We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Southern Sun Elangeni & Maharani

3.0 of 5 63 O.R.Tambo Parade | Durban Beachfront, Durban 4001, South Africa
Hotel website
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Southern Sun Elangeni & Maharani
Professional photos View all
Browse nearby
Southern Sun Elangeni & Maharani
Write a Review

638 reviews from our community

Traveler rating
    204
    270
    97
    40
    27
See reviews for
187
114
20
242
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (160)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (638)
  • Mar-May only
    (129)
  • Jun-Aug only
    (177)
  • Sep-Nov only
    (185)
  • Dec-Feb only
    (147)
All months
Gauteng, South Africa
1 review
5 of 5 stars Reviewed 3 days ago NEW

SS Elangeni & Maharani has been the best place to stay and host an event at. The staff constantly provided professional services and where warm and helpful. I would definitely stay there and have another event there again!

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
Pretoria, South Africa
1 review
5 of 5 stars Reviewed 4 days ago NEW

The service I received from Southern Sun Elangeni was great from the check in to the check out. The room were excellent, quiet and very clean. The location of the hotel and the view of the beach from my hotel was awesome. Everything about the hotel was great!

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
Johannesburg, South Africa
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 5 days ago NEW

What a spectacular view... Watch the sun rise from your bed. The hotel is good and clean and the rooms are spacious.... A real good place to watch the Durban Golden Mile from. Would have no problem recommending this hotel with exceptional Front Desk who are well trained and helpful... The only thing that seriously lets the hotel down is... More

Was this review helpful? Yes
Fourways, South Africa
Contributor
17 reviews 17 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Room was not properly maintained. Two bath towels, two hand towels, no facial tissues the first day, half a box the next day. Dirty carpet, broken soap holder in shower cubicle. Door looked as if it was broken down before. Service grilles in ceiling looked as if someone could climb through it from the top at any moment. Food poisoning... More

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
Centurion, South Africa
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Pleasant & comfortable stay at the Elangeni. Rooms were neat and comfortable with a great view of the hotel pool and Durban beachfront. Reception was excellent and in general all staff were pleasant and friendly. Breakfast in the morning was a bit of a challenge as the hotel was quite full and you would have to queue for a table.... More

Was this review helpful? Yes
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review. Unfortunately the Ocean Breeze restaurant is extremely popular, due to the beautiful views of the Indian Ocean - which does cause delays over weekends. I am delighted that, despite this, you had a memorable stay and look forward to welcoming you back soon. Regards Samantha More

Pretoria, South Africa
Contributor
17 reviews 17 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Clean, comfortable room. Outstanding breakfast, Convenient restaurants in close vicinity. Warm welcome. Beautiful reception areas . Friendly Service. Beautiful views from the room. Quick checkout for guests, when you are in a hurry

Was this review helpful? Yes
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review. I am delighted that you had a memorable stay and look forward to welcoming you back when you next travel to Durban. Regards Samantha More

Durban, South Africa
1 review
2 of 5 stars Reviewed 1 week ago

For a hotel situated in South Africa, not only to accommodate tourists but also business people around South Africa, I found it so disappointing that they could not offer even one plate of pork even though this is durban I fully understand. However I'm sure the hotels aim is not to just accommodate zulus and tourists only, but they don't... More

Was this review helpful? Yes
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review and for your valuable feedback. Please accept my sincere apologies for the lapse in service standards experienced during your stay. Pork is not deliberately left off of our menus (we serve pork products at breakfast time), however, we do review our menus regularly, in order to ensure that they cater... More

Witbank, South Africa
Contributor
12 reviews 12 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel has only improved. We went there for our honeymoon in 2012 and since the upgrade, even the service has increased. I would recommend this hotel to anyone staying in Durban. The new restaurant is amazing, but they have a limited menu.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review. I am pleased that you liked the "new look"of the complex and enjoyed the new facilities on offer to our Guests. We look forward to welcoming you back when you next travel to Durban. Regards Samantha More

Cape Town Central, South Africa
1 review
2 of 5 stars Reviewed 1 week ago

not what you would expect from Southern sun. Countless issues from reprogramming our key card at least 3 times a day, concierge not knowing information, rooms not cleaned properly. staff not as helpful as required. Samir (manager in Tall ships)is really amazing, if you need any assistance call on him, he goes the extra mile for the guests. Maharani offers... More

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review. Please accept my sincere apologies for the lapse in service standards experienced during your stay. It is through feedback such as this that we are able to identify our shortcomings and take the necessary corrective action, in order to address them. Regards Samantha More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The price of the drinks is ridiculous. Actually a pure rip off. Paid r44.00 for a double brandy (Klipdrift) excluding coke. In a bottle store a bottle cost R100.0 which has 32 shots. They therefore make R704.00 of a bottle. Crazy profits. Very unethical.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes 1
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review and for your valuable feedback, which we have also received via our Guest Satisfaction survey. In order to accommodate the needs of our Guests, we have a variety of dining facilities available, all of which offer a very different experience, which is included in our menu pricing. Regards Samantha More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Southern Sun Elangeni & Maharani? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Southern Sun Elangeni & Maharani

Address: 63 O.R.Tambo Parade | Durban Beachfront, Durban 4001, South Africa
Phone Number:
Location: South Africa > KwaZulu-Natal > Durban
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Southern Sun Elangeni & Maharani 3*
Number of rooms: 449
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Otel, Priceline, Despegar.com, TripOnline SA and Odigeo so you can book your Southern Sun Elangeni & Maharani reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Southern Sun Elangeni Durban
Elangeni Hotel Durban

172 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (153)
Viewed
Pool/beach area (12)
Viewed
Room/suite (37)
Viewed
Dining (14)
Viewed
View from room (30)
Viewed
Hotel & grounds (23)
Viewed
Bathroom (7)
Viewed
Other (30)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Dining (1)
Viewed
Room/suite (7)
Viewed
Pool/beach area (2)
Viewed
Bathroom (1)
Viewed
Business center/function rooms (1)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay