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All 66 Pretoria hotels

Courtyard Hotel Arcadia

4.0 of 5 Hotel   |   Corner Park & Hill Streets | Arcadia, Pretoria 0007, South Africa
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Ranked #8 of 66 Hotels in Pretoria
A recent review
5 of 5 stars reviewed 1 week ago
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42 reviews from our community

Traveler rating
    16
    22
    4
    0
    0
See reviews for
4
9
4
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
2 reviews
5 of 5 stars Reviewed 1 week ago

Stayed at Courtyard Hotel Arcadia in July 2013! Just across the street from Loftus Versfeld the rugby stadium. Very close to shopping malls, safe parking and great suites. The reception staff might give a bad impression, but don't let this put you off, this is a very good hotel to stay in Pretoria. Highly recommended.

Was this review helpful? Yes
Angus M, Public Relations Manager at Courtyard Hotel Arcadia, responded to this review

Thank you for the constructive review. We're sorry to hear that your interactions with the reception staff were not friendly - we will look into this matter. We are however happy that you enjoyed the rest of your stay with us. We look forward to having you stay with us again soon. More

Pretoria, South Africa
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at the Courtyard Arcadia for one night, and how I wish we could have stayed longer! I immediately felt welcome and comfortable thanks to the friendly and efficient Ayanda at reception. The hotel (a renovated manor house) is beautiful with wooden floors and high ceilings in the main building and a lot of history in... More

Was this review helpful? Yes
Angus M, Public Relations Manager at Courtyard Hotel Arcadia, responded to this review

Thank you for the fantastic review. We're thrilled that you wanted to stay with us for longer - making guests feel at home is what we're all about. We're also pleased you enjoyed the setting of the hotel and the decor! It's also great that you enjoyed the attention to detail and complimentary drinks as well as the breakfast. We're... More

Durban
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

If you reading this review, and looking at staying in Pretoria look no further. What a wonderful hotel. Perfectly situated and the moment you arrive you feel welcomed and pampered by the little touches. The Suites are comfortable and peaceful, overlooking fragrant filled gardens. Staff paid special attention to details to make sure we had only the best stay. Thank... More

Was this review helpful? Yes
Angus M, Public Relations Manager at Courtyard Hotel Arcadia, responded to this review

Thank you for the wonderful review. We're glad you that you enjoyed your stay with us and enjoyed our attention to detail. We're also pleased to hear that you found the room comfortable and well equipped. We look forward to seeing you again soon. More

usakos
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My husband and I stayed at this hotel for one night only but paid for 2 nights. We asked the staff at the reception whether we may cancel the second night's booking seeing that friends invited us to stay with them. They said it was no problem. But they then deducted 2 nights stay. When we queried the amount deducted... More

Was this review helpful? Yes 1
Angus M, Public Relations Manager at Courtyard Hotel Arcadia, responded to this review

Please accept our apologies for the slow repayment to your credit card. This is a banking matter beyond our control as the refund is authorised by us, but then processed by the bank. Thank you for your kind comments about our hotel – we will certainly look into the shower situation. We hope to welcome you again as a guest... More

Pietermaritzburg, South Africa
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 10, 2014

The first impression of the hotel, with its Reception housed in a Victorian house ( a listed building) made me feel welcome and comfortable. The house has been lovingly restored with attention to detail in furnishings and artwork. The breakfast room carries through the same ambience. The lounge, where tea and coffee and complimentary drinks and snacks are served is... More

Was this review helpful? Yes
Angus M, Public Relations Manager at Courtyard Hotel Arcadia, responded to this review

Thank you for the awesome review. We're happy to find that you enjoyed the styling of the hotel and that you felt welcome, further we're glad that you enjoyed friendly and attentive service from our staff. Finally we're pleased you found the rooms comfortable and well equipped. We hope to have you stay with us again soon! More

Singapore, Singapore
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 24, 2014

Rooms were reasonably clean, spacious and warm in the winter. We asked for packed breakfast at an earlier time due to our safari tour and was surprised at the amount of food they packed for us. Even gave us chips for the journey. Laundry returned on the same day when many other hotels we stayed at did nt even offer... More

Was this review helpful? Yes
Angus M, Public Relations Manager at Courtyard Hotel Arcadia, responded to this review

We thank you for the fantastic review. We're happy that you enjoyed the packed lunch, and that you utilized our laundry services. Thanks for the recommendation and we look forward to seeing you again. More

Mareeba, Australia
Contributor
17 reviews 17 reviews
12 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 22, 2014

This hotel is built upon a gracious old Arts and Crafts style mansion featuring beautiful timber panelling, lead lighting , beaten copper and timber overmantels over real fireplaces. the staff are friendly and efficient without a hint of officiousness. There is a welcoming couch in front of the hall fireplace where one can have a welcome sherry, a peaceful sitting... More

Was this review helpful? Yes
Angus M, Public Relations Manager at Courtyard Hotel Arcadia, responded to this review

Wow, we thank you for the fantastic review. We're pleased you enjoyed the setting and that you enjoyed the special treatment from our staff, as well as the standard of the rooms and our breakfast service. With regards to your issue with the shower screen - we will look into it, as we do with these matters. Once again, thank... More

Portsmouth, United Kingdom
Contributor
13 reviews 13 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 7, 2014

The hotel is situated in arcadia and just down the road from Hatfield plaza which is convenient. The rooms are spacious and clean and are well equipped for your needs with a nice kitchen and bathroom. The hotel has a swimming pool which is a bit dirty and cold but apart from that it has washing machines and tumble dryers... More

Was this review helpful? Yes
Angus M, Public Relations Manager at Courtyard Hotel Arcadia, responded to this review

We thank you for the great review. We're glad you enjoyed the standard of our rooms. With regard to the swimming pool issue, we will definitely look into this as we do with these matters. We hope to see you again. More

Tzaneen, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 19, 2014

My partner and I recently stayed overnight at this hotel, and I was very, very happy indeed. The room and bathroom were spotlessly clean. We had a small kitchenette which served our needs perfectly. The reception and dining area is really cosy and the wooden floors add a touch of old world charm. The location was perfect for us as... More

Was this review helpful? Yes 2
Angus M, Public Relations Manager at Courtyard Hotel Arcadia, responded to this review

We thank you for the glowing review. We're happy that you had such a positive experience. We hope to see you again soon! More

cape town
Contributor
11 reviews 11 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 15, 2014

The rooms are very spacious and comfortable, the location is convenient and safe, the breakfast is good. The staff are excellent - friendly and efficient. There is a small kitchenette - fridge and microwave - if you don't feel like cooking

Was this review helpful? Yes
Angus M, Public Relations Manager at Courtyard Hotel Arcadia, responded to this review

We thank you for the great review. It is also great that you found our staff both friendly and efficient. We hope you stay with us again soon! More

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Additional Information about Courtyard Hotel Arcadia

Address: Corner Park & Hill Streets | Arcadia, Pretoria 0007, South Africa
Location: South Africa > Gauteng > Pretoria
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Courtyard Hotel Arcadia 4*
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Also Known As:
Courtyard Arcadia Hotel Pretoria
Courtyard Pretoria
Pretoria Courtyard

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