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Hilton Sandton

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138 Rivonia Road, Sandton 2196, South Africa
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Hilton Sandton
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716 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
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Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We held a conference there and everything went very well. Every staff we talked to immediately tried to help and solve any problems we had. The food was also amongst the best we have had for a large conference. Breakfast buffet was also great!

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Bucks. UK
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I had an extended 9 night stay at the hotel, which I have visited and stayed in many times. It was somewhat disappointing to find that the check in and check out process was very busy and nobody seemed to be in a hurry to help. Whilst there we experienced no water, which impacted morning and evening showers, maintenance was... More 

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Morehead City, North Carolina
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We happened to stay here for the few days the AU conference was going on so there was strict security coming and going into the hotel. I am sure all the staff was on there toes this week. Concierge was helpful and remember our name. (nice touch) We had room 220 at end of hall. Only problem was it was... More 

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1 review
3 of 5 stars Reviewed 1 week ago via mobile

Ambience is good. The staff Are receptive. Only problem I faced is it is difficult for pure vegetarians. I stayed there for seven days. Even if you tell them in advance, they don't understand our needs.I went outside for my dinner every day.

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Whangaparaoa, New Zealand
Level Contributor
244 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
3 of 5 stars Reviewed 1 week ago

I've stayed here before, some years ago and I remember it being fine. This trip was OK, it just had some odd things going on. Firstly, I checked in early (thanks Hilton) and headed up for a shower...it was cold...not good after a long flight. Still, I assumed it must have been because I was just showering after everyone else.... More 

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Polokwane
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

I recently stayed at the Hilton Sandton on a business trip. The room was otherwise ok but nothing impressive. The next morning I woke to a severe itch on my arm ... Then I realised I was feasted on by bed bugs!! Clearly a hygiene and maintenance issue here ... Even managed to snap a pic of the bug.

Was this review helpful? Yes 1
Hotellier12, General Manager at Hilton Sandton, responded to this review

Dear jm987789, Please allow me to apologise for the bug that you discovered in your room. Insects sometimes find a way of getting around the pest control systems that we have in place and I am sorry that you had been exposed to it. We take he greatest care to ensure our guests comfort and there are many scenarios that... More 

Travelers are raving about these Sandton hotels

Johannesburg, South Africa
1 review
4 of 5 stars Reviewed 1 week ago

we arrived and from the Parking Lot we felt very welcomed, we entered the lobby and a refreshing welcome at the smiles and hospitality of the front desk. We checked in and then ventured to our room, the room was warm and spacious, very clean and pleasantly fragranced. We enjoyed our stay in the room. The breakfast was excellent and... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Hotellier12, Manager at Hilton Sandton, responded to this review

Dear Darren B, Your warm and heartfelt review of the Hilton Sandton is the true flection of our hotel and its team members. Thank you very much for staying with us but most importantly, for your review that was very much welcomed by our team. We look forward to welcoming you to our home again soon. Kind regards Gert Venter... More 

Cape Town, South Africa
1 review
5 of 5 stars Reviewed 2 weeks ago

Andrew from upstage at the Hilton hotel is a very dedicated person, it is not easy to find such people who loved their jobs like he does. my hat off for you Andrew, for making our conferences a succes and for raising the Hilton brand up.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Hotellier12, Manager at Hilton Sandton, responded to this review

Dear Mantombi M, Thank you for taking the time to write this review for future conference organisers coming to the Hilton Sandton, but most importantly, for recognising and spotlighting the passion and commitment of Andrew for ensuring that your function was a complete success, from beginning to end. He is indeed a very caring and dedicated team member who was... More 

Glasgow, United Kingdom
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at the Hilton Sandton on three separate occasions for a total of 27 nights from April to June 2015. The hotel is located in Johannesburg's primary business and shopping districts and is what you would expect for a large Hilton in a major city - well equipped with professional staff offering high service standards. It is a short... More 

Was this review helpful? Yes 1
Hotellier12, Manager at Hilton Sandton, responded to this review

Dear Michael D, Future travellers to the Hilton Sandton will find your review very comforting and welcoming. Thank you so much for your detailed review of our hotel. We are pleased to advise that all Hhonors members receive complimentary wi-fi and your comment on the condition of the hotel is taken into account while we plan and discuss future refurbishment.... More 

Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Gaurav helped maximize my limited time in Johannesburg by helping me craft an itinerary, picking drivers, and handling my luggage. He provided 5 star service. I found all of the other staff to be very professional and take great pride in their work. All other aspects of the hotel live up to the Hilton brand name. Would stay again.

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Hotellier12, Manager at Hilton Sandton, responded to this review

Dear Samijosh, We are so happy to have read that Gaurav at Concierge kept you efficiently on the move. It is a further compliment to hear that you found all the other staff professional and it is a major boost for their ego’s to be recognized like that. Thank you for taking the time to afford us such a compliment.... More 

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