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All 43 Durban hotels

Suncoast Towers

5.0 of 5 Hotel   |   20 Battery Beach Road, Durban 4001, South Africa
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Ranked #5 of 43 hotels in Durban
Certificate of Excellence 2014
A recent review
  • Reviews (125)
  • Photos (56)
  • Amenities
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  • Room tips (35)
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125 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
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English first
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We spent the weekend as a couple celebrating our 3rd Wedding Anniversary and it was the perfect romantic getaway. The rooms are ultra modern and we had a gorgeous sea-facing room. The easy walking access to the Suncoast Casino complex is great, we partied the night away at Cafe vacca matta, we were also able to visit the beach at... More

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1 review
4 of 5 stars Reviewed 4 days ago NEW via mobile

The hotel is clean and tidy. It is slightly dated but I believe there are plans for an upgrade. Initially we were disappointed in the configuration of our room, which we addressed with the management who were very accommodating. The following morning we were moved to a far better room which suited us. Adjacent to the Casino and various eating... More

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Johannesburg, South Africa
4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed 1 week ago

Spent 3 nights at the Sunsquare in Durban. The room was too small. Bed & toilet separated by a glass cubicle. You can hear everything another person does in the "little" room. And you can't even listen to the TV while the other person is showering because of the water sound. The only reason I stayed longer than 1 night... More

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Perth, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Best hotel yet with exceptional service. Staff were very welcoming and the room and view itself was amazing.Breakfast was also good with variety.Cant wait to be back. I have stayed in a few hotels in Durban since April and honestly never had better service from the staff like i had at Suncoast Towers. Well done and thank you :)

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Johannesburg, South Africa
1 review
1 of 5 stars Reviewed 2 weeks ago

Disgusted with the staff attitude and absence of any senior management in the hotel when required. Every request to see a senior manager was met with a "busy", "not here" or "unavailable". Perhaps the staff could be taught to exercise judgement and logic instead of having a "by the book" mentality.

Review collected in partnership with Tsogo Sun Hotels

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SuncoastManagement, Manager at Suncoast Towers, responded to this review

Dear Aakil M, Thank you for your review. However, we are sorry that you did not get an opportunity to stay with us at Suncoast. You have been contacted directly by management to resolve your concerns. I trust you have received the feedback you needed. Kind Regards, Management Team. NB: When booking on-line with a credit card, the card must... More

Top Contributor
104 reviews 104 reviews
37 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel for a week and thoroughly enjoyed our stay. Our room was expansive with a lovely view to the south, down the beach. We found the reception staff to always be cheery and helpful. The amentities were top grade. The pool area is well tended and a lovely spot to relax - service at the pool... More

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Centurion, South Africa
1 review
4 of 5 stars Reviewed 3 weeks ago

Please include in your training too housekeeping, to check all electricity equipment. Make sure that the manual to operate the phone (including important numbers)and the TV are also still in the room, and what does the hotel offer and times of breakfast, lunch and dinner. Thank you for the the communication letters we received in our room due to difficulties... More

Review collected in partnership with Tsogo Sun Hotels

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Pretoria, South Africa
1 review
4 of 5 stars Reviewed 3 weeks ago

My stay was short - therefore no comments. The hotel is ideally located for business meetings in Durban city centre. Booking in and out was very efficient. Staff were friendly. This is my preferred accommodation venue in Durban.

Review collected in partnership with Tsogo Sun Hotels

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cape town
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We recently spent 3 nights here whilst in Durban on business. The staff were just amazing. We felt so welcome and really enjoyed our stay. The restaurant in the hotel is brilliant. The first 2 nights we had spicy food. The third night we took steak and game fish. Simply superb. Great job to all the staff. We will absolutely... More

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Brackenfell, South Africa
1 review
5 of 5 stars Reviewed June 6, 2014

I was very fortunate to select the Suncoast Towers as my hotel of choice for the weekend of the Comrades Marathon. When I arrived at the hotel Saturday at 1 I was greeted by very friendly front desk staff. I was allocated a spotless clean and freshly smelling room. Due to the closeness to the Casino and Restaurant area it... More

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Additional Information about Suncoast Towers

Address: 20 Battery Beach Road, Durban 4001, South Africa
Phone Number:
Location: South Africa > KwaZulu-Natal > Durban
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Suncoast Towers 5*
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Also Known As:
Suncoast Hotel Durban

56 photos of this hotel

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All traveler photos (39)
Hotel & grounds (9)
Room/suite (11)
Bathroom (2)
Pool/beach area (6)
Family/play areas (1)
Dining (1)
View from room (3)
Other (6)

Management photos: Courtesy of the property manager

All management photos (18)
Hotel & grounds (7)
Room/suite (5)
Pool/beach area (2)
Other (4)


Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Spa Hotel in Durban #2 On the Beach Hotel in Durban #3 Luxury Hotel in Durban #7 Business Hotel in Durban
Hotel Class
Official Description (provided by the hotel)
Located at the pulse of Durban’s Golden Mile, the SunCoast Hotel and Towers offers everything a discerning traveller could need: beach views, a casino, excellent service and every modern convenience possible. Unwind on the private pool deck, get a facial at the spa or enjoy a private meal overlooking in the ocean in a luxurious room. This contemporary hotel is Durban’ s ideal getaway spot for all types of travellers. ... more   less 
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