Colonial style, very nice comfortable rooms. Excellent service. Unique historical atmosphere and very delicious food (Admiral Plate!) with great view. One can not help falling in love with this Hotel near the Ocean! More

I have travelled to more than 50 countries for business and pleasure and the Balmoral is close to the worst I have ever stayed in. Service was miserable, furnishings were circa 1940, food was poor, rooms were tiny with missing light bulbs, a broken safe, widely varying shower water temperature. I waited for more than an hour at dinner in... More

Arrived at about 11 am for check-in. Reception very unfriendly , no courtesy at all I had to tell them I want to check-in. Took them about 10 minutes to tell me they have a room but cant give it to me as check in is only after 2pm and I would have to pay an extra $50 to check... More

We stayed at the Balmoral hotel with a family of 2 adults and 2 young children. The hotel itself is situated along the South Beach of the Golden Mile and opposite the fun ride park. Rooms are really old with mostly antique furniture and decor. We stayed in a family suite overlooking the beachfront. The View was amazing. The 1st... More

The Balmoral hotel in Durban purports to have been awarded 4 stars but these were undoubtedly granted in the early days, shortly after the big bang, when stars were closer together and easier to come by. This hotel has the old-world majestic air brought about by having seen it all and stood here through storms, riots and a changing city... More

Avoid at all costs. Do not book at this hotel. If your idea of a holiday is staying at a resort with no beach access even though it supposedly has a beach front, but access is blocked one side due to construction, and in front is blocked by a derelict theme park that would probably scare the living daylights out... More

The hotel building itself has an old, a bit shabby but quite historic air about it and is well situated at Durban's beach parade, part of which is rather noisy with music til 10 p.m. Our room was ok except for a large puddle of water from the AC that soaked the carpeting (and our socks). Unfortunately, the female personell... More

As I am the latest person to write a review on my experience at the Balmoral Hotel in Durban, I would like to be 100% honest on all aspects of my stay (good and bad.) First of all, when my family and I arrived at the hotel we were greeted by extremely unhelpful staff, and although our bags were carried... More

Dismal front desk staff. The two ladies were ignorant and really showed a lack of care about their hotel or their guests. We checked in to find that we were placed in a smelly smoking room and called down a minute later to ask if there were any non-smoking rooms. They said they would call back in 2 minutes. Five... More