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All 47 Sandton hotels

Holiday Inn Express Sandton-Woodmead

3.0 of 5 Hotel   |   Woodmead Guest Lodge | 84 Edison Crescent, Sandton 2157, South Africa
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Ranked #33 of 47 Hotels in Sandton
A recent review
3 of 5 stars reviewed 3 weeks ago
Frenchfrog39 Vevey, Switzerland
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68 reviews from our community

Traveler rating
    6
    15
    29
    9
    9
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6
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40
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
2 of 5 stars Reviewed 2 weeks ago

Rooms were very nice and neat, however requested milk from the front desk and restaurant on site and was told we could not get but had to pay for milk for our tea! The restaurant on site is absolutely shocking, average food, overpriced and worst service i have ever experienced!

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HIEX_11, General Manager at Holiday Inn Express Sandton-Woodmead, responded to this review

Good Day Taniqua B Thank you for taking the time to respond on Trip Advisor after your recent stay at Holiday Inn Express Woodemad. We are glad to hear that you enjoyed the room cleanliness. Please accept my sincere apology for the room not being furnished with milk as that is standard for all rooms. We are most certainly addressing... More 

Vevey, Switzerland
Top Contributor
75 reviews 75 reviews
31 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hard to give a 5 star to a Holiday Inn Express, I actually nearly gave 4 because the staff was very friendly. The hotel is located in middle of a protected business district, so it makes it handy for business travelers, I wouldn't go there if I was on vacation. The rooms was clean, although a stain from an old... More 

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HIEX_11, General Manager at Holiday Inn Express Sandton-Woodmead, responded to this review

Dear Frenchfrog39 Thank you for taking the time to complete a comment on Trip Advisor with regards to your recent stay at Holiday Inn Express Woodmead. Please accept my sincere apologies for the visible water damage on the room ceiling. This has been addressed and action has been taken to rectify the problem areas. We were delighted to receive your... More 

Stellenbosch, South Africa
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 4, 2014

This is such a great overnight hotel if you are on business. The rooms are very well appointed for a business traveler and are a good size. The staff are so friendly and welcoming and the best is the breakfast. Great choice for breakfast and the breakfast room is nice and light with a view. One other point is that... More 

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HIEX_11, General Manager at Holiday Inn Express Sandton-Woodmead, responded to this review

Dear Simon WB Thank you for your words of appreciation on Trip Advisor with regards to your recent stay at Holiday Inn Express Woodmead. It is always a pleasure to receive positive feedback We strive to provide a superior service experience for every customer; therefore your feedback on hotel’s convenient location, room size and breakfast is well received. Your comments... More 

Buenos Aires, Argentina
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 28, 2014

We spent one night before leaving SA. It was a good experience overall. It is very well located and the rooms are pretty big. The only thing is that they don't have a minibar. The breakfast was also very good. I would come back.

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HIEX_11, General Manager at Holiday Inn Express Sandton-Woodmead, responded to this review

Dear VerolauBren, Thank you for the positive review on Trip Advisor with regards to your recent stay at Holiday Inn Express Woodmead. We were delighted to receive your commendations about the fantastic breakfast, Spacious room and convenient hotel location. It is our hope that you will give us the opportunity to better serve you in the near future. Yours Sincerely... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 21, 2014 via mobile

Your loss is their win, I checked out yesterday on my way to the airport I realized that I left my two valuable items inside the room. The lady who's at the reception took more than an hour to give me feedback, I had to call her several times in order for her to to treat as a matter of... More 

Was this review helpful? Yes 1
HIEX_11, General Manager at Holiday Inn Express Sandton-Woodmead, responded to this review

Dear Jirck I refer to your recently completed comment on Trip Advisor. On behalf of the management and staff at Holiday Inn Express Woodmead, I would like to apologies most sincerely for your unacceptable service experience. We are extremely saddened by your feedback and overall experience. The perception of the reception staff is very concerning to us. Your comments have... More 

Dehiwala, null, Sri Lanka
Contributor
14 reviews 14 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 11, 2014

The hotel was average compared to the hotels we stayed in Durban ( city lodge) and Garden Court hotel in Cape Town. However the location was good as it was close to shopping centers. Rooms were somewhat small comparatively. Wifi was very slow.

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IHGCare, Guest Relations Manager at Holiday Inn Express Sandton-Woodmead, responded to this review

Dear Jayantha P, Thank you for your stay and leaving us a review. We take all feedback from our guests seriously. It helps us gauge what we are doing right and what we need to improve on. We are glad to hear you liked our location. It is regrettable we were not able to meet your expectations on some aspects... More 

Cape Town, South Africa
1 review
3 of 5 stars Reviewed September 2, 2014

Chose hotel as it was 5 minutes' drive away from where I had to attend training, so it was convenient in that sense. Room was clean but otherwise unremarkable, as was the (included) breakfast. Internet speed was about the same as most other public areas in South Africa: poor. Slightly better than dial-up during peak times, bursty but usable otherwise.... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Sandton-Woodmead, responded to this review

Dear JannieH053, Thank you for your recent stay with us. We are pleased to read that our location was convenient for the purpose of your travel, and that our on-site restaurant was to your liking. On the other hand, we are sorry the room condition and amenities were a letdown. We strive to be the best in our industry, therefore... More 

Piet Retief
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 28, 2014

stayed at this hotel during a "working weekend" in Johannesburg. I was met with friendly smiles and Exceptionally Friendly Hotel Staff.staff at reception were friendly and helpful at all times,Rooms are small but very neat and clean.if guests can get free unlimited wifi it will be a blast

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HIEX_11, General Manager at Holiday Inn Express Sandton-Woodmead, responded to this review

Dear Mr Retief Thank you so much for taking the time to review our hotel on Tripadvisor We very much appreciate your comments regarding your stay at the Holiday inn express Woodmead. It is always a pleasure to receive positive feedback. We appreciate the acknowledgement of the hotel staff and rooms. We do offer free 100MB and as an IHG... More 

Cape Town, South Africa
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 22, 2014 via mobile

Rooms are small but very neat and clean. Staff are friendly and helpful. Very basic hotel- no gym and restaurant only opens after 18:00. If you looking to stay for a quick business trip this can work!

Was this review helpful? Yes 1
HIEX_11, General Manager at Holiday Inn Express Sandton-Woodmead, responded to this review

Dear Marli O Thank you so much for taking the time to review our hotel on Tripadvisor. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. We are delighted that you found our STAFF friendly, rooms neat and clean. However, we’re sorry we fell below your expectation regarding... More 

Almere, The Netherlands
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 19, 2014

The good: staff at reception were friendly and helpful at all times, but clearly the problems they faced were neither of their own making nor always within their power to solve, at least not immediately. They did, however, try their level best to solve issues, even if it did not work out, and for that they deserve a big compliment... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Sandton-Woodmead, responded to this review

Dear ChrisAlmere, Thank you for taking the time to provide feedback on your stay. It is unfortunate the restaurant service prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the... More 

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Additional Information about Holiday Inn Express Sandton-Woodmead

Address: Woodmead Guest Lodge | 84 Edison Crescent, Sandton 2157, South Africa
Phone Number:
Location: South Africa > Gauteng > Greater Johannesburg > Sandton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Sandton-Woodmead 3*
Number of rooms: 9
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Also Known As:
Holiday Inn Express Sandton-Woodmead Hotel Sandton
Sandton Holiday Inn
Holiday Inn Express Sandton-Woodmead Greater Johannesburg

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