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Suncoast Towers

#5 of 43 Hotels in Durban
Certificate of Excellence
5.0 of 5
Hotel website
20 Battery Beach Road, Durban 4001, South Africa
Suncoast Towers
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Ranked #5 of 43 Hotels in Durban
Certificate of Excellence
A recent review
5 of 5 stars reviewed 1 week ago
982rm DURBAN
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227 reviews from our community

Traveler rating
    107
    73
    28
    9
    10
See reviews for
35
73
18
83
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
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  • All months
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    (64)
  • Jun-Aug only
    (51)
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    (54)
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    (58)
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DURBAN
1 review
5 of 5 stars Reviewed 1 week ago

My husband stayed one night in Suncoast Towers since we were booked for Madame Zingara show and did not want to drive back late night. What a pleasant stay. From booking the venue to checkout, we were treated with much respect and love. Although we were privileged to enjoy a pensioner's discount, we were treated like royalty. Check in was... More 

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Durban
1 review
4 of 5 stars Reviewed 1 week ago

Booked into The Suncoast Towers for just one night and had a great stay. Initially booked an executive suite with a balcony but unfortunately they had no balcony rooms so they bumped me up to a Junior suite which more spacious. The staff was great, offering drinks and wine on entry. Quick check in and before we knew it, we... More 

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Nairobi, Kenya
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a great hotel that is by the beach. Our check in was smooth, very friendly staff. Our rooms were lovely, clean and spacious. We got rooms on the 4th floor facing the ocean, and we had such a perfect view! Breakfast was amazing with quite a variety to choose from. There was a great barman at the bar... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Modern classic..lunch packs are prepared on school days for my kids without even a request..its family comfort approach makes my family happy an at home..excellence an modern decor:-) :-) food is great Pampering Spa an the best in pool lounging

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Top Contributor
107 reviews 107 reviews
29 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

From the moment you walk in you are made to feel welcome. The staff at the front desk are very helpful and freandly and I felt this every where in the hotel. The hotel manager is also very visible and can been seen constantly around the hotel greeting guests and asking them if they are enjoying there stay. He was... More 

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Cape Town Central, South Africa
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The GM, Adrian Penny, is very interactive with the guests and it is very welcoming. Palvi and her team are amazing. What ever your requirements, they aim to please. I have been staying at this hotel for more that 8 years and I highly recommend this hotel.

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Johannesburg, South Africa
2 reviews
3 of 5 stars Reviewed 3 weeks ago

Quite an uncomfortable stay - The room had a damp toilet floor, leaking shower door, uncomfortable pillows & dirty crockery at the breakfast buffet. There is definitely room for improvement here. April 2015

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Johannesburg, South Africa
Contributor
18 reviews 18 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This hotel has embraces what hospitality is and the staff aim to make your stay as enjoyable as possible by meeting and exceeding your expectations. I would like to personally commend Palvy for her great hospitality and going the extra mile to prepare a goodie bag with energy bars, water and a small towel for me due to my participation... More 

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Johannesburg, South Africa
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Was extremely let down and dissapointed at the service received at the hotel and lack of urgency from the staff. We arrived on the 25th April, when we wanted to go to bed I noticed the linen was soiled (poo) and then noticed the room was not clean at all. It was covered with dust, I took photos. I immidiately... More 

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Liverpool, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I spent 7 nights at this hotel in April 2015 with my wife. The hotel gets 9 out of ten but falls short in a few areas. 1.The bar closing time is apparently officially 10pm but some nights they stick to this and others serve past 11pm. I have never stayed in a hotel that closes its bar to residents... More 

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes 1
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