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All 18 Umhlanga Rocks hotels

Holiday Inn Express Durban - Umhlanga

3.0 of 5 Hotel   |   2 Ncondo Place | Cnr Ncondo Place & Ntusi Road, Off Umhlanga Rocks Drive, Umhlanga Rocks 4320, South Africa
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Ranked #11 of 18 hotels in Umhlanga Rocks
A recent review
4 of 5 stars reviewed yesterday
Sean Q
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121 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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English first
1 review
4 of 5 stars Reviewed yesterday NEW

Very efficient service, well located between Gateway shopping centre and main beach front Excellent restuarant on-site for dinners Breakfast is below average given express type setup Check in and check out very efficient

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London
Senior Contributor
40 reviews 40 reviews
27 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Very good rooms, wifi, great views of the ocean. No gym. The tiny pool and sun deck face the concrete, seemed to be shady when I could use them and are below the car park deck - are not on the ocean facing side. OK average breakfast. Comfortable lounge and bar area.

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Johannesburg, South Africa
Top Contributor
107 reviews 107 reviews
56 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed here for a few nights... Good hotel. Great location. Short drive to Gateway Mall. Rooms are fairly basic but a little tight. The rooms are nice and clean and everything works well. The breakfast is made at the kitchen at the back and left in bowls for the guests to dish out... It covers all the basics so it's... More

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Holiday Inn E, General Manager at Holiday Inn Express Durban - Umhlanga, responded to this review

Thank you for your recent review of our Hotel. We are sorry to hear that our room size was not to your satisfaction, but we are more than pleased that you enjoyed all the other facilities available. We are extremely fortunate with our location – close proximity to Gateway Theatre of Shopping and great Ocean Views from our Great Room.... More

Johannesburg, South Africa
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the hotel for quite a few times and we enjoyed the comfort. We have never experienced any problems and we will definitely come back again. The view is spectacular, specially at night. As usual, sea facing room is a must. We don't eat bacon, so they accomodated us with lamb sausages. Very welcoming.

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Holiday Inn E, General Manager at Holiday Inn Express Durban - Umhlanga, responded to this review

Thank you for your loyal support of our Hotel. We truly value your support and your positive comments regarding our hotel. Looking forward to welcoming you back to the Hotel soon. Warm regards Bronwyn McLeod – General Manager More

Durban, South Africa
Senior Contributor
46 reviews 46 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We booked a one night stay at this hotel and we were pleasantly surprised. For the rate we paid, we were very skeptical and very well prepared to dash off to another hotel however we have no room for complain! Check in was smooth. Rooms are not huge. Shower was amazing. The beds were perfect providing a lovely nights sleep.... More

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Holiday Inn E, General Manager at Holiday Inn Express Durban - Umhlanga, responded to this review

Thank you for your great feedback from your stay with us. We certainly aim to please and I am so glad that we exceeded your expectations. We certainly do hope that you have signed up to our IHG Rewards Programme so that we can welcome you back more often to our Hotel! Kind regards Bronwyn McLeod – General Manager More

Maputo
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 weeks ago

I have just spent 8 days the Holiday Inn and I will definitely return to this hotel in the future. The location is excellent, within walking distance from Gateway and a short 5 minute drive from the centre of Umhlanga. The entire staff staff complement is incredibly friendly and accommodating. Your staff at reception, the staff at breakfast, your managers... More

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Holiday Inn E, General Manager at Holiday Inn Express Durban - Umhlanga, responded to this review

Thank you for your extremely positive review from your recent stay with us. It is always so encouraging to receive such amazing feedback. We definitely look forward to welcoming you back to our Hotel soon. Warm regards Bronwyn McLeod – General Manager More

Johannesburg, South Africa
1 review
4 of 5 stars Reviewed July 24, 2014

By far accomadation I would return to! Reception is brilliant, staff are all friendly. Rooms and facilities are always clean and of great quality. Butchers block has great value for great meals. Huge variety for breakfast. Only complaint... My stay was too short :)

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Holiday Inn E, General Manager at Holiday Inn Express Durban - Umhlanga, responded to this review

Thank you for your extremely favourable review of our Hotel and we certainly do hope that your next visit with us will be longer! Warm regards Bronwyn McLeod - General Manager More

St. Louis
1 review
5 of 5 stars Reviewed July 22, 2014

I had stayed at this property on a couple 1 nighter business trips to South Africa. After flying in from the States, its nice to have something close to the Airport that is quick. This time however, I was staying for two weeks and l did not know what to expect. As I was going to be there for an... More

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Holiday Inn E, General Manager at Holiday Inn Express Durban - Umhlanga, responded to this review

Thank you for your extremely informative review from your recent stay with us and your comments have been shared and addressed with our team. We are so pleased that our staff were able to accommodate your Sea Facing room request and that you had a great dining experience at Butcher Block Restaurant. We are very fortunate with our location –... More

Top Contributor
70 reviews 70 reviews
24 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed July 12, 2014

As usual reception was good, as they know I've stayed before and a Platinum member given choose of rooms ( Note, Nicest rooms, near the lift have abysmal WiFi so it's nice room or good communication).. Butchers Block is good value, Breakfast is good by comparison to world wide standards... Only complaint on this trip was the laundry service who... More

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Holiday Inn E, General Manager at Holiday Inn Express Durban - Umhlanga, responded to this review

Thank you for feedback from your recent stay with us. We are sorry that you did not receive the high standard of service expected of an international brand and ensure you that every effort is taken to ensure guest satisfaction, including the services provided by our outsourced laundry. We certainly do value our IHG Rewards members, such as yourself and... More

Moate, Ireland
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 7, 2014

We stayed at the Holiday Inn Umhlanga over night on the first night on a tour of the Coast. We arrived late due to an accident and consequent heavy traffic but reception staff were welcoming and efficient. Our room was reasonable (at the back of the hotel facing the carparks/pool area but very clean with plenty of towels etc. We... More

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Holiday Inn E, General Manager at Holiday Inn Express Durban - Umhlanga, responded to this review

Thank you for taking the time to give us feedback on your recent stay at our Express Hotel .We are very sorry to hear that we did not meet with our normal high standards expected of an international brand and your comments have been addressed with the relevant department to ensure going forward we don’t have a similar occurrence. We... More

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Additional Information about Holiday Inn Express Durban - Umhlanga

Address: 2 Ncondo Place | Cnr Ncondo Place & Ntusi Road, Off Umhlanga Rocks Drive, Umhlanga Rocks 4320, South Africa
Phone Number:
Location: South Africa > KwaZulu-Natal > Umhlanga Rocks
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Durban - Umhlanga 3*
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Also Known As:
Holiday Inn Express Durban - Umhlang Hotel Umhlanga Rocks

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access Airport Transportation
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Official Description (provided by the hotel)
The HOLIDAY INN EXPRESS DURBAN-UMHLANGA offers stunning sea views. Ideally situated within walking distance to the upmarket Gateway shopping and entertainment centre and within short driving distance from the Umhlanga beachfront. ... more   less 
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  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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