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The Maslow

Certificate of Excellence
4.0 of 5
Hotel website
Corner Grayston Drive & Rivonia Road, Sandton 2031, South Africa
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1 room 1 guest
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474 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (474)
  • Mar-May only
    (138)
  • Jun-Aug only
    (139)
  • Sep-Nov only
    (106)
  • Dec-Feb only
    (91)
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1 review
5 of 5 stars Reviewed 2 days ago NEW

I was very impressed by the way Kimberly was so wonderful and greeted me with a great smile, and she had great manners towards me and my guest there. I was made to feel welcomed and enjoyed my breakfast yesterday morning, she must keep it up. It was truly amazing. Regards, Diego

Was this review helpful? Yes
melany_vaughan, Customer Relations Executive at The Maslow, responded to this review

Dear Valued Guest, Thank you for your feedback. We are delighted to hear that you enjoyed your breakfast and the service while you were here. The Lacuna Bistro team will be delighted with your feedback. Kind Regards, Melany Vaughan, Customer Relations Executive Maslow hotel in Sandton More 

Durban, South Africa
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Very impressed with The Maslow. Check in was seamless, the staff were professional and the facilities were amazing! From the Front Desk staff to the waitering staff, they were all extremely professional, polite and very accommodating. The room was very comfortable, had everything I needed. The breakfast was remarkable with a huge variety to choose from. Will most certainly return.

Was this review helpful? Yes
melany_vaughan, Customer Relations Executive at The Maslow, responded to this review

Dear Valued Guest, Thank you for taking the time to share your Maslow experience with us. We are so pleased to know that you enjoyed your stay, and the service received throughout. It is good to know that we ticked all of your breakfast boxes, and we hope to see you again in the near future. Kind Regards, Melany Vaughan,... More 

Hong Kong, China
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I stayed there for 1 night. Everything matches our expectations based on the reviews in TA. Our room isn't big but with nice decoration, nice city view on the balcony. We chose the hotel because there is free shuttle service between hotel and Sandton city mall/Gautrain. The only bit disappointment is that we wait 25-30 minutes for... More 

Was this review helpful? Yes
melany_vaughan, Customer Relations Executive at The Maslow, responded to this review

Dear Valued Guest, Thank you so much for sharing your experience with us. We are so happy to hear that you enjoyed your stay; in particular your dinner in Lacuna Bistro. Chef will be delighted with the feedback. We hope that you will be back to enjoy what the Maslow has to offer again soon. Kind Regards, Melany Vaughan, Customer... More 

Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the Maslow whilst speaking at a conference... The hotel is lovely, bedrooms very comfortable, conference facilities excellent, pool area relaxing etc etc... The best part of my South African experience was the lacuna restaurant manager Emmanuel Mcotheli... What a charming man... He is efficient, professional and humorous... What an asset to the hotel so they'd better treat... More 

Was this review helpful? Yes
melany_vaughan, Customer Relations Executive at The Maslow, responded to this review

Dear Valued Guest, Thank you for your lovely feedback. Our Lacuna team will be delighted with your comments regarding Emmanuel. As you have said you will be back next year, we look forward to seeing you then. Kind Regards, Melany Vaughan, Customer Relations Executive More 

Dubai, United Arab Emirates
Level Contributor
39 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 1 week ago

Currently staying in this hotel. Was downgraded on room type which didn't seem to be a problem for the girl on check in but was for me. Amazingly after asking for an upgrade which would be the normal way of dealing with this situation they found me my actual booked room. The room is modern and works well however the... More 

Was this review helpful? Yes
melany_vaughan, Customer Relations Executive at The Maslow, responded to this review

Dear Valued Guest, Thank you for your feedback. While we are pleased to hear that you enjoyed your room design, we are sorry to hear of the rest of your experience. Not all of our rooms are sound proofed, and we will be investigating further as to why there was such noise coming from the staff areas. We will take... More 

England
Level Contributor
39 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for a few days in August and had a very enjoyable stay. Although a predominately business clientele this hotel suited our needs perfectly. We were looking for a base to relax after travelling around Southern Africa, but also an opportunity to explore Jo'berg. We visited Soweto, The Museum of Apartheid and Sandton Shopping Mall. We went on... More 

Was this review helpful? Yes 1
melany_vaughan, Customer Relations Executive at The Maslow, responded to this review

Dear Valued Guest, Thank you for taking the time to share your experience with us. We are so pleased that you enjoyed your stay, and found the relaxation time you were looking for. Our Bistro team will be delighted with your feedback. We hope that on your next trip into Johannesburg you will be back to stay with us again.... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

Great hotel, friendly staff, stunning room. All you need for an overnight stay. WiFi everywhere was nice and fast too. Close to shops and convenient to get anywhere with a freeway close by. Breakfast was a bit limited, but their cappuccino made up for it!

Was this review helpful? Yes
melany_vaughan, Customer Relations Executive at The Maslow, responded to this review

Dear Valued Guest, Thank you for your review of the Maslow. We are so happy to hear that you enjoyed your stay, and find the location convenient. Next time you are in the area we hope to see you, even if you decide to only pop by for a coffee or meeting. Kind Regards, Melany Vaughan, Customer Relations Executive More 

NAIROB
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I loved my stay at this hotel. The rooms were superb modern contemporary decor with shades of gray/black. The bed was super comfy , the shower was huge once in you will not feel like coming out, cleanliness was superb . The food was more ideal for meat lovers not many veg options but breakfast was good - open kitchen... More 

Was this review helpful? Yes
melany_vaughan, Customer Relations Executive at The Maslow, responded to this review

Dear Valued Guest, Thank you for your wonderful feedback. We are so pleased you enjoyed your stay, and felt comfortable. Next time you come to stay with us, please note, our Chefs are happy to prepare off-menu items on request, should the Vegetarian selection not be to your liking. We hope that you will be back again soon. Kind Regards,... More 

New Delhi, India
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Dear people, I am writing this review after visiting here in Sun's The Maslow, Sandton, Johannesburg for the 3rd time in 2 months. The location of this hotel is near Nelson Mandela Square as the free shuttle provided by hotel every 15 minutes takes only 5 minutes to reach. The hotel and rooms are very nicely designed and beautiful. You... More 

Was this review helpful? Yes
melany_vaughan, Customer Relations Executive at The Maslow, responded to this review

Dear Valued Guest, Thank you for your detailed review of the Maslow. We are so pleased to know that you enjoyed your stay, in particular the staff, the room design and the food on offer to you. We hope that you will be joining us again on your next visit into Sandton. Kind Regards, Melany Vaughan, Customer Relations Executive More 

Johannesburg, South Africa
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at The Maslow as part of a press trip, and were impressed by the friendly staff and comfortable room. While compact, the room is very well designed, taking care of every need, whether creature comfort or technology demand! The breakfast buffet offered a wide variety of treats, including a special bowl of extra-crispy bacon. Continental and hot breakfast... More 

Was this review helpful? Yes
melany_vaughan, Customer Relations Executive at The Maslow, responded to this review

Dear Valued Guest, Thank you for your feedback regarding your recent stay at the Maslow. We are so thrilled to hear you enjoyed your time with us, in particular the room layout and the breakfast on offer. We are happy that we were able to offer a good start to the day for you with a suitable selection of items... More 

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