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All 43 Durban hotels

The St. James on Venice

4.0 of 5 Hotel   |   100 Venice Road | Morningside (diagonally opposite Clifton school acquatic centre), Durban, South Africa
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81%
Ranked #6 of 43 hotels in Durban
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed June 26, 2014
Janice W
  • Overview
  • Reviews (38)
  • Photos (21)
  • Amenities
  • Room tips (9)
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38 people have reviewed this hotel

Traveler rating
    20
    11
    4
    1
    2
See reviews for
8
8
4
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • German first
  • Any
English first
1 review
4 of 5 stars Reviewed June 26, 2014

My daughter and I enjoyed our second trip to South Africa. We stayed at St. James hotel and our experience was lovely. The room and the common areas were clean and beautiful, the service was excellent, the meals were tasty, the coffee was great, and the weather was perfect. (Ok, not their doing, I get it.) My only pause came... More

Was this review helpful? Yes
Sunet P, General Manager at The St. James on Venice, responded to this review

Good Day Thank-you very much for your lovely review of our hotel, I remember your stay and we enjoyed having you here. Regarding your comment about our uniforms; as the manager of the hotel I have decided not to wear a uniform for a couple of reasons. My staff approached me and asked me to buy them uniforms which we... More

Durban, South Africa
1 review
5 of 5 stars Reviewed June 24, 2014

The most stunning, relaxed and tranquil venue for any function. The staff were friendly and helpful. The service was prompt and of a high standard. The menu for the High Tea was excellent. Management staff are very professional and helpful.

Was this review helpful? Yes
Sunet P, General Manager at The St. James on Venice, responded to this review

Dear Michelle Thanks for the lovely review, your set-up was def one of the most beautiful we have seen. The look on your daughter's face was priceless and I think she was completely surprised! Please visit us again soon. Regards Sunet More

Melbourne, Australia
1 review
4 of 5 stars Reviewed June 23, 2014

After five weeks of travelling on safari in Botswana and Zimbabwe, my wife and I stayed a few days at St James on Venice both before and after the Comrades race on June 1st. We could not have been better served. Apart from the location - away from the city centre - it provided excellent accommodation and service, and Melissa... More

Was this review helpful? Yes
Sunet P, General Manager at The St. James on Venice, responded to this review

Dear Gallagher-clan It was wonderful hosting you and the two ultra-marathon runners. Thank-you so much for taking the time to write this review we really appreciate it. Please come visit us again soon! Regards Sunet and Team More

Durban, South Africa
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 2, 2014

While searching the net for a High Tea venue to have my cousin’s baby shower, a very bold St James on Venice stood out. I phoned and made my booking straight away. I was helped by a very friendly Charity. I had booked their boardroom for my function. I was called the morning of baby shower by Melissa who suggested... More

Was this review helpful? Yes 2
Sunet P, General Manager at The St. James on Venice, responded to this review

Good Day Mandi Thank-you so much for your great feedback, I will be sure to pass it on. Please come again soon (this time with the little baby!) Regards Sunet More

Durban, South Africa
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 28, 2014

I wanted to book this venue out for a ladies function. It looked so idyllic and a high tea seemed like the perfect activity for ladies. A friend of mine and myself decided to test out the venue before I made a booking for the fucntion. Thank goodness I did. The high tea on the whole was dismal. We were... More

Was this review helpful? Yes
Sunet P, General Manager at The St. James on Venice, responded to this review

Good Day Thank-you for your valuable feedback; I apologize that you had a terrible experience. I would really like to prove to you that this is not our standard and invite you to contact me so that we can set a date and time in order for us to redeem ourselves. I truly am sorry that you found the entire... More

Mangapwani, Zanzibar
2 reviews
5 of 5 stars Reviewed May 15, 2014

Ive been meaning to get to this review but time just hasnt been on my side. So as they say, better late than never. Im a tough act to please and I usually dont say much unless the service is exceptionally poor or in this case, exceptionally GREAT! I loved the beautiful romantic decor - its chic and elegant. The... More

Was this review helpful? Yes
Sunet P, General Manager at The St. James on Venice, responded to this review

Good Day Thank-you so much for your kind word, it is truly amazing and very gratifying to read feedback like this and my staff absolutely thrive at it. We in turn look forward to hosting you again. Regards Sunet More

Durban, South Africa
1 review
5 of 5 stars Reviewed May 14, 2014

we hada combined birthday/anniversary dinner in april. it was fabulous!food excellen and service on.cant complain about anything.sunet Vicky and the staff were awesome. thanks guys the outside terrace was great - we couldn't have asked for more.

Was this review helpful? Yes
Sunet P, General Manager at The St. James on Venice, responded to this review

Dear Linde Thanks so much for your kind words, we enjoyed sharing the special day with you and your family and friends. I am sure we will see you for breakfast or lunch again soon! Regards Sunet and Team More

Bruxelles
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 11, 2014

A small Hotel in a calm area, decent rates and helpful staff, when present. The 2 outside rooms 5 and 6 are noisy because of a water feature in the garden area, a water fountain is running all night. If you want to sleep I recommend the inside rooms to the front of the Hotel. Breakfast is delicious and well... More

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Townsville
1 review
5 of 5 stars Reviewed April 1, 2014 via mobile

This hotel was amazing. We didn't know what to expect but for the price of the room with breakfast included it was amazing. The room was beautiful, secure and the staff and the hotel was really spectacular. Recommend to anyone

Was this review helpful? Yes
Johannesburg, South Africa
Top Contributor
112 reviews 112 reviews
20 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed February 14, 2014

Booked for a long weekend in Durban and stayed at this quaint, lovely establishment. The rooms are very well appointed and comfortable, large with beautiful stained glass features and high ceilings. The restaurant is fabulous and the food is really great! It is well located, near Florida Rd - which has a great vibe with all the restaurants and bars.... More

Was this review helpful? Yes 1
Sunet P, Manager at The St. James on Venice, responded to this review

Thank-you for taking the time to write such a lovely review on our hotel. We do look forward to having you back, soon I hope! More

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Additional Information about The St. James on Venice

Address: 100 Venice Road | Morningside (diagonally opposite Clifton school acquatic centre), Durban, South Africa
Location: South Africa > KwaZulu-Natal > Durban
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The St. James on Venice 4*
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21 photos of this hotel

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style
#3 Best Value Hotel in Durban #4 Luxury Hotel in Durban #10 Business Hotel in Durban
Hotel Class
Official Description (provided by the hotel)
Originally the home of Corobrick founder Robert Storm who built it in 1892, the hotel is steeped in Durban history and retains much of its old world charm. The 15 bedrooms are individually decorated in a classically elegant style with some having a view over the century’s old St James church while others look over the hotel’s peaceful garden patio. Being close to the trendy eateries of Florida Road, Durban’s beachfront, major sports stadiums (Kings Park and Moses Mabhida Football Stadium), golf courses and Jameson and Mitchell Parks means all Durban’s attractions are just a short drive away. The hotel is ideal for small meetings, conferences and private dinners and is well equipped to ensure business runs smoothly and efficiently. For business guests, the hotel is well-placed for access to the ICC, as well as quick freeway access to the Umhlanga Ridge precinct. ... more   less 
Number of rooms
15

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