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All 44 Sandton hotels

Protea Hotel Balalaika Sandton

4.0 of 5 Hotel   |   20 Maude Street | Sandown, Sandton 2196, South Africa
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Ranked #18 of 44 hotels in Sandton
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490 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dachau
Contributor
20 reviews 20 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Nice hotel with 2 pools and a big green garden in between. I think a had the longest way to the entrance/check in possible. Walking distance, wasn't pleasent. The rooms are ok, but not more. Tv quite small, but very clean. The bed's were good. The WLAN didn't work very good, a lot of sites were blocked, I didn't understand,... More

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Windhoek, Namibia
Top Contributor
58 reviews 58 reviews
26 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

I struggle to understand why anyone stays here with the array of similarly priced hotels in the area. I stayed for two nights on business and unfortunately I cannot recommend the hotel and would most likely not return. The hotel is in desperate need of a makeover. Torn curtains in the room, dirty carpets throughout, cracked tiles and generally peeling... More

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Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

I was a guest in this Hotel this July. Great safe location, excellent rooms, excellent room service and staff. All the staff were very polite and enthusiastic to help whatever the problem. The staff there even helped me organise all my tours around Johannesburg conveniently from the hotel, to which I had a fantastic time. I would like to thank... More

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Balalaika_Management, General Manager at Protea Hotel Balalaika Sandton, responded to this review

Dear ‘Vicky658’. Your comments on ‘tripadvisor’ are much appreciated. Thank you for taking the time to do so. How wonderful that you enjoyed your stay so much and found our STAFF to be very polite and helpful. Your pictures really came out great! We look forward in welcoming you back again soon. Kind regards, Jörg Zwinscher General Manager & TEAM More

DC
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Very good, clean and modern hotel. Nice rooms including all features you would expect, very good restaurant. We were there 1 night and then got a cab to the airport (400 rands aprox,). Veru attentive service. Would repeat without doubts.

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Balalaika_Management, General Manager at Protea Hotel Balalaika Sandton, responded to this review

Dear ‘DcRuben’. Thank you for taking the time to write your feedback on ‘tripadvisor’. How wonderful that your all round experience was such a positive one. Your kind words about the attentive service in particular are much appreciated. We look forward to welcoming you back again soon. Kind regards, Jörg Zwinscher General Manager & TEAM More

Cape Town Central, South Africa
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

Reception great, location excellent staff excellent Rooms are a let down and need serious work to be inline with the hotels reception Food and restaurant on site good and of value Valet parking well needed and worked well

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Balalaika_Management, General Manager at Protea Hotel Balalaika Sandton, responded to this review

Dear ‘kinetic46’. Thank you for taking the time to write your feedback on ‘tripadvisor’. Your kind words about our STAFF in particular are much appreciated. You will be pleased to know that there are exciting plans in the near future to give our rooms a ‘facelift’. We look forward in welcoming you back. Kind regards, Jörg Zwinscher General Manager &... More

Uhp North
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Location is great, a few minutes walk from Mandela Square, service is great, 'feels a little like on safari already' is great, rooms are OK if not the best but very comfy and slept well. I will definitely come again !

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Balalaika_Management, General Manager at Protea Hotel Balalaika Sandton, responded to this review

Dear ‘DogoWar’. Thank you for taking the time to write your feedback on ‘tripadvisor’. How wonderful to read that you’re your all round experience was such a positive one and that you slept so well. We look forward in welcoming you back again soon. Kind regards, Jörg Zwinscher General Manager & TEAM More

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Nice hotel. Service and restoran are very good. Near to great shopping center (Mandela Square) and flea market. For early check out consider that breakfast open 6:30 h. Wifi very good and free. No problema with room temperature

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Balalaika_Management, General Manager at Protea Hotel Balalaika Sandton, responded to this review

Dear ‘Teodoro W’. Thank you for your positive feedback on ‘tripadvisor’. We were delighted to read that you enjoyed your stay. Your kind words are much appreciated. We look forward to welcoming you back again soon. Kind regards, Jörg Zwinscher General Manager & TEAM More

Carlsbad, California
Top Contributor
98 reviews 98 reviews
34 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed for two nights before heading out to Kruger Park and private reserves. It was a good spot to meet up with friends, get our bearings, have the care delivered, eat in, etc. Internet was down and a few minor things were not perfect, but overall, it was what we needed. The hotel dining room serves a very goon... More

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Balalaika_Management, General Manager at Protea Hotel Balalaika Sandton, responded to this review

Dear ‘Bruce M’. Your feedback on ‘tripadvisor’ is much appreciated. Thank you for taking the time to do so. How wonderful that your all round experience was such a pleasant one. We look forward in welcoming you back again soon. Kind regards, Jörg Zwinscher General Manager & TEAM More

Northern California
Top Contributor
55 reviews 55 reviews
49 hotel reviews
122 helpful votes 122 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel does have character befitting its age. I see that Marriott has agreed to buy the Protea chain. I am not especially a Marriott fan, but that will probably result in some much needed upgrades. I visited for 4 nights in July 2014 -- winter. It was impossible to regulate the room temperature (notwithstanding a simple hand-held device), and... More

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UK
2 reviews
1 of 5 stars Reviewed 3 weeks ago

I have now stayed at this hotel twice - once a year ago and the second time in the last month. On both occasions the service was poor and the much touted "free wifi" simply did not work. I could neither connect my blackberry nor my laptop. When I complained the staff initially tried to say that it was my... More

Was this review helpful? Yes
Balalaika_Management, General Manager at Protea Hotel Balalaika Sandton, responded to this review

Dear ‘ Smnuk’. Your feedback on ‘tripadvisor’ refers. We believe that we had tried our utmost to assist you. Our apologies if you felt that this was not to your satisfaction. Kind regards, Jörg Zwinscher General Manager & TEAM More

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Additional Information about Protea Hotel Balalaika Sandton

Address: 20 Maude Street | Sandown, Sandton 2196, South Africa
Location: South Africa > Gauteng > Greater Johannesburg > Sandton
Price Range (Based on Average Rates): $
Hotel Class:4 star — Protea Hotel Balalaika Sandton 4*
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Also Known As:
Protea Hotel Johannesburg
Balalaika Hotel
Protea Hotel Balalaika Sandton Greater Johannesburg
Sandton Hotel Balalaika

131 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#7 Romantic Hotel in Sandton #10 Business Hotel in Sandton #15 Luxury Hotel in Sandton
Hotel Class
Official Description (provided by the hotel)
The Protea Hotel Balalaika Sandton is a tranquil oasis of country estate in the heart of the business and entertainment hub of Sandton, just outside Johannesburg, South Africa and approximately 30 minutes from O.R. Tambo International Airport. The Protea Hotel Balalaika is the perfect stopover for those doing business in the surrounding area, or as a central hub for the discerning tourist. The hotel comprises of two sections – the Balalaika and the Crown Court – and all rooms are air-conditioned and tastefully furnished in a classic, comfortable style with their own en-suite bathroom, with many of the Crown Court suites offering the additional luxury of a private spa bath. Both buildings of Protea Hotel Balalaika are set in their own lush, landscaped garden, each boasting a sparkling swimming pool, where GUESTs can relax, unwind and momentarily experience the timelessness and calm of a bygone era. At the Protea Hotel Balalaika, efficient, discreet and attentive service is a priority and our well-trained STAFF is always on hand to ensure that all of your needs are amply met. Guests are able to safely and easily use the link from the hotel lobby to the festive Village Walk Shopping Centre, which houses 15 restaurants, 70 shops selling a variety of wares, a main grocery store (Pick ‘n Pay), hair and beauty salons and the well-known African Craft market, where one will find African artifacts, curios and artworks from all over the continent. ... more   less 
Number of rooms
330

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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