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Three Cities Riverside Hotel

10 Kenneth Kaunda Road | PO Box 35523, Durban 4001, South Africa
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Three Cities Riverside Hotel
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Ranked #19 of 43 Hotels in Durban
A recent review
4 of 5 stars reviewed 1 week ago
Bobby T
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82 reviews from our community

Traveler rating
    12
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    22
    16
    5
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15
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Senior Contributor
30 reviews 30 reviews
4 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

Recently visited with my wife. Had our room upgraded to a 3 bedroom because of renovation. Great room, but the air conditioner was not working as well as it should have. Had a balcony, and tea/coffee restocked every day. The room service was good and cleaning services good and timely. There is a pool as well as meals available downstairs,... More 

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Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Somehow our online reservation was 'lost' which was embarassing for us as our friends could not book in until we arrived. The Manager sorted the problem once we arrived and apologised. Breakfast - average.

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Johannesburg
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 weeks ago

No longer a nice trendy hotel. Shower not cleaned properely, pool area was disgusting. Parking is a problem because the general public frequent a pub on the property. The reception staff are not interested in addressing the state of the shower.

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Pietermaritzburg, South Africa
Contributor
15 reviews 15 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed 2 nights and were very impressed with the room that overlooked the pool. Somebody, however, started playing music and singing at the restaurant and the sound was too loud for us to hear the tv in our room. Luckily they stopped around 9 o'clock, so we did get to rest a little - which was why we there... More 

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Johannesburg, Gauteng, South Africa
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I stayed at the hotel for leisure. I was with my husband and 5 month old baby. We received a room facing the pool which was not in our favour. The noise levels were extremely high until early hours of the morning. This was caused by other patrons. Needless to say i didnt catch up on much needed rest. The... More 

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Johannesburg, South Africa
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

We booked three rooms . They were all absolutely perfect. Clean, comfortable and spacious with bath and separate shower. Mine overlooked the river and the Moses Mhabida which was lit up on the night. Reception staff efficient and curteous both at arrival and departure. Unfortunately the restaurant is a completely different story. Staff were shabbily dressed, unsmiling and well... just... More 

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Cape Town, South Africa
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Due to regular business travel to Durban, I often ends up staying at this hotel (by no choice of mine) The rooms are in a terrible state. The one I'm staying in currently has a very old "stand in bath" type of shower with grouting cracking or missing between bathroom tiles. Although the room is air-conditioned, it is too noisy... More 

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Johannesburg, South Africa
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed February 16, 2015

I recently stayed at the Three Cities Riverside Hotel with a friend, and I was very disappointed. The weekend was ruined by a house full of political people who shouted in the hall ways,smoked in the rooms and you could smell it throughout the floor, ate everything at breakfast which then was not replenished, and were constantly noisy, rowdy and... More 

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Cape Town, South Africa
2 reviews
5 of 5 stars Reviewed January 27, 2015

My husband and I have stayed at the Riverside several times and we always find it clean, comfortable and extremely good value. The recently refurbished rooms are tastefully decorated with very comfortable beds and good linen. Lovely showers with powerful spray. Staff are friendly and helpful, especially the front desk team. All in all a tranquil and affordable escape from... More 

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Krugersdorp, South Africa
Contributor
14 reviews 14 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 22, 2015

My overall experience with Riverside hotel was absolutely amazing. From making the reservation to check-out. The staff were friendly and helpful, rooms were spacious and clean and the food was well presented and delicious! I would recommend this hotel to any business and leisure travelers.

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