Would recommend to anyone looking for affordable accommodation with all the frills of a five star hotel in the heart of all the action ..also splendid sea views.

Was this review helpful? Yes
Holiday Inn E, General Manager at Holiday Inn Express Durban - Umhlanga, responded to this review

Thank you for your lovely feedback, it is so well received. We are so pleased that you had a wonderful stay at our Express Brand Hotel and enjoyed our spectacular ocean view and our delicious Express Brand Breakfast Offering. Looking forward to welcoming you back soon. Warm regards Bronwyn McLeod - General Manager More 

Johannesburg, South Africa
Contributor
11 reviews 11 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel far exceeds your expectations. Rooms are smallish, but very comfortable and have everything you need in them, and surprise of all, of the best sea views in Durban. The hotel is clean, well maintained, excellent breakfasts, nice bar, and really a great place to stay in. The staff are extremely friendly and even remember your name, they make... More 

Was this review helpful? Yes
Holiday Inn E, General Manager at Holiday Inn Express Durban - Umhlanga, responded to this review

Thank you for your extremely positive review from your recent stay with us. We certainly are spoilt with the most amazing ocean view in Umhlanga! Looking forward to welcoming you back soon. Warm regards Bronwyn McLeod - General Manager More 

Pietermaritzburg, South Africa
1 review
1 of 5 stars Reviewed 2 weeks ago

I was at the holiday inn express this weekend in Umhlanga and I must say I did not enjoy my stay at all, the room had a very bad smell and it was very small. I called for an extra sheet and blanket because I was with my little niece and never received it after calling three times. The lifts... More 

Was this review helpful? Yes
Holiday Inn E, General Manager at Holiday Inn Express Durban - Umhlanga, responded to this review

We are very sorry to hear that we did not meet with our normal high standards expected of an international brand. Service excellence as well as cleanliness are of utmost importance at the Hotel. Please accept our sincere apologies for what transpired during your recent stay with us. Please feel free to email me direct on gm@hie-umhlanga.co.za in order for... More 

Greater Johannesburg, South Africa
1 review
1 of 5 stars Reviewed 3 weeks ago

Utterly disgusted , staff are unfriendly , breakfast is worse then waiting at a bus station , restricted choices for breakfast , in our short stay our room was never cleaned , to have a shower was a nightmare it flooded the entire bathroom ... I could go on ! We will never return to this hotel , in all... More 

Was this review helpful? Yes
Holiday Inn E, General Manager at Holiday Inn Express Durban - Umhlanga, responded to this review

Thank you for taking the time to provide feedback from your recent stay at our Hotel. We certainly do value all feedback received and we are sorry to hear that we did not meet with our normal high standards expected of an international brand. We take great care in the condition and cleanliness of our hotel accommodation and take every... More 

Greater Johannesburg, South Africa
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We recently used this hotels boardrooms and we had a few issues with our laptop and playing our presentation although both maintenance and the hotel manager Brendan really did help us out and made an effort to ensure their guests have a good time. The frontdesk staff were always ready to help and had a smile on their face. It... More 

Was this review helpful? Yes
Holiday Inn E, General Manager at Holiday Inn Express Durban - Umhlanga, responded to this review

Thank you for taking the time to provide feedback from your recent stay with us. We are sorry to hear that there were technical issues during your conference at our Hotel, but we are pleased to note that our staff took every effort to assist and resolve any and all concerns. We certainly do value your feedback and do look... More 

Esigodini, Zimbabwe
Top Contributor
57 reviews 57 reviews
11 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here recently with a school sports team. We stayed there on 2 separate occasions within a week of each other. They gave us a very generous discount which was much appreciated and for which we were obviously very grateful. Having said that, I am basically writing this from the point of view of an individual traveller. I was... More 

Was this review helpful? Yes
Holiday Inn E, General Manager at Holiday Inn Express Durban - Umhlanga, responded to this review

Thank you so much for your extremely informative feedback. We certainly do look forward to welcoming you back again soon. Warm regards Bronwyn McLeod - General Manager More 

Johannesburg
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 4 weeks ago

My room smelled so bad of smoke that I had to be moved. When I arrived in the new room the only TV channel worth watching was without sound. I made some coffee and found what looks like sticky toffee pudding syrup stuck to the inside of an ice bucket...who knows how long that has been there.. The view from... More 

Was this review helpful? Yes
Holiday Inn E, General Manager at Holiday Inn Express Durban - Umhlanga, responded to this review

Thank you for your feedback. It is our goal to consistently provide superior service and accommodations and your comments are very important to us. We are very sorry to hear that we did not meet with our normal high standards expected of an international brand. Great care is taken with regards to cleanliness within the hotel and we are sorry... More 

Contributor
15 reviews 15 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I stayed 2 nights for business in Durban. The room was clean, the staff was friendly and the front desk was professional. The breakfast was good enough with something for most people. I was there during the week and there were no lines at breakfast. My view overlooked the beach and was excellent.

Was this review helpful? Yes
Holiday Inn E, General Manager at Holiday Inn Express Durban - Umhlanga, responded to this review

Thank you for your extremely informative feedback from your stay with us. We are so happy that our service and facilities exceeded your expectations. Looking forward to welcoming you back soon. Warm regards Bronwyn McLeod – General Manager More 

Cape Town, South Africa
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 of 5 stars Reviewed January 23, 2015

The hotel is wonderfully located overlooking the ocean, one definitely requires a car to get to the beach & to the attractions in the area. The service from the front desk was delightfully helpful providing insights to the local activities. The rooms are modern and well maintained.

Was this review helpful? Yes
Holiday Inn E, General Manager at Holiday Inn Express Durban - Umhlanga, responded to this review

Thank you for your wonderful feedback. We are so pleased that you had an enjoyable stay at our Hotel. Warm regards Bronwyn McLeod - General Manager More 

1 review
3 of 5 stars Reviewed January 9, 2015

Holiday Inn hotels always had a good name in my eyes. My fiancée and I have travelled quite extensively but having stayed here we were very disappointed. The front desk was ok, the rooms are average. The worst part was the dining room, it was a nightmare. We had to queue for breakfast every morning, it was like being in... More 

Was this review helpful? Yes
Holiday Inn E, Guest Relations Manager at Holiday Inn Express Durban - Umhlanga, responded to this review

Thank you for taking the time to give us feedback on your recent stay with us. We certainly value you as our guest and it is our goal to consistently provide superior service and accommodations and your comments are very important to us. We are very sorry to hear that we did not meet with our normal high standards expected... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Holiday Inn Express Durban - Umhlanga? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Durban - Umhlanga

Address: 2 Ncondo Place | Cnr Ncondo Place & Ntusi Road, Off Umhlanga Rocks Drive, Umhlanga Rocks 4320, South Africa
Phone Number:
Location: South Africa > KwaZulu-Natal > Umhlanga Rocks
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Durban - Umhlanga 3*
Number of rooms: 234
Reservation Options:
TripAdvisor is proud to partner with Expedia, Priceline, IHG, Booking.com, Hotels.com, Despegar.com, Agoda, Travelocity, getaroom.com, Odigeo, TripOnline SA, Tingo and South African Hotels so you can book your Holiday Inn Express Durban - Umhlanga reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Durban - Umhlang Hotel Umhlanga Rocks

45 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (30)
Viewed
Room/suite (12)
Viewed
View from room (8)
Viewed
Dining (2)
Viewed
Bathroom (3)
Viewed
Hotel & grounds (1)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (7)
Viewed
Dining (3)
Viewed
Room/suite (2)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay