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Premier Hotel The Richards

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3 Hibberd Drive | Meerensee, Richards Bay 3901, South Africa
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1 room 1 adult
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14 Reviews from our TripAdvisor Community

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Brisbane, Australia
Level Contributor
83 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Nice hotel in a very quiet location only a short taxi drive from the airport. The friendly staff are helpful. Room was adequate for our overnight stay. Separate shower and bath tub in the bathroom. Room service was also good. This hotel is a short taxi drive to the waterfront where there are several good eating establishments.

Helpful?
Thank Herma L
GMJaco, General Manager at Premier Hotel The Richards, responded to this review

Good Morning Herma L, Thank you very much for your positive review and your wonderful words. I will ensure to advise my staff during our next meeting on their great achievement. Till your next visit to Richards bay, keep well and see you soon. Kind Regards Jaco Steyn • General Manager PREMIER HOTEL THE RICHARDS PREMIER HOTELS & RESORTS PTY... More 

Gauteng, South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

We stayed at the Richards Hotel recently and it was certainly not up to scratch . In their catalogue of offerings they offer to source a hairdresser for you and arrange appointments. We had booked in to attend a wedding and since we are not from the area we planned to utilise this service. Upon arrival the receptionist could not... More 

Helpful?
1 Thank Pumani
GMJaco, Manager at Premier Hotel The Richards, responded to this review

Dear Mr Pumani, I am writing further to the receipt of your review on Trip Advisor. At the outset I must apologise for the breakdown in service levels experienced and assure you this is not the standard we are justifiably proud of. I thank you for bringing to my attention the various points. These have all been noted and I... More 

Richards Bay, South Africa
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 26, 2015 via mobile

Went to the restaurant for Christmas (buffet style) lunch. The hotel is more beautiful on the inside than I expected, staff was very friendly and food was great! Thank you so much. Definitely would also love to experience a night's stay there.

Helpful?
Thank Kayla B
GMJaco, General Manager at Premier Hotel The Richards, responded to this review

Good Day Kayla B, Thank you very much for your positive review and your wonderful words. I will ensure to advise my staff during our next meeting on their great achievement. Till your next visit to Richards bay, keep well and see you soon. Kind Regards Jaco Steyn • General Manager PREMIER HOTEL THE RICHARDS PREMIER HOTELS & RESORTS PTY... More 

Constanta, Romania
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 26, 2015 via mobile

I have spent 5 days in this nice place with garden ,swiming pool, wifi good restaurant and excelent services, the internet is ok, rooms clean and spacious, full facilities, the crew is very polite and ready to serve you, a litle bit far from the down town , but a very safe place

Helpful?
Thank Alexandru T
GMJaco, General Manager at Premier Hotel The Richards, responded to this review

Good Day Alexandru T, Thank you very much for your positive review and your wonderful words. I will ensure to advise my staff during our next meeting on their great achievement. Till your next visit to Richards bay, keep well and see you soon. Kind Regards Jaco Steyn • General Manager PREMIER HOTEL THE RICHARDS PREMIER HOTELS & RESORTS PTY... More 

Richards Bay, South Africa
1 review
1 of 5 stars Reviewed December 26, 2015

Me and my wife went to The Richards Hotel for dinner on Christmas Day. It was one of the worst meals I Have ever had. Not only that, it was 275 rands per head. The meal was absolutely disgusting, the meats were curled up and dry (obviously left overs from lunch time), there was pap or rice - no roast... More 

Helpful?
Thank pinkfloy502
GMJaco, Manager at Premier Hotel The Richards, responded to this review

Good day Pinkfloy502, Thank you very much for the your feedback and was great meeting with you. At the outset I must apologise for the breakdown in the service levels that you experienced during your meal. I assure you that this is not the service that we pride ourselves on. These points have all been noted, and I have discussed... More 

Travelers are raving about these Richards Bay hotels

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 24, 2015 via mobile

The hotel is fantastic for relaxing. For the price it is on the upper end of the normal persons budget considering that breakfast is not included in the price. The pool is a tad bit small if you expecting to do a couple of laps however sufficient to dip in just to cool off. The Right Hand Spa was great,... More 

Helpful?
Thank Iceman_108
GMJaco, General Manager at Premier Hotel The Richards, responded to this review

Good Day Iceman_108, Thank you very much for your positive review and your wonderful words. I will ensure to advise my staff during our next meeting on their great achievement. Till your next visit to Richards bay, keep well and see you soon. Kind Regards Jaco Steyn • General Manager PREMIER HOTEL THE RICHARDS PREMIER HOTELS & RESORTS PTY LTD More 

Crediton, United Kingdom
Level Contributor
162 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed October 5, 2015

Travelling with my Husband and 19 year old Daughter we stayed for 1 night at the start of our trip to the area and 1 night at the end. The first night we stayed on the second floor and found the room to be fine but on the final night we were on the ground floor near to the service... More 

Helpful?
Thank Mandy R
GMJaco, General Manager at Premier Hotel The Richards, responded to this review

Good Morning Mandy R, Thank you very much for the positive feedback. At the outset I must apologise for the breakdown in the service levels that you experienced during your stay. I assure you that this is not the service that we pride ourselves on. These points have all been noted, and I have discussed these issues with the relevant... More 

Pretoria, South Africa
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 24, 2015 via mobile

I attended a congress in Empangeni and found accommodation at this hotel for one evening, and I was very pleased with everything. The service at the reception was very good - the management and staff were very friendly and welcoming. There was an issue with our payment, so we were guided to the lounge area and served coffee while we... More 

Helpful?
Thank Simon L
GMJaco, General Manager at Premier Hotel The Richards, responded to this review

Good Morning Simon L, Thank you very much for your positive review and your wonderful words. I will ensure to advise my staff during our next meeting on their great achievement. A happy guest is a happy Hotel. Kind Regards Jaco Steyn • General Manager PREMIER HOTEL THE RICHARDS PREMIER HOTELS & RESORTS PTY LTD More 

Procida Island, Italy
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed September 15, 2015

I been there for just one day, due to transfer from airport to the vessel, The building is very nice, the rooms are wide and comfortabe, clean, and silent; the bathroom is very large with an excellent shower. The dinner is a buffet dinner, with a different types of dishes, is not bad but also is not tasteful restaurant. Usually... More 

Helpful?
Thank crescenzo g
GMJaco, General Manager at Premier Hotel The Richards, responded to this review

Good Morning Crescenzo g, Thank you very much for the positive feedback. At the outset I must apologise for the breakdown in the service levels that you experienced during your stay. I assure you that this is not the service that we pride ourselves on. These points have all been noted, and I have discussed these issues with the relevant... More 

Nelspruit, South Africa
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed September 15, 2015 via mobile

Our visit remains s memorable one, service by staff at reception, bar and kitchen was just good. Forgot some items in my room, and wen I phoned to enquire the lady responding Nonhlanhla Sibiya said we have them "Staff Honesty" Only concern is that security house has no chairs and staff have to stand 24 hrs a day

Helpful?
Thank Jabu M
GMJaco, General Manager at Premier Hotel The Richards, responded to this review

Good Morning Jabu M, Thank you very much for your positive review and your wonderful words. I will ensure to advise my staff during our next meeting on their great achievement. Till your next visit to Richards bay, keep well and see you soon. Kind Regards Jaco Steyn • General Manager PREMIER HOTEL THE RICHARDS PREMIER HOTELS & RESORTS PTY... More 

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