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Protea Hotel Capital

3.0 of 5 390 Lilian Ngoyi Street | P O Box 2154, Pretoria 0002, South Africa
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Protea Hotel Capital
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Protea Hotel Capital
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22 reviews from our community

Traveler rating
    4
    12
    5
    1
    0
See reviews for
2
2
2
8
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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    (9)
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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 of 5 stars Reviewed 1 week ago

Many people overlook this hotel because of its location but, in my opinion, it's Pretoria's finest reasonably priced hotel. Awesome buffets are offered for both breakfast and dinner, and a very good light meal menu is available for lunch. The bar offers good variety at affordable prices, and the staff (from checking in to waiters and barmen) all offer excellent... More 

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RavCha, General Manager at Protea Hotel Capital, responded to this review

Dear Andries Very Thank you for taking the time to comment on your recent stay at the Protea Hotel Capital. I am delighted to hear that you enjoyed your stay with us ! GUEST feedback is imperative for us to ensure that we are meeting and exceeding our GUESTS’ expectations. Your comments are therefore much appreciated, and we hope to... More 

Pretoria, South Africa
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great stay at The Capital. Since the recent upgrade & refurbishment the Hotel is looking stunning. Service from all the STAFF was excellent, from the ladies at reception to Ranga & jacob the waiters and Ryan and Lee the duty managers. Breakfast was freshly prepared. ideal location if you have business in Central Pretoria.

Was this review helpful? Yes 1
RavCha, General Manager at Protea Hotel Capital, responded to this review

Dear Simon S Thank you for taking the time to comment on your recent stay at the Protea Hotel Capital. I am delighted to hear that you enjoyed your stay at our hotel! Our goal is to meet and exceed our GUEST expectations and I am happy to hear that we achieved this with your recent stay! Your Positive Comments... More 

Contributor
18 reviews 18 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 13, 2014

We had a netball tournament over the weekend and got to stay in the hotel. Chantelle greeted us warmly and showed us to our rooms. I was pleasantly surprised with the rooms. It is nice and spacious with good beds and really nice duvets. The food we got in the mornings and evenings was really good and I truly was... More 

Was this review helpful? Yes 1
RavCha, General Manager at Protea Hotel Capital, responded to this review

Dear Tanya P Thank you for taking the time to write a review on your recent stay at the Protea Hotel Capital. It is always great to hear that our GUEST’s enjoyed their stay at our hotel and that we exceeded your expectations! I hope to have the privilege of welcoming you back to the Protea Hotel Capital again soon!... More 

Mzansi
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 11, 2014

My stay at the place is so exciting and the organised staff-members who are ready to assist guest with all their necessities. Keep up the great work Protea Capital. You are the best option as of today and will recommend those who have hassles finding accommodation when travelling.

Was this review helpful? Yes 2
RavCha, General Manager at Protea Hotel Capital, responded to this review

Dear Kanyo Mzansi Thank you for taking the time to comment on your recent stay at the Protea Hotel Capital. I am delighted to hear that you enjoyed your stay at our hotel! Our goal is to meet and exceed our gets expectations and I am happy to hear that we achieved this with your recent stay! I hope to... More 

Amanzimtoti, South Africa
Top Contributor
66 reviews 66 reviews
30 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed October 31, 2014

Unlike its international capital city counterparts, the Pretoria CBD is not what it used to be ... the heart & soul of big business, shopping and dining is no more! But, the Protea Capital hotel, located on one of the main arteries to the city, provides a welcome and pleasant escape from its immediate dull surroundings. The reception area is... More 

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RavCha, General Manager at Protea Hotel Capital, responded to this review

Dear MC_Hammen Thank you for taking the time to write a review on the Protea Hotel Capital. I am delighted to hear that you enjoyed your stay at our hotel! Your comments about the recently refurbished facilities at the hotel are greatly appreciated. Our goal is to meet and exceed our gets expectations and I am happy to hear that... More 

Cape Town Central, South Africa
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 9, 2014

Protea Hotel Capital is well located for access to the CBD of Pretoria; and to several government departments in the city. Parking is convenient and safe, rooms are comfortable ...but service standards are not capital. For example, (a) my morning wake up call did not happen; and there seems not to be an accountable management process to check on this... More 

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RavCha, General Manager at Protea Hotel Capital, responded to this review

Dear Bill434 Thank you for taking the time to write a review on your recent stay at Protea Hotel Capital. Your feedback is highly valued and will be used constructively to maintain and improve our standards of service and facilities. GUEST feedback is conducive to us ensuring that our GUESTS’ expectations are being met and exceeded. Without your comments, we... More 

Cape Town, South Africa
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed September 2, 2014

Good hotel with great facilities. The rooms were very neat and comfortable. The hotel staff are extremely friendly and very helpful. The hotel is however located on a very busy street and there is limited parking available. The security guards were however very helpful in ensuring parking can be found.

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RavCha, General Manager at Protea Hotel Capital, responded to this review

Dear Shivz001 Thank you for taking the time to comment on your recent stay at Protea Hotel Capital. I am delighted to hear that the STAFF where friendly and helpful. GUEST feedback is imperative for us to ensure that our GUESTS’ expectations are being met and exceeded. Without your comments, we would never know when we are doing right, but... More 

Lagos, Nigeria
Contributor
13 reviews 13 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 21, 2014

Nice facility. Located on a popular and very long street close to the CBD. I was upgraded to a better room than I had booked by the kind front desk personnel, Valentia, owing to my membership of Procard, their Loyalty Card Programme. The food did not provide much options but the dessert was excellent. The room was of decent size... More 

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RavCha, General Manager at Protea Hotel Capital, responded to this review

Dear Tola B Thank you for taking the time to write a review on your recent stay with us at Protea Hotel Capital. I am delighted to hear that the STAFF were friendly and efficient. Your commendations of Valentia in particular are highly valued, and I wish to assure you that we have congratulated her for doing such an outstanding... More 

Durban, South Africa
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed November 1, 2013

This hotel is located in an accessible part of Pretoria. It has excellent room sizes and friendly staff. The problems experienced were around cleanliness of the rooms, the smell of cigarettes in the rooms and the awkward breakfast setting due to a section of the hotel being under renovation. Staff were very helpful when it was pointed out that the... More 

Was this review helpful? Yes 1
RavCha, General Manager at Protea Hotel Capital, responded to this review

Dear Fidel M Thank you for taking the time to write a review of the Protea Hotel Capital. I would like to apologise for any inconvenience you experienced during your stay at the Protea Hotel Capital. I have started investigating your comments, and would like some information from you. I would like to ask you to please email me your... More 

Durban, South Africa
Top Contributor
50 reviews 50 reviews
31 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed October 19, 2013

Not good, not bad. We got a good price, so it was ok, but I wouldn't pay full price for this hotel. Location is very good if you need to be close to the city centre, but it can get noisy at night on the weekends if you have a room with street view, we had to close all windows... More 

Was this review helpful? Yes
RavCha, General Manager at Protea Hotel Capital, responded to this review

Dear Moniqx Thank you for taking the time to comment on your recent stay at Protea Hotel Capital. Your feedback is highly valued and will be used constructively to maintain and improve, where necessary, our standards of service and facilities. The hotel is centrally situated close to the CBD area with 6 different room types available, and different facing rooms.... More 

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Additional Information about Protea Hotel Capital

Address: 390 Lilian Ngoyi Street | P O Box 2154, Pretoria 0002, South Africa
Location: South Africa > Gauteng > Pretoria
Price Range (Based on Average Rates): $
Hotel Class:3 star — Protea Hotel Capital 3*
Number of rooms: 104
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