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Holiday Inn Sandton - Rivonia Road

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123 Rivonia Road, Sandton 2196, South Africa
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Holiday Inn Sandton - Rivonia Road
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Holiday Inn Sandton - Rivonia Road
Holiday Inn Sandton - Rivonia Road
Holiday Inn Sandton - Rivonia Road
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425 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (95)
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Europe
Level Contributor
40 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Stayed here back in March and it was fine. Not so good this time. Firstly had to wait a long time for a room to be made ready. No reference made to Rewards Club membership at checkin. Secondly breakfast was really unimpressive - I don't think I made use of this facility last time around. Very slow to get a... More 

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GRHIS, General Manager at Holiday Inn Sandton - Rivonia Road, responded to this review

Dear DJbenedict, Thank you for providing us with the feedback on your most recent stay with us, this is truly appreciated. I am truly disappointed to hear that you stay this time around was not as good as the one in March , please accept my sincere apology for that. We value your comments regarding breakfast and the Skye bar... More 

Shelly Beach, Australia
Level Contributor
107 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived at this hotel after our arrival from Nairobi. All our luggage had been misplaced and the hotel staff were extremely helpful in providing essentials. The room was big, well presented and clean. It was a very good stop over as it was quiet and relatively handy to the main road and airport. The staff continually rang the airport... More 

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Amiens, France
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I arrived early after an 18 hour overnight flight and was allowed to check in at 7.00 am and taken to my room without any additional charge. This was very welcome after such a long journey to get to South Africa. There was also an error in the accommodation booking details provided to the hotel by my travel tour company... More 

Was this review helpful? Yes 1
New Delhi
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It's a very average property bit located in the heart of Sandton. The rooms are creepy and the view is awful. I would suggest other options in the locality. I stayed for 4 nights and the only good part was breakfast. Nothing great.

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GRHIS, General Manager at Holiday Inn Sandton - Rivonia Road, responded to this review

Dear Vipulj81, Thank you for providing us with the feedback on your most recent stay with us, this is truly appreciated. I am disappointed to see that your stay with us did not meet your expectations, please accept my sincere apology for any inconvenience you may have experienced during your stay with us. Being located in the heart of Sandton... More 

Athens, Attiki, Greece
Level Contributor
67 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have to say that I don't like hotels of this chain however this one was an exception. The lobby was beautiful, the rooms were big and clean, the service at the restaurant was excellent, the food as well.it is very close to Nelson Mandela square as well, 10' walk.

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GRHIS, Front Office Manager at Holiday Inn Sandton - Rivonia Road, responded to this review

Dear RianaM, Greetings from the heart of Sandton! I am thrilled to read that you had a memorable stay with us. I am glad that you found our rooms spacious and comfortable. The new menu in our Lettice & Lime is standing out from numerous guest, I will surely pass on he compliments to our Executive Chef. We welcome the... More 

Western Australia, Australia
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I recently stayed here before and after a tour and found the hotel very comfortable and secure. The staff were helpful and friendly and restaurant meals good. My room on the 8th floor was less "tired" than the one on the 2nd floor and the drains were sweeter, otherwise all was good. The VIP lounge was welcome when awaiting a... More 

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HotelStaff2015, Front Office Manager at Holiday Inn Sandton - Rivonia Road, responded to this review

Dear JanW, Thank you for taking the time out to review our hotel on Tripadvisor. Our staff takes pride in providing impeccable service to our guests. I am happy to see that you enjoyed the dinning experience in our Lattice & Lime Restaurant. Our Executive Lounge is quite ideal most especially when you just need a space to relax. We... More 

Maseru, Lesotho
1 review
5 of 5 stars Reviewed 4 weeks ago

I have had a very great stay in holiday Inn, the greatest stay I have ever had in Sandton, the location is perfect next to Mandela square, most of all, people who serve visitors in general are so organised and upto speed, above all, one gentlemen there by the name of Philane made my stay very great. keep it up.

Was this review helpful? Yes
HotelStaff2015, Front Office Manager at Holiday Inn Sandton - Rivonia Road, responded to this review

Dear Nicolas_Lebelo, Thank you for taking the time to write a review of The Holiday Inn Sandton on Tripsadvisor. I am delighted to hear that you had a splendid stay with us. It is refreshing to read such positive feedback! Our ultimate goal is to make each guest feel at home in a professional way. We strive to make each... More 

Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 5 weeks ago

Very comfortable room, clean, great desk for working, lovely shower and even a view! Hotel has a great bar on the top floor which is desperately in need of some decent craft beer but has a great view of the city and a good place for a sundowner. Staff are our helpful and polite but if you book, make sure... More 

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HotelStaff2015, Front Office Manager at Holiday Inn Sandton - Rivonia Road, responded to this review

Dear CharlesB, Thank you so much for taking the time to write a review of The Holiday Inn Sandton. I am very happy to read that you enjoyed the room you were allocated and that you found the work station very comfortable. I have noted and shared your thoughts regarding the craft beer machine with our Food & Beverage Outlets... More 

Sydney, Australia
Level Contributor
6 reviews
3 of 5 stars Reviewed July 27, 2015

Stayed for a few days before the beginning of a tour I was doing and stayed one night after the tour. Very friendly staff, eager to please and very helpful. Food was okay, though I often got more than I could eat and ended up having to throw half of it out at times. Wish I knew about the tours... More 

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GRHIS, Front Office Manager at Holiday Inn Sandton - Rivonia Road, responded to this review

Dear JordanV, Thank you so much for writing a review of The Holiday Inn Sandton on Tripadvisor. We truly value your feedback and it is through feedback like yours which enables us to ensure we do not become complacent but to ensure we remain focused on maintaining our service levels in order to exceed your expectations. And yes, hopefully next... More 

Mumbai (Bombay), India
Level Contributor
39 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed July 25, 2015

I visited this hotel in October 2012. It is located in the most upmarket neighbourhood in Johannesburg. The hotel is very ordinary business hotel. Staff is good, food is good too. It is ok for a business stay but not recommended for a family holiday.

Was this review helpful? Yes
GRHIS, Front Office Manager at Holiday Inn Sandton - Rivonia Road, responded to this review

Dear Valued Guest,Thank you so much for your review of our hotel. I am glad to read that the Hotel Staff were courteous and that you found our food good as well. We at the Holiday Inn, we strive to put our guests at ease by providing a welcoming and familiar experience in a refreshingly new way. We are a... More 

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