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Sheraton Pretoria Hotel

#15 of 70 Hotels in Pretoria
Certificate of Excellence
643 Corner of Church and Wessels Streets, Pretoria 0007, South Africa
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Sheraton Pretoria Hotel
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298 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Brisbane, Australia
Level Contributor
82 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed yesterday NEW

Only stayed one night but found the place to be quite impressive. The rooms are large, the beds comfortable and the restaurant for diner and breakfast very good. My only compalaint is that check in and out seems to take longer than necessary. That said, very happy to recommend this hotel.

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Maputo Province, Mozambique
Level Contributor
45 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I had a wonderful experience at the Sheraton. I have never been to Pretoria and stayed 2 nights with my 2 young children, the staff made me feel very welcome and safe. I would describe them as friendly and relaxed. We were upgraded to a club room as our standard room was not ready for us, this was a wonderful... More 

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Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

The first thing so striking when I went in the room was the room space, rooms are spacious, clean, comfortable, the Ac system is phenomenon. The bathroom is fully equipped. Tv select Oooooh.. dstv at a your disposal. I would recommend this hotel

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Amenities are to Sheraton standards- room spacious and clean, good quality appointments, great breakfast and dinner options with service to match. However, a disappointing experience at check in and check out . Not a welcoming start and certainly felt I was low priority when checking out. Check your bill as my points stay was billed until I queried it.

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Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here for 4 days, service is very good and the staff are very kindly and helpful. The location is very good It is only 10-15 minutes far from Hatfield (city center). I don't agree with the writtens that including not safe postion. It is opposite to Union buildings. You can have a lunch at varenda, next to the... More 

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1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I have stayed here.the service is of high standard from the reception to the cleaning staff.the best part of my stay was the great food and the beautiful view of the city in the evening.i would love to stay here again

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1 review
5 of 5 stars Reviewed June 22, 2015

Wow, Nice place to revisit. The hotel have great hospitality with comprehensive service. You can name them all sauna, gym swimming pools with balanced ph water not to mention friendly staff and management who want to see happy clients

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Level Contributor
172 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed June 7, 2015

To be honest because of costs involved do not normally stay at 5 star hotels but the function I was attending necessitated staying there and yes it was expensive to stay there. Checking in was very professional and staff most pleasant and polite. Room was spacious and well equipped, slightly aged but everything worked. Lovely view of the Union Buildings... More 

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Johannesburg, South Africa
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed May 31, 2015

Excellent stay Clean linen and spacious room with huge bed. Very close to tourists' attractions; the union buildings, city centre, rugby stadium, two major universities: university of PTA and Unisa The breakfast buffet is excellent and kitchen staff is excellent. The reception area is unique and does not really feel or even look like a reception area. There is also... More 

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Gansbaai, South Africa
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 27, 2015

We stayed here for 4 days, the accommodation and service is very good and the staff are very friendly and helpful. The position of this hotel is really not good and at night you cannot even thing of walking outside the hotel, even during the day it is not safe. If you plan a stay and you can do all... More 

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Pascal30, General Manager at Sheraton Pretoria Hotel, responded to this review

Dear Kleinh2015, We are delighted to read that you enjoyed the accommodation and overall services during your stay and I'm sorry to read that the surrounding area made you feel unsafe. Once again thank you for your visit to the Sheraton Pretoria Hotel. We look forward to welcoming you back. Warm regards, Pascal Fouquet More 

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