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Balmoral Hotel

125 Marine Parade, Beach Road, Durban, 4001, Durban 4000, South Africa
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Balmoral Hotel
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Ranked #32 of 42 Hotels in Durban
A recent review
4 of 5 stars Reviewed June 1, 2015
Bilqees K
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88 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Falls Church
Level Contributor
7 reviews
5 hotel reviews
2 of 5 stars Reviewed 5 days ago NEW

The hotel is below the rated 4 star! Very old hotel that has been upgraded to meet the expected standard. Though, the staff are very courteous, there is a limit to what they can do. The house keeping is not up to standard and the response rate from the reception is very slow!

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Port Elizabeth, South Africa
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

First time in Durban and I have never come across such unpleasant, unwelcoming and unfriendly reception staff. Location was perfect, just what we needed for a weekend away. The room was neat, however it seemed as if it was surface cleaned.

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Travelers are raving about these Durban hotels

Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 1, 2015

Clean spacious hotel room Limited parking but they will park your car for you at another site free of charge Friendly, helpful staff Lovely halaal breakfast with a wide range of options Situated on the beach front - so convenient to walk and leave your valuables at home (this is south africa). It needs upgrading of the bathrooms however -... More 

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Level Contributor
3 reviews
1 of 5 stars Reviewed May 18, 2015

We stayed only one night at this disgrace of a hotel. The window is so dirty that you cannot look out of the window. The smell of mould and dust was so comforting that we had to get antihistamine. I wanted to sit in the executive lounge in the evening and work but there were no lights and the staff... More 

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1 review
1 of 5 stars Reviewed May 18, 2015 via mobile

Such a disappointment! What a shocker! The decor is dated and depressing and the hotel smells musty and filthy, and is incredibly dusty! The food hit a new low and was utterly tasteless and cold and the biggest waste of money! We felt incredibly unsafe ad would not venture outside even during day light! So shocked that places like this... More 

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1 review
1 of 5 stars Reviewed May 1, 2015 via mobile

Worst hotel stay ever..Balmoral Durban...would not recommend it to anyone...Arranged early check in which happened after waiting looooong.Asked for a sea facing room and was told it will cost R250 to be later charged R 750..Requested a double bed and got twin rooms.Bathroom was dirty and no towels.Staff very unwilling to help or assist..As a hotelier this was pathetic...Requested a... More 

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1 review
2 of 5 stars Reviewed March 16, 2015 via mobile

My stay was the worst at this hotel.Price was too much,room was filthy,aircon didn't work and a rat was in the room.I was even charged R10 for ice.Breakfast was horrible.they don't cater 4 vegetarians.the furniture is old and outdated.the bathroom had a fowl smell.

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Cape Town Central, South Africa
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed March 6, 2015

It is a pity that the surroundings of this charming hotel is not safe at all. I was on business there and my company did not allow me to walk outside on my own, because it was so unsafe. Hookers are in the street until early mornings.

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Johannesburg
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed March 1, 2015

Rooms clean and neat. Staff friendly and helpfull. Food average to good. Now for the bad. Prostitutes in front of hotel at night. Rooms very small, and with no balconies overlooking the back a bit cramped. Parking, yes if you are not one of the first 10 to 12 cars, your car is taken to the nearest Interpark. You then... More 

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Calgary
Level Contributor
42 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed February 17, 2015 via mobile

Although it is on the Marine Parade, the location is very unsavoury, with hookers outside even at 5.30 am. Our back room was awful, but the upgrade to a front one was well worth the price difference. The overall price was too high though. The food was indifferent. The staff were very helpful and the flower arrangements were exceptional. Overall,... More 

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