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BON Hotel Riviera on Vaal

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Mario Milani Drive | Three Rivers, Vereeniging 1930, South Africa (Formerly Riviera on Vaal Hotel & Country Club)
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1 room 1 adult
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BON Hotel Riviera on Vaal
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182 Reviews from our TripAdvisor Community

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Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This hotel has recently been refurbished and has almost everything going for it. Splendid River view, good rooms, good dining and lovely outside bar alongside the river. The big downside to this hotel is the old central air conditioning that ranges from mild heat to severe heat even when set on cold condition. I switched it off and try to... More 

Helpful?
Thank John L
BON-RivieraOnVaal, General Manager at BON Hotel Riviera on Vaal, responded to this review

Good Day John L Whilst we are happy that you found the rooms, dining and view good. We do apologise that the air-conditioning let us down and has now cost us business that you would have brought to the hotel. Whilst we were able to remedy the situation by moving you to another room, this is disruptive of your stay... More 

Johannesburg, South Africa
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

All was in great order, neat, clean, stunning views. It was a birthday get away and cake was already waiting in the room. Friendly staff and very peaceful and relaxing. Complimentary milkshakes and biscuits waiting on the kids beds. Lovely home away from home.

Helpful?
Thank prani2016
BON-RivieraOnVaal, General Manager at BON Hotel Riviera on Vaal, responded to this review

Dear Prani2016 We are glad that you found the hotel to be a home away from home and that the Birthday celebration was a memorable one. We look forward to welcoming you back "Home" for many more. Craig Swart General Manager More 

Gauteng
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 5, 2016

The view and the location is what first strikes you about this grand ole lady when you enter, that coupled with the fact of the highly visible Hotel Manager Craig and his respective Management Team...... first impressions are good impressions. The hotel is in need of some much needed repairs and ongoing maintenance, this however is territory that all properties... More 

Helpful?
Thank Diane23Gauteng
BON-RivieraOnVaal, General Manager at BON Hotel Riviera on Vaal, responded to this review

Dear Diane23Gauteng Thank you so much for the review. We value all feedback good and bad as this is what we use to correct where necessary and improve and to praise where necessary. I am extremely happy that our best asset ie our team is living up to our BON Ethos of "Good People, Good Feeling and Good thinking". This... More 

1 review
5 of 5 stars Reviewed January 2, 2016 via mobile

The place is very nice peaceful,clean and the environment is lovely.I will visit it again and tell friends to go visit it also.We enjoyed ourselves with my friends.It was a lovely place to visit. We a planning to go to visit again with my kids for a weekend.Some staff members were very friendly.The boat cruise was nice,but they need to... More 

Helpful?
Thank Mazet E
BON-RivieraOnVaal, General Manager at BON Hotel Riviera on Vaal, responded to this review

Dear Mazet E Thank you for the review. I am glad that you found the hotel "peaceful, clean and the environment lovely". We cannot wait to welcome you back soon with the kids and I will advise the boat captain to improve his music. Craig Swart General Manager More 

Sandton
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed December 21, 2015 via mobile

My wife and I stayed at the hotel about 20 years ago and had a great time at that time so we decided to visit once again with our teenager son. But sadly, the hotel has changed character and in a way purpose as well so the nostalgic visit was very disappointing. Let me start with the positives first -... More 

Helpful?
Thank Neil V
BON-RivieraOnVaal, General Manager at BON Hotel Riviera on Vaal, responded to this review

Dear Neil V Thank you for your feedback. As mentioned, our property has an amazing location and view and thus draws a lot of year end groups and functions to our doors. This is most evident during the festive period with year end parties etc. It is sometimes difficult to get the balance right and ensure that the normal hotel... More 

Travelers are raving about these Vereeniging hotels

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed November 28, 2015 via mobile

Whilst the setting of the hotel and the hotel itself is nice I have had a bad experience. While I was having dinner in the diningroom. Somebody gained access to my room and tried to steal valuables- the thief was disturbed and could not take anything. The incident was reported. The hotel manager was meant to revert to me but... More 

Helpful?
3 Thank Christa B
BON-RivieraOnVaal, General Manager at BON Hotel Riviera on Vaal, responded to this review

Dear Christa B, Thanks for taking the time to report this and to review us on TripAdvisor. As discussed with you at the hotel, it is extremely important that we are made aware of any sinister occurrences at our hotel. Even though nothing was taken from your room, we have proceeded with a full security investigation into the incident as... More 

Johannesburg, South Africa
1 review
5 of 5 stars Reviewed November 15, 2015

My wife and I had a fantastic time. Great staff and all round good experience. Highly recommended. Craig Swart went above and beyond to accommodate all our requirements and made sure that all was well throughout our trip.

Review collected in partnership with this hotel

Helpful?
Thank P1927SHanthonys
BON-RivieraOnVaal, General Manager at BON Hotel Riviera on Vaal, responded to this review

Dear P1927SHanthonys Thank you for the compliments and feedback. I am glad that we were able to accommodate you and that we have turned you into a loyal promoter of the Hotel, especially since it was a belated Honeymoon. I look forward to welcoming you back soon. Craig Swart General Manager More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed November 14, 2015 via mobile

Went to the Bon Hotel Riviera and what a nightmare that place is. They need a serious upgrade on their facilities, and restaurants. Almost lost my appetite at supper, there were so many flies and the presentation of the meal was less than attractive. And to add insult to injury, they only serve breakfast buffets you can't order in. Below... More 

Helpful?
2 Thank Sihle101
BON-RivieraOnVaal, General Manager at BON Hotel Riviera on Vaal, responded to this review

Dear Sihle101 Please accept my sincerest apology that we were not able to exceed your expectations. Whilst the hotel building is old and there are plans in the future for an upgrade, the flies on the buffet are not acceptable and we have addressed this to the best of our ability. Due to the business levels of the hotel, we... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 14, 2015 via mobile

On arrival at the hotel we where greeted friendly enough. The reception desk was dark with no lighting. The staff where busy talking frantically in their native tongue causing some confusion to guests queuing. The first night there was a loud party outside until late causing us to lie in bed awake. Breakfast the next morning was average, with fresh... More 

Helpful?
1 Thank Matt P
BON-RivieraOnVaal, General Manager at BON Hotel Riviera on Vaal, responded to this review

Dear Matt P Guest feedback such as yours is most valuable to us as this is how we measure our performance. Your experience at our hotel does not at all reflect our standards and ethos and I must humbly apologise for a poor performance on our part. It is not acceptable that you were inconvenienced by the large groups staying... More 

Vadodara, India
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed November 11, 2015 via mobile

Very closely to industrial town of Vereeniging. Also diving distance from Joberg. Good business hotel. Decent rooms with good breakfast Optionin the morning. Have their own app to make the experience more pleasant and easy.

Helpful?
Thank doshihiren
BON-RivieraOnVaal, General Manager at BON Hotel Riviera on Vaal, responded to this review

Dear Doshihiren Thank you for you review on Tripadvisor. I am glad that you found our hotel to be good for business travel with decent rooms and a good breakfast offering. We are happy that we are getting these right for our business travellers. We look forward to welcoming you back soon. Craig Swart General Manager More 

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