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Fairlawns Boutique Hotel & Spa

Travelers' Choice award winner
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1 Alma Road | (Off Bowling Avenue), Sandton 2052, South Africa
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Fairlawns Boutique Hotel & Spa
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211 Reviews from our TripAdvisor Community

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Traveler rating
    155
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22
85
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55
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Swedish first
  • Any
English first
  • All months
    (211)
  • Mar-May only
    (53)
  • Jun-Aug only
    (55)
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  • Dec-Feb only
    (48)
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Johannesburg, South Africa
Level Contributor
179 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This elegant hotel could have been situated in Paris or some romantic capital of the world. One feels worlds removed from the rustle and bustle from city life. The welcome was regal, the staff most sincere. We were shown to our spacious suite - the hotel has various wings, some more modern and bolder than others. We loved our picturesque... More 

Was this review helpful? Yes
Michael_Kewley1, General Manager at Fairlawns Boutique Hotel & Spa, responded to this review

Dear Guest Thank you kindly for taking the time to write a review on Tripadvisor. Your wonderful remarks about our Sanctuary in the City is much appreciated and will be shared with the Team. As a 5 star establishment, we strive for excellence and therefore thrilled to know that we have met and exceeded your expectations. We look forward to... More 

Dallas, Texas
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed in Johannesburg for 2 nights on our way to Kruger. Our booking agent recommended Fairlawns, and it was a great choice. Our room was very comfortable and the grounds are beautiful. We had dinner in the hotel every night and it was very good. The staff were friendly and helpful, and arranged a tour of J'burg for us.... More 

Was this review helpful? Yes
Michael_Kewley1, General Manager at Fairlawns Boutique Hotel & Spa, responded to this review

Dear Guest Thank you for taking the time to write a review on Tripadvisor. We appreciate your wonderful comments with regards to our comfortable suites and beautiful grounds. I will be sure to share your review with my Team We strive for more in order to remain a unique, exclusive up-market sanctuary for both Corporate and Leisure travelers and value... More 

Los Angeles, California
Level Contributor
208 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was a chance encounter. We came to south africa on a whim. Landed in Joberg and were booked here. Whatever... but what a great hotel. We loved it. Dinners amazing, the grounds fabulous and if you get to the presidential suite, gosh.. overwhelming. 2 floors, 3 bedrooms, 4 baths, diningroom, kitchen, formal living room and office; but the amazing... More 

Was this review helpful? Yes
Michael_Kewley1, General Manager at Fairlawns Boutique Hotel & Spa, responded to this review

Dear Guest Thank you for taking the time to write a review on Tripadvisor. It is with absolute pleasure that we acknowledge your wonderful review of our sought after Presidential Suite. I will be sure to share your remarks about our meals and grounds with the Team. We strive for more in order to remain a unique, exclusive up-market sanctuary... More 

Johannesburg, South Africa
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

As the title of my review states....I had to pinch myself the entire time to remember that I'm in the middle of Johannesburg. From the moment we arrived at Fairlawns, it felt like we were in actual fact far far away from the hustle and bustle of Jozi life. Last year September, my best friend surprised me with an overnight... More 

Was this review helpful? Yes
Michael_Kewley1, General Manager at Fairlawns Boutique Hotel & Spa, responded to this review

Dear Guest Thank you for taking the time to write a review on Tripadvisor. Your wonderful remarks about our Sanctuary being a favorite memory, is much appreciated and will be shared with the rest of the team. As a 5 star establishment, we strive to provide only the finest service and pleased to know that we have met your expectations.... More 

Johannesburg, South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

So we went to Fairlawns Boutique Hotel for their (advertised) champagne & oyster Friday afternoon. Our waiter seemed new, but the manager who greeted us took him aside and explained. He then disappeared for ten minutes. "Do you need your oysters now?" he asked on his return. "Um, preferably..." we said. He disappears - time passes. The manager reappears and... More 

Was this review helpful? Yes 1
Michael_Kewley1, General Manager at Fairlawns Boutique Hotel & Spa, responded to this review

Dear Guest Thank you for taking the time to share your experience on Tripadvisor. It is with great sadness that we acknowledge your comments with regards to the service you received during your visit. We would like to assure you that this is by no means considered our standard and I will conduct a thorough investigation. The relevant staff will... More 

Johannesburg, South Africa
1 review
4 of 5 stars Reviewed 4 weeks ago

We went for a high tea. We only had champagne and no tea. The cake tray wasn't spectacular but the staff was very friendly and the setting as beautiful. Maybe going for breakfast is a better idea. Would love to go and try out dinner.

Was this review helpful? Yes
Michael_Kewley1, General Manager at Fairlawns Boutique Hotel & Spa, responded to this review

Dear Guest Thank you for taking the time to write a review on Tripadvisor. Your kind comments about our friendly staff and beautiful setting is much appreciated, and will be shared with my Team. It is with great sadness that we acknowledge your remarks about the Cake Tray served during your visit, I will conduct a thorough investigation. We strive... More 

Cape Town, South Africa
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 20, 2015

I have never had such a reaction from my guests. As a Tour guide i take my guests to many places but this is truly exceptional. Each room is unique and the whole hotel is pristine.The welcome and the service is out of this world. We needed an early breakfast for an early departure and the team pulled out all... More 

Was this review helpful? Yes
Michael_Kewley1, General Manager at Fairlawns Boutique Hotel & Spa, responded to this review

Dear Guest We would like to thank you for taking the time to write a review on Tripadvisor. As a 5 star establishment, we strive for excellence and therefore thrilled to know that we have met your expectations. Your kind comments with regards to our service and our unique suites are most appreciated and will most definitely be shared with... More 

Skipton, United Kingdom
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 19, 2015 via mobile

I'm used to the large chain hotels & coming to The Fairlawns was a really nice change. The staff are all very pleasant and service is excellent (as is the food). It is certainly one of the best hotels I have stayed in & would recommend.

Was this review helpful? Yes
Michael_Kewley1, General Manager at Fairlawns Boutique Hotel & Spa, responded to this review

Dear Guest Thank you for taking the time to write a review on Tripadvisor. We were thrilled to read your wonderful comments about our pleasant staff and the excellent service you received during your stay. I will most certainly share your review with my Team. As a 5 star establishment, we strive to provide only the finest service and pleased... More 

Johannesburg, South Africa
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 17, 2015

I took my Mom, who was visiting from Cape Town, for a belated Mothers Day Spa treatment. The spa is dark and dingy, with no ambience. We waited 20 minutes to be served, while ladies who arrived after us were assisted. Our reservation was not booked as requested and it took a further 10 mins to arrange the gel lamps.... More 

Was this review helpful? Yes
Michael_Kewley1, General Manager at Fairlawns Boutique Hotel & Spa, responded to this review

Dear Guest Thank you for taking the time to write a review on Tripadvisor. It is with great sadness that we acknowledge your review of our Spa. We would like to assure you that this is by no means considered our standard and I will conduct a thorough investigation. The relevant staff will be held accountable for the substandard service... More 

Johannesburg, South Africa
1 review
4 of 5 stars Reviewed May 14, 2015

Very good service, awesome food. The rooms are stunning. They did rose petals on the bed when they found out that it was our honeymoon night. Also the reception ppl immediately congratulated us upon arrival. Nice touch. P

Review collected in partnership with this hotel

Was this review helpful? Yes
Michael_Kewley1, General Manager at Fairlawns Boutique Hotel & Spa, responded to this review

Dear Guest Thank you for taking the time to write a review on Tripadvisor. Your kind comments regarding our food, service and suites are most appreciated and will be shared with my Team. We strive for more in order to remain a unique, exclusive up-market sanctuary for both Corporate and Leisure travelers and value your feedback. We look forward to... More 

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