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Hilton Durban

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12 - 14 Walnut Road, Durban 4001, South Africa
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1 room 1 guest
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Hilton Durban
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741 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Johannesburg, South Africa
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

Not quite what it used to be. Which is a pity as it used to be a real treat staying here! The service in the bar is extremely slow, and it is very disappointing ordering a bottle of sparkling wine, and it is not even cold. Even when being charged R350 for it! And the music in the bar is... More 

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Level Contributor
44 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband and I booked a weekend stay at the Hilton Durban, after a long day at work flight delays into DBN, I arrived at the hotel exhausted. The check in was really quick, very smooth , extremely pleasant reception and went the extra mile for us. we wanted sea view he did offer it us, however it was on... More 

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SPRINGS, South Africa
5 of 5 stars Reviewed 3 days ago NEW

I had a memorable experience and it was fantastic way to celebrate my wedding anniversary. Linen was clean, room was also perfect. Staff serving breakfast were friendly and breakfast was excellent!! One employee at reception was rude and took longer to check us in our room. Nonetheless, I had a great time at Hilton in Durban.

Review collected in partnership with Hilton Hotels & Resorts

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gauteng, South Africa
1 review
5 of 5 stars Reviewed 4 days ago NEW

At first walking into the hotel i noticed construction was taking place which certainly meant that the Hilton Hotel only strives for perfection. The staff were highly professional and friendly at the same time which made me feel appreciated and welcome.. As i walked into my room i was memorized by the smell and neat condition of the suit... I... More 

Review collected in partnership with Hilton Hotels & Resorts

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MarkusMFritz, General Manager at Hilton Durban, responded to this review

Dear Valued Guest Thank you for taking a moment to share your experience. I am pleased to hear you found the Hilton Durban services to your liking. We look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Markus More 

Mtubatuba, South Africa
1 review
4 of 5 stars Reviewed 5 days ago NEW

Thank you for your professional staff at the front desk we re received by very friendly and helpful people who to assessment proved to be respectful even though it was very late at night. The only disadvantage was the parking which is very far from the lifts and to carry luggage is very awkward and inconvenient especially if one is... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
MarkusMFritz, General Manager at Hilton Durban, responded to this review

Dear Valued Guest Thank you for taking a moment to share your experience. I am pleased to hear you found the Hilton Durban services to your liking. We look forward to welcoming you back to our hotel in the not too distant future. Yours Sincerely, Markus More 

Pretoria, South Africa
1 review
4 of 5 stars Reviewed 6 days ago NEW

The hotel is clean and butler service is excellent on arrival and departure (fantastic is the correct word to explain this service). The menu at the restaurant is great too. The lobby area is welcoming and professionalism received from the receptionist was adequate. I liked that decor and more especially the fact that the hotel has more mirrors than any... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
MarkusMFritz, General Manager at Hilton Durban, responded to this review

Dear Valued Guest Thank you for taking a moment to share your experience. I am pleased to hear you found the Hilton Durban services to your liking. We look forward to welcoming you back to our hotel in the not too distant future. Yours Sincerely, Markus More 

Durban, South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

Staying in the Hillton is all about where it is situated. Since June renovations is ongoing the noise factor just varies. Convenient and close to conference facilities but if you are the lucky one to have a room facing the Exhibition Centre you might end up listening to music you do not particular llike. The worst of all is the... More 

Was this review helpful? Yes 1
Scottsdale, Arizona
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff and service at this Hilton were excellent......we stayed on the HiltonHonors Executive floor where the lounge is located and it was perfect. The Honors Lounge was one of the best I have ever been in. The staff was great and the variety/quality of foods they prepared for breakfast and happy hour were 5 star. The rooms are fairly... More 

Was this review helpful? Yes 1
MarkusMFritz, General Manager at Hilton Durban, responded to this review

Dear Valued Guest Thank you for taking a moment to share your experience. I am pleased to hear you found the Hilton Durban services to your liking. We look forward to welcoming you back to our hotel in the not too distant future. Yours Sincerely, Markus More 

Belfast, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here while attending a conference in Durban. Great central location and only a very short walk to the conference centre. Also a short walk to the waterfront and the town centre. All what you would expect from a Hilton Hotel. Staff very friendly and helpful. Very good value for money and worth considering if on business in Durban

Was this review helpful? Yes
MarkusMFritz, General Manager at Hilton Durban, responded to this review

Dear Valued Guest Thank you for taking a moment to share your experience. I am pleased to hear you found the Hilton Durban services to your liking. We look forward to welcoming you back to our hotel in the not too distant future. Yours Sincerely, Markus More 

Newcastle, South Africa
1 review
5 of 5 stars Reviewed 1 week ago

Wen the lift attendant addresses you by your name, then you know the service is going to be TOPS !!! Service with a smile and wonderful breakfast. Surprisingly I was shocked to pay such exceptional rates compared to other hotels of lesser qualities.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
MarkusMFritz, General Manager at Hilton Durban, responded to this review

Dear Valued Guest Thank you for taking a moment to share your experience. I am pleased to hear you found the Hilton Durban services to your liking. We look forward to welcoming you back to our hotel in the not too distant future. Yours Sincerely, Markus More 

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