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All 43 Durban hotels

Royal Hotel

4.0 of 5 Hotel   |   267 Smith Street, Durban 4000, South Africa
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Ranked #30 of 43 hotels in Durban
A recent review
3 of 5 stars Reviewed May 30, 2014
WillyJozie WillyJozie
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56 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • German first
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English first
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed May 30, 2014

While living and working in Durban up until the end of 1991, I enjoyed many pleasurable business and private occasions at this then popular hotel. The venues of note were the Top 'O the Royal,a cocktail bar with impressive views of the harbour, now office space. The Pool Deck provided drinks and light meals to residents and walk-in patrons.The Royal... More

Was this review helpful? Yes 3
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed May 30, 2014

Due to fond memories of The Royal Hotel in Durban, we decided to visit it again during our recent visit to this city. What a disappointment it was. The hotel is being poorly kept and managed; the classy and classic decor had been changed to poor style kitsch interior. The once perfect memorable cuisine in now bland everyday stuff. The... More

Was this review helpful? Yes 3
Cape Town South Africa
1 review
5 of 5 stars Reviewed April 16, 2014

We had a Excellent time at the Royal. We had a Beautiful Room over looking the Habour. We went on a Cruise Ship and it was Close the the Habour and central for site seeing. The transport system Buses services is very good and economical and all the site seeing destination close by.

Review collected in partnership with Skoosh

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Cranbourne, Australia
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 26, 2014

Hotel is not in the part of town that you really want to be staying in. Thou in saying that, I did walk around, during the day only, and had no problems and felt safe enough. The hotel advertises wi-fi, but charges extra for that. The gym is no longer, the sauna and spa are also extras, and the pool... More

Was this review helpful? Yes 1
Johannesburg, South Africa
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 15, 2014

We stayed over in peak period and honestly this was the best value for money stay we had in Durban. The room had great harbour views and the staff were friendly. The cleaning staff were very competent and helpful. Under new management the Hotel is being revamped and it is improving. The room we stayed in was Huge with a... More

Was this review helpful? Yes 2
Cape Town Central, South Africa
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 8, 2014

This used to be the hotel to stay at, the welcoming top hatted doorman, when that was missing I should have known. The rooms were clean, but the plumbing in the two rooms we had booked both needed attention, not serious, but this is four stars, the A/C, what A/C. Dinner was a disappointment. Breakfast started well with a fairly... More

Was this review helpful? Yes 5
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 28, 2013

We decided to spend a few days in Durban before the Christmas holiday makers flooded the area and wanting a view of the harbor, we booked in at the Royal. It's a four star hotel that was once graced by Queen Elizabeth herself. She's a grand olde dame that hints at a luxuriant past that is fast fading into the... More

Was this review helpful? Yes 1
Johannesburg, South Africa
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 16, 2013

This is honestly the worst 4 star hotel I have ever encountered. It was beyond terrible: - decor/furniture & fittings looked like it hadn't been changed in 20 years - multiple stains on the carpets - still had a 20" Nokia CRT TV (the relic belongs in a museum) - no extractor fans in bathrooms so the entire floor smells... More

Was this review helpful? Yes 3
Durban, South Africa
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 30, 2013

i had a guest from North Africa come to visit and put him in the Royal Hotel! The Price for his four day stay was very good! compared to the other hotels in durban! service was good, with a great welcome. Suite was great!

Was this review helpful? Yes 1
Durban South Africa
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 19, 2013

Having stayed at the Royal many years ago, I had wonderful memories of this special landmark of Durban. We were impressed with the friendly staff and our room had great beds and pillows and a lovely view too. Breakfast was adequate but the hotel lacks atmosphere.... perhaps this is due to the fact that it was a Saturday night..Some of... More

Was this review helpful? Yes 2
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Additional Information about Royal Hotel

Address: 267 Smith Street, Durban 4000, South Africa
Location: South Africa > KwaZulu-Natal > Durban
Price Range (Based on Average Rates): $
Hotel Class:4 star — Royal Hotel 4*
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Also Known As:
Royal Hotel Durban

13 photos of this hotel

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Room/suite (1)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style
#4 Spa Hotel in Durban #12 Luxury Hotel in Durban
Hotel Class
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