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All 43 Durban hotels

City Lodge Durban

3.0 of 5 Hotel   |   Cnr Silvester Ntuli and K.E. Masinga, Durban 4056, South Africa
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City Lodge Durban
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78%
Ranked #10 of 43 hotels in Durban
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57 people have reviewed this hotel

Traveler rating
    13
    29
    13
    1
    1
See reviews for
4
4
7
33
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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English first
Durbanville, South Africa
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 13, 2014

The second night I stayed at the hotel, while reading in bed, the first cockroach appeared on the wall. I called reception to report the problem, but there were no answer ... so I walked to the front desk to fetch someone to sort the problem out. Just as I got quiet again, another cockroaches appeared on the wall. Before... More

Was this review helpful? Yes 2
Angus M, Public Relations Manager at City Lodge Durban, responded to this review

Thank you for the review. We sincerely apologize for the bad cockroach experience and the inconvenience thereafter. While we apologize for this cockroach situation, we notice that this took place 10 months ago, making it difficult for us to respond effectively. Thank you More

1 review
5 of 5 stars Reviewed January 29, 2014

This week is my 4th week staying at city lodge. The staff is fantastic. I have not seen a staff group work together to help clients as much as these guys do. In more than one occasion I have walked past reception as they were busy discussing ways to help more efficiently. Amazed. Now personnally I am a very high... More

Was this review helpful? Yes
Angus M, Public Relations Manager at City Lodge Durban, responded to this review

Thank you for your uplifting review. We are pleased to hear that you are thoroughly enjoying your stay and that the staff are so accommodating. We hope to see you again soon. More

JHB
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 8, 2014

Decided to extend our Dec holiday by 1 more night and got accommodation at the City Lodge in Durban. While I was apprehensive about staying in budget accommodation, the City Lodge was a pleasant surprise. The hotel reception area was clean and neat and I was impressed by the friendliness and efficiency of the receptionist Natasha. The rooms were very... More

Was this review helpful? Yes
Angus M, Public Relations Manager at City Lodge Durban, responded to this review

Thank you for your review. We are glad that you liked our hotel and its facilities. However, we apologize sincerely about the inconvenience and the unfortunate experience regarding the cell phone. We will look into this matter further as we do with all such incidents. We’re glad to hear about the efficiency and friendliness of our reception staff. Apologies once... More

Kuwait City, Kuwait
Senior Contributor
47 reviews 47 reviews
35 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed January 2, 2014 via mobile

I have always been prejudiced about what I believed to be a budget hotel but am a convert. Whilst no means cheap (ZAR 1500 pn) the rooms were clean and functional. Ok the TV is small but the bathroom had a shower and a bath! Huge drawback is no lift! So if you have loads of luggage or a bit... More

Was this review helpful? Yes 1
Angus M, Public Relations Manager at City Lodge Durban, responded to this review

Happy New Year - thanks for your comments - by the way, we have just quadrupled our free wifi internet access at this hotel to an hour per day. More

London, United Kingdom
Contributor
19 reviews 19 reviews
17 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 6, 2013

Hotel is there for business travellers - the reception staff, though friendly, have no real knowledge of "touristy" Durban, i.e. where to go, where to eat, what to do. Rooms were fine but a bit smelly. Food and drink service was slow, and the menu was quite uninspiring. Breakfast was great!

Was this review helpful? Yes
Angus M, Public Relations Manager at City Lodge Durban, responded to this review

Thanks for your review - we will look into the points you have raised. More

Callington, United Kingdom
Senior Contributor
36 reviews 36 reviews
25 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed October 17, 2013

This was a small hotel that had very comfortable rooms and good bed. Breakfast buffet was good and food and service efficient. However the Café was well below par, very restricted menu and more like snacks than meals. Then the poor woman cooking the meals seemed to on her own and when there were a lot of orders the system... More

Was this review helpful? Yes 1
Angus M, Public Relations Manager at City Lodge Durban, responded to this review

Thank you for your comprehensive review of our hotel - we hope to welcome you again soon. More

USA
Senior Contributor
42 reviews 42 reviews
26 hotel reviews
165 helpful votes 165 helpful votes
4 of 5 stars Reviewed October 17, 2013

I really enjoyed my stay at City Lodge Durban. The hotel itself is well maintained as are the grounds, additionally all the staff were very professional and provided great service. I was here for a week and booked a room including breakfast which was quite extensive and the ladies who poured coffee and tea and took plates away were extremely... More

Was this review helpful? Yes 4
Angus M, Public Relations Manager at City Lodge Durban, responded to this review

Thanks for your kind comments. We're in the process of upgrading our wifi offering - so watch this space, as they say. Hope to see you again one day. More

Paarl, South Africa
Contributor
15 reviews 15 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 4, 2013

An absolute pleasurecto stay at the Durban City Lodge. The rooms are clean and comfortable, and the staff are warm and friendly, and the location is good for getting to meetings quickly. Good value for money too.

Was this review helpful? Yes 1
Angus M, Public Relations Manager at City Lodge Durban, responded to this review

Thanks for your review of our hotel - we're so glad you enjoyed your stay and hope to see you again soon! More

Cape Town
Top Contributor
53 reviews 53 reviews
27 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 28, 2013

The staff at this establishment go out of their way to make the guests feel welcome. All are very friendly, courteous and most helpful. Check in an check out were handled very efficiently. The room was very comfortable and spotlessly clean. The welcome note and gift are a nice touch. All facilities in the well equipped room worked perfectly. A... More

Was this review helpful? Yes 1
Angus M, Public Relations Manager at City Lodge Durban, responded to this review

Thanks so much for your kind comments - hope to see you again soon. More

Zurich
Top Contributor
63 reviews 63 reviews
32 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 18, 2013

I choose the hotel as it is a 5 min to the ICC and only 5 min walk from the beach. The staff where friendly, the room clean and big. The food offered at the caffee was a nice small selection and good. The only issue was that the wifi in my room was poor and never really stable. Over... More

Was this review helpful? Yes
Angus M, Public Relations Manager at City Lodge Durban, responded to this review

Thanks for your kind review - wifi will soon be improved! More

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Additional Information about City Lodge Durban

Also Known As:
City Lodge Durban Hotel
City Lodge Durban Hotel Durban
City Hotel Durban
Address: Cnr Silvester Ntuli and K.E. Masinga, Durban 4056, South Africa
Phone Number:
Location: South Africa > KwaZulu-Natal > Durban
Amenities:
Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 43 hotels in Durban
Price Range (Based on Average Rates): $$
Hotel Class:3 star — City Lodge Durban 3*
Official Description (provided by the hotel):
Lush gardens, palm trees and a pool with a gazebo lend a relaxed, summer feel to this hotel, as well as being only 2 blocks away from the main beach and 2 minutes from Durban’s CBD. It also has a fitness room and small meeting room for guest use. Close to many different restaurants, within walking distance of the International Conference and Exhibition Centre, a 30 minute drive to Durban’s international airport and close to the N3 motorway ensures a very convenient location. ... more   less 
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