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All 66 Pretoria hotels

Protea Hotel Hatfield

3.0 of 5 Hotel   |   1141 Burnett Street, Pretoria 0083, South Africa
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Protea Hotel Hatfield
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Ranked #26 of 66 Hotels in Pretoria
A recent review
3 of 5 stars reviewed 3 days ago
magdalene l Dar es Salaam, Tanzania
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44 reviews from our community

Traveler rating
    4
    18
    17
    5
    0
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7
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dar es Salaam, Tanzania
Contributor
13 reviews 13 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Despite booking a room way in advance, I was checked in to a small room with two small beds unevenly made! Though I was tired from a round trip in Jo'burg and later to Pretoria, I was kept waiting for over 30minutes while they prepared my room!i was informed that my room was ready but on getting there, nothing had... More

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East London, South Africa
Contributor
20 reviews 20 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

The welcome from Mpho at the front desk was excellent and the service we received from all staff at the reception area was very good. The hotel shuttle service was also very good and Jacob proved to be very helpful to us. However my room on the 6th floor was incredibly noisy at night. The temperature throughout the hotel was... More

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Reviewer
5 reviews 5 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago NEW

I expected something different: a modern hotel in vibrant environment, frequented by students. Not quite: a rather aging facility in a seedy neighborhood. More car guards than students. Service not particularly good. No one offered coffee or tea or even said good morning at breakfast. Breakfast room hardly qualifies as restaurant. Overpriced.

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PH-Hatfield, General Manager at Protea Hotel Hatfield, responded to this review

Dear Marius K, Thank you for taking the time to write the above review during your last stay at our establishment. It brings us great displeasure to hear that your stay was anything but satisfactory and that we did not meet your expectations. Our hotel is situated in the trendy and upmarket heart of Hatfield and the University of Pretoria... More

Tzaneen, South Africa
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very professional staff. Charles and Eskia positive attitude and well informed about their business. Situated near the Gautrain station with free shuttle services. Close to restaurants and free wifi with good reception in the rooms Priced fairly. Free parking

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PH-Hatfield, General Manager at Protea Hotel Hatfield, responded to this review

Dear HenkvanZyl, We are beyond thrilled to receive such wonderful feedback on your recent stay with us. Protea Hotel Hatfield prides itself in the quality of our service and the friendliness of our STAFF, we take on everything with a ‘can do’ attitude, striving to make our valuable GUESTS feel as comfortable as possible, it is fulfilling to hear that... More

Maputo
Senior Contributor
42 reviews 42 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

A small hotel in the heart of Hatfield. Reading previous reviews, I was concerned about my stay there. Some of the concerns where about security..... about this no problem. Second about the noisy bars.... its was not a problem also. Only concern was about the room size... to small. If you want to stay central near the university, easy way... More

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PH-Hatfield, General Manager at Protea Hotel Hatfield, responded to this review

Dear JosePepeMaputo, We are extremely delighted to receive such wonderful feedback on your recent stay with us. Our goal at Protea Hotel Hatfield is to always provide a comfortable, convenient and secure environment for all our GUESTS and I’m very pleased to hear that you enjoyed what we had to offer. Security is of the utmost importance to us and... More

Novosibirsk, Novosibirsk, Russia
1 review
5 of 5 stars Reviewed 3 weeks ago

Resided at the Hatfield center close to amenities and University. No inflicted services, very tasteful environment without any exaggerations, feeling at home. Good breakfasts, restaurant, laundry services. Many nice details such as batroom accessories, Gideons. Fashioned well.

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PH-Hatfield, General Manager at Protea Hotel Hatfield, responded to this review

Dear bob231_red, We are beyond thrilled to receive such wonderful feedback on your recent stay with us. As part of the Protea Hotel group one of our principles is to provide the best GUEST service to all our GUESTS at all times and always endeavour to make all our GUESTS feel at home. We are delighted that you have commented... More

Harare, Zimbabwe
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 15, 2014

For a three star hotel its a very nice place ....the staff are very very friendly and always smile and are very pleasant... the hotel is conveniently located with a lot of restaurants around...if you taking the gautrain its about an 8 minute walk if you don't mind stretching your legs...the neighbourhood is safe too. Great Wifi and great breakfast... More

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PH-Hatfield, General Manager at Protea Hotel Hatfield, responded to this review

Dear RamsaySh We are extremely delighted to receive such wonderful feedback on your recent stay with us. Protea Hotel Hatfield pride itself in the quality of the service and the friendliness of our STAFF, we are always equipped with a ‘can do’ attitude making our valuable GUESTS feel as comfortable as possible. Our location enhances the overall traveling experience due... More

Atlanta, Georgia
Contributor
20 reviews 20 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 19, 2014

This hotel is nice and safe with very good wifi. The room was always clean and neat and the Staff were all friendly and courteous. This is my second stay in Hatfield with my last stay in another hotel. Although the Protea was a older hotel than the previous hotel I stayed in the Protea was a much better experience.

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PH-Hatfield, General Manager at Protea Hotel Hatfield, responded to this review

Dear LMMUTTER, We are extremely delighted to receive such wonderful feedback on your recent stay with us. Our goal at Protea Hotel Hatfield is to always provide a comfortable, convenient and secure environment for all our GUESTS' and I’m very pleased to hear that you enjoyed what we had to offer. Your positive feedback in regards to the TEAM and... More

East London, Eastern Cape, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 22, 2014

Clean rooms, friendly staff and courteous service. Increased security to the rooms ensures safety as one has to fetch guests downstairs and need to use access card on the elevators. Wide selection of food on the evening buffet and also for breakfast. Excellent WiFi service.

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PH-Hatfield, General Manager at Protea Hotel Hatfield, responded to this review

Dear Toyota N, We are extremely delighted to receive such wonderful feedback on your recent stay with us! Protea Hotel Hatfield pride itself in the quality of the service and the cleanliness of our hotel. It is a great achievement for us to have ticked so many boxes during your stay. The hotel STAFF is always equipped with a ‘can... More

Seychelles
Contributor
13 reviews 13 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 6, 2014 via mobile

During my 3 week stay, I was made to feel like family and I loved it. However, security seemed to be an issue, with access to the hotel by non-guests being very easy indeed, as the restaurant was on the 3rd floor. Sadly, this ease of access also occurred via the car park on the 2nd floor and 1st floor.... More

Was this review helpful? Yes
PH-Hatfield, General Manager at Protea Hotel Hatfield, responded to this review

Dear senseidoc, We are beyond thrilled to receive such wonderful feedback on your recent stay with us. As part of the Protea Hotel group one of our principles is to provide the best GUEST service to all our GUESTS at all times and we appreciate your acknowledgement in this regard, we indeed treat all our GUESTS as family. Thank you... More

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Additional Information about Protea Hotel Hatfield

Address: 1141 Burnett Street, Pretoria 0083, South Africa
Location: South Africa > Gauteng > Pretoria
Price Range (Based on Average Rates): $
Hotel Class:3 star — Protea Hotel Hatfield 3*
Number of rooms: 119
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