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All 17 Sandton accommodations

20 West Executive Apartments & Hotel

5.0 of 5 Condominium   |   20 West Road South | Morningside, Sandton 2146, South Africa
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20 West Executive Apartments & Hotel
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70%
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 4 weeks ago
GrantH490 Cape Town Central, South Africa
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58 people have reviewed this hotel

Traveler rating
    20
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    7
    7
    4
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10
9
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21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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English first
Cape Town Central, South Africa
Senior Contributor
45 reviews 45 reviews
17 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

As my readers would know by now I love this place. It is not perfect but they do know my name and they treat me well, in general. My only negative comment is that I arrived back at my hotel at 10.10pm. The restaurant and bar was still open but the kitchen had closed at 10pm. The chef turned down... More

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Marc W, General Manager at 20 West Executive Apartments & Hotel, responded to this review

Thank you very much for your feedback and on-going patronage. You request for a meal at 22h10 was not unreasonable at all and this has been discussed with the restaurant supervisors and senior chefs. I look forward to welcoming you back to 20 West soon. More

Secunda, South Africa
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 28, 2014

Great apartments. The apartments are very clean and comfortable. The service at the restaurant was excellent. The kids loved the apartments especially since they had their own TV in the bedroom and plently of space to run around. We will definetely be back.

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Marc W, General Manager at 20 West Executive Apartments & Hotel, responded to this review

Thank you vey much for this excellent feed which will be passed onto our staff. I hope that we are able to welcome you and your family back to 20 West in the not too distant future. More

Harare, Zimbabwe
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 23, 2014 via mobile

Excellent location and lovely apartments. We arrived early evening. The receptionist was not v friendly and even a few days later when we needed to pick up our phone from reception a few days later he was totally unhelpful. We did have a pair of headphones stollen by the cleaners from the apartment when I forgot to lock them away.... More

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Marc W, General Manager at 20 West Executive Apartments & Hotel, responded to this review

Thank you very much for this constructive feedback. I will investigate these comments with our front desk and housekeeping manager immediately. In the meantime, please accept my sincere apologies for the poor service that you received from our staff. I will make contact with you again with regards to this matter. More

Beirut, Lebanon
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 12, 2014

Poor ventilation; u can smell food in the corridors Poor sound proofing u can hear all the neighbors, tv next door, washing machine Windows of rooms and bathroom towards corridors Rooms poorly maintained; woke up to a silverfish insect in the bathroom I'm shocked to see people giving great reviews to this hotel.

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Marc W, General Manager at 20 West Executive Apartments & Hotel, responded to this review

Thank you very much for your constructive feedback. I have been unable to identify the room number in which you stayed as I would like our maintenance team to check the soundproofing of the particular room. Perhaps you could let me know by emailing me on astrid@20west .co.za? Kind regards. More

Johannesburg, South Africa
Senior Contributor
25 reviews 25 reviews
24 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed January 13, 2014

We have been staying here for the last 2 weeks, and will probably stay another ten days as we wait to move into our house. We have the 2 bedroom suite and I can say it is the most comfortable furnished rental I have stayed in. The service is excellent and the kitchen is well equipped. We have eaten at... More

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MarcWachsberger, General Manager at 20 West Executive Apartments & Hotel, responded to this review

Thank you very much for this excellent feedback. I will pass you compliments onto our staff. I hope you enjoy the rest of your stay at 20 West. Kind regards. More

Chennai (Madras), India
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 27, 2013

Been to 20 west on 3 different occasions right through 2013. Great location real close to heart of Sandton and nice rooms. The 2 room apartment with the big kitchen is a real good one but I stayed in the much smaller 1 room studio which does not have a kitchen and took the breakfast package Pretty decent breakfast spread... More

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MarcWachsberger, General Manager at 20 West Executive Apartments & Hotel, responded to this review

Thank you very much for the very positive feedback and for your on-going patronage. I wish you a great year ahead and look forward to welcoming you back to 20 West in 2014. More

Brooklyn, New York
2 reviews
4 of 5 stars Reviewed December 27, 2013

During my recent and first visit to Johannesburg, South African I had the pleasure of staying at 20 West Executive Suite. Due to a change in plans, I had to book the reservation at the last minute and was quite pleased to get a decent rate. The hotel is centrally located in the Morningside section of Sandton, a suburb area... More

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MarcWachsberger, General Manager at 20 West Executive Apartments & Hotel, responded to this review

Thank you very much for taking the time to share this excellent feedback. I wish you a wonderful new year and hope that we will have the opportunity to welcome you back to 20 West in the not too distant future. More

Cape Town Central, South Africa
Senior Contributor
45 reviews 45 reviews
17 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 12, 2013 via mobile

I really appreciate it when a hotel recognizes my regular visits. This usually means that you can get a room at the last minute at a good rate. So happy well done guys. Cleaning team needs to check for finer details with dust on the base of the bed, etc. also the hotel transport was a problem today. Hope to... More

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MarcWachsberger, General Manager at 20 West Executive Apartments & Hotel, responded to this review

Thank you for your feedback. In warm appreciation of our on-going association during the past year, we extend our very best wishes for a happy holiday season. Kind regards. More

uk
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 24, 2013

Stayed here for 5 weeks and it was very comfortable and a home from home which I was after. I will start with the bad points first. The place is a mixed residential and hotel it can be quite impersonal experience. If you want to go out and about locally you will need a car, there is no where near... More

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MarcWachsberger, General Manager at 20 West Executive Apartments & Hotel, responded to this review

Thank you very much for your positive and constructive feedback. I hope that we can welcome you back to 20 West in the not too distant future and I wish you and your family a magical and delightful festive season. Kind regards. More

Dubai, United Arab Emirates
Senior Contributor
35 reviews 35 reviews
30 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed October 30, 2013

I stayed in this aprtment hotel for 2 weeks and I recommend it for long stays. The apartments are big and nicely decorated. The hotel has a nice pool and gym with top notch equipment. The room service works well as well as remaining service. The only disavantages is that it feels very impersonal, it is a huge block of... More

Was this review helpful? Yes
MarcWachsberger, General Manager at 20 West Executive Apartments & Hotel, responded to this review

Thank you very much for your feedback. I hope we can welcome you back to 20 West soon. Kind regards. More

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Additional Information about 20 West Executive Apartments & Hotel

Also Known As:
20 West Executive Apartments Hotel
20 West Executive Apartments Hotel Sandton
20 West Executive Apartments And Hotel
20 West Executive Apartments & Hotel Sandton, Greater Johannesburg
Address: 20 West Road South | Morningside, Sandton 2146, South Africa
Location: South Africa > Gauteng > Greater Johannesburg > Sandton
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 17 Specialty lodging in Sandton
Price Range (Based on Average Rates): $
Hotel Class:5 star — 20 West Executive Apartments & Hotel 5*
Official Description (provided by the hotel):
20West is the Flagship of the EAH group. Nestled in the heart of Sandton, 20 West offers luxury accommodation at an affordable rate. The establishment offers beautifully furnished 2 Bedroom Apartments, 1 Bedroom Apartments, Standard Hotel Rooms and 3 Bedroom Penthouse Apartments. The establishment also have state of the art conference facilities and a beautiful restaurant including room service. The apartments are spaciously designed with an open plan kitchen dining area and lounge with a highly sophisticated and modern appearance. The kitchen is fully equipped with state of the art appliances. All bedrooms have bathrooms en suite. They also come equipped with a laptop safe, and ipod docking stations. All apartments have air conditioning. Complimentary laundry and parking. ... more   less 
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