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All 42 Durban hotels

Suncoast Towers

5.0 of 5 Hotel   |   20 Battery Beach Road, Durban 4001, South Africa
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Ranked #3 of 42 Hotels in Durban
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
358faraim Nelspruit, South Africa
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182 reviews from our community

Traveler rating
    89
    55
    24
    9
    5
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27
58
16
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Nelspruit, South Africa
1 review
5 of 5 stars Reviewed 4 days ago NEW

This venue is a pleasure to visit. It is one of few venues that I can truly say are therapeutic. I can enjoy a good rest and awaken refreshed by the high quality service. I can be nourished by the healthy food choices on offer and attend to business within minutes of the venue. The staff are extremely attentive to... More 

Review collected in partnership with Tsogo Sun Hotels

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Kempton Park, South Africa
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

One will always get service excellence at this strategically located hotel (within walking distance to the beach and casino with a varied selection of restaurants to choose from) which gives one an experience of a lifetime!

Review collected in partnership with Tsogo Sun Hotels

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SuncoastManagement, General Manager at Suncoast Towers, responded to this review

Dear Guest Thank you for taking the time to post a review. I am delighted to hear that you are completely blown away by the exceptional service and hospitality shown by all the staff. We are looking forward welcoming you home again! Warm Regards, Adrian Penny More 

770jeb
1 review
5 of 5 stars Reviewed November 17, 2014

I stayed here 2 nights and the service was fantastic, the food and wine amazing and the best massage I have ever had in the spa overlooking the ocean. The room was lovely decor and a huge bathroom a big bath and huge shower. The bed was the most comfortable I have slept in

Review collected in partnership with Tsogo Sun Hotels

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SuncoastManagement, General Manager at Suncoast Towers, responded to this review

Dear Guest Thank you for posting a review and for the great feedback. We are glad to hear that you enjoyed your stay so much and experienced good service, especialy mentioning the massage in the spa and the comfortable bed. We look forward welcoming you back to Suncoast Hotels. Kind Regards, Adrian Penny More 

Perth, Australia
1 review
5 of 5 stars Reviewed November 16, 2014

What a fantastic hotel- Adrian was so warm and welcoming and we were made to feel so special on arrival. He looked after us so well and made our stay really memorable. The room was so spacious with amazing views.The Indian Curry Lunch was delicious. I had one of the best back massages I've ever had. Highly recommend staying at... More 

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
SuncoastManagement, General Manager at Suncoast Towers, responded to this review

Dear Guest Thank you for making Suncoast Towers your choice of accommodation and for providing us with positive feedback. I am glad to hear that you had a memorable stay and that the spacious rooms, thye view and the fantastic massage at our lovely spa contributed to your great stay. We hope to see you soon. Kind Regards, Adrian Penny More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 11, 2014

Suncoast Towers provided accommodation for our Music at the Lake concert, but looking after world renowned musicians Johnny Clegg and Ladysmith Black Mambazo. Palvi and her team were superb and looked after the groups with pride and enthusiasm, with an attention to detail. Perfect hotel on Durbans Golden Mile!

Was this review helpful? Yes 1
SuncoastManagement, General Manager at Suncoast Towers, responded to this review

Dear STUBERRY1 Thank you for taking the time to post a review. It was indeed our pleasure to take care of Mr. Johnny Clegg and Ladysmith Black Mambazo during their stay - we were proud and enthusiastic doing so. We are looking forward to welcome back these world renowned stars with us. Warm Regards, Adrian Penny More 

Bangkok, Thailand
Top Contributor
195 reviews 195 reviews
84 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed November 10, 2014

Its great location closer to the beach and casino.The hospitality was too good but the rooms were not worth mentioning, not impressive for the star rating althogh it was neat and clean its layout with split bath is not desirable .

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SuncoastManagement, General Manager at Suncoast Towers, responded to this review

Dear Guest Thank you for taking the time to post a review and for the feedback. We are glad to hear that you experienced exceptional hospitality. Please note that we have two different room type deliveries on the property. We have Sunsquare Suncoast delivery with smaller rooms and the other delivery is Suncoast Towers which is the more luxurious component... More 

Durban, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 7, 2014 via mobile

Hi, checked in for one night on 2 November to destress after my exam. What a lovely experience! Beautiful room, excellent service from staff. You can do everything or just nothing at all....It just depends on your mood. ...overall, such a relaxing time.

Was this review helpful? Yes 1
SuncoastManagement, General Manager at Suncoast Towers, responded to this review

Dear Guest Thank you so much for taking the time to post a review and for providing us with positive feedback. We are glad to hear that you enjoyed your stay and that you think the staff are friendly and the service good. We look forward welcoming you back for another relaxing experience. Kind Regards, Adrian Penny More 

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 5, 2014

While this hotel is nice and convenient for our business needs the one thing that gets me is the "SOFT"pillows. WE have been using he hotel for 18 months now for business and everytime our crew complain about the soft soft pillows. You put your head down and you may as well not have a pillow at all. When you... More 

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SuncoastManagement, Manager at Suncoast Towers, responded to this review

Dear Guest Thank you for taking the time to post a review. I am so sorry to hear that your recent stay with us was not satisfactory to your needs. We took note of your comment regarding the pillows and will investigate the matter. We normally receive great feedback on the quality and comfort of our pillows and mattresses. We... More 

Durban
1 review
5 of 5 stars Reviewed November 2, 2014

We took the Suncoast Towers as an option because of location and it was for the purpose of celebrating my wifes birthday. We we're treated quiet nicely and the staff we're very welcoming. We will surely stay with Suncoast Towers again when the goings are good. I would also like to thank the Entire Team for making this birthday one... More 

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
SuncoastManagement, General Manager at Suncoast Towers, responded to this review

Dear Guest Thank you for taking the time to post a review and for choosing Suncoast Towers as your birthday celebration destination. We look forward welcoming you back to Suncoast Hotels. Warm Regards, Adrian Penny More 

Jakarta, Indonesia
Top Contributor
76 reviews 76 reviews
37 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed November 2, 2014 via mobile

7 night stay at the towers. The most appealing for me was the uncrouded atmosphere, the quick access from the parking area to the small lobby to the room, the unobstructed view across the ocean and Durban beachfront, proper coffee in the room and the most comfortable hotel bed I have ever had. It suited me perfectly as I was... More 

Was this review helpful? Yes
SuncoastManagement, General Manager at Suncoast Towers, responded to this review

Dear Guest Thank you for choosing to stay at Suncoast Hotels and for taking the time to complete your review. My apologies that your recent stay with us did not meet your expectations. I can assure you that we will address all the issues raised by you to prevent similar incidents from happening in future. We greatly appreciate any comments... More 

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Additional Information about Suncoast Towers

Address: 20 Battery Beach Road, Durban 4001, South Africa
Phone Number:
Location: South Africa > KwaZulu-Natal > Durban
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Suncoast Towers 5*
Number of rooms: 165
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, TripOnline SA, Despegar.com, Odigeo and South African Hotels so you can book your Suncoast Towers reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Suncoast Hotel Durban
Hotel Style:
#1 Business Hotel in Durban
#1 On the Beach Hotel in Durban
#1 Spa Hotel in Durban
#2 Luxury Hotel in Durban

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