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All 42 Durban hotels

Suncoast Towers

5.0 of 5 Hotel   |   20 Battery Beach Road, Durban 4001, South Africa
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Ranked #3 of 42 Hotels in Durban
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
siboniso898 Newcastle Kzn
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165 reviews from our community

Traveler rating
    78
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    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Suncoast Towers
See the most recent reviews
Newcastle Kzn
1 review
5 of 5 stars Reviewed 3 weeks ago

the hotel was amazing and comfortable to stay. i really enjoyed to be hosted by the hotel family including the employees. it was a good honor indeed. i appreciated the time i had with you guys, hope to see you soon

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
SuncoastManagement, General Manager at Suncoast Towers, responded to this review

Dear Guest Thank you for taking the time to post a review. I am pleased to hear that you enjoyed your stay with us. We look forward welcoming you back to Suncoast Hotels. Warm Regards, Adrian Penny More

Cape Town, South Africa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I stayed at Suncoast Towers for 3 nights in August - everything was really great - the staff was amazing, the rooms was perfect and all you needed to make your stay comfortable. The breakfast was lovely and the restaurant's meals really good too. No complaints here!

Was this review helpful? Yes 1
SuncoastManagement, General Manager at Suncoast Towers, responded to this review

Dear Guest Thank you for taking a moment to share your experience. I am pleased to hear that you found the staff amazing and the facilities excellent. We are looking forward welcoming you back to Suncoast Hotels. Warm Regards, Adrian Penny More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

When I arrived I was welcomed well and greeted with respect, I was made to relax and admitted, after being given the key of a higher standard I was given the room. The room was so clean with everything I needed, like tv, telephone and others. The location is near the places of interest, like the beach and Moses mabida... More

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes 1
SuncoastManagement, General Manager at Suncoast Towers, responded to this review

Dear Guest Thank you for taking a moment to share your experience. I am pleased to hear that you found the staff friendly and the facilities excellent. We also appreciate the fact that you mentioned the cleanliness of the room, I will share your message with the team. I look forward welcoming you back to Suncoast Hotels in the near... More

1 review
4 of 5 stars Reviewed 4 weeks ago

Check in was a cruise and we were welcomed with a smile. Excelent service, efficient staff. neat clean comfortable room with all requirements. Breakfast was good and lots of choices! Lots of activities available.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
SuncoastManagement, General Manager at Suncoast Towers, responded to this review

Dear Guest Thank you for choosing to stay at Suncoast Hotels and for taking the time to complete your review. We are delighted that you enjoyed your stay and we agree with you - our staff are very special! We look forward welcoming you back to the hotel soon. Kind Regards, Adrian Penny More

Adelaide, Australia
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed September 11, 2014

We stayed here from 1 night before starting a safari. Great room and location overlooking the ocean. The buffet breakfast was just awesome though! Wifi could be improved perhaps, but a great spot to walk down the beach, use the pool or to go for a surf.

Was this review helpful? Yes 1
SuncoastManagement, General Manager at Suncoast Towers, responded to this review

Dear Guest Thank you for taking the time to post a review. We really value your feedback and I was delighted to see that you enjoyed your stay. We look forward welcoming you back to Suncoast Hotels. Warm Regards, Adrian Penny More

Durban, South Africa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 8, 2014

Staff, Reception, Housekeeping Service so polite and accommodating.The food at Jeera was excellent, dinner and breakfast, fantastic. The room was beautiful. Wi-fi connection was not the best. Would definately recommend this hotel to everyone.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes 1
SuncoastManagement, General Manager at Suncoast Towers, responded to this review

Dear Guest Thank you for posting your review following your stay with us at Suncoast Hotels. We appreciate the positive feedback regarding the team members being polite and accommodating. It is also good to hear that you enjoyed our food offerings in Jeera restaurant during breakfast and dinner. We look forward welcoming you back. Kind Regards, Adrian Penny More

Cape Town, Western Cape, South Africa
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 8, 2014

Great hotel, mere steps away from the beach. I've stayed here a couple of times, either alone with my husband or with our two kids along, and this hotel never fails to provide great service, comfortable rooms and friendly staff. Definitely my favourite in Durban!

Was this review helpful? Yes
SuncoastManagement, General Manager at Suncoast Towers, responded to this review

Dear Guest Thank you for taking the time to post a review. It is great to hear that we never fail to deliver to your expectations. We appreciate the compliments regarding the great service, the comfortable rooms and the friendly staff. We look forward welcoming you back. Kind Regards, Adrian Penny More

KwaZulu-Natal, South Africa
1 review
5 of 5 stars Reviewed September 8, 2014

It was my 25th Wedding Anniversary so I decided to surprise my Husband and booked us a night at The Suncoast Hotel. When i did my reservation with Pam, she did ask me what the occasion was, so I mentioned to her that it wasour anniversary. On arrival at reception, the porter was so kind, he took our bags, we... More

Was this review helpful? Yes
SuncoastManagement, General Manager at Suncoast Towers, responded to this review

Dear Guest Thank you for choosing Suncoast Hotels as your anniversary destination! I am delighted to hear that you were completely blown away by the exceptional hospitality shown by all the team members. I look forward to being able to welcome you back to enjoy another memorable stay with us. Warm Regards, Adrian Penny More

Greytown South Africa
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed September 4, 2014

The room was clean and comfortable and the staff at reception was friendly and helpful.The view from the hotel to the ocean was breathtaking and access to the casino was exceptable.I will visit again it was realy a pleasant stay.

Was this review helpful? Yes
SuncoastManagement, General Manager at Suncoast Towers, responded to this review

Dear Guest Thank you for taking the time to provide me with positive feedback following your stay with us. I am delighted that you experienced a wonderful time and that you found everything to your liking. I look forward to welcoming you back to Suncoast Hotels. Kind Regards, Adrian Penny More

Durban, KwaZulu-Natal, South Africa
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 4, 2014

We were booked in at the suncoast towers for the night of our wedding and it was the worst hotel stay ever. It was our honeymoon and we didn't have any special treats or anything sent up to our room. All we got was 2 bottles of appletisers and a plate of sliced fruit. The room was small and very... More

Was this review helpful? Yes 4
SuncoastManagement, General Manager at Suncoast Towers, responded to this review

Dear Guest Thank you very much for choosing to stay at Sunsquare Suncoast Hotel and for taking the time to complete your review. We sincerely apologies that your recent stay with us did not meet your expectations. I tried to make contact with you, but with no avail. I am aware that my Front Office Manager spoke to you and... More

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Additional Information about Suncoast Towers

Address: 20 Battery Beach Road, Durban 4001, South Africa
Phone Number:
Location: South Africa > KwaZulu-Natal > Durban
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Suncoast Towers 5*
Number of rooms: 165
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Also Known As:
Suncoast Hotel Durban

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