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Coastlands Musgrave Hotel

4.0 of 5
315-319 Peter Mokaba Ridge | Musgrave, Durban 4001, South Africa (Formerly Coastlands on the Ridge)
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Coastlands Musgrave Hotel
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Coastlands Musgrave Hotel
Coastlands Musgrave Hotel
Coastlands Musgrave Hotel
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68 reviews from our community

Traveler rating
    14
    22
    11
    12
    9
See reviews for
8
15
6
27
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Johannesburg, South Africa
Top Contributor
153 reviews 153 reviews
69 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I tried this hotel as I am often in durban on business. The rooms with balcony are decently appointed. The rooms look modern and the bathrooms are adequate. The main problem with this hotel is the noise by patrons. It seems such a peaceful place but then out of nowhere you get a group of three of four people walking... More 

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Durban, South Africa
1 review
5 of 5 stars Reviewed March 5, 2015

i booked the fleur de lis spa over-night package and it was just what i needed.the spa therapist are so helpful warm,professional and friendly,the hotel staff are wonderful to.. i recommend the over night spa package for all..

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Durban, South Africa
Top Contributor
154 reviews 154 reviews
25 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed February 26, 2015

I booked some of my business clients into this hotel over February and was fortunate enough to get a suite booking. The suite is large and spacious and the room and bathrooms well furnished. the room service is wonderful, and the large balcony over-looking the Berea , and the Indian ocean is superb. This hotel is at an excellent location... More 

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Manchester, United Kingdom
Top Contributor
83 reviews 83 reviews
31 hotel reviews
43 helpful votes 43 helpful votes
1 of 5 stars Reviewed February 24, 2015

My experience here was terrible. I was booked on business for the week in a standard room. I was allocated 115. Do not stay in this room. There is a white wall outside the window and no view. The room is terribly basic. It is located next to the spa and lift where staff and guests seem happy to talk... More 

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London, United Kingdom
Contributor
16 reviews 16 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 18, 2015

Firstly, one needs to know that you get standard rooms and deluxe rooms. We'd initially booked a standard room thinking that this would be adequate for our needs, and unfortunately, we were disappointed. The room had no wifi signal, wallpaper was coming off the walls, and we overlooked a noisy car park. I then decided to inquire as to the... More 

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Greytown, South Africa
Contributor
13 reviews 13 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 9, 2015

We had a very comfortable stay at Coastlands and will definately use this hotel again. The breakfast was suburb and the rooms comfortable. We did have a problem with maintenance in our room, but the problem was sorted out quickly and efficiently.

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Coastlands_Marketing, Director of Sales at Coastlands Musgrave Hotel, responded to this review

Good afternoon Thank you for your valuable feedback regarding your stay at Coastlands Musgrave Hotel. We are glad to know that you enjoyed your stay at our hotel, and we thank you for your patience during the maintenance defect that occurred. We look forward to welcoming you back to our hotel in the near future. More 

Durban
Contributor
18 reviews 18 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 12, 2015

i am a regular at the Fleur de lis spa at this establishment and all i can say is ladies keep up the great work. relaxation at its best with a wide variety of treatments available and the complementary juices and teas ensure you well hydrated. The only disappointment is that the spa bath time allocated is only 15 mins... More 

Was this review helpful? Yes 1
Johannesburg, South Africa
Contributor
15 reviews 15 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 6, 2015

Most importantly book a deluxe room if you want a good view. I made the mistake of booking a standard room as it says on the website all rooms have views. We had no view in our room. Aircon in our room was not working I woke up at 5am as I could not sleep with the heat and went... More 

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Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed January 4, 2015 via mobile

dont go here if you want peace and privacy, it gets very noisy and rowdy closer to the end of the week. Staff just barge into your room knowing that you are there and the balconies are not private. Food is very mediocre, and the breakfast sucks. Parking is great but not when there's an event. Overall a very poor... More 

Was this review helpful? Yes 1
Durban, South Africa
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 2, 2015

The Spa treatment was most disappointing. Massage was good, staff pleasant but it absolutely lacks finesse, hygiene and finishing touches vital to customer satisfaction. The most pathetic pedicure ever, if one can it call it that! I communicated with the Management of the Fleur de Lis and the reply was ," thanks for concerns and it helps them to grow".... More 

Was this review helpful? Yes 1
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