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Hilton Sandton

Hotel website
138 Rivonia Road, Sandton 2196, South Africa
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Hilton Sandton
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Hilton Sandton
Hilton Sandton
Hilton Sandton
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688 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Greater London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 3 days ago NEW

Before arriving at the Hilton I read the reviews - were these people staying at the same hotel????? On arrival on the Sunday morning, the courteous reception staff organised our check in quickly and efficiently, fantastic after such a long flight from UK. Our room was spacious and clean. All the hotel staff were friendly and helpful, and the restaurant... More 

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1 review
1 of 5 stars Reviewed 1 week ago NEW via mobile

Internet is slow, gym is terribly out of date. Management can't handle simple invoice changes and they don't respond to requests or follow up. I asked for information for a weekend trip and they took my email and phone and never responded and lied to say they had. I would never go back.

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Travelers are raving about these Sandton hotels

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Arranged a collection from the airport which was good. This was a business trip for 3 days so I didn't see much of ioburg as I was working late at the convention centre so had to rely on the hotel amenities and staff for my stay. They didn't disappoint. They were very friendly. Other hotels should take note on their... More 

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Dubai, United Arab Emirates
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for 3 nights in early May 2015. Arrived on sunday after a long flight from Dubai and I arranged a pick up via the hotel from the airport and that all went well. On arrival at the hotel there was a long queue to check with not many people manning check in. After about 5 minutes more staff... More 

Was this review helpful? Yes 1
durban, South Africa
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

i already express my view on the other page i couldn't bath at night because there's no water during night it only came in the morning so in was so disapponted with that. but apart from that i really enjoy my stay in ur hotel, and the money that was taking away from my account in dont understand pls respond... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 1 week ago

This is my third visit to the hotel and the most enjoyable. There is a warm African welcome on arrival at the hotel. The checkin process is seamless. The rooms are spacious with contemporary and comfortable furniture. The hotel is very close to Sandton and there is a regular shuttle bus to the Gautrain and shopping mall. I recommend staying... More 

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Luxmi M, Manager at Hilton Sandton, responded to this review

Dear Martin S, We are ecstatic to have read that your 3rd stay was the most enjoyable one. We will most definitely pass along your wonderful review of the Hilton Sandton to the entire team. Thank you so much and we look forward to welcoming you back for the 4th time. Sincerely Gert Venter Hotel Manager More 

Durban, South Africa
1 review
4 of 5 stars Reviewed 2 weeks ago

transport pickup on time from Gautrain, warm welcome by door man, welcome at reception bell man took my bag, quick check. room was in good condition and clean, recognized as HHonors member. keep up the good work. Had a great stay, thank you

Review collected in partnership with Hilton Hotels & Resorts

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Luxmi M, Manager at Hilton Sandton, responded to this review

Dear Xolani Theosent M, We will most certainly “keep up the good work” as we truly enjoy reading wonderful experiences that guests has had at the Hilton Sandton. Thank you so much for sharing your story and we look forward welcoming you back again. Sincerely Gert Venter Hotel Manager More 

Newberry, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

the place was very clean staff helpful but if you are not a gold member wifi is not free and it is$24.00 for 24 hours only. the breakfast was average but the breads and juices were excellent. the staff was helpful and they did lets have an extreme long check out

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Luxmi M, Manager at Hilton Sandton, responded to this review

Dear Stuart B, Thank you for taking the time to write this review of your experience of the Hilton Sandton. We are humbled that you found the hotel to be clean and filled with helpful staff who extended your late check-out. We are in the process of amending our Wi-fi policy across the entire organization in the near future and... More 

Chambery, France
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Its kinda reassuring to rely on access to a hotel chain when you're not quite sure what to expect in a far away land. Well it was for me at least. Off the cuff I'll say that the best thing about this hotel in Sandton, was the staff. Warm, friendly, they made me welcome even before I got out of... More 

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Luxmi M, Manager at Hilton Sandton, responded to this review

Dear Imb31, Thank you so much for this positive review for future travellers to the Hilton Sandton. With so many other hotels in Sandton, we are so grateful that you chose to stay with us. We are always flattered when a guest such as your self-notices all of the details and wonderful features in their in-depth review of a hotel... More 

Johannesburg, South Africa
2 reviews
3 of 5 stars Reviewed 3 weeks ago

We expected more from a five star hotel and whilst we had no real problems during our stay the restaurant was closed. All meals had to be taken in the bar area and tables were no cleaned quickly which left us searching for a clean table to eat breakfast. Hotel could do with some modernisation and more light in the... More 

Review collected in partnership with Hilton Hotels & Resorts

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