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Blue Waters Hotel

3.0 of 5
Hotel website
175 Snell Parade | North Beach, Durban 4001, South Africa
Blue Waters Hotel
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Ranked #19 of 42 Hotels in Durban
A recent review
3 of 5 stars reviewed 3 days ago
RegalLetsma Pretoria, South Africa
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322 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Pretoria, South Africa
Level Contributor
60 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel was ok but our room had electrical problems and youngsters staying at the hotel were very noisy late at night. Our "sea facing" room wasn't really facing the sea but one could argue that it could be seen. One thing that was excellent was the pizzas that were served in the Blue Dolphin bar downstairs. I'm not a... More 

Was this review helpful? Yes
BlueW, Guest Relations Manager at Blue Waters Hotel, responded to this review

Dear valued guest, thank you for taking the time to give the Hotel feedback with regards to your stay. I have addressed this matter with the Maintenance Department. My sincerest apologies for any inconvenience caused. Regarding the noise levels, this matter has been addressed with the relevant Department heads, we are looking into having our security to walk the floors... More 

Ross-on-Wye, United Kingdom
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Once again we put a group of tourists in the Blue Waters.. and once again we were not dissapointed. The newly refurbished rooms are super and the new layout at reception and bar are nearly finished and so far so good.

Was this review helpful? Yes
BlueW, Front Office Manager at Blue Waters Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to give the hotel feedback with regards to your stay. I am thrilled to hear you enjoyed your stay. It is always so rewarding hearing back from our guests. Thank you for your patience with us during the renovation. I assure you it is going to make your next stay so... More 

Krems an der Donau, Austria
Level Contributor
6 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago

I have been with a group from overseas the second time to the blue waters and we enjoyed our visit. Although the building is undergoing renovations the hotel is still very pleasant and clean. During the night is would get a little bit loud on the corridors with groups returning after a nights out. The buffet breakfast is super and... More 

Was this review helpful? Yes
BlueW, Manager at Blue Waters Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to give the hotel feedback with regards to your stay. I am thrilled to hear you enjoyed your stay. It is always so rewarding hearing back from our guests. Yours in Hospitality Jean DuPlessis More 

randburg
Level Contributor
42 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

pretty rooms we got a seaview one, got an own bathroom, nice food in dinning area. also got room service and friendly staff and helpful, in front is a park and amusement park for kids. next to hotel is army camp side, and they are also quiet.

Was this review helpful? Yes
BlueW, Front Office Manager at Blue Waters Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to give the hotel feedback with regards to your stay. I am thrilled to hear that you enjoyed your stay with us. It is always rewarding to hear back from our guests. Yours in Hospitality Monique Hattingh, Front Office Manager More 

Free State, South Africa
1 review
4 of 5 stars Reviewed 2 weeks ago

It was my second time staying at the Blue Waters Hotel. The room service are great as well as the breakfast! This hotel is situated close to the beach and we had a wonderful view. We really enjoyed our stay. The staff are helpful and friendly. Great bedding!

Review collected in partnership with this hotel

Was this review helpful? Yes
BlueW, Front Office Manager at Blue Waters Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to give the hotel feedback with regards to your stay. I am thrilled to hear that you enjoyed your stay with us. It is always rewarding to hear back from our guests. Thank you for your patience with us during the renovation. I assure you it is going to make your... More 

Edmonton, Canada
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

On the promenade,good location and includes full breakfast.Buffet dinner has lots of variety and change menu daily.Hotel rooms were recently renovated and exterior was getting a needed face lift when we were there.Once completed it will be a 4 star hotel.

Was this review helpful? Yes
BlueW, Front Office Manager at Blue Waters Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to give the hotel feedback with regards to your stay. I am thrilled to hear that you enjoyed your stay with us. It is always rewarding to hear back from our guests. Yours in Hospitality Monique Hattingh, Front Office Manager More 

Johannesburg
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

Arrived asked for higher room was told room is great I have a view of another block via scaffolding wish adoga advised that there was construction poor sound proving so you can hear traffic cleaners screaming to each other furniture being moves in the floor above the neighbour showering ordered a carrot cake that was not fully cooked how attentive... More 

Was this review helpful? Yes
BlueW, Front Office Manager at Blue Waters Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to give the hotel feedback with regards to your stay. My sincerest apologies for the inconvenience caused during your stay with us. We are currently purchasing new furnishings for all the rooms and bed side rugs are one of the items we are adding. We do provide heaters for the guests... More 

Travelers are raving about these Durban hotels

1 review
2 of 5 stars Reviewed 2 weeks ago

We arrived at the hotel which we had booked through our travel agent. They said they had not got our reservation for the first night of our stay, we showed them our booking forms from travel agent and after half an hour of them looking on a computer they decided we could have the room. The breakfast was nice and... More 

Was this review helpful? Yes
BlueW, Front Office Manager at Blue Waters Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to give the hotel feedback with regards to your stay. I am very disappointed to hear of the lack of service you received during your stay with us. Please could you forward me your booking number so that I can investigate what went wrong and take corrective action. My email address... More 

Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed during the weekend of the Durban July . Bedroom was spacious and clean . Lovely large comfortable bed , sunny north facing balcony , great shower and friendly staff . Breakfast were excellent ! Lots of variety ! PS - Maybe make waffle portions smaller as there was so much wastage . Waiters helpful and attentive. Unfortunately renovations in... More 

Was this review helpful? Yes
BlueW, Front Office Manager at Blue Waters Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to give the hotel feedback with regards to your stay. I am thrilled to hear that you enjoyed your stay with us. It is always rewarding to hear back from our guests. Thank you for your patience with us during the renovation. I assure you it is going to make your... More 

Johannesburg, South Africa
1 review
5 of 5 stars Reviewed 3 weeks ago

Though establishment is undergoing refurbishment and renovation, the place was clean and noise levels low and the place was kept clean. The breakfast was fantastic! Staff always smilling and willing to help. Sort the 'ghost telephone' - it rings and when picked up there is no one at the other end. We enjoyed our stay!

Review collected in partnership with this hotel

Was this review helpful? Yes
BlueW, Front Office Manager at Blue Waters Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to give the hotel feedback with regards to your stay. I am thrilled to hear that you enjoyed your stay with us. It is always rewarding to hear back from our guests. Thank you for your patience with us during the renovation. I assure you it is going to make your... More 

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