We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Protea Hotel The Richards

Hotel website
Hotel deals
Hotel packages
3 Hibberd Dr | Meerensee, Richards Bay 3901, South Africa
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Protea Hotel The Richards
Professional photos View all
Browse nearby
Protea Hotel The Richards
Write a Review

23 reviews from our community

Traveler rating
    7
    10
    4
    2
    0
See reviews for
2
3
Solo
0
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
  • All months
    (23)
  • Mar-May only
    (5)
  • Jun-Aug only
    (2)
  • Sep-Nov only
    (5)
  • Dec-Feb only
    (11)
All months
1 review
4 of 5 stars Reviewed April 15, 2015

Decent hotel. Stunning buildings and better rooms; refreshing and very tidy. Professional and friendly staff. Breakfast buffet is palatable; freshly prepared. Good location. The 4 stars are well deserved. Overall I was quite impressed. To round up my experience I would give a conclusion that this hotel offers great value for money, and would recommend it.

Review collected in partnership with this hotel

Was this review helpful? Yes
Extrabold2015, General Manager at Protea Hotel The Richards, responded to this review

Dear Buhle X Really great to see we have met expectation and I thank you for your positive comments, I will be sure to pass this on to all Staff. Hope to see you back in the Bay soon. Regards Jaco Steyn More 

Johannesburg, South Africa
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed March 18, 2015

I travelled to Richard's bay on business and had an awesome time at the Protea Hotel The Richards. The staff are exceptionally friendly, the rooms are tidy at all times but my highlight was the food, especially the fruit served at all meal times at the hotel. I also loved the business centre, it is a wonderful place to work... More 

Was this review helpful? Yes
Hotel_Management2010, General Manager at Protea Hotel The Richards, responded to this review

Masego M Really great to see we have met expectation and I thank you for your positive comments, I will be sure to pass this on to all Staff. Hope to see you back in the Bay soon. Regards Jaco Steyn More 

Utrecht, The Netherlands
Top Contributor
62 reviews 62 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 12, 2015

Real nice place to stay. We were quite impressed with the building, the room and everything. We got a great deal on the price (online). But when we checked in the receptionist forgot to correct the price. She charged 150rand extra on our creditcard. So, if you book online, do check if you are paying the right price when you... More 

Was this review helpful? Yes
Hotel_Management2010, General Manager at Protea Hotel The Richards, responded to this review

Good morning Ayanda, I hope you are well. On behalf of the entire TEAM at Protea Hotel The Richards we thank you for the positive feedback. We will pass on all your positive comments with the entire TEAM. We look forward to welcoming you back for your function the end of May. Have a super day and week. Kind regards,... More 

A TripAdvisor Member
5 of 5 stars Reviewed February 22, 2015

Visited Richards in December 2014 for a stayover, visited again this past weekend in February 2015. Marked diference. Staff attitude is what I'm expecting, buffet is high quality, amenities are exemplary. This is the way forward, looking forward to your 5th star.

Was this review helpful? Yes
Hotel_Management2010, General Manager at Protea Hotel The Richards, responded to this review

Dear TripAdvisor Member Thank you so much for your valuable comments, Great to know that there is an improvement. Hope to see you back in Richards bay soon. Regards Jaco Steyn More 

1 review
5 of 5 stars Reviewed February 22, 2015

I chose The Richards because I helped a family member to relocate to R'Bay. No please no! I promised myself never again. Now, during the past week I had to revisit the hotel for a breakfast meeting. What an improvement!! Congrats. Keep up the good work.

Was this review helpful? Yes
Hotel_Management2010, General Manager at Protea Hotel The Richards, responded to this review

Dear Mr Herman S Really great to see we have met expectation and I thank you for your positive comments. Hope to see you back in the Bay soon. Regards Jaco Steyn More 

1 review
5 of 5 stars Reviewed February 22, 2015

I visit Richards Bay often for business and holidays and this is my nr 1 choice in accommodation. The hotel is perfectly situated just off the main road that leads to CBD, close to the beach and waterfront. The staff are friendly and helpful, rooms are comfortable, enough free wifi and fantastic breakfast and dinner buffet. Definite value for money.

Was this review helpful? Yes
Hotel_Management2010, General Manager at Protea Hotel The Richards, responded to this review

Dear Mr Jacques V Thank you so much for your positive response, will pass on to all staff. Hope to see you soon. Regards Jaco Steyn More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 12, 2015

You won't regret spending your money by choosing Richards Hotel.The staff is very friendly and well mannered. The rooms are very neat.The hotel is situated next to shopping centre and it is along the main road you will never miss it.

Was this review helpful? Yes 1
Hotel_Management2010, General Manager at Protea Hotel The Richards, responded to this review

Dear Masimve On behalf of the entire Team at Protea Hotel The Richards we thank you for the positive response and for helping us identify our shortfalls on TripAdvisor. We will pass on all your positive comments with the entire Hotel Team. We look forward to welcoming you back in the very near future. Thanks again and warm regards Jaco... More 

Boksburg, Gauteng, South Africa
1 review
5 of 5 stars Reviewed January 12, 2015

Its the best choice by far to go to any Protea Hotel even the ones in Namibia. We have enjoy the both the Protea hotels in Richardbay. Both are of equal quality and very friendly staff. The one on the water front have a buetyfull view over the harbour.

Review collected in partnership with this hotel

Was this review helpful? Yes
Hotel_Management2010, General Manager at Protea Hotel The Richards, responded to this review

Dear Frik G On behalf of the entire Team at Protea Hotel The Richards we thank you for the positive response and for helping us identify our shortfalls on TripAdvisor. We will pass on all your positive comments with the entire Hotel Team. We look forward to welcoming you back in the very near future. Thanks again and warm regards... More 

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 5, 2015

My room was on the ground floor. The windows could not be shut, I didn't feel safe. A burglar could easily climb in. I felt unsafe becasue I am not farmiliar with the area and I wasn't sure if safety was an issue or not so the window shutter not working properly was a call for concern.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Hotel_Management2010, General Manager at Protea Hotel The Richards, responded to this review

Dear Musa M On behalf of the entire Team at Protea Hotel The Richards we thank you for the positive response and for helping us identify our shortfalls on TripAdvisor. We look forward to welcoming you back in the very near future. Thanks again and warm regards Jaco Steyn More 

Johannesburg, South Africa
Top Contributor
61 reviews 61 reviews
35 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed December 29, 2014

I booked 15 rooms at this hotel for a 20th Wedding Anniversary Celebration for my husband, myself and close family. The booking was made on Bookings.com, all went smoothly. I decided to call the hotel to make a prepayment to the booking and also ask them to organise a function for one night. I am still waiting for the quotation... More 

Was this review helpful? Yes 1
Hotel_Management2010, General Manager at Protea Hotel The Richards, responded to this review

Dear ElleVee288 On behalf of the entire Team at Protea Hotel The Richards we thank you for the positive response and for helping us identify our shortfalls on TripAdvisor. We will pass on all your positive comments with the entire Hotel Team. We look forward to welcoming you back in the very near future. Thanks again and warm regards Jaco... More 

Questions? Get answers from hotel staff and past guests. Ask a question

37 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2)
Viewed
Hotel & grounds (1)
Viewed
Room/suite (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (35)
Viewed
Hotel & grounds (10)
Viewed
Business center/function rooms (2)
Viewed
Pool/beach area (3)
Viewed
Room/suite (11)
Viewed
Bathroom (1)
Viewed
Dining (6)
Viewed
Other (2)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities