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All 42 Durban hotels

Blue Waters Hotel

3.0 of 5 Hotel   |   175 Snell Parade | North Beach, Durban 4001, South Africa
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49%
Ranked #17 of 42 Hotels in Durban
A recent review
4 of 5 stars reviewed 1 week ago
antman57 Charlotte, North Carolina
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212 reviews from our community

Traveler rating
    35
    68
    58
    25
    26
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38
49
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58
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
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English first
Charlotte, North Carolina
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 of 5 stars Reviewed 1 week ago

Stayed 2 nights for vacation with my wife. We were given a suite with a great view overlooking the ocean. Nice accommodations. The full-sized breakfast buffet that came with the room was excellent. Staff was nice and courteous. No complaints.

Was this review helpful? Yes
Southampton, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Rooms were fresh and clean with comfortable beds, aircon, free wifi and many tv channels. Breakfast was delicious and had a great choice including my favourite the waffles only thing was they were popular so sometimes had to que... so worth it! We did notice some renovation taking place whilst we were there but did not seem to impact our... More

Was this review helpful? Yes 1
Cape Town Central, South Africa
Top Contributor
65 reviews 65 reviews
20 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

unfortunately - this will be the last time i stay at the Blue Waters for business... 1) on arrival, 2) as soon as i walked into my room, i was met with drilling from the room directly above mine. on requesting feedback from reception, i was forwarded to the 'duty manager' who knew nothing of the drilling. after requesting that... More

Was this review helpful? Yes
BlueW, Guest Relations Manager at Blue Waters Hotel, responded to this review

Dear Brad, Thank you for taking the time to review your experience with us. I would like to apologize for the lapse in service standards experienced and can assure you that this is most definitely not the norm. The drilling was coming from the WiFi upgrades that are currently taking place through out the hotel as we are relocating all... More

Essex
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Loved this hotel. Stayed there with my husband for four nights. It was clean, food was great, fab views from the balcony and perfect for long strolls along the beach in the morning. Staff very helpful at reception, in the bar and whilst dining. Pizzas in the evening were great and breakfast selection was superb. The only criticism would be... More

Was this review helpful? Yes 2
BlueW, Guest Relations Manager at Blue Waters Hotel, responded to this review

Dear Billy, Thank you for taking the time to review your time with us. I am pleased that you enjoyed your stay with us as well as the cleanliness of rooms, great food and spectacular views from our balconies. Our Food & Beverage team will be delighted with the positive feedback, I will be sure to communicate this to them.... More

Cape Town
Top Contributor
82 reviews 82 reviews
32 hotel reviews
157 helpful votes 157 helpful votes
4 of 5 stars Reviewed August 13, 2014

I stayed at this hotel for one night on a business trip and had a good average experience. The location of the hotel is ideal when you travel from King Shaka airport to the beachfront. The room had a working aircon, kettle, tea and coffee, fridge and bathroom accessories are provided. I had a balcony room facing the beach and... More

Was this review helpful? Yes 4
BlueW, Guest Relations Manager at Blue Waters Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to reflect on your recent stay with us. I am delighted that your time with us was memorable. I am glad that you enjoyed the facilities in our rooms as well as the panoramic sea views from our balconies. Foyer renovations are scheduled to commence shortly, this will increase the capacity... More

Pretoria, South Africa
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 12, 2014

Hotel well situated and beautifull views - air conditioner had only one setting and bedding too small for bed - some plates at breakfast was dirty - still value for money. Also had to park in the street

Was this review helpful? Yes 2
BlueW, Guest Relations Manager at Blue Waters Hotel, responded to this review

Dear Daleen, Thank you for taking the time to reflect on your time with us. I am glad that you enjoyed the central location and beautiful views from our rooms. I would like to apologize for the temporary lapse in service experienced during your recent stay with us, I can assure you that this is most definitely not the norm.... More

1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 11, 2014

We stayed in your hotel from the 8 -10 Aug. Firstly we arrived early. Luggage was stored n had breakfast buffet which was perfect and while waiting for a room. We managed to check in earlier than the usual checkin time. Our room beautiful sea view. Service good. Supper wonderful buffet and there is a bar on the gtoung floor.... More

Was this review helpful? Yes 4
BlueW, Guest Relations Manager at Blue Waters Hotel, responded to this review

Dear Nomalanga, Thank you for taking the time to reflect on your recent stay with us. I am pleased that your time with us was enjoyable, Our Full English Breakfast is great offering a wide selection of hot and cold dishes to choose from. Looking forward to welcoming you back to the Blue Waters Hotel in the near future. Yours... More

Johannesburg, South Africa
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 7, 2014

I booked out because of the noise and that it was not possible to enjoy our stay and also on the 14th was my moms birthday that was why we booked in there to celebrate it with a dinner in your restaurant witch never happened due to all the kids that was there and it was full till after nine... More

Was this review helpful? Yes 5
BlueW, Guest Relations Manager at Blue Waters Hotel, responded to this review

Dear Birt, Thank you for taking the time to reflect on your stay with us. Please accept my sincere apologies for the temporary lapse is service experienced during your time with us, I can assure you that this is most definitely not the norm. I can understand your disappointment being a special occasion and can only hope that you will... More

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 5, 2014

Booking was simple online, however parking was not clarified. Upon arrival I went to find out where to park, they said they said its full so then parked on street, then upon checking in they said a parking was reserved in the building. check-in clerk should have asked for my reservation first. Also there is a fee applicable for the... More

Was this review helpful? Yes 1
BlueW, Guest Relations Manager at Blue Waters Hotel, responded to this review

Dear Nishal, Thank you for taking the time to reflect on your recent stay with us. Our parking procedures are explained on all online booking sites, I have sent you a inbox message to find out which site your booking was made on as the additional charges for parking are on online booking sites. I will address your concerns with... More

Greytown, South Africa
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed August 4, 2014

The reception desk were friendly and our room was clean and well furnished. My disappointment with the hotel started when we returned late after dinner, at about 11h00 pm, and considered a night cap and coffee at the bar or outside at the Blue Dolphin Restaurant. The bar, but specifically the outside area was littered with papers, tables were left... More

Was this review helpful? Yes 4
BlueW, Guest Relations Manager at Blue Waters Hotel, responded to this review

Dear Aherin, Thank you for taking the time to reflect on your recent stay with us. I would like to apologise for the temporary lapse in service experienced during your recent stay with us, I can assure you that this is most definitely not the norm. I have addressed the concerns raised with the Food & Beverage Manager so that... More

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Additional Information about Blue Waters Hotel

Address: 175 Snell Parade | North Beach, Durban 4001, South Africa
Location: South Africa > KwaZulu-Natal > Durban
Price Range (Based on Average Rates): $
Hotel Class:3 star — Blue Waters Hotel 3*
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Also Known As:
Blue Waters Hotel Durban
Blue Waters Durban

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