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All 43 Durban hotels

Riverside Hotel

4.0 of 5 Hotel   |   10 Kenneth Kaunda Road | PO Box 35523, Durban 4001, South Africa
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Riverside Hotel
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41%
Ranked #28 of 43 hotels in Durban
A recent review
5 of 5 stars reviewed 4 weeks ago
mitchellreddy Johannesburg, South Africa
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53 people have reviewed this hotel

Traveler rating
    7
    15
    12
    14
    5
See reviews for
7
10
4
25
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Johannesburg, South Africa
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I had a great time with my family. room were to the T. Reception and reservations was very helpful. Pool was clean and well maintained. Service was great all round. Location and view is excellent. i would recommend Riverside Hotel and Spa to all my colleagues and family visiting Durban. Keep up the good standard guys.

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Kanoneiland
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 15, 2014

I have never received such bad sevice at a hotel reception desk, I haven't even seen the room yet, but will report again, they also sent my friends to a room where there were still people in...... The outside bar area was also in shambles, with no change available

Was this review helpful? Yes 2
Johannesburg, South Africa
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 6, 2014

I've been to this hotel twice and I see it as good value for money, but it needs a few tweaks. Room is a bit pricey, but which hotel room service is not? But I must add, the food arrived in record time and was lovely. Reception and hallways are VERY hot!! Where's the air-conditioning?? Rooms are nice and big... More

Was this review helpful? Yes 1
Cape Town
Top Contributor
54 reviews 54 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 15, 2014

The things which I remember of my stay where:- 1) excellant service, Solomon went out of his way to make our stay comfortable. 2) brilliant food, the curry was authentic Durban style 3) great location, centrally located to both the south and north coast 4) comfortable rooms 5) relaxing pool side, great place to have cocktails until late in the... More

Was this review helpful? Yes 1
Johannesburg, South Africa
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 13, 2014

Great value for money for a family room. Room was nice a big with two double beds. Dinner service was terrible, we got attitude from the waitress after waiting for 20 minutes and decided to leave the restaurant as no food was coming out. Drinks orders also slow. By comparison, the day time service around the pool area was great,... More

Was this review helpful? Yes 1
Cobh, Ireland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 30, 2013

Stayed there on a business trip in May. Over the years have stayed there at least 12 times as the location is very suitable to business contacts. Most recent visit was after a break of several years so i was rather dissappointed to see a significant slippage in the standards which I had been accustomed to. The room had a... More

Was this review helpful? Yes 2
Cape Town Central, South Africa
Top Contributor
86 reviews 86 reviews
50 hotel reviews
108 helpful votes 108 helpful votes
2 of 5 stars Reviewed December 30, 2013

For some or other reason I have always been wanting to stay at this hotel. Finally got the chance in December when I travelled with my family. What a great disappointment it was. We did a booking via a web booking site and sent a special request with regards to our child who would be sharing the room. Upon our... More

Was this review helpful? Yes 2
Harare, Zimbabwe
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 29, 2013

First off all the room i got was far from the one i got. I was told the ones i had booked were all taken, even though i had booked in september for christmas and paid a deposit. For the five nights i stayed there (because i could not find alternative accomodation) our sheets were not changed despite repeated complaints... More

Was this review helpful? Yes 1
DURBAN
Contributor
15 reviews 15 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 17, 2013

I did not stay at this hotel, but had a quick business lunch. The restaurant was very quiet with only 2 other tables also seemingly doing business. I had a salad with steak and blue cheese which was well priced, portion was good and it was tasty. I do however feel the service was lacking. There was no salt on... More

Was this review helpful? Yes 1
Top Contributor
97 reviews 97 reviews
25 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed October 10, 2013 via mobile

I was horrified by this hotel. On arrival in my room I noticed my bathroom was not cleaned. And the bath and toilet was really very, very dirty. There was no two point plug in the room and on going to the reception it took them a while to find a plug that works. Service in the breakfast room was... More

Was this review helpful? Yes 1

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Additional Information about Riverside Hotel

Also Known As:
Riverside Hotel Durban
Address: 10 Kenneth Kaunda Road | PO Box 35523, Durban 4001, South Africa
Location: South Africa > KwaZulu-Natal > Durban
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#11 Luxury Hotel in Durban
Price Range (Based on Average Rates): $
Hotel Class:4 star — Riverside Hotel 4*
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