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City Lodge Hotel Durban

3.0 of 5 Cnr Silvester Ntuli and K.E. Masinga, Durban 4056, South Africa
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City Lodge Hotel Durban
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City Lodge Hotel Durban
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64 reviews from our community

Traveler rating
    17
    31
    13
    1
    2
See reviews for
4
5
10
35
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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    (14)
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    (18)
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    (17)
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1 review
5 of 5 stars Reviewed 4 weeks ago

Found ourselves in Durbs again...on business this time. We were interviewing domestics for our new project and needed somewhere 2 stay quite quickly.... Only 1 place that will be then...yep.... City Lodge. Excellent service...comfortable rooms. .. good wholesome foods...inexpensive too. What more can anyone ask for......then... just a 2 min walk to the beach for a quick dip before we... More

Was this review helpful? Yes
Angus M, Public Relations Manager at City Lodge Hotel Durban, responded to this review

We thank you for the fantastic review. We're thrilled to find that you enjoyed your stay with us in Durban and that we're your go-to hotel when you're here. It's great that you enjoyed excellent service from our staff, as well as the standard of the rooms. We're also glad to hear that you found us to be good value... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 19, 2014

Nice hotel with a beautiful scene from your room facing the ocean. Epitising breakfast baffet and friendly staff. The super cool barman and ladies they realy showed us a nice time. There's some few activities you can do around the hotel but if yoy want to be more adventurous you can walk ir drive to ushaka marine world.

Was this review helpful? Yes 1
Angus M, Public Relations Manager at City Lodge Hotel Durban, responded to this review

Thank you for the positive review! We're happy to hear that you enjoyed your stay with us and that you experienced great service from our staff - we look forward to having you stay with us again soon! More

Dehiwala, null, Sri Lanka
Contributor
14 reviews 14 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 1, 2014

the place is really nice and the breakfast is really good. the location is very close to the conferance center . wifi very good .rooms are big and airy. bedding very comfortable. staff very attentive pecially the restaurant staff

Was this review helpful? Yes 2
Angus M, Public Relations Manager at City Lodge Hotel Durban, responded to this review

We thank you for the fantastic review. We're happy you enjoyed the breakfast and the wifi offering, as well as the comfortable bed. We hope to see you again soon. More

Dammam, Saudi Arabia
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 31, 2014

I want to thank the staff of City Lodge Hotel Durban. I think that this lodge provided excellent service and aside from not having all of the amenities of the higher level hotel, it provided me with what I expected. The service was great and the attention to details was one of their specialities. I also got a chance to... More

Was this review helpful? Yes 1
Angus M, Public Relations Manager at City Lodge Hotel Durban, responded to this review

We thank you for the fantastic review. We're glad you enjoyed the service aspect of our hotel and that the staff were friendly, efficient and helpful. We look forward to having you stay with us again. More

England
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed June 8, 2014

I have stayed at the City Lodge twice now. The price of the rooms is reasonable and the location is good - only a short walk to the race Expo and the same distance from the beachfront. The hotel is clean and the level of security seems good. The decor can look a little dated. One hour of free wifi... More

Was this review helpful? Yes
Angus M, Public Relations Manager at City Lodge Hotel Durban, responded to this review

We thank you for the positive review. We're glad that you enjoyed the breakfast options. We have noted your issue regarding the limited vegan options for dinner - as we do with these matters. We look forward to having you stay with us again. More

Scotland
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 6, 2014 via mobile

I stayed at City Lodge for the Comrades marathon, and it was ideal for that, being within walking distance of the finish line and the Expo. Clean and comfortable, the room was a good size, the aircon worked and the UK/US/European electric sockets at the desk were a useful touch. The menu in the restaurant was quite limited, but there... More

Was this review helpful? Yes
Angus M, Public Relations Manager at City Lodge Hotel Durban, responded to this review

We thank you for the great review. We're happy that you enjoyed the standard of the rooms as well as the selection of breakfast food offerings. We're glad that you enjoyed your stay with us and we hope to see you again in the future. More

Johannesburg, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 22, 2014 via mobile

Reception staff was not helpful or friendly. Wifi is chargeable - and people who come for business stay here?? Phone in my room didn't work, they said they would send someone... No one came. Room had a funny smell. Will never stay here again.

Was this review helpful? Yes 1
Angus M, Public Relations Manager at City Lodge Hotel Durban, responded to this review

Thank you for the review. We’re sad to hear about your experience with us. We will definitely look into the issues you have raised. Please note that we do offer a one hour complimentary Wi-Fi service. We hope you can give us a chance to change your perception of us. More

Durbanville, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 13, 2014

The second night I stayed at the hotel, while reading in bed, the first cockroach appeared on the wall. I called reception to report the problem, but there were no answer ... so I walked to the front desk to fetch someone to sort the problem out. Just as I got quiet again, another cockroaches appeared on the wall. Before... More

Was this review helpful? Yes 2
Angus M, Public Relations Manager at City Lodge Hotel Durban, responded to this review

Thank you for the review. We sincerely apologize for the bad cockroach experience and the inconvenience thereafter. While we apologize for this cockroach situation, we notice that this took place 10 months ago, making it difficult for us to respond effectively. Thank you More

1 review
5 of 5 stars Reviewed January 29, 2014

This week is my 4th week staying at city lodge. The staff is fantastic. I have not seen a staff group work together to help clients as much as these guys do. In more than one occasion I have walked past reception as they were busy discussing ways to help more efficiently. Amazed. Now personnally I am a very high... More

Was this review helpful? Yes
Angus M, Public Relations Manager at City Lodge Hotel Durban, responded to this review

Thank you for your uplifting review. We are pleased to hear that you are thoroughly enjoying your stay and that the staff are so accommodating. We hope to see you again soon. More

JHB
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 8, 2014

Decided to extend our Dec holiday by 1 more night and got accommodation at the City Lodge in Durban. While I was apprehensive about staying in budget accommodation, the City Lodge was a pleasant surprise. The hotel reception area was clean and neat and I was impressed by the friendliness and efficiency of the receptionist Natasha. The rooms were very... More

Was this review helpful? Yes 2
Angus M, Public Relations Manager at City Lodge Hotel Durban, responded to this review

Thank you for your review. We are glad that you liked our hotel and its facilities. However, we apologize sincerely about the inconvenience and the unfortunate experience regarding the cell phone. We will look into this matter further as we do with all such incidents. We’re glad to hear about the efficiency and friendliness of our reception staff. Apologies once... More

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Additional Information about City Lodge Hotel Durban

Address: Cnr Silvester Ntuli and K.E. Masinga, Durban 4056, South Africa
Location: South Africa > KwaZulu-Natal > Durban
Price Range (Based on Average Rates): $
Hotel Class:3 star — City Lodge Hotel Durban 3*
Number of rooms: 160
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Also Known As:
City Lodge Durban Hotel Durban
City Hotel Durban

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