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All 66 Pretoria hotels

Protea Hotel Hatfield

3.0 of 5 Hotel   |   1141 Burnett Street, Pretoria 0083, South Africa
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Ranked #27 of 66 hotels in Pretoria
A recent review
5 of 5 stars reviewed yesterday
LMMUTTER Atlanta, Georgia
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  • Reviews (37)
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37 people have reviewed this hotel

Traveler rating
    3
    16
    14
    4
    0
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1
7
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19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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English first
Atlanta, Georgia
Contributor
18 reviews 18 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

This hotel is nice and safe with very good wifi. The room was always clean and neat and the Staff were all friendly and courteous. This is my second stay in Hatfield with my last stay in another hotel. Although the Protea was a older hotel than the previous hotel I stayed in the Protea was a much better experience.

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East London, Eastern Cape, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 22, 2014

Clean rooms, friendly staff and courteous service. Increased security to the rooms ensures safety as one has to fetch guests downstairs and need to use access card on the elevators. Wide selection of food on the evening buffet and also for breakfast. Excellent WiFi service.

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PH-Hatfield, General Manager at Protea Hotel Hatfield, responded to this review

Dear Toyota N, We are extremely delighted to receive such wonderful feedback on your recent stay with us! Protea Hotel Hatfield pride itself in the quality of the service and the cleanliness of our hotel. It is a great achievement for us to have ticked so many boxes during your stay. The hotel STAFF is always equipped with a ‘can... More

Seychelles
Contributor
13 reviews 13 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 6, 2014 via mobile

During my 3 week stay, I was made to feel like family and I loved it. However, security seemed to be an issue, with access to the hotel by non-guests being very easy indeed, as the restaurant was on the 3rd floor. Sadly, this ease of access also occurred via the car park on the 2nd floor and 1st floor.... More

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PH-Hatfield, General Manager at Protea Hotel Hatfield, responded to this review

Dear senseidoc, We are beyond thrilled to receive such wonderful feedback on your recent stay with us. As part of the Protea Hotel group one of our principles is to provide the best GUEST service to all our GUESTS at all times and we appreciate your acknowledgement in this regard, we indeed treat all our GUESTS as family. Thank you... More

Farnborough, United Kingdom
Contributor
20 reviews 20 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed June 4, 2014 via mobile

The room I had was Ok, small clean, but adequate, however, like many others the I have to comment on the noise of the neighbours. The 4 or 5 nightclubs located in he adjacent Hatfield Square ensure that you will not get peace and quiet here which completely ruins the stay. I travel to Pretoria every couple of years, but... More

Was this review helpful? Yes 1
PH-Hatfield, General Manager at Protea Hotel Hatfield, responded to this review

Dear paulcurtley, Thank you for taking the time to write the above review on your last stay at our establishment. It brings us such great displeasure to hear that your stay was anything but satisfactory due to the poor sleep quality you experienced. The hotel is situated in the trendy and upmarket heart of Hatfield amidst a multitude of nightlife... More

Cape Town Central, South Africa
Contributor
18 reviews 18 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed June 2, 2014

While the service and rooms are standard for a business hotel, and the location useful for the Gautrain and the University of Pretoria, the proximity of a very noisy night club means that there is little chance of sleep. I am sure that there are business travelers who will welcome the chance to party until 3am on a Monday night,... More

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PH-Hatfield, General Manager at Protea Hotel Hatfield, responded to this review

Dear Jdm120 Thank you for providing us with detailed feedback after your recent stay with us. It is highly valued and much appreciated! Please accept my sincere apologies for the poor sleep quality you experience at our hotel as a result of the noise levels coming from the Night club in the area. Although we have taken measures to reduce... More

Pietermaritzburg, South Africa
2 reviews
4 of 5 stars Reviewed December 25, 2013

The hotel is located relatively close to the N1 highway, so getting in and out of the city by car is easy from here. There are various shops and restaurants within walking distance of the hotel. Staff at the front desk were friendly and helpful. The room on the 6th floor was small but modern and had a comfortable bead.... More

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PH-Hatfield, General Manager at Protea Hotel Hatfield, responded to this review

Dear 36Chick2013 Thank you for your positive review here on TripAdvisor. GUESTS' perceptions of the service they receive whilst staying with Protea Hotels is the only true yardstick we have for measuring whether or not we have met their expectations. I should, therefore, like to thank you for taking the time to complete an online review, and to assure you... More

Dubai, United Arab Emirates
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 20, 2013

average price, modern rooms, although rooms are quite small. If traveling with family, best to book 2 per room only. Clean rooms. Situated near university students accommodation, easy access to bars and cafe's, shisha, wimpy, money exchange all on the same road in walking distance. safe area of Pretoria.

Was this review helpful? Yes 1
PH-Hatfield, General Manager at Protea Hotel Hatfield, responded to this review

Dear Tazneem88 Thank you for posting your feedback here on TripAdvisor. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Your interest and concern are therefore extremely valuable to us, and we hope that you will be staying with us again soon. Yours Sincerely Etienne Potgieter General Manager More

Cape Town
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 of 5 stars Reviewed October 8, 2013

I arrived at the hotel to receive a warm welcome from the friendly staff who directed me to my room quickly. The room was big-enough for a business traveller and very central to shops and restaurants in the city. It was a fair distance from the venue of the conference I was attending, but I didn't mind the drive as... More

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PH-Hatfield, General Manager at Protea Hotel Hatfield, responded to this review

Dear T_Girl Thank you for post here on TripAdvisor. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Your feedback is therefore extremely valuable to us, and we hope that you will be staying with us again soon. Yours sincerely, Etienne Potgieter More

Cape Town Central, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed September 4, 2013

A very averge hotel. Suitable only for a one or two night stay. Small but clean room and a comfy bed. Spent one night at this hotel with my partner- a little over priced in my opinion. The bathroom was tiny. The hotel situated in a noisy area with a club around the corner, we were on the forth floor... More

Was this review helpful? Yes
PH-Hatfield, General Manager at Protea Hotel Hatfield, responded to this review

Dear SandraLiza Thank you for posting comments regarding your recent stay here on TripAdvisor. Please accept my sincere apologies for the inconvenience caused as a result of the noise from the night club in the area. We have fitted all rooms with double glazed windows and I am engaging with the authorities to permanently address the problem. GUEST feedback is... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 11, 2013 via mobile

This hotel was good, very good and it was worth every penny. It's a true 3 star hotel with all the amenities one would require and it was clean with no mess insight. I came here with my wife and had an amazing time there. There was shops and restaurants in walking distance. So we didn't feel like pressured into... More

Was this review helpful? Yes 1
PH-Hatfield, General Manager at Protea Hotel Hatfield, responded to this review

Dear Kogoshoko GUESTS' perceptions of the service they receive whilst staying with Protea Hotels is the only true yardstick we have for measuring whether or not we have met their expectations. I should, therefore, like to thank you for taking the time to complete a review on TripAdvisor. We were delighted to hear that you had an amazing time whilst... More

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Additional Information about Protea Hotel Hatfield

Address: 1141 Burnett Street, Pretoria 0083, South Africa
Location: South Africa > Gauteng > Pretoria
Price Range (Based on Average Rates): $
Hotel Class:3 star — Protea Hotel Hatfield 3*
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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Sophisticated Pretoria accommodation. Protea Hotel Hatfield is situated in the trendy and upmarket suburb of Hatfield. Ideally positioned close to tourist attractions, business centres, shopping malls, embassies and sports stadiums. What more could a business or leisure traveller ask for? It also offers easy access to a host of entertainment venues and restaurants in Pretoria, as well as the Union Buildings and University of Pretoria. The Protea Hotel Hatfield comprises 119 contemporary rooms, designed to offer fashionable yet comfortable accommodation in Hatfield. Every room offers en-suite bathrooms, air-conditioning, colour LCD televisions, Wi-Fi connectivity and secure digital safes. Bring the kids and take advantage of babysitting services and a 24-hour reception desk, or enjoy satellite TV channels and the bar facilities. As a central hotel in Pretoria, the Protea Hotel Hatfield is located within walking distance of leading attractions and landmarks in Pretoria. These include the University of Pretoria, Loftus Versveld sports stadium and the Hatfield Gautrain station, as well as bus routes and 24-hour medical centres. Enjoy easy access to all major roads and highways, as well as to O.R. Tambo Airport and the city of Johannesburg. Whatever your reason for travelling to Pretoria, you could not ask for a more perfect location for your Hatfield accommodation requirements. ... more   less 
Number of rooms
119

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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