Balalaika Sandton Hotel, Sandton
00 designed for expense account customers but has rough edges
++ Every country's outlets by desk
++ Nice looking room, big granite desk
++ Electronic safe
++ Refrigerator
++ HDTV 26"
++ Chocolate on pillow
++ Wifi but limited to 100meg download per day
00 toilet with big or small flush
00 two pillows on the...
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Two nights in this efficient hotel. Breakfast was only meal here and that was good with plenty of choice and well cooked.Staff very good, particularly the maintenance guy who had to saw through the padlocks of our cases as some idiot thought he had lost the keys. These were found moments later in the "safe place" the idiot had put...
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Dear ‘Lotuseater45’.
Thank you for your taking the time to write your feedback on ‘tripdvisor’. We were delighted to receive your praise about the hotel and your stay. Your kind words about our Maintenance Staff Member in particular are very much appreciated. Please be assured that we have congratulated him on doing a great job. It is wonderful to read...
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Very nice hotel. Has a great natural feel. Some rooms can be a little far off from the main lobby, but for those who prefer low slung accommodations as opposed to high-rises, this is the place. The Bull Run steakhouse has great food. Location wise this is close to the business district. All in all a very good experience.
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Dear 'Khurram_rezvi'.
Thank you for your kind words and your positive feedback about the hotel and the Bull Run Restaurant. How wonderful to read that you enjoyed yourself.
We hope to welcome you back again soon.
Kind regards,
the Balalaika Team
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The Balalaika Hotel has always represented great value for money. The hotel is perhaps the most reasonably priced within the exclusive Sandton area. It is located next to a shopping mall but the stores are gradually closing in advance of a major renovation in 2012. The rooms are always clean, the airconditioner works a treat and the beds are comfortable....
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Dear ‘ AdamL1972’.
Thank you for taking the time to write your positive feedback on ‘tripadvisor’. Your kind words are much appreciated. According to our knowledge the Village Walk Mall will start being refurbished mid 2012. The Protea Hotel Balalaika Sandton is not closing. At this stage nothing has been confirmed about the hotel being re-built. We look forward in...
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a really good choice hotel, with a very clean spacious room, friendly check-in, and close to Sandton City shopping. one slight disadvantage is the parking - it is in a nearby carpark of a village shopping complex. plenty of restaurants in close proximity, and a 2 night stay here for a family wedding was so well worth it. a very...
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Dear ‘iannsa’.
Thank you for your kind feedback on ‘tripadvisor’. It is wonderful to read that your all round experience was so positive. Your praise is much appreciated. Yes, we use the same parking as the Village Walk Mall, which has an elevator to the hotel.
We hope to welcome you back again soon.
Kind regards,
The Balalaika Team
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This hotel chain is throughout South Africa. though outside of Capetown there is plenty of shopping and restaurants nearby. It is a cab way away from doIng things inJ'burg
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Dear 'coffee1728'.
Thank you for taking the time to write your feedback on 'tripadvisor'. It is very much appreciated.
We look forward in welcoming you back again!
Kind rgards,
the Balalaika Team
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A little conundrum here!
Check in was impersonal and the welcome not very warm, a little too clinical.
The room (2226) was nice enough, comfy bed well appointed and the bathroom to a reasonable standard with a good size shower.
I strongly advise that anyone staying here makes use of the in room safe ...... and please take this seriously,...
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Dear ‘Matt G’
Thank you for your comment on Tripadvisor’. We are concerned to hear about your USB stick going missing, yet we are unable to do anything now, as you unfortunately did not report the incident immediately. Please know that we are addressing the concern about the Receptionists and apologize most sincerely, as this truly does not reflect our...
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Stayed there 2 nights at new year eve. Very nice hotel: 2 or 3 floor buildings around 2 inner pools - very cosy! you can have breakfast there or just lie on the sun. Very nice decour. They have a small fitness centre, that is almost all time empty. The surroundings are other hotels, large mall (Nelson mandela sq.), walked...
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Dear ‘comnen’.
Thank you for your positive feedback on ‘tripadvisor’. Your praise is much appreciated and we are very pleased to read that you really enjoyed your stay with us.
We look forward in giving you a warm SA welcome again soon.
Kind regards,
The Balalaika Team
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I LOVED the Balalaika!! Although I wouldn't call this a "country" retreat, I agree that, at least in the rooms and inner common areas, there was a peace and solitude not often found in hotels in a city the size of Johannesburg. The hotel was actually quite large, but was sectioned off in such a way that each "court" was...
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Dear ‘Amnesty1’.
Your kind words on ‘tripadvisor’ and your praise about our friendly Staff in particular, are very much appreciated. Thank you for taking the time to write your in depth feedback about your experiences all around. May we just ask where in the hotel you were unable to order food after 9pm? As you correctly mention, there is 24...
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I cannot understand why this hotel gets the rave reviews it does. There are lots of good things but it is fundamentally flawed if you want quiet when you sleep, or if you don't like a musty (nauseating) smell that permeates the entire "rooms" area.
The room is serviced by an airconditioner which is noisy. Turn it off and open...
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Dear ‘Michael ZZZ’
Your comments on’ tripadvisor’ are of concern to us and we sincerely regret that your stay in our hotel did not meet your expectations.
Although not an excuse for noisy air-conditioning units but perhaps by way of an explanation: we are experiencing an extremely hot summer, the units are on almost without interruption and the cooling-efficiency appears...
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