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All 42 Durban hotels

Suncoast Towers

5.0 of 5 Hotel   |   20 Battery Beach Road, Durban 4001, South Africa
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Ranked #3 of 42 Hotels in Durban
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed September 8, 2014
EliscaT Cape Town, Western Cape, South Africa
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180 reviews from our community

Traveler rating
    88
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Suncoast Towers
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Cape Town, Western Cape, South Africa
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 8, 2014

Great hotel, mere steps away from the beach. I've stayed here a couple of times, either alone with my husband or with our two kids along, and this hotel never fails to provide great service, comfortable rooms and friendly staff. Definitely my favourite in Durban!

Was this review helpful? Yes
SuncoastManagement, General Manager at Suncoast Towers, responded to this review

Dear Guest Thank you for taking the time to post a review. It is great to hear that we never fail to deliver to your expectations. We appreciate the compliments regarding the great service, the comfortable rooms and the friendly staff. We look forward welcoming you back. Kind Regards, Adrian Penny More

KwaZulu-Natal, South Africa
1 review
5 of 5 stars Reviewed September 8, 2014

It was my 25th Wedding Anniversary so I decided to surprise my Husband and booked us a night at The Suncoast Hotel. When i did my reservation with Pam, she did ask me what the occasion was, so I mentioned to her that it wasour anniversary. On arrival at reception, the porter was so kind, he took our bags, we... More

Was this review helpful? Yes
SuncoastManagement, General Manager at Suncoast Towers, responded to this review

Dear Guest Thank you for choosing Suncoast Hotels as your anniversary destination! I am delighted to hear that you were completely blown away by the exceptional hospitality shown by all the team members. I look forward to being able to welcome you back to enjoy another memorable stay with us. Warm Regards, Adrian Penny More

Greytown South Africa
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed September 4, 2014

The room was clean and comfortable and the staff at reception was friendly and helpful.The view from the hotel to the ocean was breathtaking and access to the casino was exceptable.I will visit again it was realy a pleasant stay.

Was this review helpful? Yes
SuncoastManagement, General Manager at Suncoast Towers, responded to this review

Dear Guest Thank you for taking the time to provide me with positive feedback following your stay with us. I am delighted that you experienced a wonderful time and that you found everything to your liking. I look forward to welcoming you back to Suncoast Hotels. Kind Regards, Adrian Penny More

Durban, KwaZulu-Natal, South Africa
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 4, 2014

We were booked in at the suncoast towers for the night of our wedding and it was the worst hotel stay ever. It was our honeymoon and we didn't have any special treats or anything sent up to our room. All we got was 2 bottles of appletisers and a plate of sliced fruit. The room was small and very... More

Was this review helpful? Yes 4
SuncoastManagement, General Manager at Suncoast Towers, responded to this review

Dear Guest Thank you very much for choosing to stay at Sunsquare Suncoast Hotel and for taking the time to complete your review. We sincerely apologies that your recent stay with us did not meet your expectations. I tried to make contact with you, but with no avail. I am aware that my Front Office Manager spoke to you and... More

Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 2, 2014

It was an amazing weekend. The room was very clean. We had beautiful gifts for women's day. The gym is also very nice. Pool area was absolutely clean. Easy access to the beach, shops and casino. We took a bus to uShaka marine world at a very nominal fee. It was so exciting, I forgot for a moment I was... More

Was this review helpful? Yes
SuncoastManagement, General Manager at Suncoast Towers, responded to this review

Dear Guest Thank you for posting your wonderful review following your recent stay with us. We appreciate your positive feedback regarding the gifting on Womansday, the cleanliness of the hotel and the easy access to the wide variety of facilities in the Casino complex. We look forward welcoming you back to Suncoast Hotels. Kind Regards, Adrian Penny More

Johannesburg, South Africa
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 2, 2014

Had such a fantastic long weekend! Right on the coast, the best spa we have been to for a couples treatment on the top floor overlooking the waves! A walk to the casino and shops for the evening, so no need to drive. We walked along the promenade and there is lost of free entertainment, but we recommend hiring a... More

Was this review helpful? Yes
SuncoastManagement, General Manager at Suncoast Towers, responded to this review

Dear Guest Thank you very much for choosing to stay at Suncoast Hotels and for taking the time to complete a review. It is great to hear that you enjoyed the facilities and entertainment we have on offer and especially the spa treatments. I hope to see you back at Suncoast Hotels in the near future. Kind Regards, Adrian Penny More

Johannesburg, South Africa
1 review
5 of 5 stars Reviewed September 2, 2014

Enjoyed my stay, its best or nothing and this is the best. I initially had the city facing room and as I was checking in the receptionist advised that she can change my city facing to ocean facing room at a small fee and that was it. The rooms were super clean and the staffs were all smiles and very... More

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
SuncoastManagement, General Manager at Suncoast Towers, responded to this review

Dear Guest Thank you for taking a moment to share your experience and for the positive feedback regarding the cleanliness of the rooms and the frienliness of the team members. I look forward welcoming you back to Suncoast Hotels in the near future. Warm Regards, Adrian Penny More

Johannesburg, South Africa
Top Contributor
54 reviews 54 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed September 1, 2014

This is the first time I have stayed here and I was very pleasantly surprised. Unfortunately this was for business to attend a 3 day conference so did not get an opportunity to sample the pool area etc The location is great as it has its own entrance to the beach walkway, and has a direct passage that leads to... More

Was this review helpful? Yes
SuncoastManagement, General Manager at Suncoast Towers, responded to this review

Dear Guest Thank you for taking the time to complete a review. I am pleased to hear that you had a good first stay with us and hope that there will be many more to come. It is also good to know that you enjoyed the facilities we have on offer. I look forward welcoming you back. Warm Regards, Adrian... More

Johannesburg, South Africa
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 1, 2014

Great location, hotel service needs improvement. The hotel is situated close to the Durban beaches, which are fabulous. the Durban Metro has lovely beach facilites and this is one of the best. Unfortunately, the hotel facilities and staff do not live up to the wonderful setting.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes 2
SuncoastManagement, General Manager at Suncoast Towers, responded to this review

Dear Guest Thank you for taking the time to complete your review. I sincerely apologies that your most recent stay with us did not meet your expectations. I am aware that a member of the management team made contact with you and exchanged contact details for future reference. May I kindly ask that you contact me on your next visit... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 31, 2014

Spent the weekend of 30-31st August 2014 here. Seamless check in/out. Friendly, efficient staff who made our stay exceptionally comfortable. The executive suite was tastefully appointed and fully stocked ( They actually have a bar fridge that they want you to use - its complimentary). The rooms are neat and the call centre dealt with requests super efficiently. Will definitely... More

Was this review helpful? Yes
SuncoastManagement, General Manager at Suncoast Towers, responded to this review

Dear Valued Guest Thank you very much for choosing to stay at Suncoast Towers and for taking the time to complete your review. We appreciate the positive comments regarding the friendly and efficient staff and the fact that you had a comfortable stay. We look forward welcoming you back to enjoy another memorable stay. Kind Regards, Adrian Penny More

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Additional Information about Suncoast Towers

Address: 20 Battery Beach Road, Durban 4001, South Africa
Phone Number:
Location: South Africa > KwaZulu-Natal > Durban
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Suncoast Towers 5*
Number of rooms: 165
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Also Known As:
Suncoast Hotel Durban

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