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Premier Hotel Pretoria

573 Stanza Bopape Street (Church Street) | Arcadia, Pretoria 0001, South Africa
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Premier Hotel Pretoria
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Premier Hotel Pretoria
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54 reviews from our community

Traveler rating
    13
    26
    9
    3
    3
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Families
0
12
6
34
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
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  • Spanish first
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English first
  • All months
    (54)
  • Mar-May only
    (18)
  • Jun-Aug only
    (9)
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    (14)
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    (13)
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Cape Town, South Africa
1 review
2 of 5 stars Reviewed 1 week ago

The evening menu was limited as I was told that the chefs did not expect any clients on a saturday evening. Only one out of the 3 courses i ordered was available and correctly served. The party I was with also had to send part of their meal back as it was not what they ordered. the service was particularly... More 

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seanmv1968, General Manager at Premier Hotel Pretoria, responded to this review

Dear Tracy Thank you for taking the time to highlight your disappointment regarding the recent stay at The Premier Hotel Pretoria. My Team has failed to deliver on its Service Promise . For that I must offer my fullest apology. I have met with the relevant departments to ensure that we do not have a repeat of what transpired during... More 

Potchefstroom, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Close and overlooking the Union Building, this hotel has a friendly staff and offer value for money. Staff accommodate early check in or late check out. The only issue to avoid is the rooms adjacent to a noisy neighbour.

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seanmv1968, General Manager at Premier Hotel Pretoria, responded to this review

Dear Valued Guest, Premier Hotels Pretoria is very centrally located and provides easy access to many historical favourites in the area. We value your feedback and believe that we can only continue to meet your expectations and provide for you that " home away from home" feel with your input. Being in the city centre noise can be an issue... More 

Germiston, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Staff very friendly and made me and those attending the training I facilitated feel important. All that was required was done in a pleasant manner. Food was of an excellent quality and staff always available to help when necessary.

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seanmv1968, General Manager at Premier Hotel Pretoria, responded to this review

Dear Richard Thank you for taking the time to review your last stay at Premier Hotels Pretoria. We look forward to having you back in the very near future. I am excited to see that our staff are going above and beyond your expectations and deliver good , efficient, friendly service . Yours In hospitality MR SM Verdon General Manager More 

East London, South Africa
1 review
4 of 5 stars Reviewed March 30, 2015

I must highlight that I was not informed of the restaurant service on weekend with regard to closing times and as such I did not have dinner on weekend sue to closing times as my business ran till late. Secondly, the shower was not letting the water flow quickly through the drain and that made me not enjoy my shower... More 

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seanmv1968, General Manager at Premier Hotel Pretoria, responded to this review

Dear Nombulelo Thank you for your responses regarding your recent stay at Premier Hotels Pretoria. Our sincere apology for you not receiving the service, we continually strive to deliver on. We certainly do meet and exceed the expectations of our guests by the deliverance of quality service, motivated staff and a sleep quality that makes your feel at "home" Our... More 

Durban, South Africa
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 27, 2015

Most wonderful evening although i was very tired and hungry.well done to the GM Sean Verdon and his team for going the extra mile ensuring my stay and dietry requirements was taken care off.well done and keep up the good service.

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seanmv1968, General Manager at Premier Hotel Pretoria, responded to this review

Dear Valued Guest It is indeed our pleasure to have done everything possible to assist you in your stay at Premier Hotels Pretoria. We look forward to your next stay with us , and another opportunity to extend our hospitality to you and strive for that "home away from home" feeling Yours in Hospitality Mr SM Verdon General Manager More 

East London, South Africa
1 review
4 of 5 stars Reviewed March 24, 2015

I enjoyed my stay and had value for money. I will surely call again. The breakfast was enjoyable and having it indoors was awesome. The room was neat and everything was intact. Thanks for the excellent service

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seanmv1968, General Manager at Premier Hotel Pretoria, responded to this review

Dear Mr D Dominic Thank you for taking the time to respond to Premier Hotels Pretoria. Your positive comments certainly go a long way in reaffirming to our staff and 'YES" attitude. We look forward to your next visit Yours In hospitality Mr SM Verdon General Manager More 

A TripAdvisor Member
4 of 5 stars Reviewed March 8, 2015

It was very good with understanding and helpful hotel staff. The internet has improved from fair to good. The hotel is conveniently situated near the centre of the City, making it easy to get to places of interest including medicare.

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seanmv1968, General Manager at Premier Hotel Pretoria, responded to this review

Dear Valued Guest Thank you for taking the time to revert to Premier Hotels and Resorts , regarding your most recent stay in Pretoria. It is always refreshing to see that we are continually improving in our offering to you the Guest. WIFI has been an area of concern , and it evident that all our woes are now behind... More 

Canton of Zurich, Switzerland
1 review
4 of 5 stars Reviewed March 1, 2015

Staff very helpful regarding my very late arrival. Warm meal was delivered cold. Cleaning women did not care about enviroment protection (as it was proposed in the bathroom) and changed towels every day or forgot to bring new ones. Hotel a couple of footsteps to Unionbuildings. Over all positive.

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seanmv1968, General Manager at Premier Hotel Pretoria, responded to this review

Dear Rosemary, Thank you for taking the time out of your busy schedule to rate your stay at Premier Hotel Pretoria. This provides wonderful feedback in terms of meeting and exceeding your experience with us. The issue regarding towels has been dealt with and a full training program showing the staff the why we 'Go Green" and the merits thereof.... More 

Cape Town Central, South Africa
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed February 5, 2015

The service was excellent. Food was standard buffet fare and quite acceptable. I was attending a meeting at the venue and the arrangements for that were fine too. The free WiFi was "flaky" - perhaps just not enough Mb for a "normal" user. The passages smelled funny - it may have been cleaning products, but it made me think of... More 

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seanmv1968, General Manager at Premier Hotel Pretoria, responded to this review

Dear Marion Thank you for visiting the Premier Hotel Pretoria, on behalf of my team thank you for the comments regarding your recent stay. We have just completed a major soft refurbishment of our property, my apology should their being the remains of a paint smell in the corridors. The hotels certainly does look to be "green" and I certainly... More 

Cape Town, South Africa
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 3, 2015

Stayed here for one night with my partner. Upon arrival, the reception staff member was very helpful and accommodating, helping us out with a request for a late check-out. The facilities are modern and clean. The two meals we had were excellent: the breakfast buffet offered a wide and fantastic selection. Minor complaints are that we could not get a... More 

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seanmv1968, General Manager at Premier Hotel Pretoria, responded to this review

Dear Mike, Thank you for the kind words, it is always good to receive constructive comments that enable us to strive for Service excellence. We look forward to welcoming you back in the very near future and trust that you travelled to your final destination safely Kind Regards Mr S M Verdon General Manager More 

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