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Protea Hotel Hilton

4.0 of 5
1 Hilton Avenue | Hilton, Pietermaritzburg 3245, South Africa
Hotel amenities
Protea Hotel Hilton
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28 reviews from our community

    Trip type
Traveler rating
    13
    9
    4
    1
    1
Date Rating
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 28, 2013

We spend two nights 29 30th March. we were pleased with the service and the decor.The staff were helpful and and the manager also very attentive.It had a quaint old world feel.The rooms were comfortable and the bathroom with a separate shower is always an added bonus.The breakfast was good for 4 star standard.We would definitely stay here again.

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ProteaHotels, General Manager at Protea Hotel Hilton, responded to this review
May 2, 2013

Dear intuitive99 Thank you very much for posting such fantastic news regarding your recent stay with us at Protea Hotel Hilton. We strive for service excellence and are glad that we were able to meet your expectations. With our refurbishment having recently taken place, we are proud of our establishment and happy that you enjoyed your room! Thank you for... More

Johannesburg, Gauteng, South Africa
1 review
5 of 5 stars Reviewed April 2, 2013

I spend a lot of time in hotels for work - so I might be a bit blasé when it comes to hotels. But the Hilton and indeed the entire staff from the gm to the reception staff charmed their way into my hart. The old worldly interiors that could so easily become austere makes for a cosy setting. One... More

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ProteaHotels, General Manager at Protea Hotel Hilton, responded to this review
April 8, 2013

Dear Susan B What a very special review! Adding a personal touch to everything we do helps us to create the warm and friendly environment that you experienced during your stay. The classic interior does add a sense of charm to the atmosphere and I am so happy that you felt cozy. As far as the food and service goes,... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed March 21, 2013 via mobile

Stayed fir one night very central and for a business stay for night or two great value even better with a protea card ;) Location is great and setting aswell also close to city centre and malls and vatious restaurants

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ProteaHotels, General Manager at Protea Hotel Hilton, responded to this review
March 25, 2013

Dear Reywoeke4u Thank you so much for the lovely review and for sharing your feedback on what we have to offer on TripAdvisor. We appreciate your valuable comments about the variety of facilities the hotel, and surrounding areas, has to offer. In addition to the unique location near the CBD and restaurants, one can visit the Midlands Meander with the... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 3, 2013

We were on a weeks trip around KZN this was definately the best hotel we stayed at. The rooms are wonderful with the decor in keeping with the properties heritage. The service was friendly and efficient. We will definately stay here again

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ProteaHotels, General Manager at Protea Hotel Hilton, responded to this review
March 5, 2013

Hi Bomber08 Thank you so much for taking the time to post such a lovely comment. It is truly motivating when STAFF has made such an effort to lift standards and it is seen and acknowledged by the GUEST. We are proud of this beautiful hotel and the rich heritage that comes with it. The revamp aimed to maintain the... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 2, 2013

We used this hotel for a one night stop over as part of a few days trip. It was the best of the hotels we stayed at. The rooms are tastefully decorated and a wonderful shower. All staff were friendly and helpful. We will return for sure.

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ProteaHotels, General Manager at Protea Hotel Hilton, responded to this review
March 4, 2013

Hi Bomber08 Thank you so much for taking the time to post such a lovely comment. It is truly motivating when STAFF has made such an effort to lift standards and it is seen and acknowledged by the GUEST. We are proud of this beautiful hotel and the rich heritage that comes with it. The revamp aimed to maintain the... More

Centurion, South Africa
Top Contributor
54 reviews 54 reviews
26 hotel reviews
Reviews in 26 cities Reviews in 26 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed February 4, 2013

2 weeks of pure satisfaction. Had to stay in PMB for 2 weeks for business. I had the most beautifull room. Service was very good. In the evenings it becomes all misty, and then it is very romantic. Enjoyed my time there. Was a bit far dring to CPD everyday. BUt will stay there again, even if I have to... More

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See 2 more reviews by Lynn0416 for Pietermaritzburg
ProteaHotels, General Manager at Protea Hotel Hilton, responded to this review
February 5, 2013

Dear Lynn0416 Thank you kindly for your valued comments. It is great to get positive feedback on our beautiful hotel. The grandeur of the building is unique and just as you mentioned, the setting on a lush, green hill makes all the difference. It is thanks to TripAdvisor reviews and our Hot or Not system that we have just finished... More

Melbourne, Australia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed January 2, 2013

After a rush booking on being selected for the World Masters Road Race cycling final I found this Great Hotel in Hilton run by the Protea Group. The Manager Heather was fantastic in making sure I was able to see a bit of the country before I departed after competing and made me feel right at home. Also special mention... More

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See 2 more reviews by beegee58 for Pietermaritzburg
AnchenHaupt, General Manager at Protea Hotel Hilton, responded to this review
January 4, 2013

Dear beegee58 Reading your review makes me very proud of the TEAM that I work with at the Hotel. Their effort to make you feel at home, welcome you with a smile and show genuine interest in your day to day activities is a true reflection of the GUEST service we offer. I will most certainly congratulate them all individually.... More

Southern England
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 30, 2012

We booked this hotel, just as a simple overnight stop over, travelling from Port Shepstone, to Ladysmith. However, it was surprisingly good. It was a Saturday night, and the hotel was nicely busy We enjoyed a very good buffet dinner, and breakfast. Dinner and room were good value, drinks price in the bar not so good, but that's a minor... More

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HeatherPoulsen, Guest Relations Manager at Protea Hotel Hilton, responded to this review
November 2, 2012

Dear Mark_and_Nicky It is always wonderful to hear that GUESTS’ expectations have been exceeded. Thank you so much for your positive comments and I am very pleased that you enjoyed all of your meals with us. The room you stayed in is the original hotel, and although it’s been beautifully re-vamped, it doesn’t offer the same view as the new... More

London
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed October 19, 2012

After the disappointment of the Protea Hotel in Walvis Bay this place was a more positive experience. It's an older building just off the highway between Johannesburg and Durban, about 60km from Durban. The setting is quite green and the surrounding countryside is hilly. IY's not amazing, but OK.

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HeatherPoulsen, Guest Relations Manager at Protea Hotel Hilton, responded to this review
November 2, 2012

Dear raymondphill Thank you for taking the time to write this review, all reviews are invaluable! The originally property was built in 1936 and serves as one part of the accommodation at Protea Hotel Hilton. I wish I had met you and had the opportunity to take you into the brand new half of the building. We have 55 new... More

darren2802
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 2, 2012

I was interested to see how the renovations had turned out since the Protea Group took over the hotel since I last stayed there when it was just known as "The Hilton Hotel". From the outside it looks quite nice and the interiors have also been done nicely, but in terms of value for money it was not there. The... More

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HeatherPoulsen, Guest Relations Manager at Protea Hotel Hilton, responded to this review
October 9, 2012

Hi darren2802 Thank you for taking the time to review Protea Hotel Hilton on TripAdvisor. The feedback we get helps us determine both our positive and negative aspects of the Hotel, and to improve wherever possible. It is also imperative to us to ensure whether or not we are meeting and exceeding our GUESTS' expectations. With regards to the windows... More

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Additional Information about Protea Hotel Hilton

Address: 1 Hilton Avenue | Hilton, Pietermaritzburg 3245, South Africa
Region: South Africa > KwaZulu-Natal > Pietermaritzburg
Amenities:
Bar/Lounge Free High-Speed Internet Free Parking Kids Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 hotels in Pietermaritzbu...
Price Range: $
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Protea Hotel Hilton - Opulent Elegance in the heart of the Kwa-Zulu Natal Midlands. Situated right on the doorstep of the Midlands Meander, this four star architectural show piece with its imposing Tudor lines, is a must stay for a meandering country charm seeker. Originally established in 1936, the elegant and upmarket hotel boasts all the modern amenities expected from holiday-makers to businessmen alike, making it the first choice for Pietermaritzburg accommodation. When bringing the family don’t forget your tennis rackets. Our on-site tennis court offers a great opportunity for the whole family to have some fun. Win or lose, a quick dip in the pool will calm everyone down and clear the air. Whether for breakfast, lunch or dinner; a visit to our very own Ellingtons Restaurant offers a mouth-watering choice of local cuisine fit for Royalty. We also offer a private dining area for those special occasions or when entertaining clients. Don’t forget about our Cocktail Lounge that is ready to welcome you for pre or post dinner drinks. So for business or pleasure, Protea Hotel Hilton will take care of your needs. ... more   less 
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Protea Hotel Hilton
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