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Hilton Sandton

5.0 of 5 138 Rivonia Road, Sandton 2196, South Africa
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Hilton Sandton
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Hilton Sandton
Hilton Sandton
Hilton Sandton
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620 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Washington, United States
1 review
3 of 5 stars Reviewed 2 days ago NEW

The room was fine and very clean. View of the roof and neighboring building. The gym desperately needs refurbished. Old equipment. Dark. Ugly paint job. It's big, so with a bit of investment in the weights and weight equipment, it could be nice. Expensive Internet. Every lodge and modest hotel in SA offers it for free. Problems at check-in and... More 

Review collected in partnership with Hilton Hotels & Resorts

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Kuopio, Finland
Senior Contributor
32 reviews 32 reviews
24 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed 4 nights in end of Jan 2015. From airport a taxi did cost R 460. I suppose, Hilton would also arrange pickups, since they had a couple of Hilton-license-plated black E-Mercedeces on the front yard. Anyhow, return to airport with a private hire was R 450. For the distance, not bad. In my opinion Gautrain is not a viable... More 

Was this review helpful? Yes 1
Glattfelden
Senior Contributor
35 reviews 35 reviews
3 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

Within the last months i have been several times to the Hilton Sandton. The staff is friendly, but the reception staff is sometimes a bit slowly. The rooms are ok, but some bathrooms are run down...and the seats of the toilets could be renewed.

Was this review helpful? Yes 1
Heidi K, Manager at Hilton Sandton, responded to this review

Dear Mr & Ms Laworldwide Thank you for choosing to stay at the Hilton Sandton and for sharing your valuable feedback with us. Our main aim being guest satisfaction and quality delivery, we do take our guests and their well-being very seriously and always hope to meet and exceed our guests’ expectations. Mr & Ms LAworldwide, thank you for bringing... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed at the Hilton Sandton in late December 2014. There had been some negative reviews about the hotel but we had a great time there. The staff were fantastic, the rooms were beautiful with awesome bathrooms and the pool was excellent. The buffet breakfast was amazing. I really don't know why some people complained about the hotel as it... More 

Was this review helpful? Yes 1
Heidi K, Manager at Hilton Sandton, responded to this review

Dear Mr Patrick W I hope you are enjoying time with the family know that you back home. Thank you for choosing to stay at the Hilton Sandton and for sharing your valuable feedback with us. Hilton prides itself with guests like you having the feeling of being at home while away from home. Our main aim being guest satisfaction... More 

Brisbane, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Reception was very friendly and helpful. The rooms was spacious and well maintained.The foyer is big and there are ample space to meet people, have discussions with them or to do an interview without bothering the people around you.

Was this review helpful? Yes 1
Heidi K, Manager at Hilton Sandton, responded to this review

Dear Mr Hans W. I hope you are enjoying time with the family know that you back home. Thank you for choosing to stay at the Hilton Sandton and for sharing your valuable feedback with us. We are delighted to see that you thoroughly enjoyed your time with us and I would like to thank you once more for bringing... More 

Taipei, Taiwan
Top Contributor
61 reviews 61 reviews
31 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A couple of stays early last year but memorable stays. Got upgrade to suites on both stays and the rooms are nice, though no wired internet connection was a bit of an annoyance. The lounge was very average but the daily breakfast downstairs was great. Always told Joburg can be unsafe but Sandton is a great area and the staff... More 

Was this review helpful? Yes 1
Heidi K, Manager at Hilton Sandton, responded to this review

Dear Mr Shichiroku, Thank you for choosing to stay at the Hilton Sandton and for sharing your valuable feedback with us. Hilton prides itself with guests like you having the feeling of being at home while away from home. Our main aim being guest satisfaction and quality delivery, we do take our guests and their wellbeing very seriously and always... More 

London
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Right, the entrance is of a 5 star hotel. No mistakes there. However, service is not that good. We arrived at 12am and staff made us wait 20 minutes to check in because of "problems". Sorry, not acceptable for a 5 star hotel. Breakfast looked very posh, but not too many options available and food was just ok. Room was... More 

Was this review helpful? Yes 1
Heidi K, Manager at Hilton Sandton, responded to this review

Dear Mr Andreas P First of all I would like to thank you for bringing to our attention experience you had during your recent stay with us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. Hence we do take our guests and their wellbeing very seriously and always hope to... More 

Boerne, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This Hilton property is located in Sandton, which is a very nice section of Johannesburg. I've stayed there many times and the staff has always been very pleasant and attentive. The rooms are comfortable as you would expect from a Hilton and the facilities match the level of the property with a nice pool and decent fitness area.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Heidi K, Manager at Hilton Sandton, responded to this review

Dear Mr Richard V,; We would like to thank you for choosing to stay at the Hilton Sandton and for sharing your valuable feedback with us. Hilton prides itself with guests like you having the feeling of being at home while away from home. Our main aim being guest satisfaction and quality delivery, we do take our guests and their... More 

London, United Kingdom
Contributor
19 reviews 19 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I honestly don't see what all the complaints are about. The staff were very helpful, I was given a change of room when requested, the water is piping hot, the TV channels varied enough (with plenty of movie channels for a movie buff like me), the beds comfortable - I had a good night's sleep. I was given an extension... More 

Was this review helpful? Yes 1
Heidi K, Manager at Hilton Sandton, responded to this review

Dear Mr & Ms CSB211262 Thank you for choosing to stay at the Hilton Sandton and for sharing your valuable feedback with us. We greatly appreciate any comments made by you, and this time with regards to the amazing stay you had with us in particular. Hilton prides itself with guests like you having the feeling of being at home... More 

Cape Town Central, South Africa
Contributor
18 reviews 18 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Arrival at reception: Received with a smile & efficiency. My prebooked room was allocated promptly & my wife & I were whisked to our room, which was clean & very spacious.the usual fittings & amenities were all there.However there was a persistent noise emanating from the bathroom area, which was attended to, & we were promptly moved to a different... More 

Was this review helpful? Yes 1
Heidi K, Manager at Hilton Sandton, responded to this review

Dear Mr and Mrs Fareed 21, We would like to thank you for choosing to stay at the Hilton Sandton and for sharing your valuable feedback with us. Hilton prides itself with guests like you having the feeling of being at home while away from home. Our main aim being guest satisfaction and quality delivery, we do take our guests... More 

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Additional Information about Hilton Sandton

Address: 138 Rivonia Road, Sandton 2196, South Africa
Phone Number:
Location: South Africa > Gauteng > Greater Johannesburg > Sandton
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Sandton 5*
Number of rooms: 329
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton EMEA, Booking.com, Priceline, Hotels.com, Agoda, Despegar.com, HotelTravel.com, Odigeo, TripOnline SA, Tingo and South African Hotels so you can book your Hilton Sandton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Sandton Hotel Sandton
Hilton International Sandton
Sandton Hilton International
Hilton Sandton Greater Johannesburg
Hotel Style:
#20 Luxury Hotel in Sandton

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