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All 44 Sandton hotels

Protea Hotel Balalaika Sandton

4.0 of 5 Hotel   |   20 Maude Street | Sandown, Sandton 2196, South Africa
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Protea Hotel Balalaika Sandton
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Ranked #20 of 44 Hotels in Sandton
A recent review
5 of 5 stars reviewed 5 days ago
Rod D Manchester, United Kingdom
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509 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Manchester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 5 days ago NEW

When ever we have to go to Joberg on business, we always stay at the Balalaika in Sandton. Ideal for all the business centres, and surrounded by great restaurants and shops. Best restaurant is the hotel's own Bull Run, where the steaks are fantastic, and really good value for money. The wine list is also extensive and again good value.... More

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Balalaika_Management, General Manager at Protea Hotel Balalaika Sandton, responded to this review

Dear ‘Rod D’. Your feedback on ‘tripadvsior’ is very much appreciated. How wonderful that your all round stay was such a positive one. Thank you for your praise about the STAFF, our Lords Bar and especially about Antoinette & her STAFF. Please be assure that I have congratulated them on doing a great job! We look forward in welcoming you... More

Cheshire, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here last week for 3 nights, check inn was easy & helpful, room was nice (bath & separate shower), only eat ate at the 'Bull Run' located at hotel (very good), Lords Bar was a bit dated but beer was cold & good selection on wines. 'Costas' who works at Lords Bar was very helpful on places to visit,... More

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Balalaika_Management, General Manager at Protea Hotel Balalaika Sandton, responded to this review

Dear ‘ROCCORECOBA’. Thank you for your feedback on ‘tripadvisor’. We were delighted to read that you enjoyed your stay and that your all round experience was such a positive one. Our Lords Bar has a Colonial décor feel to it, oozing ‘old’ English charm. Your praise about Costa in particular is greatly appreciated. Please be assured that we have taken... More

Windhoek, Namibia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

I am all about location. Excellent location for visitors to joburg. Staff are really friendly.a home away from home feel.the only problem is the staff who talk too loud when walking past the rooms early in the morning.

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Balalaika_Management, General Manager at Protea Hotel Balalaika Sandton, responded to this review

Dear ‘Penny0852’. Thank you for taking he time to write your feedback on ‘tripadvisor’. It is wonderful to know that you are one of our many valued GUESTS, who find our location to be of benefit to you. It is also truly a compliment that you feel so at home with us and find our STAFF to be really friendly.... More

2 reviews
3 of 5 stars Reviewed 1 week ago

I have stayed many times before at the Balalaika because the location is superb. Breakfast is good. Some of the staff are super nice, some not so friendly (which is unusual in South Africa as normally staff are amazing). The hotel is old. Very old. And some rooms are great, others look (and smell) like they were last dealt with... More

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Balalaika_Management, General Manager at Protea Hotel Balalaika Sandton, responded to this review

Dear ‘Daniel K’. Thank you for taking the time to write your feedback on ‘tripadvisor’. How sad that your experience this time seemed to have been such a disappointing one. Did you address your concerns with any of our management during your stay? I am sure that every effort would have been made to rectify any shortcomings. As you know... More

Park City, Utah
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Cheery lobby area and very nice patio for outside dining. My standard rom is definitely showing its age. The hallways were rambling and showing multiple coats of old paint. In the room, there was only a single light switch which turned on the lights over both beds. The problem is that the other bed has no way to turn the... More

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Balalaika_Management, General Manager at Protea Hotel Balalaika Sandton, responded to this review

Dear ‘Taco84098’. Thank you for taking the time to write on ‘tripadvisor’. How sad that it seems that your experience with us was such a disappointing one. There is ongoing work being done in our rooms. We have recently changed all our air-conditioning units, safety boxes, room locks and bedside lights…just to mention a few. This however is an ongoing... More

London, United Kingdom
Contributor
17 reviews 17 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The nicest thing about this hotel is the garden and the pool. Its a very refreshing oasis in the city and a pleasure to return to after a day of work or sightseeing. Great to see that they feed/water the birds. The staff efficient and very pleasant. The breakfasts varied and delicious. Wine reasonably priced. Rooms were a little worn... More

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Balalaika_Management, General Manager at Protea Hotel Balalaika Sandton, responded to this review

Dear ‘diamond010’. Your feedback on ‘tripadvisor’ is much appreciated. It is wonderful to read that you are one of the many valued GUESTS that enjoyed our ‘old world charm’ hotel and also found our beautiful gardens so relaxing. “A little bit of country in the heart of Sandton”. Your praise about our pleasant & efficient STAFF is much appreciated. It... More

South Africa
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A little bit of country in the heart of Sandton. Don't think style, space and great service is compromised, just because the hotel has a 'country' feel to it. I like it, because it's situated in a lush garden with two swimming pools, a very relaxed atmosphere, but close enough to the hustle and bustle of the vibey Sandton City.... More

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Balalaika_Management, General Manager at Protea Hotel Balalaika Sandton, responded to this review

Dear ‘rynocilliers’. Thank you for your positive feedback on ‘tripadvisor’. We were delighted to read that you enjoyed your stay and the Executive Suite so much. How wonderful that you were able to relax in our lush gardens. We look forward to welcoming you back again soon. Kind regards, Jörg Zwinscher General Manager & TEAM More

1 review
1 of 5 stars Reviewed 2 weeks ago

one of the worst experiences i have ever had. started with me checking in with a very high rate for the room, the receptionist asked me to stay in a temporary room for 3-4 hours until they get me the high standard room that i booked. after 4 hours i called the reception to be moved to my room and... More

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Balalaika_Management, General Manager at Protea Hotel Balalaika Sandton, responded to this review

Dear ‘Zeyadhakim’. Thank you for taking the time to write your feedback on ‘tripadvisor’. Please accept our sincere apologies for the disappointment & inconvenience you experienced. This truly does NOT reflect the high service standard we are usually proud to offer. The concern has been addresses with the relevant departments and the necessary action taken. As was conveyed to you... More

Durban, South Africa
Top Contributor
72 reviews 72 reviews
17 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

After reading reviews on TA I decided to book here instead of our usual Guest House in Rosebank. The whole experience was very disappointing. Our booking was not on the system. Eventually two rooms were found and we were shown to our room on the lower ground floor. The room had no windows but a sliding door. The air conditioner... More

Was this review helpful? Yes 1
Balalaika_Management, General Manager at Protea Hotel Balalaika Sandton, responded to this review

Dear ‘SandyC30’. Your comments on ‘tripadvisor’ refer. It saddens us to read that it seems that the Protea Hotel Balalaika Sandton did not meet with your expectations and that your experience had been such a disappointing one. May I ask if at any stage you raised your concerns with our Management? I am sure that any unhappiness would have been... More

1 review
5 of 5 stars Reviewed 3 weeks ago

Was at Balalaika for 2 nights (15 & 16 august 2014) & had a blast. Its right in the center of Sandton and only a few minutes walk to the nearest mall. Accom was perfect, the food was excellent, staff ever smilling. will definately come back.

Was this review helpful? Yes
Balalaika_Management, General Manager at Protea Hotel Balalaika Sandton, responded to this review

Dear ‘NA N’. Thank you for taking the time to write your feedback on ‘tripadvisor’. How wonderful that your all round experience was such a positive one. Your kind words about our STAFF are much appreciated. We look forward in welcoming you back again soon. Kind regards, Jörg Zwinscher General Manager & TEAM More

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Additional Information about Protea Hotel Balalaika Sandton

Address: 20 Maude Street | Sandown, Sandton 2196, South Africa
Location: South Africa > Gauteng > Greater Johannesburg > Sandton
Price Range (Based on Average Rates): $
Hotel Class:4 star — Protea Hotel Balalaika Sandton 4*
Number of rooms: 330
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Also Known As:
Protea Hotel Johannesburg
Balalaika Hotel
Protea Hotel Balalaika Sandton Greater Johannesburg
Sandton Hotel Balalaika

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