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All 42 Durban hotels

Coastlands Musgrave Hotel

4.0 of 5 Hotel   |   315-319 Peter Mokaba Ridge | Musgrave, Durban 4001, South Africa (Formerly Coastlands on the Ridge)
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Coastlands Musgrave Hotel
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Ranked #25 of 42 Hotels in Durban
A recent review
4 of 5 stars Reviewed May 5, 2014
NazC786 Johannesburg, South Africa
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58 reviews from our community

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    8
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Coastlands Musgrave Hotel
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Johannesburg, South Africa
1 review
4 of 5 stars Reviewed May 5, 2014

As a family, we had a great stay at the elegant Coastlands Musgrave. I had booked two deluxe rooms (interleading) and we were very comfortable. Cleanliness for me is key at a hotel, and I must admit, the rooms felt and looked fresh. The beds were made up morning and evening. We enjoyed the ample space on the balcony as... More 

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Johannesburg, South Africa
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 25, 2014

i had paid for a so called deluxe room at this establishment for the easter long weekend 2014 (18 April to 21 April 2014). when i first got to the room, the lock on the door didnt work, maintenance came up and fixed that. the airconditioning duct was rotting around the corners and water dripping onto the carpet and sometimes... More 

Was this review helpful? Yes 1
Johannesburg, South Africa
Top Contributor
50 reviews 50 reviews
11 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed April 22, 2014

the Coastlands at Musgrave is a pretty new building, so expectations were high. Location for our purpose was perfect. Its not anywhere near the beach or the city centre, but perfect for those out of town guests wanting to be close to family. Yep, this hotel is in the burbs, but a short 10 minute drive to town or beach... More 

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Coastlands_Marketing, Public Relations Manager at Coastlands Musgrave Hotel, responded to this review

Good morning Thank you for your recent comment on Tripadvisor. We are delighted that you enjoyed your stay at Coastlands Musgrave Hotel and we look forward to welcoming you back to Coastlands Hotels and Resorts in the near future. Andre-B van Wyk Group Marketing and Sales Manager Coastlands Hotels and Resorts More 

Nairobi, Kenya
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 29, 2014

I visited the hotel on business. i forwarded my clothes for pressing, and informed the lady that i would need them for next day in the next day in the evening. unfortunately, she forgot and i had to shop for another dress. i only got the dress back on the day i was leaving. Another lady at the reception was... More 

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Durban, South Africa
Contributor
15 reviews 15 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 16, 2014 via mobile

I booked in for my husbands birthday and was told about a special were they organise chocs candles etc and decorate the room... Was phoning them everyday and they kept saying they would get back to me. Night before they phone and demand that i pay for it right away and not when i arrive. I explained that the banks... More 

Was this review helpful? Yes 1
Pietermaritzburg, South Africa
Contributor
12 reviews 12 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed January 29, 2014

My boyfriend and I recently stayed at the Coastlands on the Ridge hotel in Durban. At first, we were so excited because the pictures on the site were amazing! The room looked great, the view and the ambiance. We were very disappointed when we checked in. The room was extremely small and our view? The emergency staircase. We asked to... More 

Was this review helpful? Yes 3
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 28, 2013 via mobile

Please listen to me with caution whatever you are reading about this hotel its true internet miss leading, noisy cant sleep in evenings, pool hahaha thats a joke, breakfast same day in day out no change o yes found hair in one of there dishes staff is funny enough friendly mangement tells you they sorry and undetstand You paying for... More 

Was this review helpful? Yes 2
Coastlands_Marketing, Public Relations Manager at Coastlands Musgrave Hotel, responded to this review

Good afternoon Thank you for your valuable feedback regarding your recent stay at our hotel. We apologize for any inconvenience that you experienced and assure you that your review has been taken seriously and addressed at executive level. We strive to deliver facilities, products and service that exceed guest expectations. Your comments will assist us tremendously to improve our offering... More 

Durban, South Africa
Contributor
13 reviews 13 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 16, 2013

Went to coastlands for breakfast .the menu was small ,not a variety one would expect for a large hotel. .staff complained a lot about various patrons and were sum what loud . Had to wait for the chef to come and make the eggs . Biscuits and bread a bit stale . Interior needs some doing up

Was this review helpful? Yes 1
Manipal
Senior Contributor
38 reviews 38 reviews
31 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed October 22, 2013

Breakfast buffet, an excellent Customer Manager and a large enough room with a balcony... I am afraid theer is nothing else worth mentioning about this property. Try and avoild lunch and dinner here. There is an apology of a bar. The folks at the front desk are inadequately trained leading to long waits at the desk at check in and... More 

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New Delhi, India
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 18, 2013

I stayed at this hotel from 8th to 10th October in their deluxe room. On reaching I kept my money in the room safe and duly locked same with my key. To my shock when I opened the safe with the same key before check out a amount of $400 was missing from the locker. I explained the problem to... More 

Was this review helpful? Yes 3
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Additional Information about Coastlands Musgrave Hotel

Address: 315-319 Peter Mokaba Ridge | Musgrave, Durban 4001, South Africa (Formerly Coastlands on the Ridge)
Location: South Africa > KwaZulu-Natal > Durban
Price Range (Based on Average Rates): $
Hotel Class:4 star — Coastlands Musgrave Hotel 4*
Number of rooms: 101
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Also Known As:
Coastlands On The Ridge Hotel Durban
Hotel Style:
#12 Luxury Hotel in Durban

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