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Town Lodge Menlo Park

cnr Atterbury & Klarinet Roads | PO Box 36866, Pretoria 0102, South Africa
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Town Lodge Menlo Park
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26 Reviews from our TripAdvisor Community

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Traveler rating
    4
    12
    6
    4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (26)
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    (5)
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Pretoria, South Africa
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Although I think that this is a good budged class hotel with a very good location, I cannot believe that in a modern building like that there is no lift. And the staff at reception did not offer to get someone to help me with my luggage all the way up the stairs

Was this review helpful? Yes
Angus M, Public Relations Manager at Town Lodge Menlo Park, responded to this review

Thank you for staying with us and for the constructive review about the lifts in the building, we will have to get the staff to be proactive in assisting people with their luggage. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay... More 

Witbank, South Africa
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed at The Town Lodge on quite a few occasions. Always get very good service. The room is clean, tidy and comfortable. The shower is the best, as it has a seat in it, thus creating a perfect place to rest the tired limbs. Highly recommended to long distance travelers that need a restful night.

Was this review helpful? Yes
Angus M, Public Relations Manager at Town Lodge Menlo Park, responded to this review

Thank you for staying with us and for the wonderful review. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon. More 

Newcastle
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A group of school children(more than 50) and accompanying teachers had the pleasure of staying at the Lodge recently. From the moment we drove onto the premises one had a feeling of what we were about to experience. The welcome greeting from Lofty, the security supervisor at the gate, set the tone and was continued by the ladies at reception.... More 

Was this review helpful? Yes
Angus M, Public Relations Manager at Town Lodge Menlo Park, responded to this review

Thank you for staying with us John and we are so happy to hear that you found our staff so efficient and friendly; enjoyed the hotel facilities as well as the breakfast offerings - key components that we pride ourselves in! We look forward to having you stay with us again soon. More 

Cape Town
Level Contributor
73 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
2 of 5 stars Reviewed 4 weeks ago

So I always request a quiet room when I book. Somehow I ended up in a room surrounded by a primary school touring group. Nobody minds kids letting off a bit of steam - but when it didn't die down after midnight i called the front desk...and then at 12:30 and then at 12:45 and then after 1am. Now I... More 

Was this review helpful? Yes 1
Angus M, Public Relations Manager at Town Lodge Menlo Park, responded to this review

Thank you for staying with us. We are so sorry to hear about your experience as it looks like we let ourselves and you down on this occasion. We will definitely be looking into the issue on your behalf by taking it up with the hotel’s management.. We thank you for staying with us and hope to see you again... More 

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Cape Town, South Africa
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed May 20, 2015

Staff well trained. always friendly, making you feel at home - from reception, 'barlady', staff at breakfast, cleaning staff,.... Conveniently located with easy access to hotel. Keep it up, we'll be back....!

Was this review helpful? Yes
Angus M, Public Relations Manager at Town Lodge Menlo Park, responded to this review

Thank you for staying with us and for the positive review! We are so glad that you had a great stay with us! We look forward to welcoming you back soon More 

Paarl, South Africa
Level Contributor
184 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed December 1, 2014

Friendly service, clean rooms, nothing fancy. Breakfast not great - pork sausages were cold. But, you get what you pay for. Good option if you just need a bed for a night! My room was above the kitchen area so I was woken quite early by the kitchen staff - grrrr.

Was this review helpful? Yes 1
Angus M, Public Relations Manager at Town Lodge Menlo Park, responded to this review

Thank you for the constructive review. We're happy you found the staff to be friendly and the rooms to be clean and up to standard. We're sorry you didn't enjoy the breakfast on offer - and we will look into this matter. We look forward to having you stay with us again. More 

Durban
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed October 29, 2014

This was by far one of the best lodges i have visited during a business trip. conveniently located in Pretoria close to major malls and freeways. The rooms are clean and well kept. bit on the small side though. the breakfast was of a real high standard catering for all needs. staff were very pleasant and helpful making a your... More 

Was this review helpful? Yes
Angus M, Public Relations Manager at Town Lodge Menlo Park, responded to this review

Thank you for the great review. We're happy to hear that you found us perfectly suited to business trips and that you found the breakfasts to be of a high standard. It's also pleasing to find that you experienced friendly and helpful service from our staff which is something that we pride ourselves on. We hope to see you again... More 

Stellenbosch, South Africa
Level Contributor
147 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed August 13, 2014

When possible, I stay at the Town Lodge when visiting Pretoria. Close to high way, close to shopping centre and close to main businesses. Rooms are always clean with all required amenities. No frills. Breakfast more than sufficient.

Was this review helpful? Yes 1
Angus M, Public Relations Manager at Town Lodge Menlo Park, responded to this review

Thank you for the good review! We're glad you enjoy the breakfast offerings at our hotel and that you find the rooms clean and well equipped. We look forward to having you stay with us again. More 

Durban, South Africa
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 25, 2014

A great place to stay. Clean, comfortable,classy with Happy ,Helpful staff. Feels like home. I will definitely stay there again on my visits to Pretoria. Keep up the good standard. Breakfast excellent value for money too. Thank you.

Was this review helpful? Yes 1
Angus M, Public Relations Manager at Town Lodge Menlo Park, responded to this review

Thank you for the awesome review. We are glad to hear that you enjoyed your staff. We look forward to seeing you again soon. More 

PDX
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed November 24, 2013

From the first appearance this motel seems very nice, but the moment you walk in the lobby there is a terrible stench, apparently a residual smell from the restaurant. didn't think much about it until the next morning when they were cooking breakfast the smell was so strong it made me nauseous !!! I had to run from our room... More 

Was this review helpful? Yes 1
Angus M, Public Relations Manager at Town Lodge Menlo Park, responded to this review

We are sorry you did not enjoy your stay - we will look into your comments. More 

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