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Garden Court Marine Parade

3.0 of 5
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167 Marine Parade, Durban 4001, South Africa
Garden Court Marine Parade
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Ranked #10 of 43 Hotels in Durban
A recent review
5 of 5 stars reviewed 1 week ago
thuthukilem Pretoria, South Africa
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246 reviews from our community

Traveler rating
    67
    75
    56
    22
    26
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87
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
1 of 5 stars Reviewed yesterday NEW via mobile

I never knew that employees in hotels don't greet anymore; have a disgusting attitude towards its guests, and exploit its guests. The employees were not very helpful. The rooms have broken door latches. The STAFF & CLEANERS take preference over the GUEST elevators. They don't greet. They have a cold attitude towards the guests. The parking is the worst. We... More 

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Pretoria, South Africa
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

Reception and my stay in the hotel was enjoyable.The rooms are clean and spacious.I'm requesting that there should be small fridges in the rooms,otherwise there's nothing to complain about as I'm happy.

Review collected in partnership with Tsogo Sun Hotels

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Cape Town, South Africa
1 review
5 of 5 stars Reviewed 1 week ago NEW

Holidays in Durban started with excellent experience on arrival at the hotel. My room on the 20th floor was ready and well serviced throughout my stay. The staff were really friendly and could help with sight seeing trips.

Review collected in partnership with Tsogo Sun Hotels

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Johannesburg, South Africa
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

my previous experience was not that of a good one ... however....hats off to all at the Garden court marine Parade. Well done on the excellent service and upgrades. I will definitely return... dining staff are very friendly and energetic .....thank you

Review collected in partnership with Tsogo Sun Hotels

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Gauteng, South Africa
1 review
5 of 5 stars Reviewed 1 week ago

The staff was always helpful and friendly.We booked during the peak easter period the parking was full , the hotel tried there best to accommodate us with parking closest to the hotel. The breakfast was lovely and top ups were done regulary. A fresh clean smell as we entered the floors. Most of all I enjoyed the luxury of the... More 

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Johannesburg, South Africa
2 reviews
4 of 5 stars Reviewed 1 week ago

Basic hotel Renovation in process Comfortable rooms could do better with shower renovations Good hotel for short stay Prostitutes hanging outside hotels at night on Snell parade should be banned.Bad for families especially with teenagers.

Review collected in partnership with Tsogo Sun Hotels

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Aritho, General Manager at Garden Court Marine Parade, responded to this review

Dear Faizel, Thank you for sharing your feedback regarding your stay. We are undergoing an extensive renovation with some rooms having a big walk in shower while the family rooms have a bath as well as a shower. We do work closely with the local authorities to ensure that the Hotel and its surrounds are very safe to the customer... More 

Port Elizabeth, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Our stay at Marine Parade Hotel was great. They busy with renovations and we slept on the 18th floor in a new renovate room. The view is absolute stunning.The room space decor and material used is very good plan and pretty. They just finished revamp of the pool on the 30th floor. The view - breathtaking. The staff was always... More 

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Aritho, General Manager at Garden Court Marine Parade, responded to this review

Dear Tharina, Thank you very much for your positive feedback and helpful tips for travellers. I am very glad that you had a great stay and the team did their best to make your stay a wonderful one. We do look forward to your return soon again. Kind Regards John Aritho General Manager More 

East London, South Africa
Contributor
15 reviews 15 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We had a thoroughly enjoyable stay. The staff were friendly and helpful. The Marine Parade is an attraction in its own right. Fresh,vibrant and safe. This hotel is well positioned on the esplanade in the middle of the various attractions. The Moses Mebida Stadium is worth a visit. A trip to the top of the arch is a must. A... More 

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Aritho, General Manager at Garden Court Marine Parade, responded to this review

Dear Graham, This has to be one of the most comprehensive reviews I have seen on the Hotel and Durban in general. We are very glad that you chose to stay with us and you had the opportunity to visit and understand the surrounds thoroughly. As you rightly say, the Hotel is strategically placed in a great way to visit... More 

Johannesburg
1 review
3 of 5 stars Reviewed 2 weeks ago

In my previous garden court stays, holiday inn catered for Halaal in a different kitchen and dining area which is the reason for my stay at holiday inn on this instance however currently Holiday Inn refers to themselves as ‘’halaal friendly’’ which is a concept which is not acceptable accordingly to Islamic Law as cross contamination in a sharing kitchen... More 

Review collected in partnership with Tsogo Sun Hotels

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Aritho, General Manager at Garden Court Marine Parade, responded to this review

Dear Mr Saleh, Thank you for staying with us and for sharing your views. I would like to bring to your notice that we are not a Holiday Inn Hotel as indicated but Garden Court Marine Parade. We also do not term ourselves as 'halaal friendly' but rather we do obtain all our meats from a Certified halaal butcher and... More 

Durban, South Africa
1 review
5 of 5 stars Reviewed 2 weeks ago

Our stay at G. C. Marine Parade was absolutely wonderful. Despite reading negative comments we were impressed. Room was neat & clean. Staff were efficient. Breakfast was great & service was excellent.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
Aritho, General Manager at Garden Court Marine Parade, responded to this review

Thank you very much for having the confidence to stay with us. Despite under going a major renovation, I am very glad that you had a great stay with your family. I do look forward to your return for an even better stay soon. Kind Regards John Aritho General Manager More 

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