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All 42 Durban hotels

Garden Court Marine Parade

3.0 of 5 Hotel   |   167 Marine Parade, Durban 4001, South Africa
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Ranked #15 of 42 Hotels in Durban
A recent review
3 of 5 stars reviewed 1 week ago
mathapeloelizabem Gauteng, South Africa
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183 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Gauteng, South Africa
1 review
3 of 5 stars Reviewed 1 week ago NEW

A wonderful short experience. The room was stuffy on my arrival due to the door being closed I think and I had to sleep somewhere.The following day the stuffiness was gone and I managed to sleep very well

Review collected in partnership with Tsogo Sun Hotels

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Aritho, General Manager at Garden Court Marine Parade, responded to this review

Dear Guest, Thank you very much for taking the time to share some feedback regarding your stay. I have taken note of your comments and can assure you that with the on-going refurbishment of the Hotel, the new rooms are looking great and with new fresh carpets. Possibly on your next stay we can book you in one of the... More

Nairobi, Kenya
Contributor
15 reviews 15 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The reception staff were friendly and very helpful particularly Stephen and Devan. Rooms are spacious. Good selections available for breakfast. Room service menu could be expanded to offer more variety. Ocean facing rooms have a lovely view of the Indian Ocean.

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Aritho, General Manager at Garden Court Marine Parade, responded to this review

Dear Wamakhula, Thank you very much for staying with us and for sharing your feedback regarding your last stay with us. It is great to note that you had a memorable stay and I can assure you that we shall thank and encourage Stephen and Devan for their service levels. I do look forward to welcoming you back soon again.... More

Johannesburg
1 review
5 of 5 stars Reviewed 2 weeks ago

I am completely overwhelmed by the excellent service I received in this hotel. The hotel friendly staff went an extra-mile in attending to my service requests. Though there were some renovation work, I was never inconvenienced at any given point.

Review collected in partnership with Tsogo Sun Hotels

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Aritho, General Manager at Garden Court Marine Parade, responded to this review

Dear Leonard, Thank you very much for taking the time to post your views on Trip advisor. I am very glad to note that you had a good stay and the team provided the expected level of service. The renovations are running on schedule and we do appreciate the fact that you did not feel disturbed in any way. We... More

Alberton, South Africa
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

This hotel used to be one of the tops in Durban beach front. During my visit I notice the staff is demotivated they don't care anymore about the visitors. The room (703) I was allocated was visibly dirty dust all over, carpets have visible stain in the lifts and bedroom. The breakfast buffet that used to be the talk of... More

Review collected in partnership with Tsogo Sun Hotels

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Aritho, General Manager at Garden Court Marine Parade, responded to this review

Mr Qongo, Thank you very much for sharing your views regarding your stay with us. I have taken your points of concern with the seriousness they deserve and I can assure you that we are working on improving the service levels of Hotel. I can assure you that in days to come you shall see visible improvements both in the... More

Phuthaditjhaba, South Africa
1 review
4 of 5 stars Reviewed 2 weeks ago

the stay was fantastic in all the areas. please call me for more information on discount and earning points. I will like to call again.the place is suitable for all age groups and I will recommend all

Review collected in partnership with Tsogo Sun Hotels

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Aritho, General Manager at Garden Court Marine Parade, responded to this review

Dear Lindiwe, Thank you very much for sharing your valuable feedback regarding your stay at Garden Court Marine Parade. It is wonderful to see that you had a great stay. It would be great if you could join the Tsogo Sun Rewards Programme which is easy and quick from any of our Hotels and this way, you can receive all... More

Cape Town, South Africa
1 review
4 of 5 stars Reviewed 3 weeks ago

Slept in one of the newly renovated rooms, looks morden and very spacious. Well done Tsogo sun!!! Though this stay was short, I thoroghly enjoyed the view and the room.The Durban beach front is amazing

Review collected in partnership with Tsogo Sun Hotels

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Aritho, General Manager at Garden Court Marine Parade, responded to this review

Dear 'Godliz', Thank you very much for sharing your views and comments on your last stay at Garden Court Marine Parade. I am very pleased to see that you stayed in one of our new rooms and that you liked the work that has been done. The Hotel will look superb once all the work is completed early 2015 and... More

Johannesburg, South Africa
1 review
5 of 5 stars Reviewed 3 weeks ago

We were told before we got to the hotel about the construction that was going on there and we chose a room far away from the noise. We did not hear anything and simply enjoyed our break. The staff were efficient, friendly and very accommodating. The food was up to standard and the view from the hotel is amazing. We... More

Review collected in partnership with Tsogo Sun Hotels

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Aritho, General Manager at Garden Court Marine Parade, responded to this review

Dear Rakesh, Thank you very much for taking the time to share your views on Trip advisor regarding your stay at Garden Court Marine Parade. I am very pleased to see that you had a great stay and the staff and facilities were up to par. I can assure you that we shall continue to improve and strive to provide... More

Pretoria, South Africa
1 review
4 of 5 stars Reviewed 4 weeks ago

It is what we expected and we recommend the place. The room was up to standard of a 3 star hotel. Staff members are fully trained and provided us with fanatical services. Wifi was so defective and we were so disappointed as we couldn't work. Breakfast was so good and out of this world, we enjoyed every meal. We will... More

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
Aritho, General Manager at Garden Court Marine Parade, responded to this review

Dear Ashley, Thank you very much for staying with us and for sharing your comments on the stay. I am extremely pleased to note that you had a great stay and the Hotel provided you with the desired level of comfort and service. On the other hand I will ensure that we take up the Wifi issue and come to... More

Edenvale, South Africa
2 reviews
3 of 5 stars Reviewed 4 weeks ago

rooms and room facilities wasn't up to standard passages and corridors not cleaned and a bad smell check in process wasnt easy breakfast staff service wasnt up to standard wifi password didt work room allocation due to renovation wasnt good

Review collected in partnership with Tsogo Sun Hotels

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Aritho, General Manager at Garden Court Marine Parade, responded to this review

Dear Brand, Thank you very much for sharing your valuable feedback. It is really not acceptable that the facilities and service during your stay were not up to standard and undertaking the revamp is no excuse at all. I shall address all the issues pointed out here and can assure you that they will be rectified. I do hope that... More

Midrand, South Africa
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 18, 2014

The WiFi was not working The room (bathroom and study table) had dust with all the construction that is taking place, I would expect that the house keeping would always make sure. Food room makes food cold due to the door being located in line with food bench.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
Aritho, General Manager at Garden Court Marine Parade, responded to this review

Dear George, Thank you very much for taking your time to share your valuable feedback regarding your last stay Garden Court Marine Parade. I have taken note of all the issues that you mentioned and I can assure you that the necessary steps have been taken to ensure that this is rectified. The refurbishment of the Hotel should not inconvenience... More

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Additional Information about Garden Court Marine Parade

Address: 167 Marine Parade, Durban 4001, South Africa
Phone Number:
Location: South Africa > KwaZulu-Natal > Durban
Price Range (Based on Average Rates): $
Hotel Class:3 star — Garden Court Marine Parade 3*
Number of rooms: 351
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Also Known As:
Garden Court Marine Parade Hotel Durban

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