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Sheraton Pretoria Hotel

#15 of 70 Hotels in Pretoria
Certificate of Excellence
643 Corner of Church and Wessels Streets, Pretoria 0007, South Africa
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Sheraton Pretoria Hotel
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308 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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South Africa
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Recently my husband booked us at the Sheraton Hotel in Pretoria. I had passed this hotel several times and never did I think that it was as beautiful inside as I got to experience it last month. The decor is 5 star quality and so is the food. The bed was a queen size bed and it was super comfortable.... More 

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Swieqi, Malta
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Rooms, hotels, beds, service...WOW i cannot wait to stay there again. The rooms are huge and gorgeous, the beds are extremely comfortable, the shower/bath room (both are available in the same room) is massive and well stocked with amenities. The whole hotel is gorgeous and the staff very courteous. I do not know what breakfast was like as the bed... More 

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Cape Town Central, South Africa
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed on the 4th floor for a single night during a business trip at this hotel. Arriving at the hotel I was greeted by three check-in tables with very comfortable arm chairs and a desk manned by presentable staff. The one who checked me in even remembered and greeted me by name the following morning at breakfast. That was... More 

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Perth, Australia
Level Contributor
102 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed 2 nights. Room was lovely, spacious and clean. View of Union Buildings across the road. Max at the front desk was very helpful. I agree with other comments about the staff, some are excellent while others are hit and miss. Some don't have a good understanding of the English language. The restaurant was great the first night, food was... More 

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Miami, Florida
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just checked in last night at the Sheraton Pretoria and it has been excellent so far. I have an injured foot and they had a wheelchair ready as soon as I arrived. The check-in was very easy, we were offered a welcome drink which was delicious and the staff was friendly and efficient. The rooms are very comfortable and I... More 

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Gothenburg, Sweden
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed one night before leaving for Juno airport. Some of the staff are excellent! Others, not so much. Unhelpful and seemingly uninterested regarding things to do/how to spend a day in Pretoria and no knowledge about "high street" shopping places (not what we expected from a Sheraton hotel). Nice restaurant with excellent meat, wine and staff! Room was big... More 

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Durban, South Africa
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

What a lovely hotel. It's been awhile since I stayed in such a welcoming hotel. Max at the front desk was very accommodating. Knowing that we where staying there for a shooting competition he gave us a generous check out. The rooms are very spacious and luxurious. I would recommend this hotel anytime.

Was this review helpful? Yes 1
Hilderstone
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed at the hotel as part of a South Africa tour. Hotel rooms were excellent. Hotel service was good. Gym was small but adequate - outdoor pool was small. Food in the hotel was good and all the staff were friendly.

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London, United Kingdom
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stayed on a business trip for two nights ; the day before we arrived a guest was SHOT outside the hotel. My big issue is the hotel did not keep us informed and worst still when we were arriving back late at night no hotel employees were outside the Hotel. Did manage to get hire car valet parked through belligerent... More 

Was this review helpful? Yes 3
Brisbane, Australia
Level Contributor
100 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed July 29, 2015

Only stayed one night but found the place to be quite impressive. The rooms are large, the beds comfortable and the restaurant for diner and breakfast very good. My only compalaint is that check in and out seems to take longer than necessary. That said, very happy to recommend this hotel.

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