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City Lodge Hotel Durban

Cnr Silvester Ntuli and K.E. Masinga, Durban 4056, South Africa
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City Lodge Hotel Durban
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City Lodge Hotel Durban
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68 reviews from our community

Traveler rating
    18
    33
    14
    1
    2
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4
7
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36
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Port St Francis, South Africa
Contributor
12 reviews 12 reviews
6 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed March 17, 2015

We stayed at the City Lodge Durban for 3 nights before boarding the MSC Opera for a 4 night cruise to Mozambique. The location was perfect for us as the hotel is close to the beachfront but because it is set two streets back, it is a lot quieter. The staff were very friendly and helpful, the room was comfortable... More 

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Angus M, Public Relations Manager at City Lodge Hotel Durban, responded to this review

Thank you for the constructive review! We are glad to hear that you had a great stay with us and found all of our facilities to be of top quality and standards. We are very sorry to hear about your experience regarding driving through Durban, but glad that everything turned out for the best! We hope your cruise went well,... More 

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 21, 2015

I've found myself in Durban, South Africa again this year. This time I'm staying at the City Lodge down by North Beach. The restaurant has a good breakfast of eggs cooked to order, meats, cheeses, juices, breads with jam or honey, and average coffee. The dinner options are decent and the drink selection at the bar has a variety for... More 

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Angus M, Public Relations Manager at City Lodge Hotel Durban, responded to this review

Hi Matthew, Thank you for the great review! We pride ourselves in our breakfasts and hospitality so your positive words are a great reinforcement of this! We will, however, also take into consideration your suggestion with regards to the location of the power outlets next time the hotel gets a refurbishment. Thanks again for your support. Kind Regards More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 30, 2014

Myself and family spent 8 days in this hotel. It's not the cleanest hotel around. We stayed in the family room which is very small. This hotel really needs a upgrade to its bathrooms and furniture. The pool was the best thing at the hotel for us. The staff are not to helpful so don't bother with asking for anything... More 

Was this review helpful? Yes 1
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 22, 2014

Found ourselves in Durbs again...on business this time. We were interviewing domestics for our new project and needed somewhere 2 stay quite quickly.... Only 1 place that will be then...yep.... City Lodge. Excellent service...comfortable rooms. .. good wholesome foods...inexpensive too. What more can anyone ask for......then... just a 2 min walk to the beach for a quick dip before we... More 

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Angus M, Public Relations Manager at City Lodge Hotel Durban, responded to this review

We thank you for the fantastic review. We're thrilled to find that you enjoyed your stay with us in Durban and that we're your go-to hotel when you're here. It's great that you enjoyed excellent service from our staff, as well as the standard of the rooms. We're also glad to hear that you found us to be good value... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 19, 2014

Nice hotel with a beautiful scene from your room facing the ocean. Epitising breakfast baffet and friendly staff. The super cool barman and ladies they realy showed us a nice time. There's some few activities you can do around the hotel but if yoy want to be more adventurous you can walk ir drive to ushaka marine world.

Was this review helpful? Yes 1
Angus M, Public Relations Manager at City Lodge Hotel Durban, responded to this review

Thank you for the positive review! We're happy to hear that you enjoyed your stay with us and that you experienced great service from our staff - we look forward to having you stay with us again soon! More 

Dehiwala, null, Sri Lanka
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 1, 2014

the place is really nice and the breakfast is really good. the location is very close to the conferance center . wifi very good .rooms are big and airy. bedding very comfortable. staff very attentive pecially the restaurant staff

Was this review helpful? Yes 2
Angus M, Public Relations Manager at City Lodge Hotel Durban, responded to this review

We thank you for the fantastic review. We're happy you enjoyed the breakfast and the wifi offering, as well as the comfortable bed. We hope to see you again soon. More 

Dammam, Saudi Arabia
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 31, 2014

I want to thank the staff of City Lodge Hotel Durban. I think that this lodge provided excellent service and aside from not having all of the amenities of the higher level hotel, it provided me with what I expected. The service was great and the attention to details was one of their specialities. I also got a chance to... More 

Was this review helpful? Yes 1
Angus M, Public Relations Manager at City Lodge Hotel Durban, responded to this review

We thank you for the fantastic review. We're glad you enjoyed the service aspect of our hotel and that the staff were friendly, efficient and helpful. We look forward to having you stay with us again. More 

England
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 8, 2014

I have stayed at the City Lodge twice now. The price of the rooms is reasonable and the location is good - only a short walk to the race Expo and the same distance from the beachfront. The hotel is clean and the level of security seems good. The decor can look a little dated. One hour of free wifi... More 

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Angus M, Public Relations Manager at City Lodge Hotel Durban, responded to this review

We thank you for the positive review. We're glad that you enjoyed the breakfast options. We have noted your issue regarding the limited vegan options for dinner - as we do with these matters. We look forward to having you stay with us again. More 

Scotland
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 6, 2014 via mobile

I stayed at City Lodge for the Comrades marathon, and it was ideal for that, being within walking distance of the finish line and the Expo. Clean and comfortable, the room was a good size, the aircon worked and the UK/US/European electric sockets at the desk were a useful touch. The menu in the restaurant was quite limited, but there... More 

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Angus M, Public Relations Manager at City Lodge Hotel Durban, responded to this review

We thank you for the great review. We're happy that you enjoyed the standard of the rooms as well as the selection of breakfast food offerings. We're glad that you enjoyed your stay with us and we hope to see you again in the future. More 

Johannesburg, South Africa
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 22, 2014

Reception staff was not helpful or friendly. Wifi is chargeable - and people who come for business stay here?? Phone in my room didn't work, they said they would send someone... No one came. Room had a funny smell. Will never stay here again.

Was this review helpful? Yes 1
Angus M, Public Relations Manager at City Lodge Hotel Durban, responded to this review

Thank you for the review. We’re sad to hear about your experience with us. We will definitely look into the issues you have raised. Please note that we do offer a one hour complimentary Wi-Fi service. We hope you can give us a chance to change your perception of us. More 

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