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All 67 Pretoria hotels

Protea Hotel Hatfield

3.0 of 5 Hotel   |   1141 Burnett Street, Pretoria 0083, South Africa
Hotel amenities
Protea Hotel Hatfield

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Ranked #28 of 67 hotels in Pretoria
A recent review
4 of 5 stars Reviewed December 25, 2013
65Chick2013 Pietermaritzburg, South Africa
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31 people have reviewed this hotel

Traveler rating
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    13
    14
    2
    0
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6
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Pietermaritzburg, South Africa
2 reviews
4 of 5 stars Reviewed December 25, 2013

The hotel is located relatively close to the N1 highway, so getting in and out of the city by car is easy from here. There are various shops and restaurants within walking distance of the hotel. Staff at the front desk were friendly and helpful. The room on the 6th floor was small but modern and had a comfortable bead.... More

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PH-Hatfield, General Manager at Protea Hotel Hatfield, responded to this review

Dear 36Chick2013 Thank you for your positive review here on TripAdvisor. GUESTS' perceptions of the service they receive whilst staying with Protea Hotels is the only true yardstick we have for measuring whether or not we have met their expectations. I should, therefore, like to thank you for taking the time to complete an online review, and to assure you... More

Dubai, United Arab Emirates
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 20, 2013

average price, modern rooms, although rooms are quite small. If traveling with family, best to book 2 per room only. Clean rooms. Situated near university students accommodation, easy access to bars and cafe's, shisha, wimpy, money exchange all on the same road in walking distance. safe area of Pretoria.

Was this review helpful? Yes 1
PH-Hatfield, General Manager at Protea Hotel Hatfield, responded to this review

Dear Tazneem88 Thank you for posting your feedback here on TripAdvisor. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Your interest and concern are therefore extremely valuable to us, and we hope that you will be staying with us again soon. Yours Sincerely Etienne Potgieter General Manager More

Cape Town
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed October 8, 2013

I arrived at the hotel to receive a warm welcome from the friendly staff who directed me to my room quickly. The room was big-enough for a business traveller and very central to shops and restaurants in the city. It was a fair distance from the venue of the conference I was attending, but I didn't mind the drive as... More

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PH-Hatfield, General Manager at Protea Hotel Hatfield, responded to this review

Dear T_Girl Thank you for post here on TripAdvisor. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Your feedback is therefore extremely valuable to us, and we hope that you will be staying with us again soon. Yours sincerely, Etienne Potgieter More

2 reviews
3 of 5 stars Reviewed September 4, 2013

A very averge hotel. Suitable only for a one or two night stay. Small but clean room and a comfy bed. Spent one night at this hotel with my partner- a little over priced in my opinion. The bathroom was tiny. The hotel situated in a noisy area with a club around the corner, we were on the forth floor... More

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PH-Hatfield, General Manager at Protea Hotel Hatfield, responded to this review

Dear SandraLiza Thank you for posting comments regarding your recent stay here on TripAdvisor. Please accept my sincere apologies for the inconvenience caused as a result of the noise from the night club in the area. We have fitted all rooms with double glazed windows and I am engaging with the authorities to permanently address the problem. GUEST feedback is... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 11, 2013 via mobile

This hotel was good, very good and it was worth every penny. It's a true 3 star hotel with all the amenities one would require and it was clean with no mess insight. I came here with my wife and had an amazing time there. There was shops and restaurants in walking distance. So we didn't feel like pressured into... More

Was this review helpful? Yes 1
PH-Hatfield, General Manager at Protea Hotel Hatfield, responded to this review

Dear Kogoshoko GUESTS' perceptions of the service they receive whilst staying with Protea Hotels is the only true yardstick we have for measuring whether or not we have met their expectations. I should, therefore, like to thank you for taking the time to complete a review on TripAdvisor. We were delighted to hear that you had an amazing time whilst... More

South Africa
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed June 18, 2013

The staff at the front desk are friendly and helpful. The rooms are clean and spacious. There are shops and restaurants close by and an ideal venue for business travel. However, the hotel is situated near a club which plays extremely loud music every night from 10:30 until 4 am. This means that it is impossible to sleep here before... More

Was this review helpful? Yes 1
PH-Hatfield, General Manager at Protea Hotel Hatfield, responded to this review

Dear SouthAfricaTraveller Thank you for posting your feedback regarding your stay at The Protea Hotel Hatfield on TripAdvisor. Please accept my sincere apologies for the poor sleep quality you experience at our hotel as a result of the Night club in the area. All rooms on the Hatfield Square side of the Hotel have been fitted with double Glazing, and... More

Bellinzona, Switzerland
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 11, 2013

I went to Pretoria for a visit of an embassy. The hotel location is very close to the embassies zone, so it was perfect for my purposes. In any case, I found out that the hotel zone was really nice, sure and with many shops and restaurants. The transfer from Johannesburg airport was organized by the hotel and it was... More

Was this review helpful? Yes 2
Leeds, UK
Top Contributor
56 reviews 56 reviews
39 hotel reviews
89 helpful votes 89 helpful votes
3 of 5 stars Reviewed April 22, 2013

I stayed here for two weeks on business and it was okay. The location was good for me as it was only a 10 minute walk to work and there is a large selection of food outlets nearby and the hotel is also directly opposite the Hatfield Plaza where there is a supermarket and loads of other shops. The Gautrain... More

Was this review helpful? Yes 2
PH-Hatfield, General Manager at Protea Hotel Hatfield, responded to this review

Dear Crouching Hippo Thank you for the constructive and comprehensive feedback you posted on Tripadvisor. Your feedback is highly valued and will be used constructively to maintain and improve our standards of service and facilities. Please accept my sincere apologies for any inconvenience caused due to us not providing room service, as well as for the few issues you experienced... More

Los Angeles, California
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 20, 2013

Stayed here the beginning of April with a friend who was teaching in the village schools. Had arrived late evening from Botswana. Had already been charged on credit card for two nights. They could not find our reservations , were fully booked and sent us to another hotel around the corner. We had to pay there for the night. Protea... More

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PH-Hatfield, General Manager at Protea Hotel Hatfield, responded to this review

Dear MaryKD Please accept my apologies for any inconvenience caused as a result of your booking not reflecting in our system upon arrival. After follow up and investigation the following morning we managed to find the details of your booking and you were accommodated at our hotel. We have been in contact with you via email and have given you... More

London
Senior Contributor
47 reviews 47 reviews
35 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed March 11, 2013

Stayed here for 3 nights on a business trip. The receptionist, bar and security staff were all very friendly and helpful which helped give the place a warm, homely feel. Check in and check out were both efficient. As others have stated, the entrance is rather hidden between an Italian restaurant on the one side and a Pizza restaurant on... More

Was this review helpful? Yes 1
PH-Hatfield, General Manager at Protea Hotel Hatfield, responded to this review

Dear The-Elusive-Thnith GUEST feedback is imperative for us to ensure that our GUESTS’ expectations are being met and exceeded. Thank you for your post on TripAdvisor and please accept my sincere apology that your room had a few maintenance problems. I have discussed your review with My Management TEAM and we have implemented corrective measures to ensure that the maintenance... More

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Additional Information about Protea Hotel Hatfield

Address: 1141 Burnett Street, Pretoria 0083, South Africa
Location: South Africa > Gauteng > Pretoria
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #28 of 67 hotels in Pretoria
Price Range (Based on Average Rates): $
Hotel Class:3 star — Protea Hotel Hatfield 3*
Official Description (provided by the hotel):
Sophisticated Pretoria accommodation. Protea Hotel Hatfield is situated in the trendy and upmarket suburb of Hatfield. Ideally positioned close to tourist attractions, business centres, shopping malls, embassies and sports stadiums. What more could a business or leisure traveller ask for? It also offers easy access to a host of entertainment venues and restaurants in Pretoria, as well as the Union Buildings and University of Pretoria. The Protea Hotel Hatfield comprises 119 contemporary rooms, designed to offer fashionable yet comfortable accommodation in Hatfield. Every room offers en-suite bathrooms, air-conditioning, colour LCD televisions, Wi-Fi connectivity and secure digital safes. Bring the kids and take advantage of babysitting services and a 24-hour reception desk, or enjoy satellite TV channels and the bar facilities. As a central hotel in Pretoria, the Protea Hotel Hatfield is located within walking distance of leading attractions and landmarks in Pretoria. These include the University of Pretoria, Loftus Versveld sports stadium and the Hatfield Gautrain station, as well as bus routes and 24-hour medical centres. Enjoy easy access to all major roads and highways, as well as to O.R. Tambo Airport and the city of Johannesburg. Whatever your reason for travelling to Pretoria, you could not ask for a more perfect location for your Hatfield accommodation requirements. ... more   less 
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