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All 18 Umhlanga Rocks hotels

Holiday Inn Express Durban - Umhlanga

3.0 of 5 Hotel   |   2 Ncondo Place | Cnr Ncondo Place & Ntusi Road, Off Umhlanga Rocks Drive, Umhlanga Rocks 4320, South Africa
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70%
Ranked #12 of 18 hotels in Umhlanga Rocks
A recent review
4 of 5 stars reviewed yesterday
Wayne R Maputo
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115 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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English first
Maputo
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

I have just spent 8 days the Holiday Inn and I will definitely return to this hotel in the future. The location is excellent, within walking distance from Gateway and a short 5 minute drive from the centre of Umhlanga. The entire staff staff complement is incredibly friendly and accommodating. Your staff at reception, the staff at breakfast, your managers... More

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Johannesburg, South Africa
1 review
4 of 5 stars Reviewed 6 days ago NEW

By far accomadation I would return to! Reception is brilliant, staff are all friendly. Rooms and facilities are always clean and of great quality. Butchers block has great value for great meals. Huge variety for breakfast. Only complaint... My stay was too short :)

Was this review helpful? Yes
Holiday Inn E, General Manager at Holiday Inn Express Durban - Umhlanga, responded to this review

Thank you for your extremely favourable review of our Hotel and we certainly do hope that your next visit with us will be longer! Warm regards Bronwyn McLeod - General Manager More

St. Louis
1 review
5 of 5 stars Reviewed 1 week ago

I had stayed at this property on a couple 1 nighter business trips to South Africa. After flying in from the States, its nice to have something close to the Airport that is quick. This time however, I was staying for two weeks and l did not know what to expect. As I was going to be there for an... More

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Holiday Inn E, General Manager at Holiday Inn Express Durban - Umhlanga, responded to this review

Thank you for your extremely informative review from your recent stay with us and your comments have been shared and addressed with our team. We are so pleased that our staff were able to accommodate your Sea Facing room request and that you had a great dining experience at Butcher Block Restaurant. We are very fortunate with our location –... More

Top Contributor
70 reviews 70 reviews
24 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As usual reception was good, as they know I've stayed before and a Platinum member given choose of rooms ( Note, Nicest rooms, near the lift have abysmal WiFi so it's nice room or good communication).. Butchers Block is good value, Breakfast is good by comparison to world wide standards... Only complaint on this trip was the laundry service who... More

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Holiday Inn E, General Manager at Holiday Inn Express Durban - Umhlanga, responded to this review

Thank you for feedback from your recent stay with us. We are sorry that you did not receive the high standard of service expected of an international brand and ensure you that every effort is taken to ensure guest satisfaction, including the services provided by our outsourced laundry. We certainly do value our IHG Rewards members, such as yourself and... More

Moate, Ireland
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed at the Holiday Inn Umhlanga over night on the first night on a tour of the Coast. We arrived late due to an accident and consequent heavy traffic but reception staff were welcoming and efficient. Our room was reasonable (at the back of the hotel facing the carparks/pool area but very clean with plenty of towels etc. We... More

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Holiday Inn E, General Manager at Holiday Inn Express Durban - Umhlanga, responded to this review

Thank you for taking the time to give us feedback on your recent stay at our Express Hotel .We are very sorry to hear that we did not meet with our normal high standards expected of an international brand and your comments have been addressed with the relevant department to ensure going forward we don’t have a similar occurrence. We... More

Saint Augustine, Florida
Contributor
11 reviews 11 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 15, 2014

Spent 3 nights in the this hotel, and was pleasantly surprised. Usually Holiday Inn's are just Ok but this one was fantastic. The staff are super friendly, the hotel is clean and appears to have been recently remodelled. Having to put your room key into a card reader to activate the electricity in the room is quite annoying as you... More

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Holiday Inn E, General Manager at Holiday Inn Express Durban - Umhlanga, responded to this review

Thank you for your valued feedback. We certainly are pleased that you appreciate our effort for being ECO friendly and furthermore that you had the opportunity to enjoy our beautiful ocean views from our Great Room Balcony, Peak traffic can result in delays and as per your recommendation; it is always advisable to leave 15 minutes earlier to reach those... More

Johannesburg, South Africa
Top Contributor
86 reviews 86 reviews
30 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed May 14, 2014

I checked in on Monday12th May, and checked out on the 13th. This was my second stay at this hotel. Very centrally located as a launch pad to Durban, Ballito and surrounding areas. By staying at this hotel you'll be very close to major road networks, and away from the traffic. The rooms are tastefully decorated and spacious enough with... More

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Holiday Inn E, General Manager at Holiday Inn Express Durban - Umhlanga, responded to this review

Thank you for your very informative and helpful feedback to fellow travelers in Umhlanga! We certainly do value your positive feedback of our Hotel and will definitely relay your restaurant experience to Butcher Block Restaurant. Looking forward to welcoming you back to our Hotel in the near future. Warm regards Bronwyn McLeod – General Manager More

Southampton, United Kingdom
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 9, 2014

Just an overnight stop but clean, comfortable and helpful staff. Plumbing problems with the first two(!) rooms were attended to sympathetically and promptly involving a change of room. Perhaps, though, maintenance systems need to be looked at? The adjoining/related restaurant facility was very good. Inclusive breakfast comprehensive and good.

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Holiday Inn E, General Manager at Holiday Inn Express Durban - Umhlanga, responded to this review

Thank you for your review and for bringing to our attention the maintenance concerns which were addressed during your stay. Apologies for any inconvenience this may have caused. We are pleased that you enjoy our Express Breakfast Offering. We certainly do hope you will continue to make use of the Express Brand Properties. Warm regards Bronwyn McLeod – General Manager More

Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 4, 2014 via mobile

Lovely hotel with Immense views. Brilliant breakfast. Secure Car parking. Lovely room with coffee making facilities. Very clean. Lovely restaurant attached to hotel that served lovely food at very reasonable prices. Pool was good (a little small). Very reasonably priced Friendly, helpful staff! Close by to shopping centre. Perfect location for a beach break whilst in South Africa! Cannot wait... More

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Holiday Inn E, General Manager at Holiday Inn Express Durban - Umhlanga, responded to this review

Thank you for your extremely positive feedback from your recent stay at our Hotel. We are so pleased that we could make your stay in our beautiful country such a pleasant one. We certainly look forward to welcoming you back in the near future. Warm regards Bronwyn McLeod – General Manager More

2 reviews
2 of 5 stars Reviewed April 4, 2014 via mobile

Stayed there April 3. Check in was OK, but cool and computerized. I was bushed and asked about room service. Was told to call a 5 digit number I couldn't remember. After cracking into my room (literally- had to do the electric key two-three times and hit the door with my shoulder at precisely the right moment. No menus in... More

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Holiday Inn E, General Manager at Holiday Inn Express Durban - Umhlanga, responded to this review

Thank you for your feedback. I do apologize for any miscommunication received regarding the out-sourced restaurant. As part of our Express Brand Standards, all food service orders are on a “call & collect basis” and need to be collected from the reception desk in the interest of our guest’s safety and security. Thank you for bringing to our attention the... More

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Additional Information about Holiday Inn Express Durban - Umhlanga

Address: 2 Ncondo Place | Cnr Ncondo Place & Ntusi Road, Off Umhlanga Rocks Drive, Umhlanga Rocks 4320, South Africa
Phone Number:
Location: South Africa > KwaZulu-Natal > Umhlanga Rocks
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Durban - Umhlanga 3*
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Also Known As:
Holiday Inn Express Durban - Umhlang Hotel Umhlanga Rocks

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
The HOLIDAY INN EXPRESS DURBAN-UMHLANGA offers stunning sea views. Ideally situated within walking distance to the upmarket Gateway shopping and entertainment centre and within short driving distance from the Umhlanga beachfront. ... more   less 
Number of rooms
234

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