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All 44 Sandton hotels

Protea Hotel Balalaika Sandton

4.0 of 5 Hotel   |   20 Maude Street | Sandown, Sandton 2196, South Africa
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Ranked #20 of 44 Hotels in Sandton
A recent review
3 of 5 stars reviewed 2 days ago
Taco84098 Park City, Utah
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504 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Park City, Utah
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Cheery lobby area and very nice patio for outside dining. My standard rom is definitely showing its age. The hallways were rambling and showing multiple coats of old paint. In the room, there was only a single light switch which turned on the lights over both beds. The problem is that the other bed has no way to turn the... More

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Balalaika_Management, General Manager at Protea Hotel Balalaika Sandton, responded to this review

Dear ‘Taco84098’. Thank you for taking the time to write on ‘tripadvisor’. How sad that it seems that your experience with us was such a disappointing one. There is ongoing work being done in our rooms. We have recently changed all our air-conditioning units, safety boxes, room locks and bedside lights…just to mention a few. This however is an ongoing... More

London, United Kingdom
Contributor
17 reviews 17 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The nicest thing about this hotel is the garden and the pool. Its a very refreshing oasis in the city and a pleasure to return to after a day of work or sightseeing. Great to see that they feed/water the birds. The staff efficient and very pleasant. The breakfasts varied and delicious. Wine reasonably priced. Rooms were a little worn... More

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Balalaika_Management, General Manager at Protea Hotel Balalaika Sandton, responded to this review

Dear ‘diamond010’. Your feedback on ‘tripadvisor’ is much appreciated. It is wonderful to read that you are one of the many valued GUESTS that enjoyed our ‘old world charm’ hotel and also found our beautiful gardens so relaxing. “A little bit of country in the heart of Sandton”. Your praise about our pleasant & efficient STAFF is much appreciated. It... More

South Africa
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

A little bit of country in the heart of Sandton. Don't think style, space and great service is compromised, just because the hotel has a 'country' feel to it. I like it, because it's situated in a lush garden with two swimming pools, a very relaxed atmosphere, but close enough to the hustle and bustle of the vibey Sandton City.... More

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Balalaika_Management, General Manager at Protea Hotel Balalaika Sandton, responded to this review

Dear ‘rynocilliers’. Thank you for your positive feedback on ‘tripadvisor’. We were delighted to read that you enjoyed your stay and the Executive Suite so much. How wonderful that you were able to relax in our lush gardens. We look forward to welcoming you back again soon. Kind regards, Jörg Zwinscher General Manager & TEAM More

1 review
1 of 5 stars Reviewed 4 days ago NEW

one of the worst experiences i have ever had. started with me checking in with a very high rate for the room, the receptionist asked me to stay in a temporary room for 3-4 hours until they get me the high standard room that i booked. after 4 hours i called the reception to be moved to my room and... More

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Balalaika_Management, General Manager at Protea Hotel Balalaika Sandton, responded to this review

Dear ‘Zeyadhakim’. Thank you for taking the time to write your feedback on ‘tripadvisor’. Please accept our sincere apologies for the disappointment & inconvenience you experienced. This truly does NOT reflect the high service standard we are usually proud to offer. The concern has been addresses with the relevant departments and the necessary action taken. As was conveyed to you... More

Durban, South Africa
Top Contributor
65 reviews 65 reviews
16 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

After reading reviews on TA I decided to book here instead of our usual Guest House in Rosebank. The whole experience was very disappointing. Our booking was not on the system. Eventually two rooms were found and we were shown to our room on the lower ground floor. The room had no windows but a sliding door. The air conditioner... More

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Balalaika_Management, General Manager at Protea Hotel Balalaika Sandton, responded to this review

Dear ‘SandyC30’. Your comments on ‘tripadvisor’ refer. It saddens us to read that it seems that the Protea Hotel Balalaika Sandton did not meet with your expectations and that your experience had been such a disappointing one. May I ask if at any stage you raised your concerns with our Management? I am sure that any unhappiness would have been... More

1 review
5 of 5 stars Reviewed 1 week ago

Was at Balalaika for 2 nights (15 & 16 august 2014) & had a blast. Its right in the center of Sandton and only a few minutes walk to the nearest mall. Accom was perfect, the food was excellent, staff ever smilling. will definately come back.

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Balalaika_Management, General Manager at Protea Hotel Balalaika Sandton, responded to this review

Dear ‘NA N’. Thank you for taking the time to write your feedback on ‘tripadvisor’. How wonderful that your all round experience was such a positive one. Your kind words about our STAFF are much appreciated. We look forward in welcoming you back again soon. Kind regards, Jörg Zwinscher General Manager & TEAM More

lisbon
Top Contributor
83 reviews 83 reviews
35 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 1 week ago

I've been in this hotel with my family by the end of August, first on a 4 night stay and then for one more night, returning from the Kruger. The hotel is very well located in Sandton, near Mandela Square and some other nice restaurants. Since we are a family of four (my wife, two kids and I), we booked... More

Was this review helpful? Yes 1
Balalaika_Management, General Manager at Protea Hotel Balalaika Sandton, responded to this review

Dear ‘JAVPina61’. Your positive feedback on ‘tripadvisor’ is much appreciated. We are very pleased to read that you enjoyed your stay with us. Your praise about our STAFF in particular is greatly appreciated. We look forward in welcoming you back again soon. Kind regards, Jörg Zwinscher General Manager & TEAM More

Cape Town, Western Cape, South Africa
Top Contributor
151 reviews 151 reviews
17 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 1 week ago

If you consider Sandton in Johannesburg as a suburb, and not a financial hub, then The Balalaika is its country hotel. However, it is within walking distance of the major shopping centre The Sandton Square! There is a hotel shuttle bus, but it is just 5 minutes, so do some exercise and walk. One proviso - please do it only... More

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Balalaika_Management, General Manager at Protea Hotel Balalaika Sandton, responded to this review

Dear ‘Sang F’. Thank you for taking the time to write on ‘tripadvisor’. How wonderful to read that your all round experience was such a positive one and that you are one of our many valued GUESTS, who find our location to be beneficial. Your feedback about our well trained and wonderful STAFF is greatly appreciated. We look forward in... More

Roselle, New Jersey
Contributor
11 reviews 11 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is centrally located to most places in Sandton, you can walk to the Mandela square in 5min, the train station is also nearby. The train ride from the airport to sandton is about 10minutes, the property have a beautiful garden,lots of lounges that you can relax and do some work if you choose to leave your room,the staffs... More

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Balalaika_Management, General Manager at Protea Hotel Balalaika Sandton, responded to this review

Dear ‘pius p’ Thank you for taking the time to write on ‘tripadvisor’. Please know that you kind words are very much appreciated. It is always a pleasure accommodating you and we look forward in welcoming you back again soon. Kind regards, Jörg Zwinscher General Manager & TEAM More

Darwin, Northern Territory, Australia
2 reviews
4 of 5 stars Reviewed 2 weeks ago

My daughter and I arrived from Perth Australia on a Sunday morning after an 11 hour flight. I had booked a twin room but were taken to a room with a double bed. This was sorted and we were then taken to another room with a twin. Staff were friendly and the hotel is well presented and the Bull Run... More

Was this review helpful? Yes
Balalaika_Management, General Manager at Protea Hotel Balalaika Sandton, responded to this review

Dear ‘John A’. Thank you for taking the time to write on ‘tripadvisor’. Your feedback is greatly appreciated and we are pleased to read that your all round experience was such a positive one. How wonderful that you also enjoyed the Bull Run Restaurant and found the prices to be reasonable. Our sincere apologies about the WIFI, which has been... More

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Additional Information about Protea Hotel Balalaika Sandton

Address: 20 Maude Street | Sandown, Sandton 2196, South Africa
Location: South Africa > Gauteng > Greater Johannesburg > Sandton
Price Range (Based on Average Rates): $
Hotel Class:4 star — Protea Hotel Balalaika Sandton 4*
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Also Known As:
Protea Hotel Johannesburg
Balalaika Hotel
Protea Hotel Balalaika Sandton Greater Johannesburg
Sandton Hotel Balalaika

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