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All 4 Vereeniging hotels

BON Hotel Riviera on Vaal

4.0 of 5 Hotel   |   Mario Milani Drive | Three Rivers, Vereeniging 1930, South Africa (Formerly Riviera on Vaal Hotel & Country Club)
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60%
Ranked #2 of 4 hotels in Vereeniging
A recent review
3 of 5 stars reviewed 4 weeks ago
Ladyinred450 Vereeniging, South Africa
  • Reviews (75)
  • Photos (40)
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  • Room tips (24)
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75 people have reviewed this hotel

Traveler rating
    18
    28
    15
    8
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Germiston
2 reviews
1 of 5 stars Reviewed 1 week ago

My husband and myself stayed at the Hotel on two occasions. Both times the service was shocking and the buffet at dinner was terrible and cold. The staff were rude and you had to struggle to get service. Will definitely not stay at the Hotel again.

Was this review helpful? Yes
BON-RivieraOnVaal, General Manager at BON Hotel Riviera on Vaal, responded to this review

Dear TerryP9465ZU Thank you for your feedback on your stay. It saddens me that you received poor service delivery on two occasions. I would like to inform you that the ownership and managemnet of Riviera on Vaal has been taken over by Bon Hotels on the 3rd April 2014. Our main focus since taking over has been to improve on... More

Vereeniging, South Africa
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 4 weeks ago

I live in Three Rivers and only come to this hotel to enjoy thestunning view on the Terrace. Most of the time you have to beg a waiter to attend to you and the service is very slow. There are also not enough umbrellas. I long time stopped having lunch or dinner here as the buffet is aweful and extremely... More

Was this review helpful? Yes
BON-RivieraOnVaal, Acting General Manager at BON Hotel Riviera on Vaal, responded to this review

Dear visitor, thank you for your return visits to the Riviera and your interest shown in providing us with most valuable feedback. The team of the now newly branded BON Hotel Riviera on Vaal, has as a core value, the wish to appeal to and attract our local community residents, to share and enjoy in the beauty of this jewel... More

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 5, 2014

For the rate per night, my stay at this hotel was bitterly disappointing. Staff are friendly however in no way efficient or clued up on the service element of things. The rooms are old and smelt awful and the food at Matthews restaurant was a huge disappointment - it was more like mass produced food as opposed to a quality... More

Review collected in partnership with this hotel

Was this review helpful? Yes 3
BON-RivieraOnVaal, Acting General Manager at BON Hotel Riviera on Vaal, responded to this review

I thank you for your review and regret that we disappointed you at the time of your stay. Your time taken to assist us in improving is most valued. We are nurturing a team which aims to eradicate the expectations of our guests not being met and we trust that some day you may be able to attest to our... More

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 5, 2014

I am relaxed, refreshed and revitalized. The hotel is somewhat surprising as a few blocks away is industrial, but this pearl is not to be missed. Launching our boat was a pleasure, the view from our room spectacular and the sunrise unforgettable. Sitting by the pool sipping cocktails while my husband played golf was an absolute pleasure! You will definitely... More

Review collected in partnership with this hotel

Was this review helpful? Yes
BON-RivieraOnVaal, Acting General Manager at BON Hotel Riviera on Vaal, responded to this review

I, and our enthusiastic team, are delighted to hear of your enjoyment of BON Hotel Riviera on Vaal. We are excited about the rejuvenation of our hotel and look forward an opportunity to welcome you back soon, so that you may once again enjoy the charms and beauty of our special setting. Thank you. More

Johannesburg, South Africa
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 29, 2014

Beautiful location and stunning hotel. Rooms are not representative of the pictures on the site. Restaurant served very poor quality food and was severely under staffed. Room service was appalling and no breakfast was delivered to us even though we had given a order through. Pitty that such a great looking hotel is not up to the standards it should... More

Review collected in partnership with this hotel

Was this review helpful? Yes 2
BON-RivieraOnVaal, Acting General Manager at BON Hotel Riviera on Vaal, responded to this review

Thank you for your time taken to review your stay and assist us to improve our product and service. Our hotel is transforming, and it is with deep regret that your experience was disappointing. I trust that should we have the pleasure of your return visit that you may experience a service improvement in keeping with your expectation and our... More

Johannesburg, South Africa
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 25, 2014

Without a doubt, Riviera on Vaal occupies prime real estate on the Vaal river and offers spectacular views of the river no matter which room one stays in. Nothing beats the serenity that descends upon you when you wake up to a gorgeous sunrise over the Vaal river. Add to it the fact that it is just under an hour's... More

Was this review helpful? Yes 1
BON-RivieraOnVaal, Acting General Manager at BON Hotel Riviera on Vaal, responded to this review

Thank you for your valued review. BON Hotel Riviera On Vaal has recently been given a new lease on life as of mid April. A special destination it is, where we aim for the outcome of all our guests' stays to be 'Good feeling'. I do sincerely regret your unsatisfactory experience and assure you that all your perceptions are heeded.... More

Johannesburg, South Africa
Top Contributor
147 reviews 147 reviews
22 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed April 12, 2014

We stopped, for the first time, at Riviera - had driven by for months. It was a gorgeous afternoon and we were eager to check out the setting of the outdoor terrace; we had seen pictures but also read the mixed reviews on TripAdvisor. It was lovely! Even on a Saturday afternoon, it wasn't overly crowded. We picked a great... More

Was this review helpful? Yes 2
BON-RivieraOnVaal, Acting General Manager at BON Hotel Riviera on Vaal, responded to this review

Thank you for your adventurous stop and stay. We are most appreciative of your lovely and most encouraging feedback, and have shared this with Andisa. We look forward to welcoming you back and have you share in more of the charm on offer at BON Hotel Riviera On Vaal. More

Johannesburg, South Africa
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 6, 2014

On the 22nd of February 2014 I booked a table for 25 guests to have lunch on the Terrace. Upon our arrival it started raining so we have been moved inside. We had a choice of ordering from the menu or the buffet, and was sort of forced to go with the buffet option at R160 pp due to the... More

Was this review helpful? Yes 1
Rivieraonvaal, Operations Manager at BON Hotel Riviera on Vaal, responded to this review

I do regret our oversight in respect of your guests who had arrived later than the initial group, and who had not yet finished eating. In an attempt to rectify this we took orders for those guests who had been overlooked. We were concerned about these guests being kept waiting, as well as the majority of the group who had... More

Cape Town Central, South Africa
1 review
3 of 5 stars Reviewed March 5, 2014

This was our hotel of choice as a stop over on our Kruger Park trips from Cape Town. We've stayed here on two occasions so far and both were a disaster as far as service around the deck and pool area were concerned. The last stay, and it will be the last, was a complete joke. After driving the long... More

Was this review helpful? Yes
Rivieraonvaal, General Manager at BON Hotel Riviera on Vaal, responded to this review

I thank you for choosing Riviera on Vaal for your stop over between Cape Town and Kruger Park. I regret that upon your visit our pool was not the sparkling blue as per previous visits. The failure of our pool system certainly did prove to be most embarrassing for us. The delayed service is inexplicable and I am most troubled... More

Johannesburg, South Africa
Top Contributor
66 reviews 66 reviews
41 hotel reviews
117 helpful votes 117 helpful votes
4 of 5 stars Reviewed February 27, 2014 via mobile

Hotel has a lovely setting right on the Vaal, which makes for spectacular views and serene sounds. The staff are friendly albeit slightly slow. Rooms are large but very old. Bathrooms require some work especially the bath tubs and shower area.

Was this review helpful? Yes 1
Rivieraonvaal, General Manager at BON Hotel Riviera on Vaal, responded to this review

Dear Mr. Ali, I would like to thank you for your valuable feedback with regards to your recent stay at our hotel. Your points have been noted. We look forward to welcoming you back to the Riviera on Vaal Hotel & Country Club in the near future’ More

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Additional Information about BON Hotel Riviera on Vaal

Address: Mario Milani Drive | Three Rivers, Vereeniging 1930, South Africa (Formerly Riviera on Vaal Hotel & Country Club)
Location: South Africa > Gauteng > Vereeniging
Price Range (Based on Average Rates): $
Hotel Class:4 star — BON Hotel Riviera on Vaal 4*
Reservation Options:
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Also Known As:
Riviera On Vaal Hotel And Country Club

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Riviera on Vaal Hotel & Country Club is situated on a unique bend of the scenic Vaal River and a quick 45 minutes drive from Johannesburg. This luxurious resort caters for discerning business and leisure travellers alike. Whether you visit the hotel for a family getaway or for a conference, your needs will always be exceeded.This is one of few child friendly Vaal River resorts that have struck a perfect balance for family entertainment as well as business travel. Always ready to accommodate, amuse and entertain everyone with ample choices.The resort has 89 stylish and spacious rooms all featuring a unique angle of the Vaal River – where you can experience optimum quality, comfort and elegance during your leisure holidays. The accommodation packages include all the Vaal River resort’s entertainment offers ranging from golf and spa to delicious dining and pleasure cruises as well as water sports adventures. The hotel blends a comfortable stay seasoned with great activities that you will truly appreciate. ... more   less 
Number of rooms
89

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