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All 42 Durban hotels

City Lodge Hotel Durban

3.0 of 5 Hotel   |   Cnr Silvester Ntuli and K.E. Masinga, Durban 4056, South Africa
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City Lodge Hotel Durban
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78%
Ranked #14 of 42 hotels in Durban
A recent review
5 of 5 stars reviewed 3 weeks ago
Carl B Dammam, Saudi Arabia
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61 people have reviewed this hotel

Traveler rating
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    30
    13
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See reviews for
4
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33
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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  • German first
  • Italian first
  • Spanish first
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English first
Dammam, Saudi Arabia
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I want to thank the staff of City Lodge Hotel Durban. I think that this lodge provided excellent service and aside from not having all of the amenities of the higher level hotel, it provided me with what I expected. The service was great and the attention to details was one of their specialities. I also got a chance to... More

Was this review helpful? Yes
Angus M, Public Relations Manager at City Lodge Hotel Durban, responded to this review

We thank you for the fantastic review. We're glad you enjoyed the service aspect of our hotel and that the staff were friendly, efficient and helpful. We look forward to having you stay with us again. More

England
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed June 8, 2014

I have stayed at the City Lodge twice now. The price of the rooms is reasonable and the location is good - only a short walk to the race Expo and the same distance from the beachfront. The hotel is clean and the level of security seems good. The decor can look a little dated. One hour of free wifi... More

Was this review helpful? Yes
Angus M, Public Relations Manager at City Lodge Hotel Durban, responded to this review

We thank you for the positive review. We're glad that you enjoyed the breakfast options. We have noted your issue regarding the limited vegan options for dinner - as we do with these matters. We look forward to having you stay with us again. More

Scotland
Contributor
20 reviews 20 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 6, 2014 via mobile

I stayed at City Lodge for the Comrades marathon, and it was ideal for that, being within walking distance of the finish line and the Expo. Clean and comfortable, the room was a good size, the aircon worked and the UK/US/European electric sockets at the desk were a useful touch. The menu in the restaurant was quite limited, but there... More

Was this review helpful? Yes
Angus M, Public Relations Manager at City Lodge Hotel Durban, responded to this review

We thank you for the great review. We're happy that you enjoyed the standard of the rooms as well as the selection of breakfast food offerings. We're glad that you enjoyed your stay with us and we hope to see you again in the future. More

Johannesburg, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 22, 2014 via mobile

Reception staff was not helpful or friendly. Wifi is chargeable - and people who come for business stay here?? Phone in my room didn't work, they said they would send someone... No one came. Room had a funny smell. Will never stay here again.

Was this review helpful? Yes 1
Angus M, Public Relations Manager at City Lodge Hotel Durban, responded to this review

Thank you for the review. We’re sad to hear about your experience with us. We will definitely look into the issues you have raised. Please note that we do offer a one hour complimentary Wi-Fi service. We hope you can give us a chance to change your perception of us. More

Durbanville, South Africa
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 13, 2014

The second night I stayed at the hotel, while reading in bed, the first cockroach appeared on the wall. I called reception to report the problem, but there were no answer ... so I walked to the front desk to fetch someone to sort the problem out. Just as I got quiet again, another cockroaches appeared on the wall. Before... More

Was this review helpful? Yes 2
Angus M, Public Relations Manager at City Lodge Hotel Durban, responded to this review

Thank you for the review. We sincerely apologize for the bad cockroach experience and the inconvenience thereafter. While we apologize for this cockroach situation, we notice that this took place 10 months ago, making it difficult for us to respond effectively. Thank you More

1 review
5 of 5 stars Reviewed January 29, 2014

This week is my 4th week staying at city lodge. The staff is fantastic. I have not seen a staff group work together to help clients as much as these guys do. In more than one occasion I have walked past reception as they were busy discussing ways to help more efficiently. Amazed. Now personnally I am a very high... More

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Angus M, Public Relations Manager at City Lodge Hotel Durban, responded to this review

Thank you for your uplifting review. We are pleased to hear that you are thoroughly enjoying your stay and that the staff are so accommodating. We hope to see you again soon. More

JHB
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 8, 2014

Decided to extend our Dec holiday by 1 more night and got accommodation at the City Lodge in Durban. While I was apprehensive about staying in budget accommodation, the City Lodge was a pleasant surprise. The hotel reception area was clean and neat and I was impressed by the friendliness and efficiency of the receptionist Natasha. The rooms were very... More

Was this review helpful? Yes
Angus M, Public Relations Manager at City Lodge Hotel Durban, responded to this review

Thank you for your review. We are glad that you liked our hotel and its facilities. However, we apologize sincerely about the inconvenience and the unfortunate experience regarding the cell phone. We will look into this matter further as we do with all such incidents. We’re glad to hear about the efficiency and friendliness of our reception staff. Apologies once... More

Kuwait City, Kuwait
Senior Contributor
46 reviews 46 reviews
34 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed January 2, 2014 via mobile

I have always been prejudiced about what I believed to be a budget hotel but am a convert. Whilst no means cheap (ZAR 1500 pn) the rooms were clean and functional. Ok the TV is small but the bathroom had a shower and a bath! Huge drawback is no lift! So if you have loads of luggage or a bit... More

Was this review helpful? Yes 1
Angus M, Public Relations Manager at City Lodge Hotel Durban, responded to this review

Happy New Year - thanks for your comments - by the way, we have just quadrupled our free wifi internet access at this hotel to an hour per day. More

London, United Kingdom
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 6, 2013

Hotel is there for business travellers - the reception staff, though friendly, have no real knowledge of "touristy" Durban, i.e. where to go, where to eat, what to do. Rooms were fine but a bit smelly. Food and drink service was slow, and the menu was quite uninspiring. Breakfast was great!

Was this review helpful? Yes
Angus M, Public Relations Manager at City Lodge Hotel Durban, responded to this review

Thanks for your review - we will look into the points you have raised. More

Callington, United Kingdom
Senior Contributor
39 reviews 39 reviews
26 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed October 17, 2013

This was a small hotel that had very comfortable rooms and good bed. Breakfast buffet was good and food and service efficient. However the Café was well below par, very restricted menu and more like snacks than meals. Then the poor woman cooking the meals seemed to on her own and when there were a lot of orders the system... More

Was this review helpful? Yes 1
Angus M, Public Relations Manager at City Lodge Hotel Durban, responded to this review

Thank you for your comprehensive review of our hotel - we hope to welcome you again soon. More

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Additional Information about City Lodge Hotel Durban

Address: Cnr Silvester Ntuli and K.E. Masinga, Durban 4056, South Africa
Location: South Africa > KwaZulu-Natal > Durban
Price Range (Based on Average Rates): $
Hotel Class:3 star — City Lodge Hotel Durban 3*
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Also Known As:
City Lodge Durban Hotel Durban
City Hotel Durban

12 photos of this hotel

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Amenities

Free Parking Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Lush gardens, palm trees and a pool with a gazebo lend a relaxed, summer feel to this hotel, as well as being only 2 blocks away from the main beach and 2 minutes from Durban’s CBD. It also has a fitness room and small meeting room for guest use. Close to many different restaurants, within walking distance of the International Conference and Exhibition Centre, a 30 minute drive to Durban’s international airport and close to the N3 motorway ensures a very convenient location. ... more   less 
Number of rooms
160

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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