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Holiday Inn Express Durban - Umhlanga

3.0 of 5
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2 Ncondo Place | Cnr Ncondo Place & Ntusi Road, Off Umhlanga Rocks Drive, Umhlanga Rocks 4320, South Africa
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Holiday Inn Express Durban - Umhlanga
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Ranked #12 of 18 Hotels in Umhlanga Rocks
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166 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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North Yorkshire
Senior Contributor
41 reviews 41 reviews
21 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Holiday Inn Express is very smart hotel, really nicely decorated in a modern style. The public areas and our room was spotlessly clean, the reception staff were lovely and friendly, even phoning the room a few minutes after we checked in, to make sure everything was ok in the room. There is a small swimming pool - you couldn't... More 

Was this review helpful? Yes 1
Holiday Inn E, General Manager at Holiday Inn Express Durban - Umhlanga, responded to this review

Thank you for such a lovely review from your recent stay at our Hotel. Your review is extremely informative and so well received - thank you! We certainly do hope that we can welcome you back soon to our Hotel. Kind regards Bronwyn McLeod - General Manager More 

York, United Kingdom
Top Contributor
111 reviews 111 reviews
40 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We spent a week here whilst my girlfriend did some work in Durban. The holiday inn is situated in the nice area of Umhlanga which is a few Ks outside Durban's CBD. The area is quiet, feels safe and calm. It is a 5 minute walk to the nearby Gateway mall and a 15 minute downhill walk to the shops... More 

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Holiday Inn E, General Manager at Holiday Inn Express Durban - Umhlanga, responded to this review

Thank you for your extremely informative review from your recent stay with us. We are more than pleased that you had an enjoyable stay and we certainly do hope to welcome you back soon. Warm regards Bronwyn McLeod - General Manager More 

Johannesburg
Top Contributor
76 reviews 76 reviews
34 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Great location, and views, (on seaside facing rooms), affording overall good value. Rooms are clean, attractive and of a generous size and also a decent bathroom with nice spacious shower. Only small gripes; possibly higher pressure in the shower? Possibility to offer other egg options re breakfast other than scrambled - boiled even? Major gripe is the WiFi supply, being... More 

Was this review helpful? Yes 1
Holiday Inn E, General Manager at Holiday Inn Express Durban - Umhlanga, responded to this review

Thank you for taking the time to give us feedback from your recent stay with us. We are very sorry to hear that you had a connection problem with the WI FI. We do hope this was resolved timously by our service provider. We do offer our IHG Rewards Members FREE Wi-Fi and we do hope you took the opportunity... More 

shelley beach
Contributor
17 reviews 17 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Small,but comfortable rooms. Ideal for quick stopovers. Thumbs up for the breakfast,especially being 3stars.Karen ,in particular was very helpful. Good service,but housekeeping needs attention...dirty carpets. Well situated.

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Holiday Inn E, General Manager at Holiday Inn Express Durban - Umhlanga, responded to this review

Thank you for your feedback from your recent stay with us. We are so pleased to hear that you enjoyed our Express Brand Breakfast offering and your feedback has been shared with Karyn and her team! Kind regards Bronwyn McLeod - General Manager More 

Algiers, Alger, Algeria
Top Contributor
76 reviews 76 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A wonderful hotel great location close to shopping areas and distinctive restaurants,horseman experience tour real relaxing place except be very careful from thiefs and criminials its a fact when ypu want money exchange deal with hotels only or banks be careful from security at the hotels who will advise to exchange money through them.

Was this review helpful? Yes 2
Holiday Inn E, General Manager at Holiday Inn Express Durban - Umhlanga, responded to this review

Thank you for your feedback from your recent stay with us. We are pleased to read that you had an enjoyable stay at our hotel and that our location met with your requirements as well as expectations. Safety and security of our guests is of utmost importance to us as well as all the Hotels in the Umhlanga node and... More 

Louisiana
2 reviews
3 of 5 stars Reviewed 3 weeks ago

Making a quick stop. fast and effective. It's good for people on the go. This place is quite comfy. Alright for a night or two. Could improve on certain things but it's worth the stay. Thank you for the quick and easy

Was this review helpful? Yes
Holiday Inn E, General Manager at Holiday Inn Express Durban - Umhlanga, responded to this review

Thank you for your feedback. We are so pleased that our accommodations suited your needs and we certainly look forward to welcoming you back soon. Warm regards Bronwyn McLeod - General Manager More 

Somerset West, South Africa
Top Contributor
53 reviews 53 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We arrived at a very neat and professional looking hotel. Staff were very professional and helpful with the booking in for us. They were unfortunately just a little negligent in at least asking whether they could help us carry our baggage from the car to the hotel as we are no spring chickens and struggled to drag our baggage down... More 

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Holiday Inn E, General Manager at Holiday Inn Express Durban - Umhlanga, responded to this review

Your feedback is so well received – thank you. We take great care in ensuring our valued guests, like yourself have an enjoyable stay at our Hotel. We are pleased that you found our accommodation and facilities suitable for your needs. We certainly do look forward to welcoming you back for your next stop over visit. Warm regards Bronwyn McLeod... More 

london
Top Contributor
59 reviews 59 reviews
38 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed March 20, 2015

The rooms are standard Holiday Inn Express fare. Half of them have a great view over the ocean. Breakfast was good enough too, with tasty bacon and scrambled eggs. Staff were all very helpful. The bar has an outside area at the front, again overlooking the ocean and at the back, where there's a half decent small pool, filled with... More 

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Holiday Inn E, General Manager at Holiday Inn Express Durban - Umhlanga, responded to this review

Thank you for your feedback from your recent stay with us. We certainly are fortunate with our stunning ocean views and we are pleased to read that you made use of Butcher Block Restaurant. Warm regards Bronwyn McLeod - General Manager More 

Senior Contributor
46 reviews 46 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed March 17, 2015

The location was perfect . Staff friendly. Breakfast started at 6 and ended at 10am. There is quite a wide spread if you are not halaal or kosher. We ate the breads and fruit . The hotel is clean and very accommodating .

Was this review helpful? Yes
Holiday Inn E, General Manager at Holiday Inn Express Durban - Umhlanga, responded to this review

Thank you for your feedback from your recent stay with us. We are so pleased that you enjoyed our Express Brand Breakfast and found our staff to be accommodating and friendly. We certainly look forward to welcoming you back soon. Warm regards Bronwyn McLeod - General Manager More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 25, 2015

Stayed over a weekend ...excellent service and the most delicious breakfast. Would recommend to anyone looking for affordable accommodation with all the frills of a five star hotel in the heart of all the action ..also splendid sea views.

Was this review helpful? Yes
Holiday Inn E, General Manager at Holiday Inn Express Durban - Umhlanga, responded to this review

Thank you for your lovely feedback, it is so well received. We are so pleased that you had a wonderful stay at our Express Brand Hotel and enjoyed our spectacular ocean view and our delicious Express Brand Breakfast Offering. Looking forward to welcoming you back soon. Warm regards Bronwyn McLeod - General Manager More 

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