We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 43 Durban hotels

Coastlands Musgrave Hotel

4.0 of 5 Hotel   |   315-319 Peter Mokaba Ridge | Musgrave, Durban 4001, South Africa (Formerly Coastlands on the Ridge)
Hotel amenities
Save Saved
You added Coastlands Musgrave Hotel to your Saves list
Coastlands Musgrave Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
53%
Ranked #30 of 43 hotels in Durban
A recent review
4 of 5 stars reviewed 2 days ago
BeeTPiont Abu Dhabi, United Arab Emirates
  • Overview
  • Reviews (44)
  • Photos (33)
  • Amenities
  • Q&A
  • Room tips (13)
  • Location
  • More
Write a Review

44 people have reviewed this hotel

Traveler rating
    10
    14
    6
    7
    7
See reviews for
5
6
3
19
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Dutch first
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
Abu Dhabi, United Arab Emirates
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed at this hotel for two night! This hotel should be higher on the rankings! Truly a very enjoyable experience! Room service is really fast, takes time to get assistance on certain requests however when the the finally help they are tops! Service in Africa is slow but this hotel would be among the steady top 20 of Dubai! Was... More

Was this review helpful? Yes
Johannesburg, South Africa
Contributor
11 reviews 11 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hello! So we stayed at this establishment in April and were quite impressed by the quality of service we received. Sometimes the breakfasts lacked variety but other than that we had some great treats via room service! The staff were friendly and the views from some of the top floors are amazing as you can see the port as well... More

Was this review helpful? Yes
Johannesburg, South Africa
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 of 5 stars Reviewed May 31, 2014

I spent three nights at this hotel. I travel a lot through SA and a bit internationally. This hotel has the worst room lay-out I have ever seen. There is no mirror by the hairdryer. The toilet is built in half underneath the vanity. There is a smokers corner right outside my bedroom window! The "fridge" which reception claims is... More

Was this review helpful? Yes
Coastlands_Marketing, Public Relations Manager at Coastlands Musgrave Hotel, responded to this review

Good morning We have received your review and comments prior to writing this on Tripadvisor. As you are aware, we are dealing with your concerns with your Corporate Travel Office at the moment, which will be able to give you feedback soon. Regards Andre-B van Wyk Group Marketing and Sales Manager More

Vancouver, Canada
Contributor
15 reviews 15 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed May 24, 2014

Stayed there for ten days, firstly they gave us the wrong room and refused to fix the problem. After arguing with management cos we had been travelling for a while they agreed to give us a larger room as there were 3 of us. They let us into our room but left us without a key and in darkness for... More

Was this review helpful? Yes
Bloemfontein, South Africa
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 18, 2014

I spent two nights at this hotel and enjoyed the friendly staff and the hotel in general. I do have one gripe in that our meals were included in the package and everything either had a Tikka or Curry flavour.I enjoy a good curry but when it is served for lunch and dinner it gets to be a bit much.... More

Was this review helpful? Yes
Coastlands_Marketing, Public Relations Manager at Coastlands Musgrave Hotel, responded to this review

Good afternoon Thank you for staying at Coastlands Musgrave Hotel and for your recent review. We are happy to know that you were impressed with the overall service and facilities of the hotel. We apologize that the food was at times too spicy - and we have discussed your comments with our Food and Beverage team as well as our... More

melbourne
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 16, 2014

I stayed here for a recent work trip and it was a great experience. The breakfast was massive and wide ranging, there were also friendly staff ready to assist. The room was spacious and well appointed. If I had one criticism it would be that the shower was a handheld that had no housing or curtain over the bath, so... More

Was this review helpful? Yes
Coastlands_Marketing, Public Relations Manager at Coastlands Musgrave Hotel, responded to this review

Good afternoon Thank you for your review and positive comments about out hotel. We are glad that you were impressed with the food, facilities and service. Some of our rooms have showers and some have baths. The normal procedure is that the person taking the reservation would ask your preference, which sometimes is not specified when group bookings are made.... More

Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 6, 2014

To the Management and Staff at Coastlands on the Ridge, I hope that this correspondence does justification about the way I wish to express appreciation to all the staff at your fine establishment. My wife and I spent 18 wonderful days at your hotel, and I think spending 18 days at Coastlands on the Ridge qualifies us to comment fairly... More

Was this review helpful? Yes 1
Johannesburg, South Africa
1 review
4 of 5 stars Reviewed May 5, 2014

As a family, we had a great stay at the elegant Coastlands Musgrave. I had booked two deluxe rooms (interleading) and we were very comfortable. Cleanliness for me is key at a hotel, and I must admit, the rooms felt and looked fresh. The beds were made up morning and evening. We enjoyed the ample space on the balcony as... More

Was this review helpful? Yes
Johannesburg, South Africa
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 25, 2014

i had paid for a so called deluxe room at this establishment for the easter long weekend 2014 (18 April to 21 April 2014). when i first got to the room, the lock on the door didnt work, maintenance came up and fixed that. the airconditioning duct was rotting around the corners and water dripping onto the carpet and sometimes... More

Was this review helpful? Yes 1
Johannesburg, South Africa
Senior Contributor
49 reviews 49 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed April 22, 2014

the Coastlands at Musgrave is a pretty new building, so expectations were high. Location for our purpose was perfect. Its not anywhere near the beach or the city centre, but perfect for those out of town guests wanting to be close to family. Yep, this hotel is in the burbs, but a short 10 minute drive to town or beach... More

Was this review helpful? Yes
Coastlands_Marketing, Public Relations Manager at Coastlands Musgrave Hotel, responded to this review

Good morning Thank you for your recent comment on Tripadvisor. We are delighted that you enjoyed your stay at Coastlands Musgrave Hotel and we look forward to welcoming you back to Coastlands Hotels and Resorts in the near future. Andre-B van Wyk Group Marketing and Sales Manager Coastlands Hotels and Resorts More

Owners: What's your side of the story?
If you own or manage Coastlands Musgrave Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Coastlands Musgrave Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Coastlands Musgrave Hotel

Address: 315-319 Peter Mokaba Ridge | Musgrave, Durban 4001, South Africa (Formerly Coastlands on the Ridge)
Location: South Africa > KwaZulu-Natal > Durban
Price Range (Based on Average Rates): $
Hotel Class:4 star — Coastlands Musgrave Hotel 4*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Priceline, Agoda, Despegar.com, BookingOdigeoWL and Hotels.com so you can book your Coastlands Musgrave Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Coastlands On The Ridge Hotel Durban

33 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (11)
Viewed
Bathroom (1)
Viewed
View from room (1)
Viewed
Room/suite (4)
Viewed
Hotel & grounds (2)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (23)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (12)
Viewed
Dining (4)
Viewed
Other (1)

Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#11 Luxury Hotel in Durban
Hotel Class
Official Description (provided by the hotel)
Located on Crest of Ridge road with spectacular views over Durban, Coastlands Musgrave Hotel offers 101 modern and comfortable bedrooms. It boasts 58 Standard Rooms, 41 Deluxe Rooms and 2 Suites. This hotel is ideal for the discerning corporate, leisure and international traveler and is situated minutes away from Durban's iconic Moses Mabhida stadium, Greyville Racecourse, Suncoast Casino, uShaka Marine World, Durban Beaches on the Golden Mile and is a mere 35 minutes drive from King Shaka International Airport. Durban University of Technology is 2.5 km from the hotel.Our 6th floor conference and events centre is the ideal venue for your next conference, function or special occasion and we are able to tailor-make a package that suit your needs. We work with suppliers of the highest standard and we are able to assist in any decor or technical requirements.Sip on a cocktail or your favorite drink on our terrace or next to the pool, and enjoy a scrumptious A-la-Carte dinner in our 315 Restaurant. Our Friday evening Spice and Saturday night Seafood Buffet is legendary and offers live entertainment. Room service is available 24 hours a day and our coffee shop serves delectable cakes and desserts.All our bedrooms are equipped with individually controlled air-conditioning, flat-screen televisions with DSTV and tea & coffee making facilities, laundry service and turndown service.Our friendly and professional staff at the Concierge desk is able to assist you in transport arrangements, luggage storage and guests are welcome to make use of our business centre which offers internet, printing and fax facilities. Free wi-fi is available throughout the hotel.Coastlands Musgrave Hotel welcomes you to Durban, and invites you to explore and experience our beautiful province. ... more   less 
Number of rooms
101

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer