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Hilton Durban

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12 - 14 Walnut Road, Durban 4001, South Africa
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Hilton Durban
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721 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Georgetown TX, United States
5 of 5 stars Reviewed 2 days ago NEW

I have never encountered a better hotel staff anywhere in the world. They felt like friends by the end of our stay. They were both friendly and competent. The food in the restaurant was superb. All nice hotels are pretty much the same, but the staff of the Durban Hilton sets it apart -- from the first encounter to the... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

On Wednesday 29 July we went to the Hilton hotel in Durban for lunch at the Oasis Lounge. We arrived @ 12.20 pm. And only one table was occupied. We Placed our order immediately of 1 triple decker toasted sandwich 1pot of tea and 1 hot chocolate. Paid the bill to save time. Upon placing this order we advised the... More 

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Johannesburg, South Africa
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here for a week while on a business review. The staff were very friendly and accommodating and their service was great. The food is very good and the bed is one of the most comfortable I've slept in. It is centrally located in the city making it very accessible.

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Durban, South Africa
5 of 5 stars Reviewed 5 days ago NEW

I attended a Congress event at the Durban International Convention Center. The hotel is located just steps away from the Convention facility, which makes it a perfect set up. The hotel staff are very attentive and accommodating and helpful. The hotel restaurant food is excellent. A very good overall experience. Good value for the money spent.

Review collected in partnership with Hilton Hotels & Resorts

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Dubai, United Arab Emirates
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

It's central location within close proximity to the city centre & the convention centre makes it an ideal business hotel. Good rooms with great views of the city, meeting rooms and restaurants with outdoor extensions make it particularly attractive. The service is not too great. The renovation of the ground floor was on throughout my stay of 3 days, which... More 

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San Francisco, California
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I spent a majority of my holiday time in Durban, based here at the Hilton. My room was just as I would expect of a US-based international hotel chain -- furnishings were comfortable, fully functional, and satisfactory. The front desk staff at check in was outstanding, exceptionally friendly and helpful. A bell boy immediately responded to help me carry luggage... More 

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Bowie, Maryland
Level Contributor
148 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 1 week ago

Very accommodating hotel staff, from housekeeping to concierge to bell staff. Nice, bright lobby. Clean rooms with nice views. Burgers a little inconsistent in doneness for our group in Coral Lounge but I enjoyed a nice cobb salad, also enjoyed the pizza from room service. Granted I was starving but it wasn't bad. Showers have a fabulous strong flow of... More 

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Johannesburg, South Africa
1 review
5 of 5 stars Reviewed 1 week ago

I slept at the Hilton Durban on 17 July 2015 and their service was really great. I would definitely recommend this hotel to anyone who wants to experience great hospitality in Durban. Prior to going to Hilton, my wife and nine year old daugther had spent 3 days at a sea facing hotel, but we did not miss that when... More 

Review collected in partnership with Hilton Hotels & Resorts

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Pretoria, South Africa
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

I was booked into the Hilton in a non smoking room, when I arrived there were only smoking rooms available. The management, were unapologetic and told me to take it or leave it. They also refused to upgrade me and was forced to book into another hotel.. Fortunately the Beverley Hills was accommodating (as always). As a result of this... More 

Was this review helpful? Yes 3
Hermanus, South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Attended a trade show here as an exhibitor and I can commend all of the events staff for being helpful, efficient and friendly. Nikki Zulu who works at reception in the lobby deserves a special mention for being on top of things and going out of her way to resolve a minor issue.

Was this review helpful? Yes 1
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