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Protea Hotel Balalaika Sandton

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20 Maude Street | Sandown, Sandton 2196, South Africa
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Protea Hotel Balalaika Sandton
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618 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Little Wymondley, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

The name caught my attention. I had 4 choices for my business trip in the Sandton area and I choose to be adventurous with this one. Best decision I made. From the email customer service I could feel the smile. From the airport no need to spend $50 to get there by road when you are 5 mins away after... More 

Was this review helpful? Yes
Balalaika_Management, General Manager at Protea Hotel Balalaika Sandton, responded to this review

Dear ‘Fairwoode’. Thank you for your praise on ‘tripadvisor’ and for taking the time to do so. It is truly wonderful to read that your all round experience was such a positive one and that you enjoyed our hotel situated in ‘a little bit of country in the heart of Sandton’ We thank you for choosing to stay with us... More 

Greater Perth, Australia
1 review
5 of 5 stars Reviewed 1 week ago

A big thanks to all staff at the Balalaika for making my stay a comfortable one. Guest relations ensured I could book in early from my flight and the breakfast and room cleaning staff were very accommodating. Thanks All from Rob

Was this review helpful? Yes
Balalaika_Management, General Manager at Protea Hotel Balalaika Sandton, responded to this review

Dear ‘Rob P’ Thank you for taking the time to write your review on ‘tripadvisor’. Your positive feedback is truly appreciated and we extremely happy that you enjoyed your all round stay with us. Your praise about our Housekeeping & Breakfast STAFF and Christine, our GUEST Relations Manager in particular means a lot. We look forward in welcoming you back.... More 

Zinkwazi Beach, South Africa
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

A big thank you to Christine and your wonderful staff who went out of there way to assist us and make our stay a pleasant and memorable one. Rooms were very comfortable and well maintained. A big plus is the free shuttle service to Sandton City and/or Gautrain. We will definetly be staying there again for our next concert visit.... More 

Was this review helpful? Yes
Balalaika_Management, General Manager at Protea Hotel Balalaika Sandton, responded to this review

Dear ‘Peter P’. Your comments on ‘tripadvisor’ are much appreciated. Thank you for taking the time to do so. How wonderful that you found your stay pleasant and memorable. Your praise about Christine & the TEAM means so much. We look forward in welcoming you back again soon. Kind regards, Jörg Zwinscher General Manager & TEAM More 

Bath, United Kingdom
Level Contributor
112 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Another stunning visit! A warm welcome, great room on the ground floor overlooking the pool and even two bottles of wine waiting for me. Christine Schlottmann in guest relations arranged everything really efficiently and thanks for that. Dinner in the joining Bull Run restaurant excellent value and an open fire made it especially homely. Excellent food too. WiFi free and... More 

Was this review helpful? Yes
Balalaika_Management, General Manager at Protea Hotel Balalaika Sandton, responded to this review

Dear ‘Bambino145’. Thank you for taking the time to write your positive feedback on ‘tripadvisor’. How wonderful to read that you enjoyed your all round service with us. Your praise about Christine in particular is greatly appreciated. We thank you for your loyalty and look forward in welcoming you back 'home' again soon. Kind regards, Jörg Zwinscher General Manager &... More 

Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed here for a week and enjoyed every minute of it. Despite being rather pre historic ,it does have a homely feel. The staff were pleasant and eager to help. Location at its best as you can stroll to Mandela square and visit numerous restaurants and night spots if you are bored of the hotel, or want a change of... More 

Was this review helpful? Yes
Balalaika_Management, General Manager at Protea Hotel Balalaika Sandton, responded to this review

Dear ‘Anthony N’. Thank you for writing on ‘tripadvisor’ and for taking the time to do so. We are very happy & pleased to read that your all round experience was so wonderful and that you felt ‘at home’ with us. We look forward in welcoming you back ‘home’again soon. Kind regards, Jörg Zwinscher General Manager & TEAM More 

Darwin, Australia
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I had a standard room on the ground floor in the rear of the hotel. Bed very comfy & nice bath, otherwise best described as functional vs stylish room (large wooden desk & office chair next to bed rather off putting& doesn't complement overall style of hotel furnishings). Large variety of breakfast offerings & staff very help full. Can walk... More 

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Balalaika_Management, General Manager at Protea Hotel Balalaika Sandton, responded to this review

Dear ‘linda b’. Thank you for taking the time to write your feedback on ‘tripadvisor’. This is greatly appreciated. How wonderful that you found our beds very comfortable and our breakfast to be so much to your liking. Your praise about our helpful STAFF means so much. We look forward in welcoming you back again soon. Kind regards, Jörg Zwinscher... More 

Level Contributor
15 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Balalaika is old fashioned Hotel, 5 minutes drive from the Gautrain station (Jo´burg) metro, 5 minutes from Mandela Square, the Hotel has two swimming pools, excellent break fast very clean Rooms, nice Restaurant and Bar, you may experiment nature in the Garden big birds flying around. It is an excellent hotel to visit. However, since the location is amazing you... More 

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Balalaika_Management, General Manager at Protea Hotel Balalaika Sandton, responded to this review

Dear ‘Alexandre S’. Your positive feedback and kind words on ‘tripadvisor’ are much appreciated. Thank you for taking the time to do so. We are thrilled to read that your all round experience was such a wonderful one We look forward in welcoming you back again soon. Kind regards, Jörg Zwinscher General Manager & TEAM More 

Auckland, New Zealand
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I had organised transfers from airport to hotel,glad we did after a 13hr flight from Sydney.Check in was a breeze for 5 of us.Rooms small yet clean and spread out along long corridors.We found the easiest way to get around was to leave our room via the lovely garden.Tour were well organised though the professional Consierge . Breakfast was one... More 

Was this review helpful? Yes
Balalaika_Management, General Manager at Protea Hotel Balalaika Sandton, responded to this review

Dear ‘vernon s’. Thank you for taking the time to write on ‘tripadvisor’. How wonderful to read that you experienced our lovely hotel so positive and that you found our breakfast to be one of the best you have had. Your kind words about our Concierge TEAM in particular are greatly appreciated. Please know that we have congratulated the TEAM... More 

Galway, Ireland
Level Contributor
51 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A lovely old-fashioned hotel. 2 pools, nice breakfast and an amazing restaurant. Service is very good and the staff very professional. If you are looking for an alternative to the typical stell-glass tower modern hotel, then this is the place for you.

Was this review helpful? Yes
Balalaika_Management, General Manager at Protea Hotel Balalaika Sandton, responded to this review

Dear ‘NunoGalway’. Thank you for taking the time to write on ‘tripadvisor’. It is wonderful to read that you enjoyed our hospitality. As you might know our hotel is 63 years old and in keeping with the ‘little bit of country in the heart of Sandton’ theme, we have opted to keep the more traditional décor throughout the hotel, creating... More 

Johannesburg, South Africa
1 review
5 of 5 stars Reviewed 3 weeks ago

I would like to say thank you for the excellent service and experience we received from the Balalaika hotel in Sandton. We had an amazing time and what a beautiful place. The staff was so professional and friendly. I will definitely come back. Again thank you.

Was this review helpful? Yes
Balalaika_Management, General Manager at Protea Hotel Balalaika Sandton, responded to this review

Dear ‘awillemse’. Thank you for your kind feedback on ‘tripadvisor’. This is very much appreciated. We are very pleased to read that your all round experience was such a positive one and we were able to contribute towards making your stay special. We look forward in welcoming you back again soon. Kind regards, Jörg Zwinscher General Manager & TEAM More 

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