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The St. James on Venice

#5 of 42 Hotels in Durban
Certificate of Excellence
100 Venice Road | Morningside (diagonally opposite Clifton school acquatic centre), Durban, South Africa
Hotel amenities
The St. James on Venice
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Ranked #5 of 42 Hotels in Durban
Certificate of Excellence
A recent review
4 of 5 stars Reviewed May 13, 2015
Keith M
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57 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cape Town, Western Cape, South Africa
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 13, 2015

If I had actually stayed here I may have felt differently! I was in Durban for Tourism Indaba and had booked for 4 nights but was told, on arrival, that unfortunately they were fully booked for 3 of the nights and that they could only accommodate me for 1 night. They then offered me a room right next to reception... More 

Was this review helpful? Yes
GM-Meleney, Manager at The St. James on Venice, responded to this review

Dear Mr. Newton, Thank you for bringing the matter to my attention. I've reviewed correspondence and noted that we replied both to yourself and the booking agent but it is clear that the message that we had been fully booked for at the time of your enquiry did not get through to you timeously. We are sorry that we could... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 13, 2015

Beautifully appointed hotel close to all amenities in the Durban City Centre. Warm friendly staff welcomed us and our room was beautifully appointed and the peaceful setting and luxury fittings all made for a really wonderful stay.

Was this review helpful? Yes 1
GM-Meleney, General Manager at The St. James on Venice, responded to this review

Thank you for your kind review Keith. We hope to welcome you back to the lovely old Saint James on your next trip to Durban. More 

Midrand, South Africa
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed March 5, 2015

This is a lovely guest house with superior fixtures and fittings, very nicely decorated with willing and friendly staff. However, during our stay it lacked the finesse of what I classify a boutique hotel to be. Little things like the hair dryer in the room not fitting any plug socket in the hotel, no shelf or light above the sink... More 

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GM-Meleney, Manager at The St. James on Venice, responded to this review

Dear Jenny, Thank you very much for your helpful feedback and kind words. We will address all of your concerns and look forward to welcoming you back to Saint James with all of our oversights corrected. Meleney More 

Spokane, Washington
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 4, 2015

This was our first visit to South Africa and we wanted a quiet place in Durban for a night before our Safari at a nearby lodge. We wanted to find a hotel near the water, but now that I have visited the HUGE city of Durban, I know that the hotels "on the water" are actually across the street behind... More 

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Cape Town Central, South Africa
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 31, 2014

Everything about this small hotel was delightful. The staff were amazing, the rooms newly decorated and stylish and the area safe and secure. I will definitely stay again when in Durban. Staying there was a real "feel good " experience.....

Was this review helpful? Yes 1
Barendrecht, Zuid-Holland, Netherlands
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 15, 2014 via mobile

This is a wonderfull Place to stay! Rooms are modern and the staf is super with an excellent service! Tip: ask The manager for things to do here in the town, she has the best tips for Everyone, no matter what you like to do. To bad we only stayed for 1 night in Town, So we couldn't see the... More 

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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 30, 2014

It was my first visit to South Africa for a official reason but I wanted to get the taste of the country too. What better way but to stay away from typical high-rise hotels that you will find everywhere. At Saint James the surroundings are so serene and the decor is so tastefully done that you immediately feel at home.... More 

Was this review helpful? Yes 2
Randburg, South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 30, 2014

What a pleasure to stay at the St. James. The room was tastefully decorated and very comfortable (the bed was a dream) and my husband appreciated the free wifi connection so he could work. The staff was very friendly and most helpful. We definitely will return.

Was this review helpful? Yes 1
A TripAdvisor Member
4 of 5 stars Reviewed November 29, 2014

We stayed here for two nights on our recent honeymoon stay. A well decorated and luxurious feeling hotel, with very attentive and helpful staff - Charity at the front desk took very good care of us! We requested a room change as the first room had an open plan bedroom/bathroom! The second bathroom had a standalone bath with no shower... More 

Was this review helpful? Yes 2
Ramat Gan, Israel
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed October 21, 2014

A little hotel with a very personal touch. The rooms are nice (we got a less spacious room, but it was still really okay), clean and comfy, good wifi connection all over the place, and a rich & tasty breakfast. The coffee was a delight, which is not something that should be taken for granted :-) The staff are friendly... More 

Was this review helpful? Yes 1
Sunet P, General Manager at The St. James on Venice, responded to this review

Thank-you for your lovely review on our hotel, we are so glad you enjoyed it. We look froward to welcoming you back soon! More 

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