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Manhattan Hotel

Hotel website
247 Scheiding Street, Pretoria 0007, South Africa
Best prices for: 1 room 1 guest
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Manhattan Hotel
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Manhattan Hotel
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52 reviews from our community

Traveler rating
    14
    18
    13
    4
    3
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2
12
4
23
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cape Town
2 reviews
5 of 5 stars Reviewed 1 week ago

A 3-star hotel with 5-star service; great place to stay, whether for business or holiday, friendly staff, from the Duty Manager to the cleaner. Only thing is if you want to use the telephone, you need to put down a deposit, and if you need to charge your cellphone make sure you bring a two-point plug for the charger or... More 

Was this review helpful? Yes
Nico R, Owner at Manhattan Hotel, responded to this review

Hi Henrietta, Thank you very much for taking the time to write your review. Thank you SO MUCH for the kind words, we really appreciate it! The deposit needed for telephone calls is ridiculous and I will change this procedure in reception back to another procedure that does not inconvenience the guest when making use of hotel facilities like using... More 

Boston, South Africa
Contributor
13 reviews 13 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

While this hotel is situated in a rather dodgy area, it should be noted that mosf of city centre of Pretoria has the element of risky. The Manhattan management/owners make up for area with superb service, food and accommodation. Ther transport facility is excellent as well. I have stayed here on a number of occassions for business visits and the... More 

Was this review helpful? Yes
Nico R, Owner at Manhattan Hotel, responded to this review

Hi Trudy, Thank you so much for taking the time to write a review, especially with kind words like this one. We really appreciate it and your comment about the staff service and friendliness made my day. This is something we will alway be focussed and working on, thanks again for your feedback. We look forward to see you back... More 

Bloemfontein
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Spent a night at the hotel. From the time I walked into the hotel to the time I left, the staff were extremely friendly and polite. The hotel is very clean, ooks rather impressive and is very good value for money. Ate supper at the restaurant and the food was outstanding. Breakfast was just as good. As the hotel is... More 

Was this review helpful? Yes
Nico R, Owner at Manhattan Hotel, responded to this review

Hi Mike, Thank you very much for taking the time to write a review for Manhattan Hotel. We really appreciate your kind words and we are delighted that you enjoyed your stay with us. We look forward to see you back at the Manhattan Hotel in the near future. Thank you very much for supporting us, we really appreciate it.... More 

Phoenix, Arizona
Senior Contributor
39 reviews 39 reviews
35 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 18, 2015

We booked this hotel based on the location (near the train, bus and gautrain stations). I know that means not the best of areas, but we ended up feeling trapped in the hotel. The only food options were fast food or from the grocery. The hotel restaurant was expensive, especially the breakfast option. Though the room service menu was not... More 

Was this review helpful? Yes
Nico R, Owner at Manhattan Hotel, responded to this review

Thank you very much for taking the time to write a review for Manhattan Hotel. We really appreciate your comments and feedback. I was however surprised to get your review and comments regarding the hotel and service assessment during your stay. I remember you and your husband and personally spoke to you both several times during your stay as my... More 

Pretoria, South Africa
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 6, 2015

My partner booked lunch for my birthday at Manhattan hotel on 28 February. We were a small group of adults & kids. The restaurant food was good. The staff were friendly and even sang for me. The restaurant was nice and emptier than usual and apparently that is the case on Saturdays so I will definitely consider having lunch again... More 

Was this review helpful? Yes 1
Nico R, Owner at Manhattan Hotel, responded to this review

Thank you very much for taking the time to write a review for Manhattan Hotel. We really appreciate your kind words and we are delighted that you enjoyed you special day and trusted us with such an important day of your year. We look forward to serve you at the Manhattan Hotel soon. We send monthly emails with our specials... More 

Princeton, New Jersey
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed January 20, 2015

We booked this hotel because it was close to the Gautrain station and based on pictures from the website it appeared to be a well-kept facility. We learned quickly upon arrival that we were severely mislead and this was not the case at all as we learned quickly. Our first impression of the place should have told us to leave... More 

Was this review helpful? Yes 5
Nico R, Owner at Manhattan Hotel, responded to this review

Apologies for the delayed response due to this issued being handled directly with the guest on the day we received their review: Reading this review was embarrassing to say the least and when I saw this I immediately started with my investigation. This matter has been attended to and we immediately made contact with this guest to put things right.... More 

Travelers are raving about these Pretoria hotels

Knysna, Western Cape, South Africa
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 26, 2014

We booked this hotel as it was close to the High Court and it was important not to be late due to traffice. The room looked great but as night fell, hell began - the noise from the bus stop/fuel station booming music was unbelievable and road traffic roaring. Didn't get one wink of sleep, adding to the stress of... More 

Was this review helpful? Yes 1
Nico R, Owner at Manhattan Hotel, responded to this review

Thank you very much for taking the time to send us a review on Trip Advisor. My sincere apologies for the inconvenience caused during your stay. We acknowledge that we have city noises, we offer our guest inner facing rooms away from the street side for guest sensitive to noise during the evening. We are also including sound proof windows... More 

Port Alfred, South Africa
Top Contributor
97 reviews 97 reviews
61 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed November 21, 2014

This hotel is an experience in itself. As mentioned in other reviews they work by the motto "Redefining the art of hospitality"…and in certain ways they do. The hotel is old and through some creative painting here and there they make it look much better then it is. My room was small and basic, and yet fulfilled all requirements I... More 

Was this review helpful? Yes
Nico R, Owner at Manhattan Hotel, responded to this review

Thank you so much for the valued feedback. Our sincere apologies for the issues experienced with the hotel WiFi. We are aware of the WiFi issue and we ordered a new control unit form our IT suppliers. This however is not a normal stock item that can be bought off the shelve. We have ordered this 3 weeks ago and... More 

cape town
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed November 15, 2014

I stayed at the Manhattan during a three day conference. As a conference venue it was mediocre: the food was quite good but the sound system didn't work properly on any of the days. The room was large and clean. The hotel is on a very busy road and the windows don't seal well. Worse still, there was piped music... More 

Was this review helpful? Yes
Nico R, Owner at Manhattan Hotel, responded to this review

Thank you very much for the valued feedback. My sincere apology for the unsatisfactory levels of service that you received at the Manhattan Hotel. This is not the way we do business at the Manhattan Hotel and I would really appreciate it if you could email me your contact details or email to discuss more detail regarding your stay. We... More 

Bangkok, Thailand
Top Contributor
62 reviews 62 reviews
16 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed November 13, 2014

A very puzzling stay at the Manhattan Hotel. The motto is "redefining the art of hospitality," something that I think the staff can't quite keep up with. On check-in, the staff couldn't determine if I had paid and the poor clerk was worried that she would have to pay out of her own salary if she made a mistake. Second,... More 

Was this review helpful? Yes 1
Nico R, Owner at Manhattan Hotel, responded to this review

Thank you very much for the valued feedback. My sincere apology for the unsatisfactory levels of service that you received at the Manhattan Hotel. This is not the way we do business at the Manhattan Hotel and I would really appreciate it if you could email me your contact details or email to discuss more detail regarding your stay. We... More 

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