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Hilton Sandton

5.0 of 5 138 Rivonia Road, Sandton 2196, South Africa
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Hilton Sandton
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Hilton Sandton
Hilton Sandton
Hilton Sandton
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639 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Asturias
Contributor
18 reviews 18 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars NEW

I came on business together with some other colleagues. The first nasty surprise was to find out that even though we had paid for early arrival the quantity corresponding to almost one whole day...we had no rooms available!. It was around 12:30 and they should have left our rooms unocuppaid. So after more tan 24 hours travelling (we were reaaaally... More 

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Luxmi M, Manager at Hilton Sandton, responded to this review

Dear LaFlame Thank you for choosing to stay at the Hilton Sandton and for sharing your valuable feedback on Tripadvisor. Please allow me to apologise. We are professional hoteliers and it is most definitely not the experience we want to leave anyone with. Without going into details, you mention a number of service related issues. I have to apologise that... More 

CAPE TOWN, South Africa
1 review
2 of 5 stars Reviewed 4 days ago NEW

overall score 1/10..... poor service at reception, expensive yet poor restaurant food,room was not ready for check-in at 5pm....only managed to check-in at 6pm....no apology....everyone blamed the other....poor room furnishings.....ugly experience overall.

Review collected in partnership with Hilton Hotels & Resorts

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Salamis, Greece
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

I stayed for two nights at the hilton sandton after a safari and was very pleased to find a luxury retreat in a very nice neighborhood.Everything was very organised and the staff was really helpful at all times.I would also like to mention that I was granted a late check out which was most welcome given the fact that I... More 

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Luxmi M, Manager at Hilton Sandton, responded to this review

Dear Konstantinos D Thank you for choosing to stay at the Hilton Sandton and for sharing your valuable feedback on Tripadvisor. We try to strive and maintain the high standards of timely and quality service delivery that Hilton Sandton is renowned for, and we are delighted that we have been of some success in achieving this during your stay. We... More 

Cape Town, South Africa
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Probably friendliest and most efficient staff I have experienced in SA. Nothing was too much effort. Extra effort was made wherever possible. Ricky provided awesome service. I would use the hotel in future.

Review collected in partnership with Hilton Hotels & Resorts

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Warsaw, Poland
Senior Contributor
38 reviews 38 reviews
33 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This hotel is really superb - great common areas, decent rooms, nice executive lounge. The problem is only service - especially in the executive lounge. 2 guys that were there during our stay were disappearing for even 45 min, while normally there is always someone in lounge, cleaning, collecting empty glasses etc. Hotel is located close to Mandela Square in... More 

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London, United Kingdom
Top Contributor
63 reviews 63 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for 2 nights. Dominic- their Lobby Manager- checked me in early @ 11 AM (much before the scheduled 3 PM check-in) and gave me a room with access to Executive Lounge. It was really good to catch some sleep after 11 hours of flight from London. The spread of drinks and snacks in the executive lounge is okay... More 

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newcastle, South Africa
1 review
4 of 5 stars Reviewed 1 week ago

good stay junior suite excellent for family of 4 would help if more vegetarian options are made available on breakfast menu would also be nice if parking for hotel guests was free considering it was a busy weekend more staff was needed for breakfast service as service was slow

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Luxmi M, Manager at Hilton Sandton, responded to this review

Dear Ritesh N Thank you for taking the time from your busy schedule to fill and submit the online survey and providing our team your breakfast experience. We are sorry to read that you found our vegetarian option for breakfast compared to your stay at the Hilton Glasgow not as high in variety. I can reassure you that our executive... More 

Dhaka, Bangladesh
1 review
4 of 5 stars Reviewed 1 week ago

I stayed at Hilton Sandton during a business trip. As this was a business trip, having internet connectivity was a very important aspect. Sadly, it was greatly lacking during my stay, and even though the staff tried their best to solve the problem, it remained a problem for the duration of my stay (I had to resort to stay connected... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Luxmi M, Manager at Hilton Sandton, responded to this review

Dear Nihan K, Thank you for taking the time to write a review for future travellers on the tripadvisor.com community. We are happy to hear that you had a great stay but are sad to read that you did not find our internet quality of high standard. We can re-assure you that our highly qualified, experienced IT team is currently... More 

Wolfratshausen
Top Contributor
107 reviews 107 reviews
48 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed twice, for one night each, within a 4 day period. The first night we were upgraded to a really lovely suite; the second night, we were in a deluxe king. The suite was great! The deluxe king was also good (but not a suite!). So, the rooms were nice; service was very good; facilities – gym and pool, very... More 

Was this review helpful? Yes
Luxmi M, Manager at Hilton Sandton, responded to this review

Dear Mr & Ms Faith N., We would like to thank you for choosing to stay at the Hilton Sandton and for sharing your valuable feedback with us. Hilton prides itself with guests like you having the feeling of being at home while away from home. Our main aim being guest satisfaction and quality delivery, we do take our guests... More 

Johannesburg
1 review
4 of 5 stars Reviewed 2 weeks ago

The stuff was very friendly and very good food .Keep the wifi working as we had to without network at some points. Maybe a brighter uniform for the stuff members would be good idea to look into.working fridges would be a ideal as it was very hot when i was there.

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
Luxmi M, Manager at Hilton Sandton, responded to this review

Dear Seneni Murau Thank you for taking the time from your busy schedule to write a review for future travellers. We are delighted to read that you found our team to be “friendly” and the food “very good”. We have a wonderful and caring team that are our biggest asset who only have your best interest at heart. Thank you... More 

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Additional Information about Hilton Sandton

Address: 138 Rivonia Road, Sandton 2196, South Africa
Phone Number:
Location: South Africa > Gauteng > Greater Johannesburg > Sandton
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Sandton 5*
Number of rooms: 329
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Expedia, Booking.com, Priceline, Hotels.com, Despegar.com, HotelTravel.com, Agoda, TripOnline SA, Odigeo, Hotel.de, Tingo and South African Hotels so you can book your Hilton Sandton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Sandton Hotel Sandton
Hilton International Sandton
Sandton Hilton International
Hilton Sandton Greater Johannesburg
Hotel Style:
#21 Luxury Hotel in Sandton

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