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All 46 Sandton hotels

Michelangelo Hotel

5.0 of 5 Hotel   |   135 West Street, Nelson Mandela Square | Sandown, Sandton 2146, South Africa
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Michelangelo Hotel
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Ranked #3 of 46 Hotels in Sandton
A recent review
5 of 5 stars reviewed 1 week ago
sylladiamond
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452 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 1 week ago via mobile

I'm Mr SYLLA and stayed there on month on October, I consider it as the best hotel in the area and best atmosphere. Great location, guest what window was facing Mandela status, superb view of the mall. Superb superb well done South Africa. Very proud Mr SYLLA

Was this review helpful? Yes
MichelangeloSandton, General Manager at Michelangelo Hotel, responded to this review

Dear sylladiamond Thank you very much for your review posted on Trip Advisor. We appreciate your feedback and look forward to welcoming you back to The Michelangelo Hotel and South Africa soon. Regards Roberto Rosa General Manager More

Pretoria
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I had high tea at the hotel. There was a variety of savouries including sushi which was a pleasant surprise and good variety of sweet treats, including various tartlets, lindt cake, delicious scones, fruit kebabs etc. We were surprised to see a few children at the high tea. It was a delight to see them enjoying the... More

Was this review helpful? Yes
MichelangeloSandton, General Manager at Michelangelo Hotel, responded to this review

Dear piggleytwiggley Thank you for your post on Trip Advisor. We are delighted you enjoyed your High Tea experience with us and that you found our staff, in particular Thabang, to be friendly, efficient and attentive. We will be sure to share your remarks with the whole team. We look forward to welcoming you back again in the near future.... More

Johannesburg
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 1 week ago

When staying in what is considered a high-end luxury hotel in the hub of Sandton, there are certain expectations that need to met. Unfortunately, the Michelangelo no longer meets them. Despite the rooms being spacious and well-appointed, they are extremely dated. The staff are friendly and accommodating but they can't make up for what is essentially an old hotel that... More

Was this review helpful? Yes
MichelangeloSandton, General Manager at Michelangelo Hotel, responded to this review

Dear FussyOz Thank you for your review posted on Trip Advisor. We extend our sincere apologies for the noise emanating from the square. We have addressed this with the owners of Nelson Mandela Square. Your remarks have been noted and we regret that you did not enjoy your stay in our Renaissance styled hotel. We appreciate your feedback regarding our... More

Cape Town
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I have stayed at the hotel, 4 times in total. On all occasions, the staff were very friendly and helpful on arrival. The food has never been great, it was really bad on two occasions. I called 3 times for a turn down service which after 25 minutes I gave up on. Ordering room service is tricky as the people... More

Was this review helpful? Yes
MichelangeloSandton, General Manager at Michelangelo Hotel, responded to this review

Dear Nikki R Thank you for your review posted on Trip Advisor. We appreciate the time taken to tell us about your expericence with us and sincerely apologise for certain areas of our service not meeting your expectations. We thank you also for the positive feedback regarding our staff. Your remarks have been conveyed to the relevant managers for corrective... More

Senior Contributor
24 reviews 24 reviews
5 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 1 week ago

Everything that we encountered at the Michelangelo Hotel was truly 5 star. From the welcome as we drove up to the room and restaurant, just superb. There's really nothing we were disappointed with and we'd happily return.

Was this review helpful? Yes
MichelangeloSandton, General Manager at Michelangelo Hotel, responded to this review

Dear Lukus_g Thank you for your wonderful review posted on Trip Advisor. We look forward to welcoming you back again soon. Regards Roberto Rosa General Manager More

Gauteng, South Africa
2 reviews
5 of 5 stars Reviewed 1 week ago

Wow beautiful hotel..I booked lunch for my birthday on the 5th October 2014 at Piccolo Mondo Restaurant, served by a wonderful and very friendly Chef name THABANG, I'll definitely come back. Gracey - very good

Was this review helpful? Yes
MichelangeloSandton, General Manager at Michelangelo Hotel, responded to this review

Dear grgracey Thank you very much for your review posted on Trip Advisor. We will be sure to share your remarks with the entire team and specifically with Thabang who exceeded your expectations. We hope to see you again soon. Regards Roberto Rosa General Manager More

Loughborough, United Kingdom
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

With the hotel being so convenient to all that Sandton has to offer and is so close to the Gautrain it is the ideal comfortable place to head from the airport. The staff simply cannot do enough for you, are attentive without being in ones face. A must in Johannesburg.

Was this review helpful? Yes
MichelangeloSandton, General Manager at Michelangelo Hotel, responded to this review

Dear Richard S Thank you very much for your review posted on Trip Advisor. We appreciate your feedback and will be sure to share it with the whole team. I look forward to welcoming you back in the near future. Best Wishes Roberto Rosa General Manager More

Tampa, Florida
Top Contributor
93 reviews 93 reviews
29 hotel reviews
138 helpful votes 138 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Well maintained hotel in an excellent location for dining and shopping. The shopping mall that adjoins the property is massive and has a nice range of shops from general dept stores to upscale boutiques. Very supportive and friendly staff. The quality of the food outlets is the hotel itself is very good.

Was this review helpful? Yes 2
MichelangeloSandton, General Manager at Michelangelo Hotel, responded to this review

Dear Indiananimal Thank you very much for leaving a review on Trip Advisor. We are delighted you found our staff to be "supportive and friendly" and that you enjoyed our food outlets. We look forward to welcoming you back in the near future. Regards Roberto Rosa General Manager More

Houston, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is in a very good location - we stayed here as a short stopover before flying to Botswana. Staff are all wonderful, special mention to Mbali and Archie and all of the very welcoming staff everywhere we went. Extremely good value and will definitely stay here again.

Was this review helpful? Yes
MichelangeloSandton, General Manager at Michelangelo Hotel, responded to this review

Dear Ja1205 Thank you for your review on Trip Advisor. We will be sure to share your wonderful feedback with our team especially Archie and Mbali and look forward to welcoming you back again soon. Kind Regards Roberto Rosa More

Warner
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Went to Joburg for the World Orchid show 2weeks ago. The staff, rooms, food, and assistance from the front desk and concierge put most high class US hotels to shame. Excellent and comfortable room, great location, and high quality food and service from everyone. Definitely would stay here again.

Was this review helpful? Yes 1
MichelangeloSandton, General Manager at Michelangelo Hotel, responded to this review

Dear Steve W Thank you for your review on Trip Advisor. We appreciate your feedback and are delighted you enjoyed your time with us. We look forward to welcoming you back in the near future. Regards Roberto Rosa General Manager More

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Additional Information about Michelangelo Hotel

Address: 135 West Street, Nelson Mandela Square | Sandown, Sandton 2146, South Africa
Location: South Africa > Gauteng > Greater Johannesburg > Sandton
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Michelangelo Hotel 5*
Number of rooms: 242
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Also Known As:
Michelangelo Hotel Johannesburg
Michelangelo Hotel Sandton, Greater Johannesburg

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