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Hilton Sandton

5.0 of 5
138 Rivonia Road, Sandton 2196, South Africa
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Hilton Sandton
Ranked #16 of 43 hotels in Sandton
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256 reviews from our community

Traveler rating
    61
    96
    64
    20
    15
See reviews for
Families
19
 
Couples
44
 
Solo
27
 
Business
151
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Delhi, India
1 review
2 of 5 stars Reviewed May 20, 2013 NEW

Poor service quality, condescending service staff, hair in food (in-room) dining, room never done professionally, you will find used amenities in the bathroom, you may be offered a room which you didnt book in. However the bell desk, concierge, and some of the front desk staff are responsible and try to solve your problems if you have the time.

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Review collected in partnership with Hilton Hotels & Resorts

Springdale, United States
1 review
4 of 5 stars Reviewed May 19, 2013 NEW

Hotel service is excellent. Rooms can use some updating. Room had a cigarette smoke or musty smell. Having to request a password for internet access each day is very frustrating. But, food, beverages, executive lounge, lobby, and service makes up for this. I will stay there again.

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Review collected in partnership with Hilton Hotels & Resorts

Heidi K, Manager at Hilton Sandton, responded to this review
May 23, 2013

Dear Mr. Craig V., Thank you very much for choosing to stay at the Hilton Sandton and for sharing your valuable feedback with us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. Hilton has always taken pride in ensuring that our guests have the feeling of it being a home... More

Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed May 18, 2013 NEW

Always pleasant staying at a Hilton, a generally high level of service provided. Sandton have very helpful and friendly staff who we got to know over the ten days spent there. We were on the 3rd floor and the walls of the rooms are a bit thin and one could hear the goings-on of your neighbour speaking on the phone,... More

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Review collected in partnership with Hilton Hotels & Resorts

Heidi K, Manager at Hilton Sandton, responded to this review
May 23, 2013

Dear Mr/Ms WhiskeyDelta, Thank you very much for choosing to stay at the Hilton Sandton and for sharing your valuable feedback with us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. Hilton has always taken pride in ensuring that our guests have the feeling of it being a home away... More

Johannesburg, South Africa
1 review
5 of 5 stars Reviewed May 14, 2013

We had a lovely stay at the Hilton combined with a wine tasting of South Africa's top 100 wines. The friendliness of the staff is great and one can feel the upmarket quality of the hotel as you walk in but also that you are a welcome guest whoever you are.

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Review collected in partnership with Hilton Hotels & Resorts

London, United Kingdom
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
Reviews in 22 cities Reviews in 22 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed May 14, 2013

I stayed at the hotel when I was Gold member of Hilton Honors program and I was traveling alone on business Hotel is located in one of Johannesburg's satellite towns. It is conveniently located in relation to the airport (~15 minutes drive on weekends and ~30 on weekdays), that is unless you need to go to downtown Johannesburg which my... More

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Heidi K, Manager at Hilton Sandton, responded to this review
May 16, 2013

Dear Mr/Ms. AX9465, Thank you very much for choosing to stay at the Hilton Sandton and for sharing your valuable feedback with us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. Hilton has always taken pride in ensuring that our guests have the feeling of it being a home away... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed May 11, 2013 via mobile

Stayed here in May 2013 for a work trip and was pleasantly surprised by the high level of service here. It started with my check in which was assisted by Sanjay. He checked me in to my room very quickly, and also when I requested if I could stay on a high floor, he accommodated that request very quickly without... More

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Heidi K, Manager at Hilton Sandton, responded to this review
May 16, 2013

Dear Ms/Mr. Jsoon82, Thank you very much for choosing to stay at the Hilton Sandton and for sharing your valuable feedback with us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. Hilton has always taken pride in ensuring that our guests have the feeling of it being a home away... More

Pretoria, South Africa
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 11, 2013

I'm (and have been for years) a Hilton Honors Gold Member. I've been in Hilton holtes around the world. This Hilton is just not the experience you'd expect. I booked their top suite online, and when I got to check-in it wasn't available anymore. They gave me another suite (lower standards). Ok, it was a treat for my wife's birthday,... More

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Travelers are raving about these Sandton hotels

Rivonia Bed & Breakfast
5 of 5 stars
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cape town, South Africa
1 review
5 of 5 stars Reviewed May 10, 2013

Excellent location, all the points are accessible, close to the sandton shopping center, as well as to the gautrain station a easy,faster and cheaper way to go to the airport and pretoria. the night shift staff were very friendly,specially Mr Banda the night manager. coming back soon

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Review collected in partnership with Hilton Hotels & Resorts

Heidi K, Manager at Hilton Sandton, responded to this review
May 18, 2013

Dear Mr/Ms. Francis K, Thank you very much for choosing to stay at the Hilton Sandton and for sharing your valuable feedback with us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. Hilton has always taken pride in ensuring that our guests have the feeling of it being a home... More

London, United Kingdom
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed May 9, 2013

When I arrived in Joburg in first week of May, 2013. Stunning weather, the Hilton Sandton is in a nice quite spot. It has lovely garden, poolside area decent lobby and restaurant. However, the rooms i stayed in were not up to the mark. We were three friends using three rooms and all of us felt there was something or... More

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Heidi K, Manager at Hilton Sandton, responded to this review
May 13, 2013

Dear Mr/Ms. Vik2409, Thank you very much for choosing to stay at the Hilton Sandton and for sharing your valuable feedback with us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. Hilton has always taken pride in ensuring that our guests have the feeling of it being a home away... More

Cape Town, South Africa
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 9, 2013

Central hotel close to Gautrain and Sandton City as well as Melrose Arch. Great venues for shopping or dining. The hotel facilities are comfortable with a relaxing bar and large dining area. Good for business or holiday traveler. Downside is that it does not have free WiFi.

Was this review helpful? Yes 1

Review collected in partnership with Hilton Hotels & Resorts

Heidi K, Manager at Hilton Sandton, responded to this review
May 18, 2013

Dear Mr. Peter D, Thank you very much for choosing to stay at the Hilton Sandton and for sharing your valuable feedback with us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. Hilton has always taken pride in ensuring that our guests have the feeling of it being a home... More

Protea Hotel Balalaika Sandton
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Hotel Summarization (Beta)

What travelers say

  • Nelson Mandela Square(7)
  • Very good(5)
  • Room service(4)
  • Free shuttle(3)

Additional Information about Hilton Sandton

Address: 138 Rivonia Road, Sandton 2196, South Africa
Phone Number:
Region: South Africa > Gauteng > Greater Johannesburg > Sandton
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotels in Sandton
#13 Luxury Hotels in Sandton
Price Range: $$
Hotel Class:5 star (5*)
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Hilton EMEA, Expedia, Agoda, Tingo, Venere and HotelsClick so you can book your Hilton Sandton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Sandton Hotel
Hilton Sandton Hotel Sandton
Hilton International Sandton
Sandton Hilton International
Sandton Hilton
Hilton Sandton Greater Johannesburg

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Hilton Sandton
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