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All 66 Pretoria hotels

Protea Hotel Hatfield

3.0 of 5 Hotel   |   1141 Burnett Street, Pretoria 0083, South Africa
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Ranked #24 of 66 Hotels in Pretoria
A recent review
4 of 5 stars reviewed 4 days ago
RamsaySh Harare, Zimbabwe
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38 reviews from our community

Traveler rating
    3
    17
    14
    4
    0
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7
2
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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English first
Harare, Zimbabwe
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

For a three star hotel its a very nice place ....the staff are very very friendly and always smile and are very pleasant... the hotel is conveniently located with a lot of restaurants around...if you taking the gautrain its about an 8 minute walk if you don't mind stretching your legs...the neighbourhood is safe too. Great Wifi and great breakfast... More

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Atlanta, Georgia
Contributor
20 reviews 20 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is nice and safe with very good wifi. The room was always clean and neat and the Staff were all friendly and courteous. This is my second stay in Hatfield with my last stay in another hotel. Although the Protea was a older hotel than the previous hotel I stayed in the Protea was a much better experience.

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PH-Hatfield, General Manager at Protea Hotel Hatfield, responded to this review

Dear LMMUTTER, We are extremely delighted to receive such wonderful feedback on your recent stay with us. Our goal at Protea Hotel Hatfield is to always provide a comfortable, convenient and secure environment for all our GUESTS' and I’m very pleased to hear that you enjoyed what we had to offer. Your positive feedback in regards to the TEAM and... More

East London, Eastern Cape, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 22, 2014

Clean rooms, friendly staff and courteous service. Increased security to the rooms ensures safety as one has to fetch guests downstairs and need to use access card on the elevators. Wide selection of food on the evening buffet and also for breakfast. Excellent WiFi service.

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PH-Hatfield, General Manager at Protea Hotel Hatfield, responded to this review

Dear Toyota N, We are extremely delighted to receive such wonderful feedback on your recent stay with us! Protea Hotel Hatfield pride itself in the quality of the service and the cleanliness of our hotel. It is a great achievement for us to have ticked so many boxes during your stay. The hotel STAFF is always equipped with a ‘can... More

Seychelles
Contributor
13 reviews 13 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 6, 2014 via mobile

During my 3 week stay, I was made to feel like family and I loved it. However, security seemed to be an issue, with access to the hotel by non-guests being very easy indeed, as the restaurant was on the 3rd floor. Sadly, this ease of access also occurred via the car park on the 2nd floor and 1st floor.... More

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PH-Hatfield, General Manager at Protea Hotel Hatfield, responded to this review

Dear senseidoc, We are beyond thrilled to receive such wonderful feedback on your recent stay with us. As part of the Protea Hotel group one of our principles is to provide the best GUEST service to all our GUESTS at all times and we appreciate your acknowledgement in this regard, we indeed treat all our GUESTS as family. Thank you... More

Farnborough, United Kingdom
Contributor
20 reviews 20 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed June 4, 2014 via mobile

The room I had was Ok, small clean, but adequate, however, like many others the I have to comment on the noise of the neighbours. The 4 or 5 nightclubs located in he adjacent Hatfield Square ensure that you will not get peace and quiet here which completely ruins the stay. I travel to Pretoria every couple of years, but... More

Was this review helpful? Yes 2
PH-Hatfield, General Manager at Protea Hotel Hatfield, responded to this review

Dear paulcurtley, Thank you for taking the time to write the above review on your last stay at our establishment. It brings us such great displeasure to hear that your stay was anything but satisfactory due to the poor sleep quality you experienced. The hotel is situated in the trendy and upmarket heart of Hatfield amidst a multitude of nightlife... More

Cape Town Central, South Africa
Contributor
18 reviews 18 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed June 2, 2014

While the service and rooms are standard for a business hotel, and the location useful for the Gautrain and the University of Pretoria, the proximity of a very noisy night club means that there is little chance of sleep. I am sure that there are business travelers who will welcome the chance to party until 3am on a Monday night,... More

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PH-Hatfield, General Manager at Protea Hotel Hatfield, responded to this review

Dear Jdm120 Thank you for providing us with detailed feedback after your recent stay with us. It is highly valued and much appreciated! Please accept my sincere apologies for the poor sleep quality you experience at our hotel as a result of the noise levels coming from the Night club in the area. Although we have taken measures to reduce... More

Pietermaritzburg, South Africa
2 reviews
4 of 5 stars Reviewed December 25, 2013

The hotel is located relatively close to the N1 highway, so getting in and out of the city by car is easy from here. There are various shops and restaurants within walking distance of the hotel. Staff at the front desk were friendly and helpful. The room on the 6th floor was small but modern and had a comfortable bead.... More

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PH-Hatfield, General Manager at Protea Hotel Hatfield, responded to this review

Dear 36Chick2013 Thank you for your positive review here on TripAdvisor. GUESTS' perceptions of the service they receive whilst staying with Protea Hotels is the only true yardstick we have for measuring whether or not we have met their expectations. I should, therefore, like to thank you for taking the time to complete an online review, and to assure you... More

Dubai, United Arab Emirates
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 20, 2013

average price, modern rooms, although rooms are quite small. If traveling with family, best to book 2 per room only. Clean rooms. Situated near university students accommodation, easy access to bars and cafe's, shisha, wimpy, money exchange all on the same road in walking distance. safe area of Pretoria.

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PH-Hatfield, General Manager at Protea Hotel Hatfield, responded to this review

Dear Tazneem88 Thank you for posting your feedback here on TripAdvisor. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Your interest and concern are therefore extremely valuable to us, and we hope that you will be staying with us again soon. Yours Sincerely Etienne Potgieter General Manager More

Cape Town
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 of 5 stars Reviewed October 8, 2013

I arrived at the hotel to receive a warm welcome from the friendly staff who directed me to my room quickly. The room was big-enough for a business traveller and very central to shops and restaurants in the city. It was a fair distance from the venue of the conference I was attending, but I didn't mind the drive as... More

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PH-Hatfield, General Manager at Protea Hotel Hatfield, responded to this review

Dear T_Girl Thank you for post here on TripAdvisor. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Your feedback is therefore extremely valuable to us, and we hope that you will be staying with us again soon. Yours sincerely, Etienne Potgieter More

Cape Town Central, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed September 4, 2013

A very averge hotel. Suitable only for a one or two night stay. Small but clean room and a comfy bed. Spent one night at this hotel with my partner- a little over priced in my opinion. The bathroom was tiny. The hotel situated in a noisy area with a club around the corner, we were on the forth floor... More

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PH-Hatfield, General Manager at Protea Hotel Hatfield, responded to this review

Dear SandraLiza Thank you for posting comments regarding your recent stay here on TripAdvisor. Please accept my sincere apologies for the inconvenience caused as a result of the noise from the night club in the area. We have fitted all rooms with double glazed windows and I am engaging with the authorities to permanently address the problem. GUEST feedback is... More

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Additional Information about Protea Hotel Hatfield

Address: 1141 Burnett Street, Pretoria 0083, South Africa
Location: South Africa > Gauteng > Pretoria
Price Range (Based on Average Rates): $
Hotel Class:3 star — Protea Hotel Hatfield 3*
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