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All 6 Richards Bay hotels

Protea Hotel Richards Bay

3.0 of 5 Hotel   |   P. O. Box 10105 | Meerensee, Richards Bay 3901, South Africa
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Protea Hotel Richards Bay
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72%
Ranked #3 of 6 hotels in Richards Bay
A recent review
5 of 5 stars reviewed 2 weeks ago
Clara V Johannesburg, South Africa
  • Reviews (18)
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18 people have reviewed this hotel

Traveler rating
    5
    8
    1
    3
    1
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2
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8
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
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English first
Johannesburg, South Africa
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I stayed in this hotel years back on a social visit and recently I stayed over as a stop over on a work trip. I must say it was really a pleasant stay felt like home. The staff as a collective were very helpful, pleasant and friendly. The oxtail was delicious, the rooms clean and everything was pleasant. Thanks to... More

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PHRB01, General Manager at Protea Hotel Richards Bay, responded to this review

Dear Clara, Thank you for taking the time to comment about your recent stay at Protea Hotel Richards Bay. We are delighted to receive your compliments and commendations of Dumisane, Hlengiwe and Vukani are highly valued. I will most certainly congratulate them for doing a sterling job! We rely on GUESTS's feedback to determine the positive and negative aspects of... More

Durban, South Africa
1 review
2 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel many times in the past and have always had a pleasant stay. This last experience was not very good. The staff at the front desk are extremely helpful and pleasant. I went to dinner and to my surprise there was very little to choose from. The vegetable dishes on offer was steamed green beans... More

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PHRB01, General Manager at Protea Hotel Richards Bay, responded to this review

Dear Mr. Rashid, I refer to your recent stay at Protea Hotel Richards Bay. Thank you for taking the time to air your concerns through this medium. Please allow me to express my most sincere apologies for the rather disappointing dining experience in our restaurant. As mentioned, you have frequented our hotel over the past few years and had always... More

Johannesburg, South Africa
1 review
3 of 5 stars Reviewed November 28, 2013

On 2 previous stays I had to wait for more than 45 minutes for my food to arrive. This time it was better but only after I had threatened that I would not come back if it happened again. The 4th time the food arrived with 30 minutes (no threat made). Furthermore the food was spoilt by the Chef thinkin... More

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Melbourne, Australia
Contributor
15 reviews 15 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 17, 2013 via mobile

We stayed here recently and found it to be a good base, although location could be closer to the beach if that's the main reason of your stay. We enjoyed dinner and breakfast at the restaurant. Mark was lovely and courteous at reception and went out of his way to make us feel at home. We did order a packed... More

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PHRB01, General Manager at Protea Hotel Richards Bay, responded to this review

Dear 1takemesomewhere, Thank you for taking the time to comment on Tripadvisor, we appreciate your feedback and will most certainly pass on your commendations. Please do accept my most sincere apologies regarding your lunch pack and assure you that your concerns have been addressed and rectified. We sincerely hope to have the privilege of Welcoming you back to our lovely... More

Durban, South Africa
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 4, 2013

Having had to stay in Richards Bay overnight we selected this hotel through our travel agent. Fist impressions were not to bad except when we decide to have pre dinner drinks, the bar lady was more interested in messages on her cell than serving, the tv was blaring a zulu sitcom. We moved over to have dinner, what a disaster,... More

Was this review helpful? Yes 1
PHRB01, General Manager at Protea Hotel Richards Bay, responded to this review

Dear Pete E, Many thanks for taking the time to comment about your recent stay at Protea Hotel Richards Bay. Kindly accept my sincere apology for the rather dismal bar and dining experience at our hotel. GUEST feedback is important as it not only allows for us to know when we are doing something right ,but more importantly, when we... More

Durban, South Africa
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 30, 2013

I have used this hotel in the past and always enjoyed staying there. I usually use the Protea Waterfront when in Richards bay but as they were full decided to go back to the Protea Hotel Richards Bay. The rooms are very modern, comfortable and quiet, the work station is good, service is excellent, there are enough sport channels on... More

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tuftyRichardsBay, General Manager at Protea Hotel Richards Bay, responded to this review

Dear David F, We are delighted to receive your positive comments regarding your recent stay at Protea Hotel Richards Bay. GUEST comments are imperative for us to ensure that we have met and exceeded our GUESTS expecations. Your comments are therefore much appreciated and we sincerely hope to have the privilege of Welcoming you back soon to our hotel. Regards... More

Constanta, Romania
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 22, 2013

I've spent couple of days in this hotel last year and it was a very pleasant experience. Pros: Nice quiet location close to the beach, very clean cozy rooms , very good restaurant and last but not the least friendly and professional staff .

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tuftyRichardsBay, General Manager at Protea Hotel Richards Bay, responded to this review

Dear Adrian Cezar P, Thank you for your positive feedback regarding your recent stay at our hotel. Your comments have been shared with the TEAM whom are delighted to know that we have once again managed to show our GUESTS what Protea Hospitality is about i.e. professional, friendly, courteous STAFF coupled with comfortable accommodation and great food. We sincerely hope... More

Richards Bay, South Africa
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 30, 2013

We had a lot of important visitors coming from India to Richards Bay. We had to accommodate them in a place which would provide not only comfortable ambiance but also good Indian food. It is next to impossible to find a place with such a combination in a small place like Richardsbay. On our search we came across Protea. This... More

Was this review helpful? Yes 1
tuftyRichardsBay, General Manager at Protea Hotel Richards Bay, responded to this review

Dear Mr Srivasta and Family, Many thanks for your review. It was our absolute pleasure to host you, your family and your GUESTS. The TEAM and I always endeavour to deliver the best GUEST service and are truly pleased to know that we have done just that. We sincerely hope to have the privilege of Welcoming you back soon. Regards... More

Hawarden, United Kingdom
Contributor
13 reviews 13 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 4, 2012

Spent just the one night at this hotel , staff on reception were good and the room was pleasant enough Hotel bar was good and the wifi areas were comfortable The food in the evening was fantastic and the staff in the restaurant were great Overall a good hotel with very friendly staff

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Manzini, Swaziland
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 13, 2012

Stayed two nights at Protea Hotel. Had very pleasant stay. Very friendly service, great breakfast. Since it was off season the price was also great. The hotel is also a few minutes drive to the beach.

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Additional Information about Protea Hotel Richards Bay

Address: P. O. Box 10105 | Meerensee, Richards Bay 3901, South Africa
Location: South Africa > KwaZulu-Natal > Richards Bay
Price Range (Based on Average Rates): $
Hotel Class:3 star — Protea Hotel Richards Bay 3*
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17 photos of this hotel

Management photos: Courtesy of the property manager

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Amenities

Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Protea Hotel Richards Bay - Gateway to the Tuzi Gazi Coast. Welcome to this unique and inviting retreat, just two hours north of Durban, situated in the diverse city of uMhlathuze, Zululand. Experience the warm friendliness of Richards Bay and its picturesque surroundings, coupled with the relaxed hospitality and convenience of the centrally situated Protea Hotels Richards Bay. Accommodation is comfortable, fully air-conditioned and stylishly decorated, including five suites. Socialising is easy at The Oasis, our intimate ladies bar. Enjoy a refreshing cocktail or dine in our spacious, elegant restaurant, where the tantalizing and varied buffet / carvery is sure to tempt you. Combine the beauty of this warm, lush, subtropical region with the savannah of the many game reserves, Zulu traditionalism with tranquil walks on miles of pristine beaches along the Tuzi Gazi Coast. Protea Hotels Richards Bay - The ideal destination for travelling executives and holiday-makers alike. ... more   less 
Number of rooms
66

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