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Road Lodge Umhlanga

Cnr Medigate and Hospital Road, Umhlanga Rocks 4319, South Africa
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1 room 1 guest
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Road Lodge Umhlanga
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37 Reviews from our TripAdvisor Community

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Traveler rating
    7
    13
    12
    0
    5
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8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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    (37)
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    (12)
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    (6)
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    (13)
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Johannesburg, South Africa
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

If it's a place to rest after a long day of work in a strange city, a place to shower, lock up and go this is the right place for you. Cost effective. Well located. I'd recommend walking that extra two minutes to have breakfast at one of the restaurants at gateway... And getting supper from there too...

Was this review helpful? Yes 1
Angus M, Public Relations Manager at Road Lodge Umhlanga, responded to this review

Thank you for staying with us and we are so glad that you had a great stay with us! We look forward to welcoming you back soon. More 

1 review
4 of 5 stars Reviewed July 12, 2015 via mobile

This is an incredible hotel but the disappointing thing was that upon arriving after midnight one night , walked through reception only to find that the security guy was asleep and nobody was at reception. That made us feel very unsafe ... anyone could have walked in. Other than that, everything was PERFECT!

Was this review helpful? Yes
Angus M, Public Relations Manager at Road Lodge Umhlanga, responded to this review

Thank you for staying with us. We are so sorry to hear about your experience. As this is not a true representation of the quality and level of excellence that we usually offer, we will certainly take your comments to heart and do what we can to make the necessary changes. More 

Ladysmith, South Africa
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 9, 2015

Have been booking at Road Lodge NUR for years! The location is perfect as we can just walk across to Gateway, yes the rooms are small but they are clean & serve the purpose well enough. BUT, the one aspect that really impressed me was the level of service from Rai Thulsie. I had come to Dbn for a specialist... More 

Was this review helpful? Yes 2
Angus M, Public Relations Manager at Road Lodge Umhlanga, responded to this review

Thank you for staying with us and we are so glad that you had a great stay with us! We look forward to welcoming you back soon. More 

Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 28, 2015

Not Bad.....tiny TV that didn't work. Tiny Rooms that were clean but need an upgrade. Breakfast was not spectacular but that's what you get from a one star. While the rate was fair.....I could not help thinking that you could get a whole lot more for less....else where. Friendly Staff. As a whole......OK.

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Angus M, Public Relations Manager at Road Lodge Umhlanga, responded to this review

Thank you for staying with us and for the review Justin. We are glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We will definitely take your suggestions into consideration as we continually strive to improve our customer service and satisfaction. We look forward to having you stay with us again soon More 

Saint John, Canada
Level Contributor
96 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed May 28, 2015

Stayed here on two occasions, once during the week and once over the weekend. The latter was to facilitate an early flight from the airport. Rooms were as per usual. The weekend stay was marred by a party in the corridor, noisy and ongoing. The location of this venue makes it easy to find places to eat without having to... More 

Was this review helpful? Yes 1
Angus M, Public Relations Manager at Road Lodge Umhlanga, responded to this review

Thank you for staying with us and for the review. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We are so sorry to hear about the noisy party that disturbed you and we will definitely look into how we can rectify that in order to improve customer satisfaction.... More 

Pretoria, South Africa
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 7, 2015

When you do check into a Road Lodge you don't reeeeeally expect glamorous accommodation. The stay wasn't bad (except that I could hear all the other people talking and the baby down the hall), the rooms are kind of small, which you would expect from budget accommodation, I guess, but just new carpets and nicer linen would make it a... More 

Was this review helpful? Yes 1
Angus M, Public Relations Manager at Road Lodge Umhlanga, responded to this review

Thank you for the constructive review and we are glad to hear that you enjoyed your overall stay with us. We must however apologise about the service you received and we are in the process of upgrading our WiFi services; therefore this will be improving soon. We will definitely take your suggestions into consideration as we continually strive to improve... More 

New Delhi, India
Level Contributor
29 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed March 24, 2015

If one is on business or any short trip requiring only very basic accommodation in a superb location then this is the place to be in. It is situated in the upmarket Umhlanga commercial district of Durban next to the Gateway Mall which is 2 minutes walk from it. The Entrance of the Hotel is unusual for any typical Hotel... More 

Was this review helpful? Yes 2
Angus M, Public Relations Manager at Road Lodge Umhlanga, responded to this review

Hi Anuraag, thank you for the constructive review and we are glad to hear that you enjoyed the majority of your stay with us. Our Road Lodge provides much needed budget accommodation in the Umhlanga area for short stays, so we are glad that it served its purpose on your stay. We look forward to having you stay with us... More 

johannesburg
Level Contributor
81 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 stars Reviewed March 17, 2015

Stayed year again and this time it was a much nicer experience compared to my last 2 stays. I really like this hotel. It may not be on the beach but it is next to Africa's best mall. I alternate between beach hotels in db and this particular hotel. It has a nice vibe and I like the hustle and... More 

Was this review helpful? Yes 5
Angus M, Public Relations Manager at Road Lodge Umhlanga, responded to this review

Thank you so much for the wonderful review and we are so glad to hear that you had such a great stay with us! We appreciate your support and look forward to having you stay with us again soon! More 

Johannesburg, South Africa
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 7, 2015 via mobile

I stayed in Road lodge Umhlanga for a full week. The location is the best because you just at the entrance of gateway mall! The rooms are a bit small but judging by the pricing and the location I would say it's worth the value! Friendly Helpful Staff and once again great location!

Was this review helpful? Yes 2
Angus M, Public Relations Manager at Road Lodge Umhlanga, responded to this review

Hi Tanya, Thank you for the wonderful review and we are so glad to hear that you had a great stay with us! We look forward to having you stay with us again soon... More 

Durban, South Africa
Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed February 23, 2015

With the prospect of an early flight out of Durban the next day, this hotel was chosen for an overnight stop. We checked in and found the room to have a rather stale odour. It being a hot day, we switched on the aircon and went out for a quick meal at Gateway next door. Returned an hour later and... More 

Was this review helpful? Yes 1
Angus M, Public Relations Manager at Road Lodge Umhlanga, responded to this review

Dear A K, We sincerely apologize for your unacceptable experience. We take these matters seriously and will most definitely look into this to find out what transpired and why your stay with us was so unsatisfactory. More 

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