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Garden Court South Beach

3.0 of 5
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73 O R Tambo Parade, Durban 4001, South Africa
Garden Court South Beach
Best prices for: 1 room 1 guest
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Ranked #12 of 43 Hotels in Durban
A recent review
4 of 5 stars reviewed 6 days ago
vilanthranp Pietermaritzburg, South Africa
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393 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pietermaritzburg, South Africa
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Mustard's Restaurant @ Garden Court South Beach is not value for money. Buffet is R180 but there is not a wide variety. E.g for desert it is fruit salad only. Other buffets there is at least three options for desert. One night there was no cake for the al cart menu though it is advertised on menu. Prawns curry is... More 

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes 1
Wayne S, General Manager at Garden Court South Beach, responded to this review

@ vilanthranp Thank you for staying with us and for sharing you review. I assure you that we are currently addressing your concerns with the outsourced restaurant and have no doubt that this will drastically improve very quickly. We apologise for the impact this had on your stay, and do hope you will be back soon and notice a marked... More 

Gauteng, South Africa
1 review
4 of 5 stars Reviewed 1 week ago

Friendly and welcoming staff, The view from the room to the beach out of this place. wake up by the sun rise over the the sea awesomeness. I love it cause you walk to the beach. I will come back with my family.

Was this review helpful? Yes
Wayne S, General Manager at Garden Court South Beach, responded to this review

@ meloding24 We are delighted that you had a good stay and enjoyed the location and views and our friendly staff. We look forward to welcoming you back soon. Kind regards Wayne More 

Durban, South Africa
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago

I was happy with most of the services rendered in terms of my hospitality. The only problem I had was the old bread served during breakfast. I tried different types of breads on offer and they were old. This resulted in me not enjoying my breakfast. Wish management could look into this and I will be happy.

Review collected in partnership with Tsogo Sun Hotels

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Wayne S, General Manager at Garden Court South Beach, responded to this review

@ Ernest M Thank you for staying with us and for taking the time to share your review. My apologies for the condition of the bread, i assure you this can and will be solved immediately. We do get fresh deliviers everyday, and thus it should never be a problem. We look forward to welcoming you back for an amazing... More 

Cape Town, South Africa
Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

If view is the only parameter then this is a place for you, great view out into the sea plus an amazing sunrise from the upper floor rooms. The hotel is easily accessible from the ICC and the airport. Being a city hotel you get the traffic noise from the street below and the early morning swimmers at the beach.... More 

Was this review helpful? Yes
Wayne S, General Manager at Garden Court South Beach, responded to this review

@ Nkosilathi M Thank you for your detailed review and feedback. We do appreciate your comments as it assists us in identifying the areas we need to focus on and improve. I have shared this with my management team to address and look into in the various areas. I have no doubt with some minor changes we can drastically improve.... More 

London, United Kingdom
Top Contributor
53 reviews 53 reviews
20 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel is a little old and dated. Beds reasonably comfy. Check in staff rather incompetent - half an hour to issue a room key when it's already after 11pm is really too slow! High floor rooms facing the promenade have fabulous views of the beach and coastline. All in all fine for a business trip when you're not at the... More 

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Wayne S, General Manager at Garden Court South Beach, responded to this review

@ rubia1984 Thank you for staying with us and for taking the time to post your review. As a valued contributor we do take this feedback seriously and constructively. We are glad that you enjoyed the view and bed, and apologise for the delay in the check in process. This is definitely not the norm. We will investigate further and... More 

East London, South Africa
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The hotel is fine. Budget and conveniently located at the beach front but the service from staff is sloppy! I was surprised that each night a car parking fee of R50 is charged and it is demanded that you pay upfront. The hotel has excellent sunrise views and the night view of night life is also very good especially from... More 

Was this review helpful? Yes
Wayne S, General Manager at Garden Court South Beach, responded to this review

@ Navy S Thank you for staying with us and for sharing your review. We do appreciate your comments. We are pleased you had a good overall stay and that you apprecaite the value for money. My apologies for the attentiveness of the staff, as management we will certainly address and improve this. We look forward to seeing you soon.... More 

Gauteng
1 review
5 of 5 stars Reviewed 2 weeks ago

The sea facing room has beautiful relaxing sea view. The sunrise is a must to sea. The buffet breakfast accommodate different peoples tastes lovely. The only thing I did not like when they were allocating the room they did not check if the room was equipped for more than two people since I was travelling with the family

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
Wayne S, General Manager at Garden Court South Beach, responded to this review

@ 515zinhlem Thank you for staying with us and for taking the time to share your review. We are delighted that you had a good stay and got to enjoy the amazing sunset. Our apologies for the confusion on the number of people in the room - we will most certainly ensure we are checking on this more carefully. We... More 

Johannesburg, Gauteng, South Africa
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Hotel is as expected for a 3 star, however, the customer service was horrible,check in staff are not clueless, also parking is a problem with limited spaces onsite which they don't tell u when u book.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes 1
Wayne S, General Manager at Garden Court South Beach, responded to this review

@ Karthi P Thank you for staying with us and for taking the time to share your comments. I do sincerely apologise for the lack of customer service you’re experienced at reception and ensure you that we are working on this and effective training to remedy any concerns. Generally parking is sufficient, however in the peak holiday periods, we make... More 

Greater Johannesburg, South Africa
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Staff friendly and helpful.I could walk to most place I wanted to see. would recommend this hotel to friends and family.Public moove busses within walking distance of the hotel. Taxis infront of the hotel a plus

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes 1
Wayne S, General Manager at Garden Court South Beach, responded to this review

@ Clive M Thank you for taking the time to share your comments. We are glad you had a good stay and found the lcoation ideal and easy to move around. We do look forward to being able to welcome you back. Kind regards Wayne More 

Cape Town Central, South Africa
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Rooms are average but clean and everything worked. We were upgraded to a sea facing room at no extra charge! A great view of the ocean from the front of the building. The location was perfect for a pleasant walk along the beach to UShaka. The buffet breakfast was good and the custom omelette was tasty. The hotel is affiliated... More 

Was this review helpful? Yes
Wayne S, General Manager at Garden Court South Beach, responded to this review

@ truman303 Thank you for staying with us and for taking the time to share your review. We are delighted you had a good overall stay and aprpecaited the value for money. We do look forward to welcoming you back. Kind regards Wayne More 

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