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All 43 Durban hotels

Garden Court Marine Parade

3.0 of 5 Hotel   |   167 Marine Parade, Durban 4001, South Africa
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Garden Court Marine Parade
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Ranked #14 of 43 hotels in Durban
A recent review
4 of 5 stars reviewed 1 week ago
Agnesia C Johannesburg, South Africa
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120 people have reviewed this hotel

Traveler rating
    21
    43
    31
    12
    13
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42
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
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English first
Johannesburg, South Africa
1 review
4 of 5 stars Reviewed 1 week ago

Although the service @ reception was super the systems where very slow. The Garden Court is perfectly situated and definitely family friendly. We were with our Rugby team who were also booked at the hotel and enjoyed I every minute of it.

Review collected in partnership with Tsogo Sun Hotels

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Andre G, Manager at Garden Court Marine Parade, responded to this review

Dear AgnesiaC, Thank you for your positive feedback. We look forward to welcome you back and the team in the very near future. More

Johannesburg, South Africa
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

The hotel completely stuffed up my booking. I booked a suite and when I arrived all I got was a double room. VERY EMBARRASSING!! Garden Court and Durban in general was very disappointing. I will never ever return to Durban. I felt as if I was about to be mugged every moment I spent outside. I was constantly hoarded by... More

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes 1
Andre G, Manager at Garden Court Marine Parade, responded to this review

Dear CB_Bepop Thank you for your feedback and advising us of your recent stay. It is unfortunate that you did not have a great experience and that Durban was disappointing to you. We do have a great working relationship with the local SAPS, local communities and council to ensure that Durban becomes the Lesiure Destination of choice as we do... More

Johannesburg, South Africa
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

very disappointed this time with my stay. I was disappointed that my rewards card was not activated . I had to wait in the room at least 6 hours everyday for my room to be made available after cleaning.......

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes 1
Andre G, Manager at Garden Court Marine Parade, responded to this review

Dear Irfaan2014, Thank you for the feedback received. Please be advised that you are required to log onto the Tsogosun site to activate your Rewards Card as this process can not be facilitated by the hotel. We regret that your room was not serviced timeously as our room attendants have until 4 pm daily to service rooms. Requests for early... More

Johannesburg, South Africa
1 review
5 of 5 stars Reviewed 3 weeks ago

from the booking till checking out the service was good, the staff at the reception was friendly and supportive knowledgable also with the area and they were helpful with information like the places we could visit whiles there. I could reccommend this hotel to anyone i know.

Review collected in partnership with Tsogo Sun Hotels

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Andre G, Manager at Garden Court Marine Parade, responded to this review

Dear PriscillaN, Thank you for the great feedback and I am so pleased to learn that your stay was a great one. We have some exciting news that will benefit you and all our visitors. The hotel wil start a full refurbishment in July 2014. This programme will take one year from start to completion. We are very excited about... More

Johannesburg, South Africa
1 review
5 of 5 stars Reviewed 3 weeks ago

The sea view was great my mom 1st time in Durban she was on the moon about the stay and buffet break-fast she had. we will always use the hotel whenever we come to durban Garden Court Marine is the place to be.

Review collected in partnership with Tsogo Sun Hotels

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Andre G, Manager at Garden Court Marine Parade, responded to this review

Dear ThembaL, Thank you for your feedback. We are pleased that your mom had a relaxing time staying at Garden Court Parade. We are very fortunate to be located on the Golden Mile with the Indian Ocean on our door step. The great plus is that all our rooms are sea facing so even if you can't be on the... More

Ladysmith, South Africa
2 reviews
4 of 5 stars Reviewed 4 weeks ago

top place to stay. location excellent. excellent location. secure hotel. very friendly staff. always helpfull. the breakfast needs to be Halaal. The free wifi was a good benfit. pool area was excellent. on top of the hotel.

Review collected in partnership with Tsogo Sun Hotels

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Andre G, Manager at Garden Court Marine Parade, responded to this review

Dear MDSEEDAT, Thank you for your response and feedback on your recent stay at Garden Court Marine Parade. Location is one of the great features of this hotel. Exciting news it that a full hotel refurbishment will kick of in July 2014 and will take approximately 12 months to complete making us one of the best hotels on the beachfront.... More

Johannesburg, South Africa
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

We could not sleep properly as there was a constant knocking sound above us. Kids running up and down the corridor and knocking on our doors early in the morning. I removed a blanket to use from the packet in the wardrobe and it seemed like that blanket had been dipped in a sewer. I would never ever use this... More

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes 1
Andre G, Manager at Garden Court Marine Parade, responded to this review

Dear YaseenA, Thank you for your feedback received. It is unfortunate that you did not have a pleasant stay and we sincerely apologise for this. Please be advised that the hotel has management and security on duty 24 hours a day to assist with any guest concerns or complaints such as you have mentioned. Regards More

1 review
5 of 5 stars Reviewed 4 weeks ago

Great place to stay and conveniently situated It would be great if a shuttle was provided to and from Shaka marine World or the Docks, I will be coming back again in December and am not that keen to use a conventional taxi

Review collected in partnership with Tsogo Sun Hotels

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Andre G, Manager at Garden Court Marine Parade, responded to this review

Dear Jason G, We look forward to welcome you back in December. Some other great options for transport if you do not wish to make use of taxi services are the People Mover Bus. This transport is a Durban Council initiative. The bus is reliable and well maintained and very cost effective. It stops on all the main routes on... More

Johannesburg, South Africa
1 review
4 of 5 stars Reviewed 4 weeks ago

the overall service we received was very good, the vicinity around GC Marine Parade is best suited. Most of it is walking distance. the rooms are comfortably to our needs. What I would like is at least a fridge in the rooms, as this would make life easier for us.

Review collected in partnership with Tsogo Sun Hotels

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Andre G, Manager at Garden Court Marine Parade, responded to this review

Dear AmenaM, Thank you for your feedback. Please be advised that all our family rooms are fitted with a small fridge that can hold all your daily supplies. Please remember to request a family room when booking next. Regards More

Durban, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel from 28 Feb - 3 March. Hotel is in a great location on the beach promenade. All hotel rooms offer a wonderful view of the beach; being able to watch the beautiful Durban sunrise and sunset every day is quite a treat. The rooms itself have basic amenities and is very comfortable! The double room was... More

Was this review helpful? Yes 1
Andre G, Manager at Garden Court Marine Parade, responded to this review

Dear Karen552014, Thank you for the positive review. We appreciate the full and accurate description of the hotel and its facilities and services. Staff are definitely one of the greatest assets any business could ever have and we are very fortunate to have a great team on board. Hope to welcome back soon. Regards More

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Additional Information about Garden Court Marine Parade

Also Known As:
Garden Court Marine Parade Hotel
Garden Court Marine Parade Hotel Durban
Address: 167 Marine Parade, Durban 4001, South Africa
Phone Number:
Location: South Africa > KwaZulu-Natal > Durban
Amenities:
Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 43 hotels in Durban
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Garden Court Marine Parade 3*
Official Description (provided by the hotel):
This Garden Court hotel is situated on Durban’s world-famous Golden Mile. Offering sun-drenched beaches, guests are offered comfort, hospitality and that little something extra. This hotel is at the centre of Durban’s beachfront and offers attention to detail without compromising on the good value that characterises the Garden Court brand. It is the perfect alternative for visitors to this fun seaside city. ... more   less 
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