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Suncoast Towers

#5 of 43 Hotels in Durban
Certificate of Excellence
5.0 of 5
Hotel website
20 Battery Beach Road, Durban 4001, South Africa
Suncoast Towers
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Ranked #5 of 43 Hotels in Durban
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Shawn S
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217 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
27 reviews 27 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Not often that I rate a hotel casino complex high. However it has to be said that the Suncoast is amongst the best hotels in Durban. We stayed in 2 junior suites but no luxury was spared. Attention to detail has been excellent right down to a fruit tray with wine on our arrival for both rooms. The service in... More 

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SuncoastManagement, Manager at Suncoast Towers, responded to this review

Dear Guest I am delighted to hear that you were completely blown away by the exceptional hopsitality shown by the team. We look forward welcoming you back soon for other memorable moments at Suncoast Hotels. Warm Regards, Werner du Preez Deputy General Manager More 

Johannesburg, South Africa
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The service levels in this establishment are of the highest standard. Everything was TOP NOTCH. From the General Manager, Adrian Penny, who sets the tone and tempo (& who is extremely "hands on") and does the "menial" jobs [helping to remove used cutlery at meal times - exceptional!], that one would not see many other GM's doing, down to the... More 

Review collected in partnership with Tsogo Sun Hotels

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SuncoastManagement, Manager at Suncoast Towers, responded to this review

Dear Guest Thank you for taking the time to post a review. I am so delighted you enjoyed your stay. Our staff are our biggest asset and we pride ourselves in delivering intuative professional service. We look forward welcoming you back to Suncoast Hotels! Warm Regards, Werner du Preez Deputy General Manager More 

Pietermaritzburg
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I was booked in for 2 days. I could not fault the service in any way. The staff were friendly, efficient and very helpful. The accommodation was very comfortable. The situation is perfect- right on the beach ,the casino in the same complex with several restaurants to choose from. Altogether a great stay. I would highly recommend this venue.

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New Delhi, India
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Situated on the North side of the South Beach of the Durban's famous "The Golden Mile" Sun Coast Towers Hotel or SunSquare Sun Coast Hotel's location is outstanding with the - Sun Coast Casino, the Moses Mabhida FIFA 2010 World Cup Stadium on one side and the entire stretch towards the South of the Golden Mile on the other side.... More 

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London, United Kingdom
Top Contributor
89 reviews 89 reviews
34 hotel reviews
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Staff at the hotel were welcoming and friendly throughout my 3 night stay. It is they who made my stay particularly enjoyable. The room itself was adequate - small but clean and comfy. The ocean view was excellent. If you stay, it is certainly worth ensuring that you get an ocean view, even if it costs a little more. Although,... More 

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Contributor
16 reviews 16 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Awesome rooms with good bathroom. Space is a constraint though. Best feature is the view of sea form your room, the breeze and the pleasant sound from sea. The view becomes exponentially good on full moon night. Breakfast buffet is also amazing.

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1 review
5 of 5 stars Reviewed 4 weeks ago

Awesome staff always helpful the place is very entertaining lots of stuff to do.....just an amazing atmosphere definitely a place to relax and have a good time. Looking forward to my next visit.....;)

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Scottburgh, South Africa
Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

From our arrival to departure, we couldn't fault anything. The staff made us feel so special and nothing was too much for them to do for us. Knowing that we were going to a show at Moses Mabida Stadium, together with other guests, the hotel organised a minibus to take and fetch us, just as an additional courtesy. The worst... More 

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Durban, KwaZulu-Natal, South Africa
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

Excellent anbience and decor. Very relaxing and superb environment to spend a weekend away from home. However the non-smoking room I had was stale, musty smelling which gave me a subsequent chest infection. Greater care is needed in ventilating the room between guests.

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Standerton
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

A perfect stop over to have fun in the sun and sand. The access to the sea, the casino and the entertainment area from the hotel is very cleverly designed, just a walk away. The hotel is surrounded with many activities that give you the opportunity to see the people of Durban. Very comfortable with good security for 50+ couples... More 

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