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Premier Hotel Pretoria

573 Stanza Bopape Street (Church Street) | Arcadia, Pretoria 0001, South Africa
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Premier Hotel Pretoria
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61 Reviews from our TripAdvisor Community

Traveler rating
    13
    31
    10
    3
    4
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Families
0
14
6
39
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
  • All months
    (61)
  • Mar-May only
    (25)
  • Jun-Aug only
    (9)
  • Sep-Nov only
    (14)
  • Dec-Feb only
    (13)
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Johannesburg, South Africa
1 review
1 of 5 stars Reviewed 4 days ago NEW

When we arrived we waited for a long time for our booking to be resolved. We were a group of three and the booking was done online, the receptionist told us to contact the person that did a booking for us without showing us warm welcome and without even finding out whether we will be able to do that. I... More 

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seanmv1968, General Manager at Premier Hotel Pretoria, responded to this review

Dear Zodwa Ntlanga Thank you for highlighting the service shortcomings whilst residing at Premier Hotel Pretoria, and please accept my deepest regrets and sincerest apologies. I will agree that a room allocation was duplicated, however your allegation of “nearly got raped” is misleading and not accurate. On the contrary, the receptionist, upon realizing the error of his ways, dispatched security... More 

Pretoria
1 review
4 of 5 stars Reviewed 1 week ago

The Hotel is situated in a central location and easy to access. Check in was a breeze and the staff is friendly and efficient. There was a great buffet for dinner, unfortunately our waitress at dinner was a trainee so she was not experienced. The hotel provides quality sleep in luxurius rooms and the overall ambience of the hotel is... More 

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Kempton Park, South Africa
1 review
4 of 5 stars Reviewed 1 week ago

On friday 22 May my niece was with me he is 5yrs old and i decided to have lunch with him even though i was attending a meeting the restaurant official were whispering and acting funny as if i stole something and only to find out i have to pay for my niece meal but their attitude was irritating. I... More 

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Pretoria, South Africa
1 review
3 of 5 stars Reviewed 1 week ago

The service we received were good. With breakfast - we tasted onion while eating the papaya from the fruit buffet - quite terrible. Loud neighbours very late at night - shouting in the corridor. Overall - pleasant

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Manzini
1 review
4 of 5 stars Reviewed 1 week ago

The hotel is pleasant and I like it's convince. My only problem is that I have been there more than four times but my details are always not correct in the system, so even though I am a customer, it makes the place feel distant

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Polokwane
1 review
4 of 5 stars Reviewed 3 weeks ago

There was a bit of a mix up with my booking, as it was done through my company, but the rest was outstanding! I really enjoyed the feeling of security I felt while visiting, as it was a concern of mine beforehand & the restaurant was excellent (staff overall VERY friendly & extremely helpful!!) Thanks!

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seanmv1968, General Manager at Premier Hotel Pretoria, responded to this review

Dear Most Valued Guest Thank you for the kind feedback regarding your recent stay at the Premier Hotel Pretoria. Our staff are the ambassadors of our Hotel and they carry the brand and what we stand for with such love and enthusiasm. We will certainly pass on your kind words and look forward to welcoming you back in the very... More 

Bloemfontein
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Spent two nights at the hotel. The hotel staff were very friendly and greeted whenever they walked past. The hotel looks and feels like a five star hotel. Nothing is out of place and emaculately clean. The car park is very secure. Rooms are neat and tidy. This hotel is a must for business people as well as tourists, as... More 

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seanmv1968, General Manager at Premier Hotel Pretoria, responded to this review

Dear Mike Thank you for commenting on your stay at Premier Hotels Pretoria. Our staff make us proud in their continual delivery on service excellence. The hotel has transformed itself and continues to excel in terms of our overall offering . On your next visit , should you be in need of something special , please feel free to make... More 

Cape Town, South Africa
1 review
2 of 5 stars Reviewed 4 weeks ago

The evening menu was limited as I was told that the chefs did not expect any clients on a saturday evening. Only one out of the 3 courses i ordered was available and correctly served. The party I was with also had to send part of their meal back as it was not what they ordered. the service was particularly... More 

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seanmv1968, General Manager at Premier Hotel Pretoria, responded to this review

Dear Tracy Thank you for taking the time to highlight your disappointment regarding the recent stay at The Premier Hotel Pretoria. My Team has failed to deliver on its Service Promise . For that I must offer my fullest apology. I have met with the relevant departments to ensure that we do not have a repeat of what transpired during... More 

Potchefstroom, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed April 4, 2015

Close and overlooking the Union Building, this hotel has a friendly staff and offer value for money. Staff accommodate early check in or late check out. The only issue to avoid is the rooms adjacent to a noisy neighbour.

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seanmv1968, General Manager at Premier Hotel Pretoria, responded to this review

Dear Valued Guest, Premier Hotels Pretoria is very centrally located and provides easy access to many historical favourites in the area. We value your feedback and believe that we can only continue to meet your expectations and provide for you that " home away from home" feel with your input. Being in the city centre noise can be an issue... More 

Germiston, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed April 1, 2015

Staff very friendly and made me and those attending the training I facilitated feel important. All that was required was done in a pleasant manner. Food was of an excellent quality and staff always available to help when necessary.

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seanmv1968, General Manager at Premier Hotel Pretoria, responded to this review

Dear Richard Thank you for taking the time to review your last stay at Premier Hotels Pretoria. We look forward to having you back in the very near future. I am excited to see that our staff are going above and beyond your expectations and deliver good , efficient, friendly service . Yours In hospitality MR SM Verdon General Manager More 

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