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All 7 Pietermaritzburg hotels

Redlands Hotel and Lodge

1 George MacFarlane Lane | Wembley, Pietermaritzburg 3206, South Africa
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A recent review
5 of 5 stars Reviewed June 9, 2014
Raj S Warrnambool, Australia
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  • Reviews (31)
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31 people have reviewed this hotel

Traveler rating
    13
    14
    2
    2
    0
See reviews for
4
7
4
12
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
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English first
Warrnambool, Australia
1 review
5 of 5 stars Reviewed June 9, 2014

Great service, good value, very accomodating staff & management. Brenda on reception was very welcoming and informative. The outdoor pool helped to relax me post the Comrades Ultra marathon. The food quality & standard was exceptional and great value. The grounds were immaculately maintained.

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Redlands_Hotel, General Manager at Redlands Hotel and Lodge, responded to this review

Dear Raj. Thank you so much for taking the time to post a review for us on Trip Advisor. I am thrilled that you enjoyed your stay. Congratulations on Comrades. I hope you return next year and that we see each other on the road. Perhaps I will be able to finish under 12 hours this time!!! Regards and best... More

Johannesburg, South Africa
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 9, 2014

Aircon was not working, as button broken. One day no clean towels were left. The fixtures in the bathroom should be tightened and there should be a key in the bedroom doors. The menu at the restaurant is limited when staying for ten days. At breakfast there was no butter for the last three days.

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Pretoria, South Africa
1 review
2 of 5 stars Reviewed June 9, 2014

The Building and Hotel Reception are very nice, but the following regarding the rooms. We stayed in room number 3 and the following issues: 1. Bed linen are torn/Our duvet and pillow covers were badly torn and there were blood stains on the pillow cover. 2. Very very noisy 3. Shower does not work properly. When opening the cold water... More

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Redlands_Hotel, General Manager at Redlands Hotel and Lodge, responded to this review

Dear Peter. Thank you for taking the time to write your review and for taking my call yesterday. The state of the linen was inexcusable and I have taken it up with my housekeeping. The hem had torn and should have been replaced. You asked for additional pillows on the last night and these were taken from the laundry. Unfortunately... More

Durban, South Africa
1 review
5 of 5 stars Reviewed May 14, 2014

The place is excellent. Considering that it is located in town and in a busy office park, one never feel the city vibe. Its like a country place far away. The level of professionalism - staff and quality culinary makes this place the first choice. The room are modern and stylish. Its the best you can get in PMB.

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Auckland, Auckland, New Zealand
Senior Contributor
38 reviews 38 reviews
24 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed April 24, 2014 via mobile

You would have to go a long way to find staff that were more helpful and caring than this team. Everyone from the front desk, restaurant, management and even the accountant, could not have been kinder to us (under our difficult circumstances) than this team. The room we had also had a temporary problem with the hot water, but we... More

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Johannesburg, South Africa
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 14, 2014

I had to request towels 3 times and it took around 40 minutes for them to be brought to me. No hot water - luke warm which also took ages to arrive. Toilet did not flush !!! At all… Sorry but I will not stay here again, nor will I recommend it to anyone else.

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Was this review helpful? Yes 1
Redlands_Hotel, General Manager at Redlands Hotel and Lodge, responded to this review

Thank you for your time in posting this review. I am very sorry that you did not have the experience at Redlands that we strive to give all our guests. There was no excuse for towels not being brought up to the room immediately and I can only apologize for this. Plumbing issues can affect any of us at any... More

Sandton, South Africa
Contributor
13 reviews 13 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 12, 2014 via mobile

I stayed here for work for 3 nights in March. Was pleased to arrive early and allowed to check in early as well as be upgraded to a Library suite for no additional charge. The rooms are good, but the tv channels have very poor signal which could definitely be improved. The wifi worked well and the breakfast and dinner... More

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1 review
4 of 5 stars Reviewed March 19, 2014

Peaceful setting and easily accessible. Attentive and friendly staff. Clean, pleasant and spacious rooms. Great food and whisky selection. Wi-fi access throughout the hotel was a bonus. Will use this hotel next time I am in PMB without hesitation.

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London, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 3, 2014

We stayed for 1 night at Redlands as a stop over en-route to Durban. The hotel is conveniently located on the outskirts of Pietermaritzburg. Our room was quite simple but nicely decorated and well kept, overlooking the pool. We ate our evening meal in the restaurant and the food was quite good. Not too pricey and a good option for... More

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Reading, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 25, 2014

As a repeat customer to Redlands I have not yet had anything to complain about. The service, food and rooms are excellent as is the setting and location. The staff are always friendly and eager to assist.

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Additional Information about Redlands Hotel and Lodge

Address: 1 George MacFarlane Lane | Wembley, Pietermaritzburg 3206, South Africa
Location: South Africa > KwaZulu-Natal > Pietermaritzburg
Price Range (Based on Average Rates): $$
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13 photos of this hotel

Management photos: Courtesy of the property manager

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Dining (4)
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Room/suite (3)
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Hotel & grounds (2)
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Pool/beach area (1)
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Other (4)

Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Official Description (provided by the hotel)
Redlands Hotel and Lodge caters for the discerning corporate traveller, parents visiting school children in the area, tourists wishing to explore the Midlands, intimate weddings and functions. Our restaurant and Club Room are open daily. ... more   less 
Number of rooms
28

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