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Blue Waters Hotel

3.0 of 5
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175 Snell Parade | North Beach, Durban 4001, South Africa
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1 room 1 guest
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Blue Waters Hotel
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336 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
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    (336)
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    (96)
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Grahamstown, South Africa
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed at this hotel for a day, and based on some of the reviews on this site, I was not expecting much. My room was on the 18th floor, and I had beautiful side views of Indian ocean and the Moses Mabida stadium. The room was big and clean. The bathroom was a good size, and also clean. I... More 

Was this review helpful? Yes
BlueW, Front Office Manager at Blue Waters Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to give us feed back regarding your stay. We are thrilled to hear that you enjoyed your stay. We are currently renovating our reception area, so the one you saw while you where here is just temporary. The renovation should be complete in the next 2 months. We look forward to... More 

United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

We stayed at the hotel in April booked 2 rooms. Not sure if i will stay there again. We went when building works was taking place. Had to change my room several times during our stay at the hotel. Staff were accomodating but we could have done without all the hasstles of nose, load shedding and dirty balconies due to... More 

Was this review helpful? Yes
BlueW, Front Office Manager at Blue Waters Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to give the hotel feedback regarding your stay. Load shedding was causing a lot of frustration for everyone affected by it. You will be pleased to know that we have recently purchased a generator which powers the whole building. The renovations have been extremely slow and created plenty dust. It is... More 

Worcester, South Africa
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We had a very relaxing stay at the Blue Waters Hotel. The staff was very friendly and helpful. The room was very neat and had a lovely view of the beach. The breakfast was delicious! Even with the renovations going on, it was a comfortable stay. Absolute great service.

Was this review helpful? Yes
BlueW, Guest Relations Manager at Blue Waters Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to give the hotel feedback regarding your stay. I am thrilled to hear you enjoyed your stay. It is always so rewarding hearing back from our guests. Yours in Hospitality, Samantha Pegden, Guest Services Liaison More 

Cape Town
Level Contributor
138 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 241 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I returned to this hotel, since it was ideally located on the Durban beachfront and not far from my meeting venue. They were busy with renovations on the outside of the hotel and in the reception. The temporary setting did not slow down the check in when I visited the hotel. The ladies at reception were friendly and found my... More 

Was this review helpful? Yes 4
BlueW, Front Office Manager at Blue Waters Hotel, responded to this review

Dear Valued Guest, We thank you for taking the time to give us feedback regarding your stay. We are thrilled to hear that you enjoyed the hotel and all it's facilities. The views are breath-taking. May we recommend you advise us of your preference to be allocated a room far away from the lifts to alleviate the noise? We will... More 

Johannesburg, South Africa
1 review
4 of 5 stars Reviewed 2 weeks ago

I presented a seminar on the 18th floor sundeck. I was impressed with the cocktail snacks, as well as the service from the banqueting staff. The only challenge was the very small reception area upon check-in, due to the on going renovations.

Review collected in partnership with this hotel

Was this review helpful? Yes
BlueW, Front Office Manager at Blue Waters Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to give the hotel feedback. We are thrilled to hear how much you enjoyed the conference, food and staff service. We are very much looking forward to re-opening our newly renovated reception area once the renovations are complete as the temporary desk is not ideal to be working from. Look forward... More 

1 review
3 of 5 stars Reviewed 2 weeks ago

Great location on the beachfront. Easy access to most of what you need for a weekend in Durban. Can get a bit noisy due to traffic on the north side. Breakfast can get very busy so get in there early. Delicious waffles.

Was this review helpful? Yes
BlueW, Guest Relations Manager at Blue Waters Hotel, responded to this review

Dear Valued Guest, thank you for taking the time to give the Hotel feedback with regards to your stay. It is always so rewarding hearing back from our guests. Our breakfast is very busy, we do open a second buffet when the hotel is at full occupancy to prevent a queue at the door. Yours in Hospitality, Samantha Pegden, Guest... More 

Johannesburg
Level Contributor
61 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel many times before and have really enjoyed it.However,this time, we booked 4 rooms as we were there for an industry event. When arriving, we noticed the whole entrance and exterior is under going a major renovation.This caused check in and out to be a nuisance, let alone no where to sit in the entrance.... More 

Was this review helpful? Yes 1
BlueW, Guest Relations Manager at Blue Waters Hotel, responded to this review

Dear Valued Guest, thank you from taking the time to give the Hotel feedback with regards to your stay. We are currently busy renovating our reception area as well as the façade of the building. You will find a notice informing guests of the renovations across all websites, to ensure guests are aware before they book with us, so that... More 

Johannesburg, South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

my room was perfect, the environment, the safety the cleaners, the security was excellent . the hotel was romantic, breakfast was the best. the service from the waitress was the best, the food was fresh. the rooms where very clean . the hotel stuff from day one was Wow

Was this review helpful? Yes 1
BlueW, Guest Relations Manager at Blue Waters Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to give the hotel feedback with regards to your stay. I am thrilled to hear you enjoyed your stay. It is always so rewarding hearing back from our guests.Yours in Hospitality Samantha Pegden, Guest Services Liaison More 

Johannesburg, South Africa
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

My family and I stayed at this hotel last year and we received the best service ever. The rooms are spacious, and very neat. The staff is super friendly and the breakfast amazing. The lovely part is also the view from the balcony, the beautiful city which is hip and happening day and night, the Moses Mabida Stadium and the... More 

Was this review helpful? Yes
BlueW, Front Office Manager at Blue Waters Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to give the hotel feedback with regards to your stay. I am thrilled to hear you enjoyed your stay. We look forward to welcoming you back! Yours in Hospitality Monique Hattingh, Front Office Manager More 

Pretoria, South Africa
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This is a very excellent hotel next to the beach. the parking is secured and has excellent menue to choose from which includes breakfast, lunch and supper. This hotel is one of the oldest hotel in Durban but well maintained. it is also near moses mabida stadium for thos soccer lovers and very close to the city centre. This hotel... More 

Was this review helpful? Yes
BlueW, Front Office Manager at Blue Waters Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to give the hotel feedback with regards to your stay. It is extremely satisfying to hear you enjoyed your stay with us. We look forward to seeing you again. Your hospitality, Monique Hattingh, Front Office Manager More 

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