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Manhattan Hotel

Hotel website
247 Scheiding Street, Pretoria 0007, South Africa
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Manhattan Hotel
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Manhattan Hotel
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49 reviews from our community

Traveler rating
    12
    17
    13
    4
    3
See reviews for
2
12
4
20
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Phoenix, Arizona
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We booked this hotel based on the location (near the train, bus and gautrain stations). I know that means not the best of areas, but we ended up feeling trapped in the hotel. The only food options were fast food or from the grocery. The hotel restaurant was expensive, especially the breakfast option. Though the room service menu was not... More 

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Pretoria, South Africa
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 6, 2015

My partner booked lunch for my birthday at Manhattan hotel on 28 February. We were a small group of adults & kids. The restaurant food was good. The staff were friendly and even sang for me. The restaurant was nice and emptier than usual and apparently that is the case on Saturdays so I will definitely consider having lunch again... More 

Was this review helpful? Yes 1
Princeton, New Jersey
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 20, 2015

We booked this hotel because it was close to the Gautrain station and based on pictures from the website it appeared to be a well-kept facility. We learned quickly upon arrival that we were severely mislead and this was not the case at all as we learned quickly. Our first impression of the place should have told us to leave... More 

Was this review helpful? Yes 4
Knysna, Western Cape, South Africa
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 26, 2014

We booked this hotel as it was close to the High Court and it was important not to be late due to traffice. The room looked great but as night fell, hell began - the noise from the bus stop/fuel station booming music was unbelievable and road traffic roaring. Didn't get one wink of sleep, adding to the stress of... More 

Was this review helpful? Yes 1
Nico R, Owner at Manhattan Hotel, responded to this review

Thank you very much for taking the time to send us a review on Trip Advisor. My sincere apologies for the inconvenience caused during your stay. We acknowledge that we have city noises, we offer our guest inner facing rooms away from the street side for guest sensitive to noise during the evening. We are also including sound proof windows... More 

Port Alfred, South Africa
Top Contributor
97 reviews 97 reviews
61 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed November 21, 2014

This hotel is an experience in itself. As mentioned in other reviews they work by the motto "Redefining the art of hospitality"…and in certain ways they do. The hotel is old and through some creative painting here and there they make it look much better then it is. My room was small and basic, and yet fulfilled all requirements I... More 

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Nico R, Owner at Manhattan Hotel, responded to this review

Thank you so much for the valued feedback. Our sincere apologies for the issues experienced with the hotel WiFi. We are aware of the WiFi issue and we ordered a new control unit form our IT suppliers. This however is not a normal stock item that can be bought off the shelve. We have ordered this 3 weeks ago and... More 

cape town
Contributor
18 reviews 18 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 15, 2014

I stayed at the Manhattan during a three day conference. As a conference venue it was mediocre: the food was quite good but the sound system didn't work properly on any of the days. The room was large and clean. The hotel is on a very busy road and the windows don't seal well. Worse still, there was piped music... More 

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Nico R, Owner at Manhattan Hotel, responded to this review

Thank you very much for the valued feedback. My sincere apology for the unsatisfactory levels of service that you received at the Manhattan Hotel. This is not the way we do business at the Manhattan Hotel and I would really appreciate it if you could email me your contact details or email to discuss more detail regarding your stay. We... More 

Bangkok, Thailand
Top Contributor
59 reviews 59 reviews
16 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed November 13, 2014

A very puzzling stay at the Manhattan Hotel. The motto is "redefining the art of hospitality," something that I think the staff can't quite keep up with. On check-in, the staff couldn't determine if I had paid and the poor clerk was worried that she would have to pay out of her own salary if she made a mistake. Second,... More 

Was this review helpful? Yes 1
Nico R, Owner at Manhattan Hotel, responded to this review

Thank you very much for the valued feedback. My sincere apology for the unsatisfactory levels of service that you received at the Manhattan Hotel. This is not the way we do business at the Manhattan Hotel and I would really appreciate it if you could email me your contact details or email to discuss more detail regarding your stay. We... More 

Westbrook Beach
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 8, 2014

All staff at this hotel have treated me like a queen. They will try and keep you as happy as possible. My room was spotless clean every day. The food is 6 star quality!!! You must try the pecan nut pie! Every day the menu changes. Remember to take your own hair dryer, ladies. The only two negatives are the... More 

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Nico R, Owner at Manhattan Hotel, responded to this review

Thank you very much for the kind words and feedback, we really appreciate it. Thank you for staying at the Manhattan Hotel, we look forward to welcome you back at the Manhattan Hotel in the near future. Kind regards, Nico Rowan Managing Director More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 30, 2014

5star experience in a 3star hotel, never seen that before. Would definitely stay here on my next visit to Pretoria. The staff at the reception are very friendly, they really know their front of the house duties. KEEP UP THE GOOD WORK

Was this review helpful? Yes 1
Nico R, Owner at Manhattan Hotel, responded to this review

Thank you very much for the kind words and feedback, we really appreciate it. Thank you for staying at the Manhattan Hotel, we look forward to welcome you back at the Manhattan Hotel in the near future. Kind regards, Nico Rowan Managing Director More 

Durban, South Africa
1 review
1 of 5 stars Reviewed September 23, 2014

I stayed at manhatten hotel for 3 days in May 2014. The pictures on the internet were spectacular. Dont be decieved thats just the reception area. The rooms are not clean at all and theres nothing you want more than a comfortable bed and a clean room. There was dust all over and I noticed the cleaning staff did little... More 

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Nico R, Owner at Manhattan Hotel, responded to this review

My apologies for any inconvenience cause during your stay. This is not the way we do business at the Manhattan Hotel and we need to take responsibility. Kindly email me at nico@manhattanhotel.co.za as I would appreciate more feedback and details regarding your stay so that we can make this up to you. Again, please accept my sincere apologies for the... More 

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