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All 18 Umhlanga Rocks hotels

Protea Hotel Umhlanga Ridge

4.0 of 5 Hotel   |   14 Palm Boulevard, Umhlanga Ridge | Umhlanga New Town Centre, Umhlanga Rocks 4321, South Africa
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Protea Hotel Umhlanga Ridge
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Ranked #10 of 18 Hotels in Umhlanga Rocks
A recent review
3 of 5 stars reviewed yesterday
Tsalas Kimberley, South Africa
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114 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kimberley, South Africa
Contributor
13 reviews 13 reviews
10 hotel reviews
3 of 5 stars Reviewed yesterday NEW

A slightly dated hotel. The rooms are good but show the age of the hotel. Near Umhlanga Ridge and shopping areas. The beach is also a short walk away. They dont provide in-house eating options for dinner. This actually is one of the best features of the hotel. You are given a list of restaurants options, all very near the... More

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Jaipur, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

The Protea Hotel Umhlanga Ridge is ideal for the business man or woman and also so family holidays. The four star hotel is situated in KwaZulu Natal's upmarket Umhlanga Ridge. A stone throw from the famous Gateway shopping Mall it is ideal for the shopping enthusiast. With its cinemas, bowling alley, indoor racing track etc, it provides entertainment for everyone.... More

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PHURDurban, General Manager at Protea Hotel Umhlanga Ridge, responded to this review

Dear MaxMoyo Thank you for ‘promoting ‘ the Protea Hotel Umhlanga Ridge! By the tone of your posting it would seem that you had a good time?! Next time consider a visit to KZN’s game reserve and other fabulous spots along the Dolphin Beach. As you indicated, our hotel is the ideal ‘springboard’ to many facilities utilised by both our... More

Midhurst, United Kingdom
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Good stop over hotel well placed for shopping mall and 50rand taxi to the sea front. Loads of places to eat nearby from fast food to restaurants . Got a family room as an upgrade, flat screen TV, nice bathroom separate shower, fridge microwave and usual kettle etc plus another bathroom. Room was not ready when we checked in at... More

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PHURDurban, General Manager at Protea Hotel Umhlanga Ridge, responded to this review

Dear Sammy509 We really appreciate you taking the time to let us have feedback on your recent stay with us. Please accept our apology regarding the delay on arrival. We have addressed this issue and are delighted to hear that you enjoyed the rest of your stay! Come back soon to the blue, warm sea, shopping for all and a... More

Sandton, South Africa
Senior Contributor
45 reviews 45 reviews
27 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Easy access, easy to find. Very good, modern interior decorated, rooms with everything one needs (from free tea and coffee to iron & ironing board. Free Wifi, excellent parking. Friendly staff but useless porter. Breakfast variety is really good

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PHURDurban, General Manager at Protea Hotel Umhlanga Ridge, responded to this review

Dear Susanne412 Great to hear that you enjoyed our “modern decorated rooms with complimentary teas, coffees, a iron and ironing board, complimentary wifi, excellent parking, friendly STAFF and good breakfast” Your comments regarding the porter service has been addressed and we apologize for any discomfort caused. Thank you for your support, we look forward to welcoming you back to the... More

Chatham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 20, 2014

We came to Durban for a complete rest and found this hotel ticked all the boxes. The staff are very friendly and helpful in every way. The omelette at breakfast is wicked. With the hotel centrally located you can go north south ot west with ease, and having an undergound car par means that the car is safe and secure

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PHURDurban, General Manager at Protea Hotel Umhlanga Ridge, responded to this review

Dear Brian P We are so happy to hear that we've ticked all the boxes! Thank you for the positive feedback with regards to the STAFF, location and the omelette at breakfast that was wicked, i have forwarded your comments to the TEAM, which I am sure has brightened up their day. We look forward to welcoming you back to... More

Kolkata (Calcutta), India
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed August 16, 2014

In transit, my colleague and I were stayed there for one night only . However the staff were more than helpful and the room was SO nice and spacious. Large bathroom and beautiful shower facility. Very clean and fresh. All the tidbits, e.g.bathroom toiletries, kettle and tea/coffee facility were there. Excellent TV screen. Very large bed,. SO comfy linen. All... More

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PHURDurban, General Manager at Protea Hotel Umhlanga Ridge, responded to this review

Dear Debajyoti-Dey Thank you so much for the positive feedback that you have posted on Tripadvisor. We are delighted to receive your commendations about our facilities and service. We look forward to welcoming you back to the Protea Hotel Umhlanga Ridge. Regards Tina Cattaneo General Manager Protea Hotel Umhlanga Ridge More

Port Elizabeth, South Africa
Contributor
20 reviews 20 reviews
14 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 5, 2014

Mistakes happen...and mostly they end up in frustrations especially when accompanied with the end of a working day while travelling. I usually stay in Umhlanga but for some unknown reason - new travel agents probably - I was booked in to the same chain hotel in Durban...rather far form the office and where I would need to be early the... More

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PHURDurban, Deputy General Manager at Protea Hotel Umhlanga Ridge, responded to this review

Dear NickVgoba We are glad to hear that you will be staying with us on the ridge, the next time you visit Durban!! Thank you for the positive feedback and hope to see you soon!!! Regards Leanka Petrella Deputy General Manager Protea Hotel Umhlanga Ridge More

Northern California
Top Contributor
57 reviews 57 reviews
49 hotel reviews
123 helpful votes 123 helpful votes
3 of 5 stars Reviewed July 31, 2014

Nice new hotel, but with work to do to make 4 stars. Arrived late on a Sunday night with 4 others. 3 of the rooms assigned had non-working HVAC. Staff could not fix the problem & no engineer was on duty. Staff guy tried to convince me that the room temp was as stated in centigrade probably thinking that as... More

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PHURDurban, Deputy General Manager at Protea Hotel Umhlanga Ridge, responded to this review

Dear JP&mom Thank you for your comments regarding your recent stay with us. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Please accept our apologies for the discomfort caused during your stay. Your experience most certainly does not reflect the high standard that we are usually proud... More

Lugano, Switzerland
Top Contributor
85 reviews 85 reviews
49 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed July 31, 2014

Excellent location if you intend to visit Gateway Shopping Mall, as it's located in front of the Hotel. That means large choice of restaurants just across the street. The neighborhood is very well maintained. The hotel itself is quite nice and modern, with good service. Free internet is limited per day (500 MB). I suggest this hotel only if you... More

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PHURDurban, Deputy General Manager at Protea Hotel Umhlanga Ridge, responded to this review

Dear Sarosio Thank you for taking the time to let us have feedback with regards to your recent stay. GUEST feedback is imperative for us to ensure that we are meeting and exceeding our GUESTS expectations. We look forward to welcoming you back to the Protea Hotel Umhlanga Ridge in the near future! Regards, Leanka Petrella Deputy General Manager Protea... More

Montréal, Québec
Top Contributor
64 reviews 64 reviews
12 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed July 26, 2014

we stayed there only one night last May; this is a modern hotel; we had a nice room on the second floor with a large bathroom, and we really enjoyed the place; we had excellent buffet meals, breakfast and supper; we had also a drink on the nice outside terrasse.

Was this review helpful? Yes
PHURDurban, Deputy General Manager at Protea Hotel Umhlanga Ridge, responded to this review

Dear Lessasy Thank you for the positive feedback about our facilities. Hope to see you again soon. Please do not hesitate to let us know if we can be of any further assistance to you. Regards Leanka Petrella Deputy General Manager Protea Hotel Umhlanga Ridge More

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Additional Information about Protea Hotel Umhlanga Ridge

Address: 14 Palm Boulevard, Umhlanga Ridge | Umhlanga New Town Centre, Umhlanga Rocks 4321, South Africa
Location: South Africa > KwaZulu-Natal > Umhlanga Rocks
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Protea Hotel Umhlanga Ridge 4*
Number of rooms: 205
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