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Protea Hotel Balalaika Sandton

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20 Maude Street | Sandown, Sandton 2196, South Africa
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Protea Hotel Balalaika Sandton
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Protea Hotel Balalaika Sandton
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590 reviews from our community

Traveler rating
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    107
    29
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
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Staten Island, New York
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed today NEW

This hotel is so unique in its structure. A definite mix of the old and the new. Set in Sandton I was quite pleased to see both country and modern mixed together to bring out a good composition. Though some of the facilities are old, the maintenance covers most of the lapses.

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Kathu, South Africa
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 5 days ago NEW

The hotel can satisfy all types of travelers and every travelers' needs, whether business, shopping, night life seeker or all, this hotel can cater for all that. The staff is very professional, friendly, informed and most very helpful. The free shuttle to the nearby places around the hotel tops it all. The night life is lively and safe, with all... More 

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Balalaika_Management, General Manager at Protea Hotel Balalaika Sandton, responded to this review

Dear ‘nathi n’. Thank you for taking the time to write on ‘tripadvisor’. Your feedback, especially about our STAFF, is greatly appreciated and we are pleased to read that your all round experience was such a positive one. We look forward in welcoming you back again. Kind regards, Jörg Zwinscher General Manager & TEAM More 

Waterlooville, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We had made reservations on Bookings.com When we got to the hotel we were advised we had 2 rooms I had to make a international phone call to confirm that my card was only charged for one this was confirmed by the Bookings.com The young man checking us in was new and he apologised for this The room we had... More 

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Balalaika_Management, General Manager at Protea Hotel Balalaika Sandton, responded to this review

Dear ‘magm90’. Thank you for taking the time to write your feedback on ‘tripadvisor’. How wonderful to read that you’re your all round experience was such a positive one. Your kind words about our friendly & helpful STAFF is much appreciated. You will be pleased to know that there are exciting projects in the pipeline for our rooms. – Please... More 

Jerusalem, Israel
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stunning hotel, staff are very helpful and friendly. Our stay was excellent. The rooms are well appointed although they do not have smoking rooms. They have the best beds. The gardens are beautiful and all in all I can highly recommend this hotel.

Review collected in partnership with Amoma.com

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Balalaika_Management, General Manager at Protea Hotel Balalaika Sandton, responded to this review

Dear ‘travellerj8’. Your positive feedback on ‘tripadvisor’ is much appreciated. Thank you for taking the time to do so. Yes, we consider ourselves blessed to have 2 beautiful gardens creating that sense of ‘A little bit of country in the heart of Sandton’. Your praise about our very helpful and friendly STAFF in particular means alot. We look forward in... More 

Durban
Senior Contributor
21 reviews 21 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

There are some of us that enjoy the comforts and luxuries of hotel life when they are on vacation such as a gym, extensive a la carte menu, swimming pool and so on. If you agree to any of these then this hotel is not for you. But don't despair this newly revamped hotel has all the charm and grace... More 

Was this review helpful? Yes 2
Contributor
20 reviews 20 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Well maintained rooms, walking distance to Santon City, Nelson Mandela Square and Gautrain. Friendly superior service and staff. Highly recommended value for money and will definately stay here again.

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Balalaika_Management, General Manager at Protea Hotel Balalaika Sandton, responded to this review

Dear ‘Jdip 76’. Your kind words on ‘tripadvisor’ are greatly appreciated. Your praise about our STAFF in particular means so much. We will be sure to pass it on to the TEAM, as this will motivate them to continue with their service excellence. We look forward in welcoming you back again soon. Kind regards, Jörg Zwinscher General Manager & TEAM More 

Durban, KwaZulu-Natal, South Africa
Top Contributor
52 reviews 52 reviews
24 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife & I stayed at this establishment from Friday 03rd April & booked out on Monday 06th April. Our reservation was handled professionally without any hassles. So was our confirmation at Reception. The room we were given was clean; neat; tidy. Parking is secure with 24 hr security. Wifi & Dstv available. We certainly enjoyed our stay & will... More 

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Balalaika_Management, General Manager at Protea Hotel Balalaika Sandton, responded to this review

Dear ‘ Samuel H K’. Thank you for your detailed review on ‘tripadvisor’. We appreciate your feedback and are delighted that your stay was a memorable one. We look forward in welcoming you and your wife back again soon. Kind regards, Jörg Zwinscher General Manager & TEAM More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

March 24th-26th Pros Service was excellent Close to Gautrain Shuttle very convenient and reliable Delicious breakfast options Rooms well kept Safe location Cons Long confusing walks to rooms Overall a pretty good experience. I would return.

Was this review helpful? Yes 1
Balalaika_Management, General Manager at Protea Hotel Balalaika Sandton, responded to this review

Dear ‘Mandy C’. Thank you for taking the time to write your positive review on ‘tripadvisor’. It is great to read that your overall stay was such a pleasant one. How wonderful that you enjoyed our scrumptious and extensive Breakfast Buffet. We look forward to welcoming you back ‘home’ again soon. Kind regards, Jὄrg Zwinscher General Manager & TEAM More 

Gilford, New Hampshire
Top Contributor
61 reviews 61 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

protea Balilaika hotel is classic but undiminished by age. The interior courtyards are awesomely appointed with lush foliage. The lobby is attractive, the piano playing in the evening is first rate. The restaurant is a good steakhouse with its own butcher shop where they cut your steak to order. Service was perfect.

Was this review helpful? Yes 1
Balalaika_Management, General Manager at Protea Hotel Balalaika Sandton, responded to this review

Dear ‘padrepadre’. We were very pleased to read about your positive feedback at our beautiful hotel. Thank you for taking the time to write on ‘tripadvisor’. Your loyalty and patronage is much appreciated. We look forward in welcoming you back ‘home’ again soon. Kind regards, Jörg Zwinscher General Manager & TEAM More 

Senior Contributor
24 reviews 24 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is an excellent hotel and I have stayed there many times over the last ten years. The staff are very helpful and the rooms are functional but without extras such as Nespresso machines. The food is good especially at the Bull Run

Was this review helpful? Yes
Balalaika_Management, General Manager at Protea Hotel Balalaika Sandton, responded to this review

Dear ‘ALD2355’. Thank you for taking the time to write your feedback on ‘ tripadvisor’. Your loyalty and patronage is much appreciated. We look forward in welcoming you back ‘home’ again soon. Kind regards, Jörg Zwinscher General Manager & TEAM More 

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